Loss of 3g, Wifi, signal off & on, phone keeps freezing, ringer works off & on

Over the past 3 weeks I have been experiencing a lot of problems with my phone. My 3G (when its on) goes in and out, the little circle comes up, I lose signal repeatedly, drop calls, error sending and receiving text, Wifi goes in and out even though we have full signal and my husband is sitting next to me on his wifi and our computer is connected fine. It is constantly freezing up, taking almost 2 minutes at the most to unfreeze. The ringer will ring for one call but not for the next and its the same with text messages. I have done both a hard and soft reset and the problem keeps on....what is going on with my phone? I purchased in Oct 2012 so I haven't even had it a year.

    Thanks for all your hard work and determination in trying to resolve this behavior, Thigpenbs. I know this must be a difficult thing to deal with. At this time, I believe we need to review other options with you directly. Please search my handle (DionM_VZW) and request to "Follow". Once I get that, I'll send you a message asking for your account and contact info to reach out to you.
DionM_VZW
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