Loss of audio sync when importing Samsung Galaxy 2 (GT-I1900) video to Premier Elements 10

I am loosing audio sync when I import video from a Samsung Galaxy 2 GT-I1900 phone even when using settings chosen by Premier Elements 10. 
The file plays OK in Windows 7 media player.
I have tried using both direct import from the phone and transferring the file separately without solving the problem.
The Premier Elements is version 10.0(20110902.Mol11.B123.280463)
Unlinking the audio and video makes no difference.
VideoReDo reports the file as :
File:                                     Name : C:\dcim from samsung\DCIM\Camera\20121121_114639.mp4
                                           Size : 0.886 GB
                                       Duration : 00:09:45.22
                                       Mux type : MP4
Video:                                Encoding : H.264
                                  VideoStreamID : x201
                                     Frame rate : 29.91 fps
                                  Encoding size : 1280 x 720
                                   Aspect ratio : 16:9
                                Header bit rate : 20.000 Mbps
                                     VBV buffer : 380 KBytes
                                        Profile : Baseline/4.0
                                    Progressive :  Progressive
                                         Chroma : 4:2:0
                                   Entropy mode : CABAC
                                       Bit rate : 11.626 Mbps
Audio Stream: 1 (Primary)                Codec : AAC
                                         Format : ADTS
                                       Channels : 2.0
                                       Language : eng
                                            PID : x202
                                  PES Stream Id : xC0
                                  Sampling rate : 48000
Letting VideoReDo simply rewrite the file resulted in loss of all but the first few seconds of audio. 
Elements seems to have imported the file as NTSC-AVCHD-AVCHD LITE 720p 30fps
The computer is running Windows 7 Professional  64 bit version  Service Pack 1 kernel 6.1.7601.17944 (reported by SIW)
The computer motherboard is a Gigabyte Z68x-UD3H-B3 with an Intel Core i5-2500 CPU at 3.30GHz. Memory is 4GB.
I note that others have had similar problems with non video recorder recordings.
Can you suggest any file conversion of the original that will work – I have tried several with no improvement in the final result.
And can anyone shed light on what is the basic cause of these problems?

According to the Adobe installation information the trial version of Premiere Elements 11 is fully functional and the watermark is only present until a licence code is purchased.
I have edited AVI footage from a camcorder using the program with no problems (and no loss of audio sync) and the watermark is also present with this.
The odd placement of audio and video was caused by my not dragging the clip carefully enough.
What is odd is that the clip plays completely normally using WIndows Media Player and VLC Media player so I would expect Premiere Elements to be able to handle it without problems.
I think that there is some sort of bug in Premiere Elements' handling of mpe4 files (both in versions 10 and 11) rather than there being anything wrong with my computer.
Is there some way of communicating this directly to the Adobe programers ?
I enclose screenshots of the project settings:

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