Losing connection to home sharing

Changed to a time capsule as WIFI and now my apple tvs keep restarting and losing connection to home sharing on my Vista machine.
The VIsta machine can "send" video to the Apple TVs, but the ATVs lose the home sharing connection, as well they keep restarting.
THis has only been going on since I changed to the Time Capsule for a network. I Changed from a Belkin as it was a slower network and with two ATVs, three macs a myrid of iPhones and iPads and the Vista server- things were getting slow!
Any thoughts?

The TC has two different ones, and the macs use the higher speed one, the iphone etc. th lower.
The belkin was some old crap.. tossed it.
Vista is connected via ethernet cable, I've prohibited it from putting the network adapter into standby.
The apple TV2s don't restart anymore after limiting the amount of photographs in the screensaver. (I'm a photographer by trade and had given the ATV2s access to a huge amount served off the vista machine).
So I guess the question is... What is causing the VIsta machine to lose it's connection to the ATV2s and other devices running iTunes etc. with home sharing?

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Keeps losing connection to Home Sharing

Hi,
My Apple TV keeps losing it's connection to my Home sharing library! I have my iTunes account always open and sitting on my iMac which is on 24/7. I can connect to my home share even if the iMac is sleeping or my wife is logged on to the network.
My problem is when I sit down to watch a film or view photo's etc it keeps telling me that I must turn on home sharing which is on! The only thing I can do is then turn it off and then back on. All is then good.
I have not managed to see why it loses connection but I know it's not when the iMac sleeps or someone else logs onto it.
Anyone else having the same problems?

Strange, as I have two of the last generation (720p) AppleTVs. I recently upgraded the WRT160 I spoke of in the previous post to a Linksys E2500 and have had no issues whatsoever. I even went so far as connect my Apple TVs to the new 5ghz wireless band on the new router and it works perfectly always. Never, ever drops connections.
I still believe your router (lacks uPnP) is to blame. I looked around briefly and it seems the Airport Express and some older Airports don't even have support for uPnP. One thing you can try to test my theory, is to assign a static IP to one of your Apple TVs and forward port TCP/UDP 5678 to it as a test. My guess is that your Airport is closing this connection after a period of time causing your loss of connectivity to home sharing.
Another thought is to go to your local retailer (or Amazon, etc.) and purchase any of the E series Linksys routers. These seem to work flawlessly with Apple products and home sharing implementation. Another plus to this angle is you will get QoS which all Apple routers lack and is increasingly important these days. I personally have all the following connected to my Linksys and never had so much as an issue:
(2) Apple TVs (5ghz band)
(2) iPhones
New iPad (5ghz band)
3 D-Link wireless cameras
VOIP Phone
Hackintosh
Macbook Air
(2) Wireless to wired Ethernet bridges
Good luck with your issue and please post back if any of my suggestions work.

HT4557 Hi, we have just purchased Apple TV and having some problems connecting to the iPad. It is asking us to 'connect to Home Sharing in iTunes' however I can't find the link/ button to press. iPad has been updated. Any help please

Hi,
We have just purchased Apple TV and can't connect to Home Sharing. We have wifi, the iPad is updated. I can't find the link on ITunes on the iPad that the tv is telling me to click. I've also tried turning it on via settings then music which seems to be connected. I can view YouTube clicks on the tv, but not an app so I can watch the footy. What am I doing wrong.
Any help would be greatly appreciated,
Thanks

Make sure your Apple TV is on the same network as your iPad. The SSID and password of router must be set in your Apple TV.
http://i1224.photobucket.com/albums/ee374/Diavonex/491f4b34c45018abef609c832b0f2 56a_zps0d1c18e7.jpg
Message was edited by: Diavonex

Why won't my Apple TV recognize my Apple ID when connecting to Home Sharing?

I'm out of town using my Apple TV in my RV connected to WiFi at a campground and I'm trying to connect to Home Sharing because that seems to be the only available option to me when I turn on the Apple TV.
Whenever I try to connect my Apple ID info, it gets denied with the "Error" page saying that my Apple ID info is incorrect. However, I have re-entered and rechecked the info multiple times and even tried using a different family member's ID info.
What am I doing wrong here? I just want to watch Netflix via Apple TV!

Re: Solution for Apple TV 2, Xfinity router, Ethernet connection and Home Sharing
You may need to configure some ports on your router for port forwarding. Before you do, you may want to try setting the Apple TV date and time to manual but have the time zone be the same as your computer that is running iTunes.
The link is to a more aggressive approach that will solve your connectivity problem. Your equipment may not be the same but the configuration changes is what you are looking for here.

Apple TV no longer connects to Home Sharing

Hello,
Frustrated and working on this issue for month - Apple TV no longer connects with Home Sharing! I have uninstalled all apple firmware and reinstalled from scratch ITunes, I have checked and unchecked Home Sharing and entered password dozens of times! I have reset all four apple TVs and I have unchecked/disabled IPV6 and it still does not work. all four Apple TVs have worked for years and somewhere along the way they just stopped.
I am running Windows 7 and the only thing that has changed in the path is the Time Warmer Arris router. Apple TV still connects to WiFi and Netflicks.
Please help,

Hi there catcherlojo,
It sounds like you have already tried a few things, but you may still find the troubleshooting steps in the article below helpful.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
-Griff W.

I keep getting error code 3212 when trying to connect to home sharing.. i am connected to the internet

i keep getting error code 3212 when trying to connect to home sharing.. i am connected to the internet

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I can't connect to home sharing on my ATV3. It says that it is unable to sign in and connect to my server. Help!

I have tried getting to my account to watch netflix on my apple tv and it says that it can not connect to the server. I have tried resetting the atv, my router and the remote and it still isnt wrorking. Anytime i try to connect to home sharing it will ask me to try again later. So frustrating!!! Please help

I was having a similar problem. My devices weren't waking my iMac. My airport is in bridge mode connected by Ethernet to Verizon router. My Mac was connected to my airport by Ethernet also. With this configuration my devices would not see my iTunes libraries. I ended up disconnecting the Ethernet between airport and Mac. Turned my Mac wifi on, connected to my wi fi network. Now with my Mac sleeping my devices can see the iTunes library and wake the Mac when needed.
Not sure if you can use this info but there it is.

When I go to iPod on my iPad to connect to home sharing it does not appears. Where can I find it ?

When I go to iPod on my iPad to connect to home sharing it does not appears. Where can I find it ?

Hi
What you need to do is enable home sharing in settings >iPod>home sharing is one of the options log on and away you go
In the iPod app it should show up in library
Remember that iTunes must be open on you computer to work
Happy sharing

Could not connect to " home shared iTunes library name "

I'm having an issue with iTunes/ Apple TV. Actually it has been ongoing. I have a particular iTunes library shared on a private subnet (together with the Apple TVs) from a Mac Mini. I can connect and play content any time with iTunes on another computer 100% reliably. But around 60% of the time when I try to connect to it from any of my four Apple TV (2's) an error comes up saying "Could not connect to "<home shared iTunes library name>" ", "Make sure the computer is on the same network as your Apple TV. the iTunes version is up to date and iTunes is running". The answer to those questions (as always with such messages is obviously 'yes':
Yes of course we are on the same network. If I wasn't, the library wouldn't have even shown up in the first place before selecting it
Yes iTunes as always is the latest version thanks to Mac Software Update
Again 'dah'. See response #1
If I restart the offending iTunes library the error is resolved (although sometimes it does require reboot of the Apple TV) but could reappear as early as within the next 24 hours. This issue has been occuring for a very long time however appears to be increasing in frequency. It occured as well on the Apple TV (v1).
Anyone with clues on what's going on here?
Thanks
Greg

I agree that the first debug point should be the network. Though like Greg, I use a Mac Mini to serve up movies to a couple of Apple TVs. From the 'problem' Apple TV, I could see other iTunes movie libraries on other Mac(s), and those would work/play fine. It's only when I try to connect to the iTunes Library of the Mac Mini that I have this issue. It's almost like it's asleep, and doesn't respond. Though I can mount the library folder, and play movies from other Macs w/o a problem while the Apple TV still has the problem.
As Greg mentions, closing and re-opening iTunes on the Mini solves the issue (though only temporarily).
The only difference that I have (non-consistency) is that my Mac Mini is an older model, and cannot be upgraded to run Lion (10.7.x) like my other Macs. The Mini is running 10.6.8, and iTunes 10.6.1 (32-bit). My Macs are running 10.7.3 and the 64-bit version of iTunes 10.6.1.
Is it possible it could be a 10.6 vs. a 10.7 issue? Greg, which version of OS X are your Macs running?

My Apple TV drops out when my iMac isn't connected to wifi yet my TV is connected to wifi. Also having issues with losing settings on Home Sharing as well. How do I fix these issues?

Whether I'm watching a movie purchased via my Apple TV or a movie stored on my iTunes app on my iMac I'm having constant issues with Apple TV either cutting out (randomly - not related to wifi) or not being able to access the 'My Computer' files when my iMac drops out the wifi connection because its in power saving mode. I also have issues with 'Home Sharing' settings having to be reset and sometimes having to unplug the Apple TV power cord and plugging it back in to be able to successfully reset these settings so I can get back to watching whatever it was I was viewing on Apple TV. My TV is connected to wifi as well so I'm wondering if there are any changes I can make in the settings of both my Apple TV and iMac or TV so that I can just select whatever it is I want to watch and be able to watch the entire movie or episode without it dropping out or having to keep flicking the mouse on the iMac to keep the computer connected to wifi? I love Apple products generally but Apple TV is proving to be a pain in the a**e lately. Hopefully someone can help me sort these issues out

Intermittent issues will point to a local network/wifi issue.
Reboot ATV and router, make sure both are up to date
Try ethernet
The home sharing connection will cut out if the iMac goes to sleep.

Apple TV 2 Can See My Library, But Can't Connect for Home Sharing

I'm really at my last rope, so hoping someone will have mercy and be able to help here.
Symptoms:
- Go to my Apple TV 2
- Under the Home Sharing menu, select "Adam Nash's Library"
Result:
- Spinning cursor
- Cannot connect to "Adam Nash's Library". Please check that your computer is on and on the same network.
Internet access works for all devices, they all can do Netflix and Apple Store. Only one network in the house. No firewall activated on the mac.
I have multiple AppleTV units, and this has intermittently affected all of them. Periodically, I have solved the problem by taking them on / off ethernet.
Things I have tried:
- Restarting iTunes on the computer
- Turning Home Sharing on and off on AppleTV
- Turning Home Sharing on and off on iTunes
- Rebooting the computer
- Resetting the AppleTV units
- Restoring the AppleTV units
- Forcing the AppleTV units to different IP
- Forcing the AppleTV units to Ethernet instead of Airport (by plugging into Airport base stations directly)
- Swapping AppleTV units to different rooms
Nothing works.
One clue. I have three Airport Extreme base stations in the house, and this problem begain when one of them started misbehaving (would connect, but wouldn't pass through packets.) It's an Airport Extreme Base Station (Series 1). The other two are Series 4 & Series 5. I reset the misbehaving box and reconfigured it, and seems to be working fine from a networking standpoint. But once that happened, one of the AppleTVs started showing this problem.
Is there some reason that Home Sharing is hyper sensitive to the network in some way? It *seems* like what's happening is that it's seeing the iTunes Library (which is why it show's the Library name), but when it tries to connect, something is either encrypted differently or permissioned wrong.
Hoping someone can help me. Frustration is at 11.

One clue: I have found a reliable way to solve the problem when it happens.
In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet. The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing. Remember, internet access (Trailers, Store, Netflix) have no issues. Purely Home Sharing.
Adam

I want to connect my ipad mini to my Apple TV. There isn't a option when I double tap on my ipad button for connecting to the tv and I also can't connect to home sharing from my iTunes settings. Can someone talk to me in simple terms. Thanks

So I have a ipad min. I want to connect it to my Apple TV. There is no option on my ipad for home sharing which my Apple TV is telling me to do.
Can somebody please just explain it to me in simple terms where I can find the home sharing and what I have to do to connect my Apple TV to the ipad or vice versa.
Everything I have bought from apple in the past month has been a complete let down its taking far to long to connect things and the people who sell the products to you lie about what the product does and can do.
Can someone help me please
Thanks

AirPlay isn't anything to do with homesharing. (Home sharing lets you share the iTunes libraries on computers)
Basic AirPlay: Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
Mirroring: When displaying the content you wish to mirror on the iPad 2 (or better), iPad Mini, iPhone 4S (or better), double tap the home button (quickly) and swipe the bottom row of apps to the right to reveal the playback controls, tap the AirPlay icon and select your Apple TV from the list of available devices.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Restart your mobile device.

Apple tv is no longer connected to Home Sharing

I have home sharing running on my Windows 7 PC with two Apple TV's. One of them is on version 4.4.3 the other is on verison 4.4.4. The apple TV with the latest version is no longer seeing my Home Share, yet the apple TV with the older software is. I have rebooted the network, logged out of home sharing, turned it back on and even reset the apple TV with no success.
Does anyone know if I missed anything? Internet test works fine, it is connected to the network, but it cannot see the movies I have in my library.

I have just developed the same problem. Everything on my Apple TV works just fine except it will no longer load my library from my computer. I can play movied from my computer, ipad or iphone onto my ATV, but it will no longer pull them from my computer. Everything worked until latest itunes update. I have started itunes match, but everything worked after that as well.

Apple TV 6.2 not connecting with home sharing to iTunes 11.3

I have looked for any solutions to help reconnect the two for home sharing. When I click on "Computers" on the ATV, it says its loading my library. After "loading" it gives me the "Could not connect" error. My MBP and ATV are both connected to the same Airport Extreme but it wont connect to my library. I didn't have this problem with the previous ATV software.
Any help is greatly welcome.

Me too I have the same problem as MicheleP57!!!! What can I do???

I cannot connect to Home Sharing on iTunes, so that I can send movies and TV shows to another computer. The other "library" does not come up in the box on the upper right side of the iTunes screen. I tried disconnecting each computer from Home Sharing.

I cannot connet to Home Sharing on iTunes, so that I can send movies and TV shows to another computer. I cannot find the name of the other computer in the "Library" box on the upper right side of the iTunes screen. Do I need to have the other computer connected to the Cloud?

Mkae sure you have enabled Home Sharing using the same AppleID on both computers.

Losing connection to home sharing

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