Losing Events, Places, Faces and other problems in iPhoto

Bought the new iMac in January; carefully transferred photos from old G4 and took ages updating the details using the great events/places/faces etc facility. Recently 2 things happened - I bought a new camera (Nikon D500); imported and updated event/place/face etc; all working fine. Days later got an upgrade iPhoto message - dutifully did so. Next time opened iPhoto got message to upgrade database - did so. I think there was a message reporting that this was necessary to secure the database; but I was not really concentrating on this merely assuming that my "new" software would not create any problems (how wrong could I have been?!)
RESULT?
- lost ALL place/face details;
- photos still grouped as Events folder but only with with the old camera date format.
- "Albums" directory with titles from old iPhoto version on G4 machine re-appeared!
- In Finder file-path from root Pictures>iPhoto>Library>[subdirectories by year etc] replaced by a single iPhotodatabase that can only be accessed by opening using iPhoto
- iPhoto created a "recovered photos" subfolder in "albums".
I also notice that the Browse facility used to attach photos in Mail is also rendered useless - clicking one photo fails to attach a photo; i can click and drag one photo into an e-mail; but this goes into the e-mail body rather than as an attached item.
Any suggestions that allow me to recover the information so painstakingly entered will be useful.
I notice a lot of comments suggesting problems with iPhoto 8.1.1 - but I cannot see anything on the site similar to my problem - is this something that Apple are aware of and working on?
Steve

Welcome to the Apple Discussions.
Lets clear some things up first:
In Finder file-path from root Pictures>iPhoto>Library>subdirectories by year etc replaced by a single iPhotodatabase that can only be accessed by opening using iPhoto
This is normal. Since iPhoto 7 (iLife 08) the old iPhoto Library Folder is now a Package File. This is simply a folder that looks like a file in the Finder. The change was made to the format of the iPhoto library because many users were inadvertently corrupting their library by browsing through it with other software or making changes in it themselves. (See below for details on how to access your files)
I also notice that the Browse facility used to attach photos in Mail is also rendered useless - clicking one photo fails to attach a photo; i can click and drag one photo into an e-mail; but this goes into the e-mail body rather than as an attached item.
This is normal. That's how Mail works with Photos in an Email. Altering that is a matter for Mail. Elect to send Plain Text Emails. Note that how the email looks on your Mac has very little bearing on how it will appear on the receivers machine. It's pretty much 100% dependent on the setting on their email client.
As to the missing Faces/Places etc. This sounds like a damaged database file:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Failing that, restore from your back up.
As promised:
There are many, many ways to access your files in iPhoto:
*For Users of 10.5 and later*
You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
*For users of 10.4 and later* ...
Many internet sites such as Flickr and SmugMug have plug-ins for accessing the iPhoto Library. If the site you want to use doesn’t then some, one or any of these will also work:
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. However, if you're using Gmail you can use iPhoto2GMail
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
*If you want to access the files with iPhoto not running*:
For users of 10.6 and later:
You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu. Using the Services Preference Pane you can even create a keyboard shortcut for it.
For Users of 10.4 and later:
Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
Note that iPhoto sends a copy+ of the file to Photoshop, so when you save be sure to use the Save command, not Save As... If you use Save As then you're creating a new file and iPhoto has no way of knowing about this new file. iPhoto is preserving your original anyway.
Regards
TD

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    3 ...ple.CoreServices.CarbonCore 0x9871ed87 CallComponentDispatch + 29
    4 ...ple.CoreServices.CarbonCore 0x9871f110 CallComponentClose + 43
    5 ...ple.CoreServices.CarbonCore 0x9871f039 CloseComponentInternal(ComponentInstanceRecord*) + 101
    6 ...ple.CoreServices.CarbonCore 0x9871efba CloseComponent + 46
    7 ...ple.CoreServices.CarbonCore 0x9871d07c OpenAComponent + 493
    8 ...ple.CoreServices.CarbonCore 0x987229a9 OpenComponent + 24
    9 ...ple.CoreServices.CarbonCore 0x9871ee34 CallComponent + 171
    10 ...ple.CoreServices.CarbonCore 0x9871ed87 CallComponentDispatch + 29
    11 ...ple.CoreServices.CarbonCore 0x987acfaa CallComponentGetPublicResource + 56
    12 com.apple.QuickTime 0x98f5dec6 cchaMissing + 348
    13 ...ple.CoreServices.CarbonCore 0x9874f411 GetComponentPublicResourceList + 476
    14 com.apple.QuickTime 0x98f5d0de startUsingCachedCodecCharacterizations + 264
    15 com.apple.QuickTime 0x98f5c72a FindBestChain + 29
    16 com.apple.QuickTime 0x98f5b308 ICMSequenceGetChain + 392
    17 com.apple.QuickTime 0x98f544e1 DoBandedDecompress + 5677
    18 com.apple.QuickTime 0x98f52cb9 ICMAction + 1177
    19 com.apple.QuickTime 0x98f518c8 ICMDeviceLoop + 546
    20 com.apple.QuickTime 0x98f5a84e DecompressSequenceFrameWhen + 714
    21 com.apple.QuickTime 0x98fc20d6 ICMDecompressionSessionDecodeFrame + 576
    22 com.apple.TundraUnits 0x1d920dbc TundraUnitVideoOutputEntry + 22038
    23 com.apple.TundraUnits 0x1d92019a TundraUnitVideoOutputEntry + 18932
    24 com.apple.TundraUnits 0x1d9138b4 TundraUnitOutputToProcsEntry + 11439
    25 com.apple.TundraUnits 0x1d8d7a84 TundraUnitAudioOutputEntry + 19277
    26 com.apple.TundraUnits 0x1d80999e 0x1d7f9000 + 67998
    27 com.apple.TundraUnits 0x1d8d712a TundraUnitAudioOutputEntry + 16883
    28 com.apple.CoreMediaIOServices 0x90b78f61 MIOGraph::PullOutputUnits(bool, bool&, bool&, bool&) + 391
    29 com.apple.CoreMediaIOServices 0x90b79565 MIOGraph::DoWork(unsigned long) + 615
    30 com.apple.CoreMediaIOServices 0x90b8a871 MIO::Thread::QueuedTWorkThread<unsigned long>::DoWork() + 169
    31 com.apple.CoreMediaIOServices 0x90b96c9e MIO::Thread::SignaledThread::ThreadLoop() + 294
    32 com.apple.CoreMediaIOServices 0x90b97032 MIO::Thread::SignaledThread::WorkQueuedThreadCallback(void*) + 206
    33 libSystem.B.dylib 0x98259a19 pthreadstart + 345
    34 libSystem.B.dylib 0x9825989e thread_start + 34
    Thread 15:
    0 libSystem.B.dylib 0x9822c2fa machmsgtrap + 10
    1 libSystem.B.dylib 0x9822ca67 mach_msg + 68
    2 com.apple.CoreFoundation 0x984fd00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x984fc0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x98502034 CFRunLoopRun + 84
    5 com.apple.mio.DAL.VDC_4 0x1d7ce007 0x1d7c6000 + 32775
    6 libSystem.B.dylib 0x98259a19 pthreadstart + 345
    7 libSystem.B.dylib 0x9825989e thread_start + 34
    Thread 16:
    0 libSystem.B.dylib 0x9825a262 _semwaitsignal + 10
    1 libSystem.B.dylib 0x98259f1e pthread_condwait + 1191
    2 libSystem.B.dylib 0x9825bbb8 pthreadcondwait$UNIX2003 + 73
    3 com.apple.CoreVideo 0x92d17c3e CVDisplayLink::runIOThread() + 1016
    4 com.apple.CoreVideo 0x92d1782a startIOThread(void*) + 156
    5 libSystem.B.dylib 0x98259a19 pthreadstart + 345
    6 libSystem.B.dylib 0x9825989e thread_start + 34
    Thread 14 crashed with X86 Thread State (32-bit):
    eax: 0x00930004 ebx: 0x1e2f2d6a ecx: 0x1e2f2d5c edx: 0x1bffe000
    edi: 0x1bffe000 esi: 0xb06420e4 ebp: 0xb0642028 esp: 0xb0641fb0
    ss: 0x0000001f efl: 0x00010206 eip: 0x1e2f2d75 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x1bffe386
    Binary Images:
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    0x1375c000 - 0x1375eff7 com.apple.iLMBMoviesFolderPlugin 2.5.4 (252.1.7) <C535A2BD-52DD-236A-1AB3-645CB097CFEB> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBMoviesFolderPlugin.ilmbplugin/Contents/M acOS/iLMBMoviesFolderPlugin
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    0x15bbb000 - 0x15bbfff7 com.apple.iLMBGarageBandPlugin 2.5.4 (252.1.7) <6E1547CF-A32B-24A1-83A8-5C1E8B911DCD> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBGarageBandPlugin.ilmbplugin/Contents/Mac OS/iLMBGarageBandPlugin
    0x15bc5000 - 0x15bd1ff7 com.apple.iLMBiMoviePlugin 2.5.4 (252.1.7) <C8BB5CA7-3CE6-5109-26EA-05DE22B96886> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiMoviePlugin.ilmbplugin/Contents/MacOS/i LMBiMoviePlugin
    0x15bd8000 - 0x15becffb com.apple.iLMBiPhoto8Plugin 2.5.4 (252.1.7) <31FA987B-29B1-4D12-2824-E6E7A2BE0D14> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhoto8Plugin.ilmbplugin/Contents/MacOS/ iLMBiPhoto8Plugin
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    0x15dd8000 - 0x15e9cff7 com.apple.iLifeSQLAccess 1.1 (10) <20832AC2-03DC-5C53-9112-266F04380409> /Library/Frameworks/iLifeSQLAccess.framework/Versions/A/iLifeSQLAccess
    0x15edd000 - 0x15ee6ff7 com.apple.iLMBiPhotoPlugin 2.5.4 (252.1.7) <20D6F650-C979-928B-6FDB-C073CB52FAD5> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhotoPlugin.ilmbplugin/Contents/MacOS/i LMBiPhotoPlugin
    0x15eed000 - 0x15ef5ff7 com.apple.iLMBiTunesPlugin 2.5.4 (252.1.7) <7942BA7F-DA8D-8FDF-F771-FBE24BF508E8> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiTunesPlugin.ilmbplugin/Contents/MacOS/i LMBiTunesPlugin
    0x15efc000 - 0x15feefff com.apple.iTunesAccess 10.1.1 (10.1.1) <9B5246E6-CC41-8509-CC9B-BF5C2BB08321> /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
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    0x1725f000 - 0x17265ffb com.apple.audio.AppleHDAHALPlugIn 1.8.4 (1.8.4fc3) <89AF8F46-15E4-2066-BDDB-05E92C1368D4> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x18c00000 - 0x18c0aff7 com.apple.IOFWDVComponents 1.9.9 (1.9.9) <5B4E7BD7-EF5A-2F5C-DF8E-3D4A7B59F779> /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
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    0x1c856000 - 0x1c87fff7 com.apple.CoreMediaPrivate 20.0 (20.0) <29A9848F-2C1C-BDE4-EADC-2A3C71C1DBC4> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
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    0x1d136000 - 0x1d2feff7 com.apple.MPEG2PSRADPlugin 1.2 (425) <8BC16F40-AAC0-9A1C-2962-BDC137B0E069> /Applications/iMovie.app/Contents/RADPlugins/MPEG2PS.RADPlug/Contents/MacOS/MPE G2PS
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    0x1da57000 - 0x1da81ffb com.apple.QuickTimeIIDCDigitizer 7.6.6 (1756) <4B63436D-4F38-2285-2F3C-BC2A85967937> /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
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    0x1e264000 - 0x1e2b9fef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
    0x1e2f1000 - 0x1e2f3ff7 com.apple.QuickTimeH264.component 7.6.6 (1756) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
    0x1e3b4000 - 0x1e5a6ff2 +net.telestream.wmv.import 2.3.8.1 (2.3.8.1) <21D9596D-BEE0-A591-F226-412C95FA21D4> /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
    0x1e5db000 - 0x1e6b9fef com.apple.QuickTimeMPEG4.component 7.6.6 (1756) <EE06CBBE-66C7-81D9-71CE-88BCE13C000A> /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
    0x1e6dc000 - 0x1e89dff2 +net.telestream.wmv.advanced 2.3.4.1 (2.3.4.1) <CB95FDB7-C531-22A3-6D36-1C96D5A5679D> /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
    0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <AEC44B68-A209-4093-36B0-7B740361249B> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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    0x9003c000 - 0x90057ff7 libPng.dylib ??? (???) <929FE8EE-277D-F6EB-D672-E6F4CEBF1504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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    0x902b9000 - 0x9030fff7 com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
    0x90310000 - 0x9036bff7 com.apple.framework.IOKit 2.0 (???) <69E4FE93-376C-565E-650F-04FAD213AA24> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x9036c000 - 0x9038efef com.apple.DirectoryService.Framework 3.6 (621.3) <05FFDBDB-F16B-8AC0-DB42-986965FCBD95> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x903a7000 - 0x90450ff7 com.apple.CFNetwork 454.9.4 (454.9.4) <2F8B5BA5-099F-6CDA-F500-4CA188BBCDBC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x90451000 - 0x90495ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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    0x9843f000 - 0x984b9fef com.apple.audio.CoreAudio 3.2.2 (3.2.2) <4EFE08C4-6F2B-D7F2-BD2B-3DFF26799B24> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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    0x984c0000 - 0x98639ffb com.apple.CoreFoundation 6.6.1 (550.19) <1E97FB1E-9E42-B8EB-E463-5C75315FDA31> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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    0x986b7000 - 0x989d7feb com.apple.CoreServices.CarbonCore 861.6 (861.6) <D3D5D9F1-01ED-DCAD-6AA9-4ABE60C7A112> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x989d8000 - 0x98acaff7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <7482933B-4AF6-ED55-AD72-4FBD1E134958> /usr/lib/libcrypto.0.9.8.dylib
    0x98ace000 - 0x98ad8fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x98ad9000 - 0x98c05fff com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) <F0D7256E-0914-8E77-E37B-9720430422AB> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x98c06000 - 0x98c06ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x98c0a000 - 0x98c9cfe3 com.apple.print.framework.PrintCore 6.2 (312.5) <7729B4D7-D661-D669-FA7E-510F93F685A6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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    0x98ca9000 - 0x98cb9ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
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    0x98cc2000 - 0x98e44fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <96A45E03-2B29-83EB-0FC6-2C932E398722> /usr/lib/libicucore.A.dylib
    0x98eef000 - 0x98efdfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <82B2C254-6F8D-7BEA-4C18-038E90CAE19B> /usr/lib/libz.1.dylib
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    0x9930a000 - 0x993e5ff7 com.apple.DiscRecording 5.0.3 (5030.4.2) <142D8613-C609-F6F0-92D4-209A58FA52DE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x993e6000 - 0x993eaff7 libGFXShared.dylib ??? (???) <286F466C-2856-B579-B87F-4E9A35C80263> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x993eb000 - 0x9949bff3 com.apple.ColorSync 4.6.3 (4.6.3) <68B6A1B9-86CF-0C5A-7D63-56ED4BB2EB5B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x9949c000 - 0x994a9ff7 com.apple.NetFS 3.2.1 (3.2.1) <5E61A00B-FA16-9D99-A064-47BDC5BC9A2B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x99612000 - 0x99613ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x99614000 - 0x9963afff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x9963b000 - 0x9966bff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
    0x99673000 - 0x99681ff7 com.apple.opengl 1.6.7 (1.6.7) <3C529790-DEE9-AC27-A879-806E4C23323C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
    Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
    Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK2555GSXF, 232,89 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000

    Welcome to Discussions, ycouture
    (1) Your Mac OS is out of date. Your posted system info shows Mac OS X (10.6.3)
    I suggest the following method for updating:
      • Backup your Mac and turn off Time Machine
      • Disconnect peripherals and restart Mac
      • Use Disk Utility to repair permissions
      • Download and install http://support.apple.com/kb/DL1361
      • Repair permissions again immediately following the restart that finishes the update.
      • Test system function. Reconnect necessary peripherals and test again.
     (• Turn Time Machine on again when you are satisfied that the update worked.)
    2. Your iMovie software also requires updating.
      Your crash log shows iMovie Version: 9.0 (1073)
      My Mac Pro works with the latest version: 9.0.2 (1099)
    After you have applied the 10.6.7 update, use  > Software Update... to install the latest version.
    Then repair permissions one more time and test iMovie again.
    If the problem remains, we may be able to offer other suggestions based on the information from your next crash log.
    EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.7); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.7)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.3.1

  • Audio (and other) problems noted with Keynote version 4.0.1

    Since installing Keynote 4 and the 4.0.1 update, I have noted the following situations and/or problems:
    1) When doing a "save-as" the filename is appended with the suffix ".key" but when I subsequently "save" this file, the suffix disappears. The file seems to open and operate OK nonetheless, but this puzzles and somewhat concerns me that someday Keynote may not recognize the file. This happens whenever I "save" a slideshow after I have made any changes to it.
    2) When playing back a "soundtrack," the audio "glitches" frequently at slide transitions: this occurs repeatedly on my G5 desktop system but not on my MacBook Pro-17. The "glitches" always seem to occur at the same places in the track - which, of course, is also at the same slide transitions. (This problem has spawned several similar questions and threads in this forum.)
    3) Related to #2 above, the "glitches" also interrupt or corrupt the "recording" of that soundtrack, so that the synchronization is off when the slideshow is played back.
    4) If I want to have an audio track play under a series of slides, the only way I have found to accomplish this is to create a separate slideshow with the audio track running as a "soundtrack" and "record" the Builds and Transitions in sync with the audio. If I want to incorporate several of these shows together, I can create a "master" slideshow and Hyperlink each segment to the next. HOWEVER...
    5) When I "record" a "soundtrack" and "synchronize" the Builds and Transitions within the slideshow, everything plays back properly in sync ONLY when the slideshow is played as a stand-alone presentation (i.e. a cold start from the desktop). If I initiate playback of the slideshow via a Hyperlink from another presentation, the soundtrack plays but NONE of the synchronization works at all.
    6) The only way I have found to have an audio track "fade-in" or "fade-out" is to use off-line editing software to record these fades prior to importing the tracks into Keynote. The "Start Audio" Build function is simply a hard "cut" in, and the end of the track is a hard "cut" out.
    These problems are consistent and repeatable facts. Whether they are "bugs" in the software or "design shortcomings" is uncertain. Nonethtless ...
    At the risk of offending the moderators of this forum, I feel compelled to comment that these problems render the audio operations of Keynote less than satisfactory and should be addressed as soon as possible with another update to this visually stunning but audio-challenged application.

    Well Ron S, I re-confirmed why I prefer not to look to tech support for support.
    It seems to me that support's main function is to deflect any critical comments and push the blame back to the user.
    Frankly, I have better things to do with my time and money than try to help a multi-billion dollar enterprise learn about itself.
    So, for the benefit of you and the nearly 400 who have followed this thread, I offer you my latest and probably last attempt to have Apple acknowledge in some small way that "Houston, we have a problem".
    I expect this reply will result in this thread being yanked as well, since I'm expressing negative thoughts about Apple's product and wishing they would do better, which is a non-technical gasp of utter frustration and disappointment. Note that "product" is singular, defining Keynote. My other Apple products serve me loyally and superbly, which is why my huge disappointment with Keynote.
    So here is my correspondence with Tech Support. I've removed names except mine.
    I think it speaks for itself. They have notes from my conversations with them that I have current Apple computers, including a MacBookPro, not an old PowerBook, nevertheless, they have told me that the problem is mine because the fabulous hyper-performing Keynote software is choking my poor old machine (paraphrased muchly).:
    Hi (support),
    That's disappointing news, especially since this test was done on 3 machines: an old G4 400, a 2.0G Dual G5 and an Intel core duo MacBookPro which yielded identical results.
    It is not a hardware issue.
    I do not accept a brush-off that it is my hardware that is causing Keynote to be problematic.
    I will assume that Apple is not interested in addressing these issues in public and that Keynote is substandard software that is in need of re-authoring.
    Sorry to be so blunt, but Apple has set this tone with Keynote, and used its considerable reputation as a leading a/v technology innovator to imply that Keynote will deliver the excellence we Mac users have come to expect.
    I have been a loyal mac user since the SE series and have enjoyed success with the machines and software offered by Apple, and depend on them for my livelihood. I'm currently using FC Studio6 and know that Apple is capable of maintaining its high standards.
    However, Keynote fails to do that, instead behaving like a product that was invented in a teenager's basement and is in beta. I realize that it's not designed as a FCP level product, but it fails at the basic tasks that you advertise it will complete.
    A version 4 product should work as advertised. Keynote certainly does not.
    I'm deeply saddened that Apple seems to have become an iPod entertainment company, interested mainly in profits from entertainment rather than serious useful technology.
    On 2007-Oct-19, at 10:14 AM, (tech support) wrote:
    Hello Sir,
    Unfortunately, this does look like it's mostly a case of some of the new Keynote features slowing down the performance on the PowerBook.
    At this point, there isn't much else we can do in the way of troubleshooting.
    If you are not satisfied with the performance on the PowerBook, using the previous version of Keynote is probably his best option at this point.
    We will continue to research this issue, but at this point it's unlikely I'll be able to find additional suggestions for improving performance, as it looks like it is is reproducible and limited to older models.
    On Oct 16, 2007, at 11:27 PM, Ron Tucker wrote:
    Hi (support),
    Thanks for your recent followup calls. I'm directing a video shoot so am a bit preoccupied.
    Here are the tests I mentioned.
    These are as simple as it gets, and I think highlights the synchronization problem with Keynote.
    Test 1 is straightforward, and demonstrates that a single unedited recorded audio track will maintain mouse click synchronization.
    Test 2 is the same file, but with audio modifications applied to each slide in succession.
    This demonstrates a dramatic synchronization slippage.
    The visuals occur before the click (and audio) markers. Keynote seems to be create delay in audio at each "record and replace" point. This accumulates as the audio is revised in successive slides.
    These tests demonstrate that there is a fundamental flaw in how Keynote handles audio in its most basic application.
    This does not address the slim toolset available, such as lack of insert capability and other basic audio tools, which is a separate design issue, and I suppose subject to "request for enhancement" feedback.
    I've reluctantly abandoned Keynote for my project work at present until these basic issues are addressed and it can be demonstrated that Keynote can successfully execute its feature set.
    <TuckerKeynoteTest.zip>
    Message was edited by: Ron Tucker1

  • Oracle 8.1.5 install on Linux Redhat 6.0: character set (and other) problem(s)

    I am trying to install Oracle 8i on Linux and it does not work : once the install is finished, I have a message saying that "Character Set not found".
    I am runing a french version of Linux (fr-latin 1) and I try to install Oracle with French and English as languages
    An other problem about this install : Oracle does not seem to recognize that I have 6,9 Giga for it to install, and says that I have not enough space for the install...
    And at the end of the install, it takes for ages (about 15mns) during which nothing seems to happen. On one machine I got out of this phase, but on the other I never saw it finish, it looks as if the computer crashed. Is that normal?
    I went through all the initialization phases, set the correct environment variables...
    thanks
    Solange
    null

    I've been dealing with the same problems in the english version but could bypass thiss by doing the folowing.
    -Just ignore the disk space stuff
    -Ignore the charset message, also
    -When creating a database, choose custom and then select the WE8ISO8859P1 char set. It worked for portuguese, must work for french also.
    -Everyone here recommended, and I do the same, leave the database creation for later, not during instalation.
    Good Luck!

  • Crashes, sound loss, and other problems

    Hello,
    I have been having some serious problems over the past several months. In the past it was fairly manageable, but recently things have been getting worse.
    I have a 12-inch PowerBook G4, I bought it at the McGill bookstore in October 2004. The first problem was the apparently random crashes that Mac OS X (v.10.4.8) would experience from time to time. It was fairly infrequent at first so it didn't bother me too much (and I thought it was just some sort of glitch). But it persisted and came to be expected.
    What would happen is that my screen would darken and center box would appear telling me, "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button." (it would display this message in English, French, German, and Japanese for my convenience). After I restart the computer I get the message, "The computer was restarted after Mac OS X quit unexpectedly". At first it seemed to be linked to time; after a while it would just crash, sometimes after an hour or so, sometimes after as little as five minutes. (I fear as I write this that I will have to start over). More recently I've come to associate the crashes with movement of the computer; perhaps the battery (which is pretty much dead after so much use) is affecting the performance, I don't know.
    The next problem, which coincided with the crashes, was my clock being reset. I assumed this was directly associated with the spontaneous shutdown of the computer, yet though the crashes continued, the clock was not always reset (just about a third of the time). This was a pretty frustrating inconvenience given the frequency of the crashes at the beginning.
    The major problem that prompted me to take action was the lose of sound. One day, about a month ago now, my sound suddenly stopped working. At first I thought it was a hardware problem, but then I noticed the sound was still working with some things and just not others. For example, the sound increase/decrease indicator (the 'pop' sound when turning up or down the sound) stopped working, yet the startup sound still worked. I've found that Realplayer, MPlayer X 2, and Windows Media Player work fine but iTunes, VLC, and Quicktime don't. Most of the applications simply don't make sound but when I try to video in VLC I get the following error: "auhal: we cannot find our HAL component" or "auhal: audio-device var does not exist. device probe failed."
    Other minor errors I have come across include inability to detect the Airport card (remedied upon restarting the computer) and occasional seizing up of the keyboard (the letter keys, exclusively, were unresponsive for sometime before working again suddenly without need of restart).
    I've run diagnostic tools such as Disk Utility and the 'fsck' command in single-user mode, but nothing has been detected. It consistently comes up saying that everything is alright.
    I have backed-up all important files and programs (with the exception of my Firefox bookmarks, do you know how I can save those?) and am prepared to do whatever it takes to bring my computer back to working order. I need my computer for schoolwork and assignments so if I can fix it myself in anyway... I would prefer to avoid lengthly repairs if possible.
    Please let me know what my options are, and/or possible things I can do to repair these problems. This whole affair is, unsurprisingly, driving me crazy.
    One last thing, upon launching Microsoft Word, I get the following pop-up:
    Application Launch Failure
    The application "Word" could not be launched because of a shared library error: "3<Microsoft Word><Microsoft Word><MicrosoftLSLibZ>"
    I do not know whether this is linked to my other problems or not. This too, is something that has recently come up and is significantly affecting my work (I have had to switch to writing my essays on TextEdit).
    Any help is greatly appreciated.
    Thank you,
    Eric Oosenbrug
    PowerBook G4   Mac OS X (10.4.8)  

    try shutting down, remove the battery, carefully pull out AirPort card and reinstall it.
    maybe run hardware test included with CD kit

  • My old computer got stolen, how can I sync to a new itunes without losing all my contacts, and other stuff?

    So my old windows computer that my iphone was sync to got stolen, I bought a new MacBook Pro and it asking me to erase and sync What can I do to keep all my contacts, photos, and other data and sync my iphone then restore all my data? or anything similar you might think that could help. Please any information or tips will be helpful!

    The right way is to restore the backup that you kept of your old computer onto your new one. If it is too late for that before you do anything set up a backup process for the new one so when it crashes (note I said "when", not "if") you won't be faced with this problem again.
    In lieu of that the apps already mentioned will help you get content off the phone if it was not purchased from iTunes. But it it WAS purchased from iTunes just connect the phone to your new computer, Authorize iTunes on the new computer and choose "Transfer Purchases" from the iTunes file menu.

  • Ios 5.0.1 crashing, slow and other problems

    I am using an iPhone 4 running 5.0.1 and Im just fed up with it, as much as I loved the iPhone in the past Im afraid I have fallen out of love and I'm conteplating a breakup.
    Problems I have had with the version 5.*.* update:
    * Safari and the built in youtube app crash at least twice daily and other apps, most notably accuweather and Facebook also crash on a daily basis
    * Pages/windows don't load properly, an example of this is the texting app, I open the app and select a converstation, the "messages" button, name and "edit" buttons apear at the top but the area that would disply the text conversation never changes to show the accutual text messages and only pressing the home button and reentering the messages app will fix this.
    * I have had text messages compleatly disapear if I recive one while acitivly using the phone, mostly by pressing the home button or preforming other input at the same exact time I recive a text message. I get the popup notification dispalying the text of the message in the notifaction but when I go to reply to the message It is gone, like it never existed.
    * Simply navagating the phone such as menus, back buttons, or loading apps is slow. I can out type the keyboard and in general the phone is becoming more and more usless. As an example, wakeing the phone with the home button takes upto a full two seconds for the unlock screen to open, then another full second for the phone to "think" before it unlocks. This is increadibly slow compaired to the previous versions, and much slower than my old iPhone 1 and my non-updated iPhone 3Gs
    * I use to have a problem where the purple arrow indicated the phone was using location services about 50% of the time and it was the setting time zone feature. I disabled location services for this feature and it fixed the problem. I did not notice an abnormal battery drain with this problem.
    * The keyboard will not hide and/or display at approprate times requireing me to restart the app.
    * Notication sounds, mostly incoming SMS sounds dont play at approprate times or play twice a few seconds apart for the same incoming message
    * Autocorrect is too easily learning misspelled words leading me to reset the keyboard dictionary too frequently
    * Incoming email and SMS messages cause the phone to loudly vibrate while talking on the phone, this is a new problem with ios5. I use to be proud of the iphone for not doing this becasue I talk to people with androids and found the vibration noise very annoying while on the receving end.
    My phone is rather clean and I have very few third party apps installed. I use the facebook app, a weather app, and only a few other apps. My storage memory is about half full and thats almost entirly music.
    I regualry power cycle and restart my phone, I would say at least once a day. 
    I have tried to fix the phone by disableing and enableing anything I can find from notifications, location services and icloud and nothing has helped.
    I have also tried rebilding the phone, both from a backup, and restored as new. I have taken the phone to an apple store and had them restore it as well, they claim to be able to restore "deeper" than what I can do at home, I assume this is similar to flashing the firmware and not just the software. Doing any kind of restore does seem to help with the speed problem for about 2 days as it slowly gets worse and returns to its ever slow and defective operation.
    I have not noticed any problems with my ipad v1 running ios 5.0.1
    Two of my freinds complain about a similar experience with ios 5 on the iphone
    Does anyone have similar problems or an idea for a fix?
    Message was edited by: AtomicFlx
    Message was edited by: AtomicFlx

    Here's and update on my problems and here are are some screen shots of the types of problems I've been having since the v5.0.1 update. Keep in mind these are native apps and I have tried the rebuild phone crap many times, nothing helps.
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    Here is an image of what happened when I searched for something in a map. This is after I picked the choice I wanted, the keyboard disappeared but the list didn't. I had to force close the app and restart it for this problem to go away. Who knew five bars on ATT was possible.
    And finally this is the messaging app, although you would not know it. I had to return to home screen (after a long pause for it to process the button push) and return to the messaging app. This happens all the time with the messaging app and the notifications sounds drive me crazy. If  i'm using the phone, say browsing the web and I get an incoming message its almost 100% of the time the messaging app will screw up. The sound will play at the wrong time or not at all, message will show up in notifications and diasapear in message app or Ill have a problem like this:

  • No Battery Charge and Other Problems After OS3 Install - Solution?

    This relates ONLY to iPhone Users using the "PUSH" Function for Email or Other Apps!
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    Since two days ago, my battery indicator has been indicating 100% until the phone dies, which seems to be one of the symptoms you're describing.
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    Thanks.

    David B.
    I'm presently working on a wedding video, to go onto a DVD ..a bit more than 20 mins! ..And also on a video of some people doing Qi Gong (Chi Gung ..however you pronounce it ..you know: slow-moving oriental exercises) and both of those DVDs will need Chapters ..guests arriving; wedding ceremony; reception; speeches; dancing; people falling over and being ill ..we-e-ell; you know.. and the other has Chapters for each of the different exercises (..twisting left and hurting your back, touching your toes and getting cramps, swinging arms above head and smashing the lampshade, etc).
    So I often make movies ..and DVDs.. which are longer than 20 mins ..though the last one was only 9mins or so, but that was a copy of some old VHS tape from 20 years ago for a cousin who's getting married next(?) week.
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    And other videos - of the eclipse, etc - often last 35 mins or more.
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