Losing emails from In-box on the 9000 Bold

I am having annoying problems with the 9000 Bold with emails received in the In-box. Once emails are received and read they remain were they should put only for a couple of hours.
I go back to the In-box to read new and find the previous email(s) have disappeared completely. I use O2 UK internet service to push the emails to the handset. I have asked my IT consultant to resolve this problem were after several days of investigation and spending time on the work bench he recommended I change the handset for new which was done today. This is my third handset in as many months. I reconfigured the handset to all settings and asked the handset to keep messages for 3 months in the general options menu. I was extremely disappointed that the problem has not been resolved. The first handset I had some 10 months ago never did this, I had to this exchanged due to the ear speaker failure.
Can any help before I have nervous breakdown.

If the mail in question is on iCloud or on another server accessed by IMAP, that is expected behavior. The server is the master location for the mail, and the devices (including the Mac) just show and control what is on the server. (The devices may also maintain locally cached copies of messages for use when offline.)
If the mail in question is on a server that supports both IMAP and POP access, the iPhone may be accessing it by POP and the Mac and iPad by IMAP.

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Losing emails from In-box on the 9000 Bold

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