Losing mail in tiger

Quirks in Mail 2.0 / Tiger.
I have found some strange behaviour in Mail 2.0 that I'd like to share with all
Open a clean install of Mail in Tiger
setup a POP account [email protected]
- in the Finder at the ~/Library/Mail folder a folder is created called [email protected]
make a few messages and put them in the inbox, sent messages, etc.
quit Mail.
all is good and well so far.
reopen Mail
go to the account preferences and change the account: make it [email protected]
save these changes and check the Finder: the account folder is still called ~/Library/Mail/[email protected]
now quit and reopen Mail, and check:
- in the Finder, a new folder is created called ~/Library/Mail/[email protected]
- in Mail, all your messages in the sent box, outbox, etc are gone.
So on changing your mail account at first everything seems in order. After restart of Mail all emails are gone.
On a similar note: if you remove an account from the prefs in Mail, the folder containing all mail messages directly associated with the account is deleted. In most other email programs deleting the account does not delete the emails belonging to that account.
And to end this happy story: If disable an account in the Mail prefs, you can no longer see any of the messages belonging to the account. They are hidden until you reenable the account. So it is not possible to to stop using an account when actively sending and receiving, but still access previously sent and received emails.
Dual 1.8 G5 Mac OS X (10.4.3)

Similar Messages

Using Mail in Tiger, Messages in .mac account not deleted

I have recently upgraded my Slot loading iMac to Tiger. I have had a .mac account for many years.
I'm just starting to use Mail in Tiger to see if I can filter the Junk mail. The filter training seems to work OK, but once I delete the Junk messages in Mail, a copy of the Junk stays on my .mac account.
To delete the Junk on .mac, in Mail I have clicked "synchronize .mac account" and also "Erase deleted messages .mac account", but it dosen't seem to work.
What am I doing wrong? Do I have to wait? Is there a time lag? Or am I just using the wrong tool?
I searched the discussions for this but could not find a smilar question.
Thanks!
Slot loading imac Mac OS X (10.3)

Carlson,
I was not recommending any change, but only what was selected, to see if it might provide a clue -- it did not.
Create a New Mailbox, as On My Mac. Open the troublesome message (or highlight in the list of messages), and click Message, and in the pull-down choose Move Message, and target the New Mailbox you have just created.
Close Mail, and in Safari see if the message remains in the Inbox, on the server. If not, then in the Finder, open Home/Library/Mail/Mailboxes and find the New Mailbox you just created, and delete it.
Relaunch Mail, and see if any trace of the message remains. I have been researching some similar behavior with some bad acting messages, but not with an IMAP or .mac account, so I don't know if this will work, or not?
Ernie

MAIL on TIGER OS 10.4 Only prints Header .NOT text of message

Before anyone comments that this post should be on the MAIL forum - let me state that I did try the MAIL forum -- and as usual got ZERO responses --
Has anyone experienced the following in MAIL on TIGER - latest version ::
If I key [type] cmd. P on an email -- the only part that prints out the first "try" is the headers -- it does not NOT print the message. STRANGE just started doing this behavior..
If I key cmd. P a second time it DOES NOT seem to work , most of the time.
If I use the Print command under the File pulldown menu --- it seems to work OK
This does not happen in Safari.
What is going on here ??????
Safari work just fine.
Thanks,
Samuel.

In your mail program, you'll need to first click in the lower window where the text of the message is, to activate it; then using Cmd/P should print the contents of that window.

A different sort of problem with GMail IMAP on Mail.app (Tiger)

I setup my GMail account using IMAP under Mail.app (Tiger). At first it worked fine. But now it just hangs when I go to the Inbox. I get the clock or pie or whatever that is next to Inbox. In the Activity Monitor I see...
[[email protected]] Performing pended
Copying Message
[INBOX - [email protected]] Opening mailbox...
Opening mailbox...
I have let these sit for hours (we're talking over 12) and it gets nowhere. I have removed the account, deleted the associated files under ~/Library, recreated and it just comes back. I can use Thunderbird without any problems at all.
Any ideas what might have happened? I did uncheck saving drafts, trash, and junk on server as Google suggests.

Try this to determine the scope of the problem:
1. Go to Apple Menu > System Preferences > Accounts and create a new user account for testing purposes.
2. Either log out of your main user account or just quit Mail so that it does not interfere with the other user account.
3. Log in as the newly created user and set up the Gmail IMAP account there.
4. Check whether the problem also happens when logged in as another user.
<hr>
Do you have any Mail plug-ins or system utilities that could interfere with Mail? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/StartupItems/
/Library/LaunchDaemons/
/Library/LaunchAgents/
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/LaunchAgents/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/StartupItems /Library/LaunchDaemons /Library/LaunchAgents /Library/InputManagers /Library/Mail/Bundles ~/Library/LaunchAgents ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Mail Crashes-Tiger & Panther-must I resort to Entourage (Microsoft-Blah)?!?

I have been a Mac user for 6 years now. In my home we have 3 G4's (eMac, PowerBook & Power Mac) and a G5 on the way. I just bought my Mom, a diehard Windows user until now, a Mac Mini running Tiger 10.4.5. She has had problems with Mail crashing since the first day she got it. She will try to delete certain Junk mail and it crashes. A few times Mail would totally restart from the beginning and I would have to set it up just like the first time it was opened. Loses all e mails in all mailboxes.
Now my wife, who has an eMac G4 running Panther is having similar issues. When deleting e mails the program will simply crash. Then upon restarting Mail it will go back and re-download duplicate messages from the server since it did not get to complete downloading when it crashed. But, as I try to go back to delete the duplicate and junk mail it crashes again. A vicious cycle.
I see so many posts with Mail issues. I thought it was related to Tiger only but it seems that Panther has problems with Mail now as well.
What gives Apple?? Do I need to start using Entourage? Too bad Outlook doesn't run in OS X!! I hate with a passion to have to use a Microsoft program because my Apple programs aren't cutting it.
Peter Mallamo

Peter,
First of all, I have had no crashes, and I know and communicate with many of the contributors to these discussions (those helping vs needing help), and none of us experience these crashes.
With 10.4, problems often come from issues with conversion of mailboxes originating in earlier version of Mail and OSX -- I have not thought that is the case for your mother?
Also with 10.4, it seems to me that for some people the updates have flaws in the installation -- whether this is due to the large size of some updates, and flawed downloads, or from poor practices during the installation of the update, I do not know.
Have you been able to check that the version of Mail is what it should be?
Leaving aside font issues, I think Mail in Panther often encounters problems from mailboxes being Overstuffed, when in long use, and messages with large attachments -- does total individual mailbox size exceeding 500 MB, and approaching 1 GB apply to any of you wife's mailboxes -- Inbox, Sent, other? Are any applications, other than Mail experiencing abnormal behavior?
Can you think of any other info, that might be unique to either your mother or your wife's Macs?
Ernie

Lost mail on Tiger upgrade-how to get it back?

I recently upgraded to Tiger and I've done something I'm not sure I can get out of! I have an external drive partitioned with a bootable backup on one partition and storage on the otehr that I copy new files to. When I upgraded to Tiger I copied over my files from the bootable backup. But when I opened Mail, everything from when I did my first daily backup (Nov 2006) was not there. This is because those files are on the other partition. So is there any way to get those files back in Mail with the others from the other partition?
Thanks in advance!
-Lisa
Dual 1.25Ghz G4 Mac OS X (10.4)

I don’t understand what you say you’ve done, but you can import mailboxes in Mail doing File > Import Mailboxes.

I've lost the 5 months of received mail since Tiger Upgrade!

Hi. Can anyone help??!
I managed to successfully upgrade from 10.3.9 to 10.4.7 today, finally!!
However, I've found one major blip...Since I've opened Mail 2.1 it seems to have lost ALL THE EMAILs I've received since the 17th MARCH of this year. This is pretty disastrous because that includes some fairly important emails (confirmations, passwords etc) !!
I've tried 'Rebuild' - but naturally it didn't work. Nor did 'Import mailbox' and clicking 'old OSX Accounts'.
My only saving grace may be this..... before I upgraded to Tiger I 'Carbon Copied' the entire hard disk in 10.3.9 to my new 160gb external HD. Can I retreive it all from there somehow? Hope someone can help.
Yours with bitten nails
Simon
Powermac G4 Mac OS X (10.4.7) External firewire Lacie Porsche 160GB
Powermac G4 Mac OS X (10.4.7) External firewire Lacie Porsche 160GB HD

Hi Simon.
This is a known issue. The conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
In particular, you may want to take a look at the following article (also referenced in that thread) to learn what you might have done before migrating to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON'T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problems:
1. Quit Mail.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn't need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-XXXXXX folder to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or a re-indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn't work as expected. If you've been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account's Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that's not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that's on the Desktop. Do with the imported mail whatever you wish. You may move to the account's Inbox the messages that Mail failed to convert properly, and delete those that did get through and, hence, are duplicates now.
The following collection of AppleScripts has a Remove Duplicates script that can be useful for removing duplicate messages:
http://homepage.mac.com/aamann/Mail_Scripts.html
If all is well and you're not missing anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

How do I send Windows-friendly network drive links using Mail (in Tiger)?

I'm in an office with mostly Windows users (and Windows NT servers). Most folks use Windows email applications such as Outlook and Outlook Express. I use Apple Mail 2.1.3 (753.1) in Tiger v10.4.11. But I want to send links within my emails to files on our various network drives and have the receiving Windows/Outlook users click the links to automatically open the various files, but I can't get this to work. Any ideas on how to format the network links so they work this way?
I don't log into the network drives normally until I want to access things, perhaps I should. But I've tried this and still no go.

Thanks, but I've tried this in a variety of ways, none of which seem to work. So there's more detail required. Here's some background and examples of what I've tried without success.
The Windows WORKGROUP is, say, "JAMESCORP" - but what's the equivalent in Apple networking to a Workgroup? And does this even matter? It seems to not matter?
The Windows drives are mapped on Windows machines as, say, F: G: H: I: etc... But I don't know what the equivalent concept of mapping drives is on an Apple (more on smb, below). I typically don't map Windows' network drives (I use VMWare Fusion) on the Windows side since I did not like the constant Windows messages reminding me each time I'm out of the office that it can't find the Drive F:. Then it can't find Drive G: - etc. ad infinitum. What a pain.
On the Apple side, I use Finder's command-K to smb into the server that contains all the partitioned drives. In the smb list, the drive names are, say, mapp-cdrv and mapp-ddrv etc (which, in Windows map to F: and G: respectively).
So when you type "servername" - I'm lost regarding just what the servername should really be? Is it:
a) F: (which does not work for a Windows user once it's delivered via Apple Mail to an Microsoft Outlook email) So this seems to not be the proper servername - or if it is, there's a translation happening in the delivery mechanism that makes it not work. (I "Add Hyperlink" from the Edit menu to get the link into an Apple Mail message.)
b) mapp-cdrv (which works on an Apple, but when sent to a Windows machine's email (e.g., Outlook) does not work - so this isn't it. This servername is not something the Windows machines understand
c) cifs://workgroup;""me@<ip address of server>/mapp-cdrv (which, again, doesn't work on a Windows machine once sent thru Apple Mail).
I've tried a variety of other permutations of "servername" - both Windows-like server names and Apple-like server names - but none seem to work once delivered the way I'm delivering the links (thru Apple Mail to Outlook.)
Any other ideas? Thanks for the help! ; )

Integration of Panther Mail With Tiger Mail

After having several problems with Tiger when it first came out, I returned to Panther for the last several months. I wanted to give Tiger another whirl, so I reinstalled (erase and install) it on a second partition a couple of weeks ago. One problem that appeared immediately was that all my messages in Mail did not migrate over. I'm using the same user account, so I don't understand why all my messages did not migrate over properly. It appears that all recent messages appeared (probably because they were still on the email server). Some old messages from the last 3-5 years came through, but it seems that most of my older messages didn't.
I have one partition (Secondary) with Panther on it. I erased and installed Tiger on another partition (Primary). During the migration process when I first started up after installing Tiger, it asks you what items you want to migrate. I checked every box (can't recall specifically what they were). I believe the purpose of the migration process is to get you back up and running with the least amount of fuss when upgrading the system. In this case, it appears that every user defined setting/preference migrated OK with the exception of all my Mail messages (the mailboxes migrated successfully but not the messages themselves).
If I boot back up in Panther, all my older messages are still intact. So I'm confused why all my messages didn't migrate over since they are in my User's Library folder and should be essentially identical to how Mail appeared/acted in Panther (except I'm using a new version of Mail in an upgraded System). And despite the exact reason WHY this happened (helpful in preventing this from happening during my next upgrade), the more important queston is how do I get all my messages to appear in Tiger Mail (so that I can leave Panther behind permanently)? Obviously they are on my hard disk somewhere if Panther Mail can read them when starting up in Panther.

What does "I returned to Panther" mean here? What exactly did you do to "return to Panther" the first time you tried Tiger?

Migrating mail from Tiger to Mavericks

I was getting ready to use Migration Assistant to migrate from a PowerPC G4 with OSX Tiger (10.4.11) to an iMac with Snow Leopard (OSX 10.6.8) when a pop-up came on the screen for a free update to Mavericks (OSX 10.9). Without thinking of the ramifications of doing this, I ran the update. Now I find out that Migration Assistant in Mavericks is not compatible with Migration Assistant in Tiger. Also, I did not turn on the Time Machine so cannot revert back to Snow Leopard.
Since I cannot use Migration Assistant, how do I migrate the Tiger mail into Mavericks? I tried importing mailbox from within Mavericks and it imports but does not look right.
Any help is appreciated.
Thanks.

Start with http://support.apple.com/kb/HT4889. You could wipe the iMac, reinstall SL, update it, and then migrate from the G4.

Lost e-mail on Tiger upgrade

I just upgraded to Tiger from 10.3.9 and all of my mail before the upgrade says "The message from [e-mail address] concerning [Subject] has not been downloaded from the server. You need to take this account online in order to download it."
Have I lost all of my old e-mail permanently?

Boy, you were not kidding about traffic on this issue. There's a technical paper on it also. I solved the problem by a simple rebuilding, except for one odd box where rebuilding didn't work so I moved the mail from a disabled box to the active box and then rebuilt.
So rebuilding isn't unimportant. I thought it was just like when you compressed your mail in the old AOL so I basically ignored doing it.

Can I manualy transfer emails from Panther Mail to Tiger Mail ?

Hi I'd like to grab my previous emails that were in a Panther iBook !
I made a backup from my old iBook (before selling it) of the "Mailboxes" folder, and all the "POP-user@domain" folders. With everything inside.
I copied manually all the "*.boxes", except for the "Outbox.mbox" from the old the "Mailboxes" folder to the new "/Home/Library/Mail/Mailboxes" folder.
I get the mailboxes but can not retrieve the old emails. They are all empty.
Can anyone tell me if I'm missing something.
I did this cause I sold that iBook 6 month ago. Thanks !
Mac Mini Intel Core Duo Mac OS X (10.4.6) BootCamp (Windows XP SP2)

Tiger Mail uses a different mbox filing format than previous Mail.app versions and I don't believe a manual transfer will work.
Try using the Import Mailboxes feature instead choosing "Other" instead of Mail for OS X.

Transfer lion mail to tiger

I recently purchased a new macbook pro using lasest Apple mail 5.1. However, I have an old Mac mini in office. It is running old Apple mail. How to transfer email from Apple mail 5.1 to older version of Apple mail?
I have tried to export the mbox from mail 5.1 to an external HD but the old version of mail cannot read it. Anyone has any idea. Please help.

If you haven't already set up a Mail account in ML, you can copy the Mail folder from Tiger to ML on the same position
~/Library/Mail
Please note that in ML Library folder is hidden from the Finder. To access it select Go from the Finder menu, press alt/option key and hold it. You'll see Library popping up inside the Go menu.

Mail: From Tiger to Leopard

I am upgrading my computer from Tiger to Leopard (via a clean install) and would like to transfer all of my Tiger Mail messages/attachments/addresses/etc. to the Mail on Leopard.
What's the simplest way to do so? Is there a way to export my messages and then important them into Leopard's Mail after the installation?
Thank you.

This depends on how you plan to upgrade from Tiger to Leopard. If you literally use the Upgrade install option, then your mail will be imported automatically as soon as you open Mail for the first time.
If you are installing Leopard via Erase and Install then you can import your old mailboxes from your backups using Mail's import option. Open Mail, select Mail Help from the Help menu and search for "import" to get the instructions.
If you install Leopard using Archive and Install and use the option to preserve users and network preferences, then your old data will be transferred into the new Leopard installation. Mail will import the data when you open it for the first time.
The above also applies generally to Address Book and iCal data. You can also transfer the data manually from a backup:
Folders You Can Move to Your new Mac
From the Home folder copy the contents of Documents, Movies, Music, Pictures, and Sites.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder)
/Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder)
/Home/Library/Mail (copy the whole folder)
/Home/Library/Preferences/ (copy the whole folder)
/Home /Library/iTunes (copy the whole folder)
/Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist
/Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data
Also in /Home/Library/Preferences/Microsoft
For FireFox:
/Home/Library/Applications Support/FireFox
/Home/Library/Preferences/org.mozilla.firefox.plist
Credit goes to another forum user for this information.

Delete account without losing mail etc

I have a problem - recently hit an existing account - where I can no longer get pop mail. I have checked with ISP and there appears to be no problems their end and activity monitor shows (sometimes) mail being downloaded but it doesn't appear in theinbox.
The general suggestions is to create a new account and try that - but you cannot have two account with same name. How do I delete an account without losing my mail boxes eg inbox, sent etc. I obviously want the contents to stay linked to the account?
Any ideas? Thanks

You've been lucky, I'd say - although mail gives a warning when you try to delete an account, changing the details to allow creating an identical account can result in lost emails ( It happened to me).
Anyhow - you've already moved/copied emails from the renamed account to the new one?. Can you actually open & read the emails correctly?
If so.... imp you're quite safe to delete the old account.
But you want a backup - & quite right too.
Quit mail
Make a copy of the Mail folder found in home/library
Make a copy of the file 'com.apple.mail.plist' found in home/library/preferences.
You're now able to restore mail the to the exact state it was when you made the copies. To restore it, you need to quit mail & drag/move the copies back to their original locations in library & lib/preferences - choosing replace when you get a duplicate warning message,
Start mail again & all will be restored.....but you'll lose any mail/changes from after you made the backup.
Check my recent post on getting just some mail back from the backup folder
http://discussions.apple.com/message.jspa?messageID=1738393#1738393

Losing mail in tiger

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