Losing Wifi connectivity?  (WMM Issue)

If your Droid's network traffic stalls/freezes while you are on wifi, check your wireless router for the WMM (Wi-Fi Multimedia) option.  Disable it and see if that fixes your problem.  On my router it was under the QoS Setup (Quality of Service) tab.  Netgear WNDR3700.  My wifi is very stable now that I've turned that off. 
None of the other wireless devices in my house (and there are many) had a problem with WMM, but evidently some of the Motorola phones do.  I don't think that QoS stuff does much good anyway so I wasn't worried about turning it off.

Sorry, I do not remember much about AirPort Utility in Tiger (10.4.11).
It might be called AirPort Admin Utility on Tiger. Look around in the Utilities folder or Applications folder to see if you can find it or something similarly named.
Should be more info and help about the update.....which is called 6.3.....in this Apple support document:
AirPort Express Firmware Update 6.3 for Mac OS X - Support - Apple
Finally, I was not kidding when I said that firmware updates on older devices will sometimes cause them to fail. Proceed at your own risk.

Similar Messages

  • IPhone 4 keeps loseing wifi connection

    Iphone 4 keeps loseing wifi connection and none of  my other household devices lose connectivity. How do I fix this?

    Same here.  Issue is with random routers not in same household.
    5.0.1 issue needs an update soon!

  • IPad Keeps Losing Wifi Connection??

    Hi,
    About 2 days ago, my iPad 2 began losing wifi connection. I would have to tap "Forget this network" and then wait a bit and then tap on the network again and type in the password. After that, the iPad would gain wifi again until about 5-20 minutes later, it loses wifi connection AGAIN. Sometimes when I did that it still didn't even work! And it also bothers me because it still has the wifi sign in the top left corner of my ipad screen, even if the wifi connection is not working. This has happened continuously throughout the past 2 days. Sometimes, the wifi would work for a good amount of time before it was gone again, and sometimes it loses connection after like 3 minutes. But all the other electronics in my house are perfectly fine, it's just my iPad 2 that's been doing this.
    I tried to tap "forget all network settings" and then restart my ipad, but that didn't help. I'm not sure if it's the iPad's problem (since all the other electronics work) or if it's the wifi.
    Please help! This is very annoying.
    (And i have a new update which is 7.1.2, but that's been there for a pretty long time bc I always forget to update it. But I don't think that's the problem.)

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
    http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How to Change Your iPhone’s (iPad’s) DNS Servers
    http://www.macinstruct.com/node/558
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom
    PS Make sure you have a good wifi connection when you update the iOS.

  • TS1398 iPad 2 keeps losing wifi connection about every 3 minutes no matter where I am in my house. Very annoying. help?

    iPad 2 keeps losing wifi connection about every 3 mins no matter where I am in the house - Help?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • MacBook Pro losing WiFi connection. Problem with AirPort Card

    My MacBook Pro keeps losing Wifi connection. Sometimes it says no AirPort Card is installed.  It has also been freezing, and the only solution is to hold the power button to turn it off. Then I have to restart the computer, but everything I was working on is lost.
    Any ideas what is wrong or how to fix?

    Sounds like your WiFi chip is going bad. Have you gotten it checked by an Apple Store rep ?
    Have you deleted the contents of /Library/Preferences/SystemConfiguration, rebooted and tried ?

  • I am have trouble with 2 new 21.5" iMacs losing wifi connection from my network. I have 4 other vintage iMacs that never lose connection. Please help.

    I am have trouble with 2 new 21.5" iMacs losing wifi connection from my network. I have 4 other vintage iMacs that never lose connection. Please help.

    This subject has been talked/written about a lot, after Lion was introduced. A solution from Apple has not yet been published, everybody is waiting.
    Try for instance https://discussions.apple.com/thread/3734081?start=15&tstart=0, but there are more discussion groups with the same subject: frequently lost WiFi-connections in newer Macs running Lion or up.

  • IPad and iPhone keeps losing wifi connection.

    Hi all,
    So I'm having wifi connectivity issues that's rather annoying. On a daily basis, both my iPad 1st gen and my iPhone 4S disconnect from wifi and are then unable to connect until i restart my modem. Normally i would think its my modem acting up but no other device on the network has this problem. (All other devices are wifi also) Both my ipad and iphone are current on iOS updates, 5.1.1 and 6.0 respectively. I've tried restarting both devices as well but it doesn't help. Every morning I wake up and every night I get home they both refuse to connect. The iPad stays at my house while the phone remains with me. Any help/input would be great appreciated. Thanks

    Although there might be a deeper rooted issue with the iDevices, I did manage to solve the problem another way, I just forgot to give an update in the discussion.
    I read in another forum or discussion that the problem might be my wifi signal. I didnt think so at first because it only happened with my iDevices. So, just to be safe, i purchased a high end router designed for extreme gaming and sure enough.. I havent had a single issue with with my iDevices losing connection. From the very moment i plugged it in...no issues. That was about 3 1/2 months ago. All my devices (Laptop, Xbox, Ps3, wii U, Iphone, and iPad) have Excellent connection at all times except when my modem (not the router i purchased)  needs to restarted but thats normal and does not happen very often.
    So if youre having any sort of connectivity issues with your WiFi i strongly suggest investing in an good router. I wont ever go without one ever again
    Upon request, i will link the one i got, if anyones interested.

  • IPad mini keeps losing wifi connection

    Since yesterday my iPad mini keeps losing the wifi connection, especially when playing video on YouTube. Stopping the You Tube app and starting Safari seems to restart it temporarily but only for a short while. I've tried reinstalling the YouTube app, but it then happened playing You Tube via Safari. I've reset my router and deleted all cookies, browsing history and rebooted the iPad. Even done a complete new install of the iPad after the iOS update failed (grrrr) and deleted everything but this issue was happening before the update and after the rebuild.
    Any Ideas or help gratefully accepted.
    Thanks
    Bob

    Since yesterday my iPad mini keeps losing the wifi connection, especially when playing video on YouTube. Stopping the You Tube app and starting Safari seems to restart it temporarily but only for a short while. I've tried reinstalling the YouTube app, but it then happened playing You Tube via Safari. I've reset my router and deleted all cookies, browsing history and rebooted the iPad. Even done a complete new install of the iPad after the iOS update failed (grrrr) and deleted everything but this issue was happening before the update and after the rebuild.
    Any Ideas or help gratefully accepted.
    Thanks
    Bob

  • IPad (3rd gen) losing wifi connection during BBC iPlayer downloads

    Hi,
    I am having a strange, app-specific problem with my iPad 3rd generation (wifi only, 64GB) running iOS 6.1.3.
    When I use the BBC iPlayer app (version 2.0.5.33) to download a TV show to watch offline, my iPad almost always loses wifi connection a minute or two into the download, and it stays disconnected until I go into Settings > Wifi and select my home network again. If I resume the download in iPlayer, the same issue will typically recur within a minute or two.
    I am not having any other connectivity problems with this iPad, and other sizeable downloads (e.g. from iTunes, from the App Store etc) are not having the same issue. Similarly, I can stream live BBC iPlayer content without issue - it is just the iPlayer downloads that seem to create this condition (which then effects the whole iPad / all other running apps).
    I have tried to "forget this network", resetting network settings and restoring my entire iPad - none of these have stopped the issue. Interestingly, during restore of the iPad I received ugly BIOS-esque messages relating to AppleBCMWLANCore, which have disappeared after a hard reboot (power + home buttons together) - does this indicate a problem with the iPad hardware itself?
    Anyone else experiencing something similar? Any suggestions to fix this? Or am I dependent on the BBC updating the app?
    Cheers,
    James

    Hey James,
    I would try out standard third party application troubleshooting and see if that resolves the Wi-Fi issue. :
    1. Update your device software
    2. Check for app updates
    3. Install another app from the App Store
    4. Restart the application
    5. Restart your device
    6. Reinstall the affected application
    For more info on each step, check out the full article:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702
    If none of those steps work, then you would want to contact the developer of the application for further assistance.
    Regards,
    David

  • A1000 Wifi connection stability issue

    I just received this A1000F tablet on last Friday. The wifi connection randomly stops responding, while the notification bar show it as connected. When it occurs, router activity panel reports it as inactive. Switching wifi ON/OFF on the tablet restores the connection for a random limited time. I tried many Wifi authentication setups without sucess. My other devices as Airport Express, Acer Laptop and Sony Xperia U work flawlessy with connection staying up for days without any simmilar issue. Device has been updated to latest available upgrade (Settings > About Device > System upgrade)
    Kind regards

    Experiencing this problem too but with some routers only

  • Mac losing Wifi connection without no reason

    An user from my company reports a problem with wifi connection.
    They connect normally in one of availables connection in our office and after minutes working with device he lost the connection.
    When this happen appears in WIFI status a message that MAC is searching for available networks (like if the user as turned off / turned on the WIFI).
    What I already try
    - Run Onyx to clean files, logs and other things
    - Search to available updates or fixes of OS (no one available);
    - Repair permissions;
    - Repair disk.
    I saw in other foruns and threads that this is know issue.
    That is true? There isn't a solution for that?

    Hi there Flsouza01,
    You may find the troubleshooting steps in the article below helpful.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628
    -Griff W. 

  • IPad (3rd gen) losing wifi connection during large downloads

    Hi,
    I am having a problem with my iPad 3rd generation (wifi only, 64GB) running iOS 6.1.3.
    When I download large files (e.g. via the iTunes app, the BBC iPlayer app, The Economist app), my iPad almost always loses wifi connection a minute or two into the download, and often stays disconnected until I go into Settings > Wifi and select my home network again. If I resume the download in relevant application, the same issue will typically recur within a minute or two.
    I am not having any other problems with this iPad - general internet browsing / streaming of video has been fine. I originally thought the issue was only with the BBC iPlayer app, but sadly have found it to be more widespread.
    I have tried to "forget this network", resetting network settings, restoring my entire iPad (twice), and resetting all settings - none of these have stopped the issue. Interestingly, during the first restore of the iPad I received ugly BIOS-esque messages relating to AppleBCMWLANCore, which disappeared after a hard reboot (power + home buttons together), and did not recur on the 2nd restore.
    Anyone else experiencing something similar? Any suggestions to fix this?
    Cheers,
    James

    Locate the iPad as close as possible  to your router.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • IMac keeps losing Wifi connection

    Hello, I'm having an annoying problem where my iMac keeps losing its wifi connection. I've tried many things including messing around with the network preferences and trying an internet range extender. The only thing I can think of is that the distance from my router to my iMac has 4 walls in between, so maybe thats causing the wifi error. The only way to solve this is to disconnect and then reconnect back to the internet. This gets really annoying when I'm watching a video or trying to upload something. Thanks for your help.

    Back up all data before making any changes.
    Step 1
    Take all the applicable steps in this support article.  
    Step 2
    If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
    Step 3
    If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
    From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
    If the application called "Bluetooth Setup Assistant" is running, quit it.
    Step 4
    This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
    Triple-click the line below on this page to select it:
    /Library/Preferences/SystemConfiguration
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Reset the System Management Controller.
    Step 5
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present. 
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • My iPod touch 5 has been losing wifi connection and crashing. It has also lost the correct time. I've reset and rebooted, but nothing has helped. Any ideas?

    My daughter's iPod touch 5 first crashed when listening to iTunes Radio, then it started losing my wifi connection, especially if We went to safari to search. The screen continues to crash, by turning dim then black very suddenly, or green with lines then black. I've rebooted. I've reset. I've tried backing up onto iTunes for a restoration, but have lost many pictures and some apps. One other strange occurrence is that the time has changed on its own. It's like it's possessed. Please help.

    It states the iOS 7.0.2 is up to date. Also continues to lose wifi while trying to check this.
    The crashing is what is slowing time down, I think. It's a half hour off already

  • Ipad3 losing  wifi connection after IOS 7.1 DL.  FIX??  I have reset, rebooted, etc.  This is unacceptable.

    my ipad 3 is losing wifi or not letting streaming content happen after DL of IOS 7.1.  WIll not connect to the internet either.  Fix?? I have rebooted everything. HELP! now i have a $600 brick.

    it sounds from your description like you have not made peace with your router.  suggest you reboot the router and the pad (as you have probably already done).  In settings, wifi - "forget" the network, the rejoin.  You will need to re input your password.
    In one case, I needed to actually change the password in the router, then rejoin - that seemed to wake it up.
    To test what is happening, go somewhere that has a public wifi - like a starbucks or Macdonalds - Make sure your wifi works there.  

  • MBP wifi "connection timeout" issue

    My 2010 macbook pro has trouble connecting to many wifi networks.  It works fine connecting to my network at home, but any sort of public wifi or hotel or friend's network is likely to give it trouble. 
    I get the "connection timeout" issue, and I know that I'm not the only one, but I didn't manage to find anything that worked from scouring this forum.  Just to delinate the issue: all my other devices (iPad, iPhone, other laptops) connect fine to wifi networks in exactly the same places.  I managed to find a workaround by getting a cheap wifi dongle that connects fine in precisely the same places that the MBP's built-in antenna does not.  Is there any way to fix this, or am I just stuck dongling it up?

    Try going into Network Preferences > Wi-Fi > Advanced. Click the network you're trying to join and click the minus button. This forces your mac to forget any saved credentials associated with that network and it will try to make a fresh connection. You can also try Network Preferences > Assist me... > Diagnostics to give you some more troubleshooting suggestions. It will probably tell you to restart your router/modem which sometimes works but you're usually not allowed to do to this to a public wifi hotspot.
    It's also possible that your AirPort Extreme card, which is the part your mac uses to connect to wifi, is failing. Since 2010's are no longer under warranty, you can look up the iFixit guides to see if you're feeling adventurous enough to replace it yourself (if it is replaceable).

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