Loss in Potential Download Speed

Hi, I used to have an average download speed of 2.x Mbps going towards 3 Mbps, and continuing on months later I am now at an average speed of 1.2 - 1.4 Mbps. I don't need to follow any diagnostics advised by Sky as the same setup has been used since installation i.e. microfilters etc. I am mainly curious if anything can be improved with this as my friend experienced the same problem where they had a download speed of around 4 Mbps for a number of months, coming to a point where the speed had eventually dropped to around 0.5 Mbps, and this was not due to any faults in the line, they had phoned Sky multiple times and it eventually led to their download speed being improved again and resulted in around 8 Mbps. I'm wondering if I could receive any help to possibly improve the download speed to its original amount as it makes a pleasant difference compared to my current speed when on YouTube, Facebook, and downloading files. If my statistics also seem different than normal then I would like to request a 'reprofile' of my line (if possible). Thank you.

Hello, GREAT, Thank-you for updating your post. I've just looked over the images : Your below your speeds this marked as fault. Could please ask you go to your master BT socket and take image of it and send us what it looks like ? Then could please un-do the screws on both sides and you will see socket behind the face plate please plus your phone & adsl cable in to the microfilter, Then send us update screen shot of the same images. Then could you please change your microfilter if you have spare one re-upload images again. Please could use this site and send us speedtest http://speedtest.btwholesale.com/ Please repeat on link 2 : http://www.thinkbroadband.com/speedtest.html : please share Thank - You! Im sorry lot of things need to do but i want make sure nothing in the household causing before tell you next step. Thank - You Please don't for get like the posts.

Similar Messages

Very Slow Download Speed

Hi,
I am experiencing very slow downloading speeds, when I am just normally downloading something in Safari, or downloading a torrent with upto 100 seeders.
The maximum download speed I have seen on my computer is 80kb/s, which is painfully slow for downloading the Adobe trials, when they reach about 1gb.
I have a router, connected to 2 computers, and speedtest.net has told me that my download speed is 1mb/s.
It seems like download speeds are being restricted to 80kb/s, so is there any way to 'unlock' full potential downloading speeds?
Any help much appreciated!
-Ollie
Message was edited by: Ollie A

I think you're making the same mistake a lot of people make.
The maximum download speed I have seen on my computer is 80kb/s
Safari reports downloads in kiloBYTES per second, not kilobits, so that 80KB/s translates to about 640 kilobits per second.
downloading the Adobe trials, when they reach about 1gb
Really? 1 gigabit per second? I assume that's a typo.
speedtest.net has told me that my download speed is 1mb/s
therefore your downloads are progressing at about 64% of maximum. That sounds about right - you won't get maximum throughput for every download - it will vary based on server location, network load and more.

Loss of download speed using airport extreme and express.

I have Wifi using an Airport extreme base station and an airport express extender. However, the download speed drops from 21 Mbps to 8 Mbps. Any suggestions to boost the express other than an ethernet connection which would be difficult.

Temporarily, power down the AirPort Express and take speed measurement at that exact location.
Whatever that is.....likely in the 8-10 Mpbs range......is what the Express will try to "extend".
In other words, the Express can only extend the bandwidth or speed that it receives. It cannot make the connection that it receives go any faster. In that regard, the term "repeater" is probably a more accurate description of what the Express is trying to accomplish.
If you want the Express to extend faster speeds, then it must be located closer to the AirPort Extreme. In addition, anything that you can do to reduce any obstructions in the signal path between the AirPorts will help.
Ideally, you want a line-of-sight relationship between the AirPorts to help reduce the amount of speed loss that occurs with any wireless connection.

I've extended my Time Capsule wifi via Airport Express and the download speed is still super slow

I get an average of 80Mbps download speed when close to the Time Capsule. When I got upstairs in the house the download speed drastically drops. So I decided to extend the wifi range using an Airport Express. See image below. I've placed the Express router upstairs in the house and when I stand close to the Express I get a very slow download speed. About 7Mbps. Even slower than when I hadn't "extended" the range. What's going on...?

I've placed the Express router upstairs in the house and when I stand close to the Express I get a very slow download speed. About 7Mbps. Even slower than when I hadn't "extended" the range. What's going on...?
Well, the first rule that you need to remember is that when you "extend" using wireless.....you will have a drop in the potential speed on the network. So, while you might have more "range" for the network, the network speed will drop. Nothing that you can really do about that other than connect the Time Capsule and AirPort Express using a wired Ethernet connection. There will be no speed loss over the Ethernet cable, so the Express should deliver approximately the same speed as the Time Capsule.
The next rule is that when a device "extends" using wireless, it can only extend the quality and speed of the signal that it receives. A speed "boost" will not appear.
Try locating the Express about half way between the Time Capsule and the area that needs more wireless coverage. Anything that you can do to minimize obstructions between the Time Capsule and Express and on to the other area will help.....but you will never get close to the performance of connecting the AirPorts using an wired Ethernet cable.
Unfortunately, Apple really doesn't tell you very clearly, if at all, about important things like the two rules above.

Terrible download speed with Infinity 2 (less than...

I was a relatively early adopter of BT infinity. When I first signup I recieved a consistent 70mbps+ down 80mbps up.
Over the last few months this has dropped to around 40mbps down and 12mbps up.
I posted here regarding the issue, contacted BT, and even Emailed the tech support guys recommended here on this very forum.
Unfortunately nothing improved, however since 40mbps down was okay for almost everything I needed to do I decided to leave it.
Now however, the situation has become dire. For the last month my download speed has been consistently less than 4mbps with my upload speed being 2-3x as fast!
The BT speedtester refuses to complete due to the test taking too long. However I have managed to get a screenshot from speedtest.net.
To make matters worse, webpages down't always seem to complete, with many requests eventually timing out.
I am at a complete loss and would like some advice on where to go from here. I have for all intents and purposes lost faith in the standard BT customer service having spent hours on the phone with them before when my speed dropped to 40mbps a few months ago.
Any advice would be very much appreciated.

Hi
I also am having the exact same issue. I am on the phone now and they are telling me now that is all my line can handle.
This is disgusting, the service is disgusting, cannot get an engineer out. For over 10 months i could get 60mbps steady downloads now i can't
even stream a youtube video!!
even though i have another infinity 2 line in the downstairs living room getting 65mbps steady downloads from the same exchange.

Why am I just getting 0.5Mbit/s download speed?

We have had BT phone and broadband (BT Total Broadband) services for a few years in our household. On broadband, I used to get about 2-4Mbit/s download speed. 1 year ago, this suddenly dropped to about 0.5Mbit/s. For the last year I've been using my internet with a measly max. of 60kbps. I really don't know why this has happened, but it is incredibly frustrating. Can't really use YouTube or iPlayer.
I went on my BT Home Hub settings and found that the downstream is 572 kbps, which corresponds to the download speed I get. Before discovering this, I did a speed test using my test socket but got the same result. A speed test done today using BT diagnostics gives me 0.48Mb download and 0.57Mb upload.
But what's going on? Why is this so? Why did it suddenly drop? What can I do about it? I remember being on 10Mbit/s with Virgin a few years ago, that was more like it. Any assistance would be kindly appreciated.
Here are my stats:
ADSL line status
Connection information
Line state
Connected
Connection time
3 days, 3:31:19
Downstream
572 Kbps
Upstream
773 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.3
Latency type
Interleaved
Noise margin (Down/Up)
19.2 dB / 12.0 dB
Line attenuation (Down/Up)
42.5 dB / 25.8 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
86
Loss of Signal (Local)
7
Loss of Power (Local)
0
FEC Errors (Down/Up)
989552934 / 4294967200
CRC Errors (Down/Up)
730 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
1082

Here are my latest stats - connected to test socket, with ethernet cable connection:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:08:47
Downstream
572 Kbps
Upstream
987 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
21.6 dB / 5.4 dB
Line attenuation (Down/Up)
45.5 dB / 25.3 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
22 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
0

Slow Download Speeds

Hello, back in august i had a problem with a my broadband speed, going from 5-6 meg down too less then 1 meg
Seems its came back to haunt me.
For the past 6-8 weeks my connection has been terrible, all BT seem to be interested in doing is, a line reset every time i phone.
When they do the line reset i can get 4 meg at max for a few days then it goes back down to less then 1 meg sometimes i get as little as .20 meg
Im gettin 2-3 at the minute but i dont think that will last long... the connection hasnt been dropping much but today its been dropping alot
Thanks in advance

ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 01:40:45
Downstream:
4.531 Mbps
Upstream:
160 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
15.3 dB / 7.0 dB
Line attenuation (Down/Up):
30.1 dB / 31.5 dB
Output power (Down/Up):
19.9 dBm / 11.9 dBm
FEC Events (Down/Up):
17694 / 51
CRC Events (Down/Up):
28 / 1
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
374 / 2
Error Seconds (Local/Remote):
156 / 106
1. Best Effort Test: -provides background information.
Download Speed
2.74 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.74 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.64 Mbps(DOWN-STREAM), 0.16 Mbps(UP-STREAM)
IP Profile for your line is - 3 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
We have identified that you have additional services enabled on you broadband line, please click continue to run advanced service tests.
think this is the right thing you asked for
thanks

Suddenly reduced BB download speed - again!

Many months ago, I suffered a drastic reduction in BB speed. Please can you help? According to BT website, I should get BB download speed of 12.0 to 14.5 Mb/s but since September this has been around 9 Mb/s. On 19 December 2012, the speed suddenly dropped to 6655/828 and here is my current data from the Hub 2.0:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:09:27
Downstream
6,655 Kbps
Upstream
828 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
20.6 dB / 6.6 dB
Line attenuation (Down/Up)
22.5 dB / 10.6 dB
Output power (Down/Up)
19.3 dBm / 12.4 dBm
Loss of Framing (Local)
586
Loss of Signal (Local)
59
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 227081
Error Seconds (Local)
106
As you can see, the noise ratio which is usually in the 14-15 dB area has jumped to over 20 dB!
Please don't tell me that this is due to the Hub being reset too often. Only time I switched off the Hub was to move it to the BT box in the hallway. It resets itself frequently enough with no help from me. Today it has reset itself three times in 8 minutes during the past hour!!
I have moved my Hub from upstairs at the end of a 15-metre extension to the BT box in our hallway where it enters the house. No improvement whatever. I have an I-Plate fitted.
I connected my laptop to the Hub by ethernet and got the results:
Max possible speed 7.15Mb/s; actual speed 5.87 Mb/s download. Sorry I can't show the image but the desktop I am using is connected by wireless and the BT Speedtester doesn't want me to connect wirelessly - why not?
Can someone please reset the noise margin to something like the 6.0 dB that is the BT standard as that will undoubtedly speed up my connection? And should I just dump the Hub 2.0 and buy a router which delivers? And when will this lonely bit of Birmingham be getting Infinity? Every other exchange around me has Infinity buty good old Acocks Green still operates steam-powered Broadband!!
Help, please!
Solved!
Go to Solution.

To cut a long story short, I have had my BT Hub 2.0 replaced with a BT Hub 3 and a BT engineer has replaced my BT Box. All is now working satisfactorily and I am getting around 12 Mbps download/.70 Mbps upload. My line profile is 15.01/0.83 and here are the current Hub stats:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
1 day, 16:56:14
Downstream:
17,017 Kbps
Upstream:
828 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.8 dB / 11.6 dB
Line attenuation (Down/Up):
21.5 dB / 10.8 dB
Output power (Down/Up):
21.0 dBm / 12.2 dBm
FEC Events (Down/Up):
207056 / 19022
CRC Events (Down/Up):
1123 / 13
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
66110 / 9
Error Seconds (Local/Remote):
0 / 12
Thanks for your help! all sorted!
Adrian

Could airport issues have anything to do with download speed?

I have been experiecing at best 161KB/s download speed, not quite sure where to look for the problem, any ideas?
I have checked with two different sites that have speed tests, the results were not consistant. End result of one was a 1.31MB/s potential. I have been trying to download different movies, the download display estimates anywhere from 8-9.5 hours to download one movie. Help!

To rule out (or in) that the AirPort maybe the culprit, temporarily connect your computer directly to your Internet modem. Do you see significant improvements in the speed tests that you have run previously? If so, we can troubleshoot the AirPort to see where the problem may be.

Strange download speed / latency problem

Hi all,
I've lately been having problems with only my download speed and latency when gaming online. Sometimes I'm getting my normal full 10MB connection and other times it randomally drops down to between 0.1 and 4MB, it doesn't matter if it is peak hours or not it is very random. When I am getting my full speed all websites/gaming online work perfectly but when the speed drops even to 4MB or so everything requires constant refreshing and my gaming online becomes impossible.
I've noticed that sometimes when the phone rings the broadband will disconnect, and my upload speed appears to be unaffected.
I have tried a quiet line test and it was clear so I'm not sure what is going on.
I have tried different routers/cables/filters and have also tried restarting the router.
I read about packet loss and thought it was maybe an issue to do with that, and so when doing a pathping to BT.net i've noticed that when the speed is high and everything appears to be working I get no packet loss, but when it is slow and things don't want to load I get some (as shown below). I have no idea if this is related but I will link as much information as i can to see if it is any help.
Trace complete.
Tracing route to bt.net [193.113.211.125]
over a maximum of 30 hops:
0 User1-PC.home [192.168.1.64]
1 api.home [192.168.1.254]
2 217.32.141.132
3 217.32.141.174
4 213.120.161.74
5 217.41.222.50
6 217.41.222.182
7 acc2-10GigE-0-0-0-4.bm.21cn-ipp.bt.net [109.159.248.194]
8 109.159.248.140
9 core1-pos6-1.manchester.ukcore.bt.net [62.172.103.73]
10 core1-pos9-0.glasgow.ukcore.bt.net [194.74.16.174]
11 vhsaccess1-gig1-0.glasgow.fixed.bt.net [217.32.170.146]
12 ftip002676159.vhsaccess1.glasgow.fixed-nte.bt.net [213.121.156.38]
13     *        *        *
Computing statistics for 300 seconds...
            Source to Here   This Node/Link
Hop RTT    Lost/Sent = Pct Lost/Sent = Pct Address
0                                           User1-PC.home [192.168.1.64]
                              0/ 100 = 0%   |
1    2ms     0/ 100 = 0%     0/ 100 = 0% api.home [192.168.1.254]
                                2/ 100 = 2%   |
2   12ms     4/ 100 = 4%     2/ 100 = 2% 217.32.141.132
                                0/ 100 = 0%   |
3   13ms     2/ 100 = 2%     0/ 100 = 0% 217.32.141.174
                                0/ 100 = 0%   |
4   16ms     4/ 100 = 4%     2/ 100 = 2% 213.120.161.74
                                0/ 100 = 0%   |
5 ---     100/ 100 =100%    98/ 100 = 98% 217.41.222.50
                                0/ 100 = 0%   |
6   15ms     7/ 100 = 7%     5/ 100 = 5% 217.41.222.182
                                0/ 100 = 0%   |
7   15ms     6/ 100 = 6%     4/ 100 = 4% acc2-10GigE-0-0-0-4.bm.21cn-ipp.bt
.net [109.159.248.194]
                                0/ 100 = 0%   |
8   22ms    22/ 100 = 22%    20/ 100 = 20% 109.159.248.140
                                0/ 100 = 0%   |
9   23ms    32/ 100 = 32%    30/ 100 = 30% core1-pos6-1.manchester.ukcore.bt.
net [62.172.103.73]
                                0/ 100 = 0%   |
10   37ms     4/ 100 = 4%     2/ 100 = 2% core1-pos9-0.glasgow.ukcore.bt.net
[194.74.16.174]
                                0/ 100 = 0%   |
11   34ms    30/ 100 = 30%    28/ 100 = 28% vhsaccess1-gig1-0.glasgow.fixed.bt
.net [217.32.170.146]
                                0/ 100 = 0%   |
12   35ms     2/ 100 = 2%     0/ 100 = 0% ftip002676159.vhsaccess1.glasgow.f
ixed-nte.bt.net [213.121.156.38]
Link Information
Uptime:
0 days, 17:50:48
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
920 / 12,917
Data Transferred (Sent/Received) [MB/MB]:
343.16 / 603.15
Output Power (Up/Down) [dBm]:
12.0 / 22.5
Line Attenuation (Up/Down) [dB]:
20.0 / 38.5
SN Margin (Up/Down) [dB]:
5.0 / 4.0
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
35,052 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 854,020
HEC Errors (Up/Down):
0 / 492,945
Line Profile:
Fast

check you exchange for any problems http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
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Where's the problem: Safari/Download Speed/ISP?

My connection speed has been shaped to 64kbps and something funny is now happening to my internet other than being slow. The thing is, I can handle the slow speed; what I can't handle is the download speed dropping to zero and staying there.
I have Menu Meters showing download speed in the Toolbar so that I can monitor what's happening. What I want to know is: why does connecting to a website be progressing well at 64 kbps, then drop to 0 after a minute or two? The internet connection itself is not lost. If I stop the download with the "X" in the address bar and the restart, the speed goes up to 64kbps again. I usually have several tabs open when I am in Safari so that I can jump between them when the speed is slow. But that doesn't work when the speed is zero.
I'm pretty confident that when I am unshaped at the start of the new billing cycle, and the speed goes back up to 3 Mbps, that things will return to normal.
Q1: Is this loss of connection caused by the slow speed? i.e. is the website saying to Safari: "Hey, the connection is too slow, I'm dropping you". A bit like an aircraft flying at too low a speed. It can't keep flying, it stalls.
Q2: Is this likely to be caused by time-out? i.e. the website saying "Hey, this is taking too long. Get lost!"
Q3: Is it a problem in Safari? I'll answer that one – not likely, because Google Chrome does the same thing.
As I said, slow I can handle. What I can't handle is nothing at all. Any suggestions as to the cause of this will be most appreciated. I am running Safari 5.1.4 under OSX 10.6.8 on an Intel iMac.
P.S. I just opened Activity Monitor and saw the Google Downloads is operational. Maybe that's hogging all the download speed. That leads to two more questions.
Q4. Is it possible to stop all internet traffic except via Safari?
Q5. How do I stop Google Downloads from downloading?

same problems on my systems still as well. none of the "fixes" work for me at all.
i've had to switch from safari(3.0.3) to firefox because of this.
i really would love to get back to using safari, since it's my browser of choice as well.
its going on over a month of this nonsense now.

Very slow download speed! help

My download speed has been very slow tonight for some reason. I should be getting near 20mb mark but only get just over a meg dunno why.
DEFORE
http://speedtest.net/result/1912333461.png
NOW
http://www.speedtest.net/result/1930302659.png
Here is my router settings
Line state:
Connected
Connection time:
0 days, 00:23:07
Downstream:
22.04 Mbps
Upstream:
1.247 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
4.0 dB / 7.4 dB
Line attenuation (Down/Up):
7.4 dB / 5.7 dB
Output power (Down/Up):
19.8 dBm / 12.4 dBm
FEC Events (Down/Up):
5 / 0
CRC Events (Down/Up):
0 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
0 / 0

Hi just been on my excharge on one of the link and its got a ?- broadband what does that mean?
- 0845 Dial
- "Connect" Dial
- Broadband
- Internet Connectivity
- Email
- Web Space & FTP
- USENET
- Services
- Portal
- Other
- CGI Services
- Broadband Phone
- Home Phone
- Network Capacity (ADSL/20CN)
- Network Capacity (ADSL2+/21CN)
RSS Feed
Email Updates

Download speed at 125k or below for the last 2 wee...

We've been having a fair amount of grief over the last couple of weeks. We usually have a download speed of 2mb with some periods where it drops down to near-dial-up speeds. If these don't clear automatically I will force a disconnect, reboot and reconnect and hope that over a few days the exchange picks up the better connection speed.
However, about 2 weeks ago the broadband completely lost connection for about 22 hours. My wife works from home so we needed it up, even at dial-up speeds so that she could use email. I contacted the call centre in India (who weren't much use) who said they couldn't find anything wrong with the line and suggested I call the UK tecchies. Funnily enough, I had just called them up when I noticed that the broadband was back on. An amazing coincidence...
Anyway, I then did the usual - wait a day or so to see if it improves, re-set the connection so that my ADSL settings show a Downstream connection of 2000+ kbps and then wait some more for the exchange to catch up and bump my profile up to its maximum. That bump-up hasn't happened and today the connection is dropping out again, pushing my downstream connection down to 600 kbps. But for all this time we've been stuck at between 100-125k actual download speed.
I've got files I need to download, my wife has work to do from her laptop and I have 2 kids with homework projects to research. 100k is painfully slow, especially when more and more websites have flashy ads that probably load instantly on high-speed connections but take up to ten seconds for us. Why are downstream connections at exchanges allowed to fall to 100-125k, particularly when it will take DAYS to bump up (if you're lucky)? Having a minimum speed of 500k would at least allow you to work with the internet.
And why won't my connection automatically increase at the moment? If it's to do with flaky line connection, why has it deteriorated? I had an engineer out about a year ago to find out why my connection was poor at that time and it turns out there was a bit of internal wiring that was causing the blockage - the connection to my house was a reasonably strong 2mb. I haven't touched my internal wiring since we sorted it out, but every now and then the BT Broadband connection just nosedives.
Current connection status (was 2400k, dropped to 1300k, dropped to 608k just as I was accessing the forums):
Line state Connected
Connection time 0 days, 00:28:48
Downstream 608 Kbps
Upstream 448 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 25.9 dB / 21.0 dB
Line attenuation (Down/Up) 56.2 dB / 31.5 dB
Output power (Down/Up) 1.1 dBm / 1.5 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 6 / 4
CRC Errors (Down/Up) 84 / 34
HEC Errors (Down/Up) 71 / 43
Error Seconds (Local/Remote) 6 / 4
But my actual download/upload speeds are 125 kbps & 345 kbps (using Broadband Speed Checker rather than the BT version cos its a lot quicker when download speeds are this poor).
I live in a village a few km from the Stubton exchange in Lincs so don't expect a brilliant connection, but this is getting pretty frustrating. If any of the mods can have a look at what may be happening on the exchange (and possibly fix it) I'd be very appreciative!
Cheers
Nick

Yes, to be honest I was a little surprised myself. But it absolutely didn't connect when plugged into the test socket (I even tried to force a connection from the Home Hub manager but it wasn't having it). It is definitely the master socket. The only extension is a small piece of (engineer installed) phone cable to link the hub and the master socket (because the socket and mains power are unhelpfully on opposite walls of the hallway).
I ran the Java download for Google anyway and it only took about an hour. The speedtester results are as follows:
Download speed achieved during the test was - 109 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2560 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
I don't as a rule disconnect / reboot the hub; today it has been dropping off on its own, while several days ago I tried a few reboots just to try and get a connection.
Additional info - my exchange is actually called Claypole Fenton (or vice versa). Whatever, my profile has probably been welded to 135k for days and days.
Cheers
Nick

Very slow download speed with intermittent halts

Need some help.
I run Apple os/x latest version and have since yesterday begun to experience constant very slow download speeds.
I have rebooted the router and I have reset it. I have tested with wireless and wired into router. No real change.
The results are below and are pretty consistent no matter when or with what computer I test it with.
This is very frustrating and I would like to know if anyone has experienced this and if there is anything I can do before calling for service.
Thank you in advance.
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [131768]
running 10s outbound test (client to server) . . . . . 5.44Mb/s
running 10s inbound test (server to client) . . . . . . 1.94Mb/s
------ Client System Details ------
OS data&colon; Name = Mac OS X, Architecture = x86_64, Version = 10.8.2
Java data&colon; Vendor = Apple Inc., Version = 1.6.0_37
------ Web100 Detailed Analysis ------
Client Receive Window detected at 359104 bytes.
10 Mbps Ethernet link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.
Web100 reports the Round trip time = 22.89 msec; the Packet size = 1448 Bytes; and
There were 159 packets retransmitted, 288 duplicate acks received, and 394 SACK blocks received
The connection stalled 9 times due to packet loss
The connection was idle 2.01 seconds (16.75%) of the time
This connection is sender limited 35.49% of the time.
This connection is network limited 64.51% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch
Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: ON
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [71.100.xxx.xxx] but Client says [192.168.1.9]

Both wired or wireless.
auto - negotiate
Thank you.

Getting most coverage/download speed out of Three Airport Extremes & One Express

Aloha Apple Genius's please....HELP:-)
I have been having the following coverage/download speed issues with my new network installed in a couple of our buildings.
     A) Mac gets 0.5 to 1.5Mbps download and 4.0-5.0Mbps upload and it connects to stongest signal given off by 9WBB Building #2...But Slower Speed
Sitting on the Porch or in Building #2
Network Normal:
Strong Signal
Slower speed
     B) If I TURN OFF 9WBB Mac gets 15-22Mbps dowload and 20Mbps upload connects to weaker signal given off by 9WB Building #1....But Faster           Speeds.
Sitting on Porch or in Building #2
Network limited:
Weaker signal
Faster Speed
QUESTIONS:
How can I maximize the download speed or manually switch which Airport Exteme my Mac connects to with out having to power down 9WBB Building #2 all the time?
     2. Or can I tell mac to always pick SPEED over SIGNAL STRENGTH??
     3. How can I better monitor my network and speeds?
     4. Can I block users from using network individually?
I have a network set up with the following schematic:
Building and Physical Layout of Network below:

Anyways, I guess what I'm asking is if there are any settings I can use to simply allow my internet to be as fast and as consistent as possible, albeit a rather hopeful and juvenile request.
The Internet speed vs. the wireless network speed are two distinctly different things, with the wireless network speed, in almost all cases, being much faster. Of course, since most of us see "speed" as the overall time it takes to, let's say, open a web page or download a file from the Internet, it's easy for us to "combine" the two.
Unless you work with your ISP, there's not much you can do about your Internet speed, but there might be something you can do about your wireless speed.
Since you mentioned that you have detected about a dozen wireless signals, it is very possible that you may have some form of Wi-Fi interference in the immediate area that is preventing you from getting a good clean signal.
I suggest you perform a simple site survey, using utilities like the following to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible:
For Macs:
o KisMAC
o MacStumbler
o iStumbler, or
o IPNetMonitorX
For PCs:
o NetStumbler
o WiFi Hopper
o WiFi Owl
o WiFi Manager

Loss in Potential Download Speed

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