Losing Layer Information and Names when Copying and Pasting

I have an illustrator CS4 file that has a character created on a single layer.  Within that layer are many sub-layers, all with specific naming conventions.  For instance, there is a layer titled head, and within head are eyes nose mouth etc. When I copy, and paste it into another document all my layer information is destroyed. Any ideas?

In the target document, check "Paste remembers layers" in the layers panel.

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