Loss of sound during calls following updating iphone 4 with IOS5

I've recently updated my Iphone 4 with the IOS5 update. Since then I've had terrible problems with loss of sound on phonecalls. I can hear others but they cant hear me - loss of sound is patchy during a call. I've cleaned mic with a soft brush and rebooted but problem still exists. Any ideas before I restore factory settings/ and or take back to the shop?

I have a Iphone 4 and when i try to make calls, i cannot hear anything unless i put it on speaker, and sometimes if i try to turn the call volume up during a call without the speaker it almost sounds like the speaker is blown out. I just bought this phone online 2 days ago so i don't understand how that could happen.
Is anyone having this problem? I'm am totally lost with what to do other than return the phone in and see if i can get another one?
Please help!!!!!

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Dear all,
I have been having this issue for quite a while now and nothing seems to be working:
95% of the times when I try to answer or place a call, it will connect, but I would not hear anything and I also will not be heard. The phone app itself is also very sluggish (it freezes for 5-7 seconds). It is the same if I try placing a call using headphones with a built-in microphone. Turning the speaker on won't help either.
When the call does go through with sound, the quality is not great, but still acceptable. Once it does, I am able to talk even for hours, and then it is back to square one.
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The phone has never been jailbroken, never had water damage, has never gotten any major falls or other damage. There are no Apple Stores where I live, unfortunately.
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Thanks in advance!
Cheers to all,
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Hi, chasingwind.
Thank you for visiting Apple Support Communities.
I understand that you are unable to hear via the receiver during a call. I see you have tried some troubleshooting steps with the issue persisting. There are just a couple more steps that I would recommend going through in the article below.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
http://support.apple.com/en-us/HT203800
If the issue persists, see the section labeled Get more help.
-Jason H.

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I'm not sure whether this is a hardware glitch or software one.I hope someone can help me with this.
The microphone seem to be picking up signals fine when recording video, however not other times.
And If a earpiece is plugged in the it can pick up sound normally.
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and replacing dock connector
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Unfortunately the previous IOS wont be restored just your data. We´ll have to wait for the new IOS 6.1.1 which is currently being tested. Here I really verified the problem has been caused after the upgrade and It´s really a software issue because if when I answer the call I scream the first HELLOOO then the mic sensibility will be changed for the rest of the talk, so the mic or hardware is ok.
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http://support.apple.com/en-us/HT203792
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http://support.apple.com/en-us/HT203800
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Clear the receiver
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Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
Restart your iPhone and test again.
If there's still no sound or poor sound quality, update to the latest version of iOS.
I hope this information helps ....
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Loss of sound during calls following updating iphone 4 with IOS5

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