Losing unlimited data

Will I lose my unlimited data plan if I upgrade another one of my lines that only has a 2 gig plan? That line comes up before mine.

No, upgrading another line on your plan will not affect your data plan. You will lose unlimited data if you sign a new two-year contract for your line.

Similar Messages

IPhone 5 without losing unlimited data and without paying Retail?

Ok Verizon. This is pretty disappointing. I switched over from AT and T because they nickel and dime everything and also because their service sucks. Also, I wanted to keep my unlimited data plan when I swich. I paid a premium to get iPhone 4S and Google Nexus Prime. I am ready to buy the iPhone 5 and I learnt I have to pay full retail price to keep my unlimited data plan! This is cheating. I feel sorry I gave you my business. So, now if I want to upgrade to iPhone 5, what options do I have?
I am on a Family plan with 2 lines. My wife has an iPhone 4S and she has 1 year of her contract left . I am on a month to month situation. Any suggestions as to what I should do to avoid paying 650 and not losing my unlimited data? .Mine is available for upgrade. Both the lines have unlimited data. Any help will be appreciated.

Here is the Verizon partyline as of 7:10 p.m.
You can buy an iPhone 5 for full retail and maintain your unlimited plan @ $29 95, or
You can buy an iPhone 5 as an upgrade for an as yet undisclosed price and be automatically shifted to a 4G plan @ $30.00 per month.
<<Comments removed to compy with Verizon Wireless Terms of Service>>
Any one who sweet talks a better deal... please report in,
What are the other providers' deals???
Message was edited by: Verizon Moderator

Can I upgrade my texting plan without losing my unlimited data?

I've got the old 250 texts for $5 (which doesn't seem to be a choice they offer anymore) and was wondering if I bumped it up to the 1000 for $10 if that would constitute me changing my plan and have my unlimited data stripped from me. If not, could I make the change over the website or should I go into a Verizon store?

Correct, the 250-text plan is no longer available, so if you bump up to the 1000-text plan and later want to downgrade, you won't be able to.
Changing your text plan shouldn't affect your data plan and yes, you can make the change yourself via your on-line MyVerizon account. Be sure to make any changes retroactive to the beginning of your billing cycle to avoid pro-ration.

Is there anyone here with an unlimited data who has,,,,,

1....bought(at full price) a tablet, and switched between the tablet and phone as you would switching two phones without losing your unlimited plan
2....signed up for the 1 month hotspot for $30 (for 1 month only, like say for vacation), and using your unlimited plan with the hotspot, without losing your data plan, of course
i have talked to no less than 8 reps at different times and have gotten yes and no answers equally. it is not so much about trying to see if it works,,,it's about getting the unlimited data plan BACK if they f**k up

I have never called customer service to activate or remove the hotspot feature. If I can do it online, I will use that method before calling. I have had a VZW rep on the forum help me future date a removal once because the website wouldn't let me have the feature removed at the end of the current billing cycle so it wouldn't be on the next billing cycle. That didn't last long so I have kept the hotspot feature activated since then.

Unlimited data

After talking to a supervisor, finally got my unlimited data plan re-instated. Took some talking, but it was worth it. We both agreed that a smartphone is a smartphone, and that I changed nothing in my plan (family plan) to warrent my losing the unlimited data. I kept my Droid X and made it my back-up phone. It never did lose the unlimited data plan, only my LG Spectrum. But now, even my Spectrum has unlimited data.

Until they offer a shared plan for families that allow for a family to share about 5 gig a month for 50 bucks or less it is a total ripofff-kids in college and HS never go over the VZ net always wifi and same with workers only road warriors use a lot of road air time via VZ net and so We pay 90 a month-yes one unlimited and me with a dumb phone I refuse to upgrade as I will get added another 30 for 120 a month plus 90 for 700 voice pus 30 for text and stuff (Which if kids would use email on iPhones they would not pee money away on texts etc as they could use the date on their 3 gig. but its absurd to pay for reach phone and it burns the users on either end- a parent who uses 3 gig who has 2 kids who use 0;.1 giig should hardl bye paying more than 90 a month-do they think that families can pay now 270 a month for cell -250 for FIOS--I mean its a good service but somebody will sffer share and then they will jump in-they have claimed to plan to add data share for now over 6 months and keep milling it as VZ is famous for=-BILL CREEP--I love their network but their corporate monkeys are just awful awful people who care nothing about loyalty-only about ripping me off every step of the way--it is always a chore to be sure I am not overpaying-always-the guy just tried to have me upgrade on my wife's phone and that would have forced me into a smart phone and I dont want more data at 30 a month-the col.is breaking my budget and I am about to toss them out for US cellular and god forbid ATT? OYE!

How can I keep my old plan (unlimited Data)

I am eligible for an upgrade, but it looks to me that doing that means losing my old data plan which is unlimited, with 1400 shared minutes to the new share everything plan and tiered data plans. I am trying to find a way to keep my current plan, but without resorting to purchasing the smartphone outright. Would adding a new line be an option?
Thanks in advance

Adding a new line (if you have a line available) would be an option - you could then place a"dumb" phone on that line for the 24 months of contract and pay the extra $10 + taxes per month - ~$250.00 over the 2 year contract. The new phone would then be activated on your line, maintaining unlimited data (for now). That too, could change at any time, since the data is an added "feature" and not part of the contract.
Other options:
Purchase the phone through a private party (used, perhaps) and activate on your line - you may find a sweet deal - just be sure the phone is "clean" and Verizon branded. Ebay, Swappa, friends....
Using the upgrade from another line on the plan that may or may not currently have a data plan - not everyone needs or uses unlimited, and a 2 GB limit may work for another line, allowing you to keep the unlimited on your line.
I was hesitant to let go of my unlimited plan when moving away from my BlackBerry, but it's been fine. I find with wifi available nearly everywhere, I'm using less than 1 GB of my allowance each month, and I don't feel "limited". Two daughters on the plan with me have iPhones, and occasionally they will flirt with the limit, but have not gone over.
Good luck.

Unlimited Data Plan removed without my knowledge or consent. Verizon refuses to reinstate. Any suggestions? Please and Thank you.

I am desperately reaching out to anybody that may be able to help me with this situation.
I don't want to give up hope, but I feel that it may be a battle that I cannot win.
This is my story...
A few years ago, my iPhone 3G was stolen. At that time, my spouse and I both had Unlimited Data plans with Verizon. Fortunately for me, my in-laws had an old flip phone that I could borrow until I could afford a new iPhone. So, I took the newly inherited flip phone to my local Verizon Wireless store to have it activated. I didn't really want to use the flip phone, but beggars can't be choosers and I was just glad to be able to make and receive phone calls again. I told the nice folks at the Verizon store what happened, and they assured me that they could activate the flip phone so that I could use it. "Yes, sir. We can activate this phone for you. No problem." So, I gave them the flip phone. They activated it and told me that I was "Good to go."
A little over a month later, I was able to save up with enough money to buy an iPhone. So, back to the local Verizon store I went. They showed me a variety of phones, but I was already pretty set on an iPhone. I bought the new iPhone, and they activated it for me. It was all pretty straight forward and easy.
With my new iPhone in hand, I left the store and everything was back to normal.
Many months later, I get a text from Verizon telling me that I only had 2% of my data plan left to use. This really struck me as odd. How could that be? How does someone figure out what 2% of unlimited is? I really couldn't wrap my head around the math needed to calculate percentages of limitless values, so I decided to call Customer Service.
After several calls, I was finally able to piece together what happened. And, it started as soon as I stepped into the Verizon Wireless Store...
1. When the people at the store activated the flip phone, the activation automatically downgraded my data plan from, Unlimited to 2GB, because the flip phone simply did not require a data plan. NOBODY told me that this was going to happen... NOBODY. Had I known that I was about to get stripped of my Unlimited Data Plan, I never would've agreed to it. Who in their right mind would???
2. It went unnoticed for over 30 days. I was told that I took too long to catch their mistake. (I say "their" mistake because if you're going to change something on my account on that large a scale, "they" need to tell "me" about it first.) And, because I didn't catch it within 30 days, I could not have my data plan returned to me. They actually told me that if I had only caught it sooner, then I would be able to have it back.
3. Because I didn't even know that my Unlimited Data plan was even in jeopardy, I bought a new phone. And this is where it gets kinda tricky...
When I bought the new iPhone, I asked them... I asked them if my data plan was going to have to change. They told me "No.", and that "Everything would stay the same." Which, is somewhat of a semi-truth. And, it's also one of the main reasons why I am not being given back my old Unlimited Data plan. See, when I asked them if my data plan would stay the same, I was referring to my Unlimited Data plan. (At this point and time, I had no idea my Unlimited Data Plan was already gone.) So, when they told me that I would keep my data plan, it because they were looking at a screen that told them that I had a 2GB data plan. To them, I was going from 2GB to 2GB. To me, I had Unlimited, and was keeping my Unlimited.
4. To make matters worse, Verizon keeps telling me that I can't have my Unlimited Data Plan back because I bought a new phone at a non-retail price.
I WOULD GLADLY PAY THE DIFFERENCE OF THE PHONE COST to have all of this fixed. $300? $400? Maybe even $500? I honestly would fork over that money in a heart beat. I only bought that phone because I was told in the store that my plan would not change.
Any Customer Service Rep can look up my history and see that what I'm saying is true. I've even had a very nice Customer Service Rep offer to upgrade my 2GB Data Plan to 6GB AND send me a free iPhone 5c to go with it! But, I did not want to give up the fight. My spouse still has the Unlimited Data Plan, but uses a non-4G- LTE phone for fear of losing the unlimited data to the upgrade. Even, I, have avoided upgrading for a long time because I didn't want to lose my plan.
Turns out the joke has been on me this entire time. I haven't had my Unlimited Data Plan for 3 years now.
I honestly don't feel like I've done anything wrong here.
I'm at a complete loss now, and have no idea what to do next.
I'm open to any, and every suggestion that someone may have.
Thank you.

A few years ago, my iPhone 3G was stolen Verizon never had the iPhone 3G. Are you sure it wasn't the iPhone 4 or 4S? Thank you for pointing this out. I did have an iPhone. It was with Verizon. It must have been an iPhone 4.. At that time, my spouse and I both had Unlimited Data plans with Verizon. Fortunately for me, my in-laws had an old flip phone that I could borrow until I could afford a new iPhone. So, I took the newly inherited flip phone to my local Verizon Wireless store to have it activated. I didn't really want to use the flip phone, but beggars can't be choosers and I was just glad to be able to make and receive phone calls again. I told the nice folks at the Verizon store what happened, and they assured me that they could activate the flip phone so that I could use it. "Yes, sir. We can activate this phone for you. No problem." So, I gave them the flip phone. They activated it and told me that I was "Good to go." Seems that what you asked for was accomplished. Yes and No. Did they activate it? Yes. Did they inform me as to how this would impact my account? No. Let's say you ask for a glass of water to drink at a restaurant. Can they bring you the water? Sure they can. Is that waiter obligated to tell you that it had E Coli in it? Well, as long as he brought you the water, what you asked for was accomplished, right?
A little over a month later Exactly what month and year was this? This all took place mid-2011. “This” took place in August, I believe. I was able to save up with enough money to buy an iPhone. So, back to the local Verizon store I went. They showed me a variety of phones, but I was already pretty set on an iPhone. I bought the new iPhone, and they activated it for me. It was all pretty straight forward and easy.
With my new iPhone in hand, I left the store and everything was back to normal.
Many months later, I get a text from Verizon telling me that I only had 2% of my data plan left to use. This really struck me as odd. How could that be? How does someone figure out what 2% of unlimited is? I really couldn't wrap my head around the math needed to calculate percentages of limitless values, so I decided to call Customer Service.
After several calls, I was finally able to piece together what happened. And, it started as soon as I stepped into the Verizon Wireless Store...
1. When the people at the store activated the flip phone, the activation automatically downgraded my data plan from, Unlimited to 2GB, because the flip phone simply did not require a data plan. Going from a smartphone to a flip phone would have dropped the data off completely not to the 2GB plan. Yes. You are correct. I was told differently by Customer Service. But, what you are saying makes more sense. NOBODY told me that this was going to happen... NOBODY. Had I known that I was about to get stripped of my Unlimited Data Plan, I never would've agreed to it. Who in their right mind would???
2. It went unnoticed for over 30 days. I was told that I took too long to catch their mistake. (I say "their" mistake because if you're going to change something on my account on that large a scale, "they" need to tell "me" about it first.) And, because I didn't catch it within 30 days, I could not have my data plan returned to me. They actually told me that if I had only caught it sooner, then I would be able to have it back.
3. Because I didn't even know that my Unlimited Data plan was even in jeopardy, I bought a new phone. And this is where it gets kinda tricky...
When I bought the new iPhone, I asked them... I asked them if my data plan was going to have to change. They told me "No.", and that "Everything would stay the same." They answered your question. If you asked would your plan change and they told you no then did have unlimited at the time. I’m having a difficult time understanding your English here. If I understand it correctly, then I've already stated that they answered my question. It's actually right... Which, is somewhat of a semi-truth. And, it's also one of the main reasons why I am not being given back my old Unlimited Data plan. See, when I asked them if my data plan would stay the same, I was referring to my Unlimited Data plan. (At this point and time, I had no idea my Unlimited Data Plan was already gone.) So, when they told me that I would keep my data plan, it because they were looking at a screen that told them that I had a 2GB data plan. To them, I was going from 2GB to 2GB. To me, I had Unlimited, and was keeping my Unlimited.Being more specific and asking if you would keep your unlimited plan this could have been addressed at the time of purchase. There should be some standard as to how business is conducted in situations like this. I would like to think that if someone knew that my plan would be changed, then they would've at least had the courtesy to tell me about it. Granted, I could have been more specific. At the same time, though, I’m not going to ask every waiter that brings me water if there was E Coli in it.
4. To make matters worse, Verizon keeps telling me that I can't have my Unlimited Data Plan back because I bought a new phone at a non-retail price.
I WOULD GLADLY PAY THE DIFFERENCE OF THE PHONE COST to have all of this fixed. $300? $400? Maybe even $500? I honestly would fork over that money in a heart beat. I only bought that phone because I was told in the store that my plan would not change.
Any Customer Service Rep can look up my history and see that what I'm saying is true. I've even had a very nice Customer Service Rep offer to upgrade my 2GB Data Plan to 6GB AND send me a free iPhone 5c to go with it! But, I did not want to give up the fight. My spouse still has the Unlimited Data Plan, but uses a non-4G- LTE phone for fear of losing the unlimited data to the upgrade. Even, I, have avoided upgrading for a long time because I didn't want to lose my plan.
Turns out the joke has been on me this entire time. I haven't had my Unlimited Data Plan for 3 years now. Wait...you bought the iPhone to replace the flip phone 3 years ago and you never used more than 2GB of data in this time? I did eventually get to that point. That’s what prompted the phone calls to Customer Service. I don't get it. When did you put the flip phone on July 2011 and when did you get the iPhone to replace the flip phone. August 2011 and have you had any new phone since then? Yes, just last month. I purchased a used iPhone 5 from someone.
I honestly don't feel like I've done anything wrong here.
I'm at a complete loss now, and have no idea what to do next.
I'm open to any, and every suggestion that someone may have.
Thank you.

What happened to International Unlimited Data Plan for $64.99?

I am confused about international data plans,
I get that the $64.99 unlimited international data plan
is probably gone even if you were able to grandfather in the
unlimited $29.99 data plan currently.
I understand that Canada, Mexico, Caribbean, and even Europe
have $30 to $100 dollar tiered data plans. But how about Asia?
Specifically I am wondering about JAPAN.
I was using a global 3G Motorola Droid 2 in January 2011 on
a unlimited data plan for $64.99 because Japan uses CDMA.
All I see on Verizon's website is that Japan seems to now
only be data accessible via a $20/MB pay per MB system
with any smartphone including an iPhone 4.
So thats it?!
The "Occasional Global Traveler" doesn't have any global value plans other than the ones I already can access???
(I don't want to risk losing the unlimited $30 data plan on my smartphone)
Theres no option for me to prepay for international data allowance, at ANY price???
(I'm surprised Verizon doesn't extend the same data allowances in Asia as they do for Europe, Canada, & Mexico now)
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
4G LTE is the next wireless global standard that Verizon leads the way in, so why limit its potential with 3G???
(Cutting back on 3G global data roaming capability will only choke 4G adoption around the world, am I wrong?)
So Verizon wants me to use Wi-Fi when roaming, well Wi-Fi doesn't give me voice calls using my cell number right???
(Skype, Google Voice, Tango, Gizmo5, and TruPhone are cool but doesn't do what I need, am I asking for too much?)
I am in need of a non-third party work around solution backed by a reputable company like Verizon please.
Thank you,
churabunny

churabunny wrote:
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
Yes, that really is the way to go. It is only a little hassle. Getting it unlocked is easy if you are a Verizon customer (the many complaints on here come from people trying to get it unlocked abroad, which seems to be hard because of a change verizon made). Then, depending where you go, you need a local SIM or a regional SIM. In some places this is very easy, others a little harder.
But the savings are large. I did this even before the global plan went away a voice calls are so much cheaper with local SIMs.
(Using my D2G now in the UK, data and voice work fine with a local SIM, just having a little trouble with Wifi, not sure why!)

I have old unlimited data plan and insurance and just broke my Google Nexus 1. If I send it in, will I get a refurbished Nexus 1?

I have old unlimited data plan and insurance and just broke my Google Nexus 1.
If I send it in, will I get a refurbished Nexus 1?
I was told by a friend that they no longer supply those and if I break it, the insurance will give a crappier phone since they no longer have Nexus 1s.
Is this true? If my phone is no longer properly insured is there a way to cancel/reimbuse my insurance/verizon account since it's worthless if they don't give the same model to replace it?
Second question, if I buy the contract-free moto X at full retail, can I use that for my account without losing the unlimited data and then dropping the insurance?

Ann154
How come so many people on this forum are having trouble doing that? They get a new phone, pay full price, call to activate, the rep accidentally removes unlimited data and then says, "Sorry, I can't restore that." It's then up to the customer to find someone here to deal with problem and with no assurance it will be restored properly (one person lost his global unlimited data, only domestic unlimited was restored.)
I plan on keeping my unlimited data, purchasing phone full price; what is the best way to make sure it is done properly? Go to the VZW store? I does seem most people having problems did it online or by telephone.
Thanks.
extremus

Will an iPad restore / new setup kill my AT&T Unlimited Data plan?

Hi guys,
I'm going to be giving a presentation on the iPad's features to a business group I work with. Before giving the presentation, I'd like to fully restore my 64g+3G iPad and create a temporary "stock" profile - that way, I won't be presenting all my personal junk to the group. I have one main concern, though: I'm really anxious about possibly losing my $30-per-month unlimited data plan with AT&T - I got "grandfathered in" on the deal, and I know if I interrupt my service for even a moment, I'll have to downgrade to the 2gig-per-month plan.
So, does anyone know if a restore / reset of the iPad would affect my AT&T plan, or would I just sign back in with my account details and pick up right where I left off?
Thanks in advance!
Huxley

It will not affect your plan. Plan only gets impacted if you cancel and restart your service, which you are not doing. From a technical perspective the plan isn't even attached to the iPad itself, it's attached to the SIM card.

Unlimited data on Droid 1 - how to create hotspot?

Hello,
I have a two part question.
1: I have an original droid on unlimited data that is beginning to get flaky. What are my replacement options without upgrading plans? I assume I can at least replace it with another droid without losing my unlimited plan? Are there other options that won't destroy the unlimited?
2. I want to create a wi-fi "hotspot" using the phone on this account. I had a tech friend back in the day of the original droid who had done this without paying any extra. I don't know how he did it.
Since I need a new phone anyway, I would be willing to buy a working droid that has been set-up to do this already, as long as I can put it on my account without losing unlimited.
--John

Your replacement options to not lose unlimited data would be to purchased a used device or purchase a device at full retail. Doing a 2yr contract upgrade or participating in the edge program will require you to drop unlimited data.
I'm not sure what you're friend did either. To add the ability to use hotspot you would have to pay more per month or move to a share everything plan which wont allow for unlimited data. I'm also assuming your droid is 3g and not 4g, so you if you do opt for the mobile hotspot feature then any data used through the hotspot would be capped (your phones direct data will still be unlimited).

Unlimited Data, Please!!!

I really wish Verizon offered a plan with unlimited data. I don't want to "share everything" I have two daughters, and the threat of losing my data allowance to their 1Direction downloads just doesn't sit we'll with me. Every other provider seems to offer this, and there are several Verizon users who are grandfathered in. I've seriously been contemplating making the switch to Straight Talk. A $150 monthly bill (3 lines @ $50) is much more appealing than my current $280+ bill...

I can't believe there are still threads about this. Face it folks unltd data is dead and never coming back. >>Personal comment deleted<<
Message was edited by: Verizon Moderator

Who has the Unlimited Data Plan and has Been Speed Capped when You went over 5Gig?

Just checking to see how many others have been speed capped to 200Kb on the unlimited data plan when they went over 5Gig in a billing cycle? (you can get a one time reprieve if you call them at 1-888-483-7200)
Did they ask you to change your plan to 10Gig and Update your Equipment and sign a new two year agreement?
Did you know that Sprint is offering unlimited Data on their 4G network and that Verizon is trying to lock down customers that are not on 2 year contracts? (Gives them time to catch up with the competition) Marcus in Fraud and Investigation told me (when I told him that Sprint was offering Unlimited Data) "...That is a better option..."
I am now looking into other options along with allot of the rest of you.

I was instructed to call that Fraud Department number and was treated like I had broken some kind of law instead of going over the 5 Gig fine print limit on my unlimited grandfathered in account. They would not even consider giving me a one time do over for being a MiFi newbie. I am hearing class action suit rumblings out there!!

Help me keep unlimited data. reps being extremely rude and not helping...

So I don't want to make this long and boring so I'm going straight to the point. I am grandfathered in and I know there are many discussions on here about this but I need serious help. I don't know what to do. Long story short, I went to my local normal Verizon store and asked politely to be on the 12 month payment plan for a new phone. And I stressed I wanted to keep my unlimited data. No problem they said....45 limited later they come back and say sorry, we cannot do that. Doing the payment plan makes you sign a new 2yr contract. I was mad obviously but left politely not knowing any better. But it didn't seem right. So I called the 800 support number and they said there is no reason why they shouldn't have done that for me. The guy said he shouldn't of told me this BuT he told me that reps don't like doing that because they don't get as much If any commission for doing so. So he said they usually come up with a lame excuse like the one they told me. He told me to go right back in there and tell them that yes they are able to do that. So I did. I got a different rep and he was acting weird about it. Get this... I told him my situation and gave him a puzzled look when he explained he doesn't know what he can do, HE said "what's that condescending look for?" I justccan't believe he said that how unprofessional of him to call me, a customer or ten years condescending. I was astonished. But that's not even my point. He didn't know what todo so called the manager over and she claims to have spoke with the "president" and "CEO" of their Verizon in north east ohio, this was a wooster Ohio Verizon. And claims that they don't allow that and what I was originally told by the rep is true. That is changes the contract going on a payment plan the 12 month one not the edge. I told her what the 800 number has told me and she said they are wrong. PLEASE HELP ME :( AGAIN, I was not rude or anything at all with them. They treated me like garbage because I want to keep my unlimited data. How can I do this? Can I go to another Verizon perhaps In Ashland Ohio and do the payment plan and keep my data? Sorry for the long question but any help would be TREMENDOUSLY appreciated. I am in wooster Ohio btw

brant13,
I want to start off by saying, I am truly sorry for the way that you have been treated at that the store location. This is by no means how we run a business. I can assure you that if you do the Device Payment Plan http://vz.to/ZILXBT that is for 12 months that you are able to keep the unlimited data plan. You can always go to the store location on Commerce Pky in Ashland, OH. That is a direct store location and they should be able to get you set up with out any kind of issues. Please keep us posted if you have any further troubles. Again, I apologize for any inconvenience this may have caused.
KevinR_VZW
Please follow us on Twitter @VZWSupport

Return or exchange Galaxy S3 and keep unlimited data?

I have preordered a Galaxy S3 and it's been shipped already, should be delivered on Monday. After finding out about the encrypted bootloader on this phone I'm not sure I want it anymore (I'll save that rant for somewhere else). If I return the device will I keep my unlimited data? I ordered it prior to June 28th. I've read conflicting info about restocking fees. Do I need to refuse delivery from Fedex or can I accept delivery and go through normal return methods without being charged a fee? Paying $35 to return a phone that's still in its shrink wrap seems ridiculous.
I'm also trying to decide whether I'd prefer a Galaxy Nexus. I know that if I return the S3 and then try to re-use my upgrade, I'll lose unlimited data. Is there a way for me to do a direct exchange of one device for the other, so that I'm not technically cancelling one upgrade and re-using it?

I would just refuse delivery if you don't want the phone. If you
return this phone your upgrade will fall under the new upgrade after June 28,
2012 and as such you will have to move to the new plans when you upgrade at
subsidized prices. You do have the right to return for exchange I was told by VZW rep
but then again your mileage may vary as to what you do. It is not a set thing and no one
at VZW will always to the samething in all locations. Again buyer beware. The last phone I
returned by just not accepting delivery which was just late last year VZW
charged the restocking fee but I mentioned to the person I called that it was
still not opened. They said the phone
still had to go back as an opened phone as they had to open the package to make
sure everything was in the box as the shrink wrap could have been re-shrunk by
someone else in shipping. They told me
they did not take any returns without an inspection of the contents. I hope your mileage will vary with your
return. Once they go back they go to
refurbished phones? I have been seeing
people complain they are getting new phones with no battery cover and VZW tells
them to return them which I am sure VZW will charge the re-stocking fee
anyway. These issues are why I don’t
order phones off the web site. I only
purchase from a VZW store.

Losing unlimited data

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