Loss of Sound HP Pavillion Entertainment Laptop DV6820ea

Hi,
Operating System:  Windows Vista
Sound Driver :         Conextant High Definition Smart Audio 221 (SPDIF INTERFACE)
Other Programmes: I Tunes
Problem :     Sudden loss of sound, I have tried the obvious such as is the touch sensitive mute switched off and the volumes switched on . I did briefly have my i-touch connected via USB but don't remember doing anything other than connecting and disconnecting the USB cable. Then there was no sound. I have also tried via control panel testing the devices and the speaker test works correctly but other than this I am unable to get any sound from the laptop. I did find, although I can't remember where, next to a I-tunes file name yellow triangles but was unabe to delete. This will probably be a very obvious and simple solution! but I would greatly appreciate any help!    many thanks

This often occurs when you plug in an HDMI device, on my machine. Try manually setting the playback device:
Right-click the speaker icon in the taskbar.
Select Playback Devices.
Right-click the audio device you want (i.e. Speakers)
Select Set as default device.
If this does not work, try logging in with an account that has administrative access. I discovered the wireless network can not be enabled by a non-administrative account, when it is disabled while logged in as an administrator. You have to go back to the admin account, enable wireless, and then log back to the other account.
Avoid updating your driver, unless the device no longer functions.

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No sound HP Pavillion Entertainment PC Laptop Vista 64 bit

I can't unmute it! My laptop has a mute button and volume control on the top edge of the key board just under the monitor. I have updated the audio driver. Twice! But I can't unmute the sound. I can access the settings. When the dialog box first comes up it shows three functions muted. I can play with the settings and mouse click on the mute buttons in the dialog box and slide the volume control bars up. But it has no actual effect. When I look at other settings tabs the sliders and buttons return to muted settings.

This often occurs when you plug in an HDMI device, on my machine. Try manually setting the playback device:
Right-click the speaker icon in the taskbar.
Select Playback Devices.
Right-click the audio device you want (i.e. Speakers)
Select Set as default device.
If this does not work, try logging in with an account that has administrative access. I discovered the wireless network can not be enabled by a non-administrative account, when it is disabled while logged in as an administrator. You have to go back to the admin account, enable wireless, and then log back to the other account.
Avoid updating your driver, unless the device no longer functions.

Where is enhance usb on Hp pavillion entertainment laptop

I have been trying to locate the enhanced usb port on my HP pavillion lap top. To charge my GPS faster, but I cant figure out which USB it is, does someone know the answer? Is there a way to tell by looking?

Try installing the driver from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45825.exe
If the issue persists, refer the following document for more troubleshooting steps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en
I am an HP employee.
Regards,
Vidya
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Dv6928us HP Pavillion Entertainment Laptop - Windows 7 Compatibility?

With Windows 7 reaching RTM, I wanted to know whether anyone had seen driver issues that may prevent a fresh install of Windows 7 Pro (32bit) from functioning correctly.
Is anyone here aware of any hardware conflicts, or hardware that would not work correctly?
I plan on backing up everything before I make the attempt of course, but wanted to get a heads up as to issues.
For instance, does Windows 7 include drivers for the WebCam that is part of the system?
The aim of starting fresh is so that I can install only the software I require, without the additional support options provided by HP.
I already have the latest BIOS updates.

That only issues I have heard of are the webcam possibly not working and the QuickLaunch buttons above the keyboard.
Message Edited by Adamtech on 08-21-2009 10:36 PM
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I have an HP Pavillion Entertainment ,dv6000, laptop with 2 mg of RAM. How can I expand my RAM?

I have a HP Pavillion Entertainment laptop, model dv6000, with a 17" screen and 2 MG of RAM. Does my laptop have room to insert additional chips to increase my RAM?

Hi Rstyduhar,
Please provide us the complete model of your system, so that we can assist you in a better way.
How to locate model number:
Notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108
Regards,
=======================
I am an HP employee.
If my suggestion was helpful, you can thank me by clicking on the "Kudos" button!
If my answer solved your problem, please feel free let the community know by clicking the "Accept as Solution" button!!

Intermittent Sound Issues - HP Pavillion dv6700 Entertainment Laptop

Hi,
I have a HP Pavillion dv6700 Entertainment Laptop running Windows Vista 32bit Home Premium and have been running into some strange sound issues first.
First, on occassion when I start my laptop I will get a "No Audio Output Device Installed" Message, and no sound controllers show up in the device manager. Strangely, sometimes if I restart the laptop or put it into hibernation and bring it back, the output device will again work.
Also, when it is working I am experiencing other strange issues. Often, sound will work only through headphones, and not through the built in Altec Lansing speakers. Other times, even with the headphones plugged in, I only get sound through the speakers. And sometimes, no sound through either, even though the computer at this point is showing a working audio device.
Lastly, when the sound does work through the speakers, it is normally crackling and distorted - it doesn't sound right at all.
The sound device installed on the computer is Contextant Smart Audio 221 (At least when it chooses to be working...)
I hope there is a solution to this problem, thank you very much for any support!
Message Edited by Holte2005 on 05-12-2009 02:52 PM

I also have a HP Pavillion laptop, with Windows Vista.. I am having sound issues, but not the same ones.. mine often displays the volume bar on the screen, clicking like I'm turning it up or down.. I can't get it to stop or go away.. I usually have to reboot and most of the time it stops, until the next time I open the laptop. Also, when it's not doing this, I can't control my volume from the touch pad volume control at the top of my keyboard. I thought maybe it was just damaged because it seems to have some scratches in that area where the top connects when closed, but I didn't think it made sense that rebooting will stop this, even temporarily. I have uninstalled and reinstalled the drivers, however, one driver didn't come back.. it actually seemed to be better at first, but now I have to reboot it almost everytime I open it. I thought if I didn't leave it in hibernation, just turn it off, while not using it, that would help, it didn't. I have also tried updating the drivers and they are updated.. If anyone knows what else I can do, please help, it's terribly annoying, plus I have a lot of music on it, I'd like to listen to it sometime.

No audio / No sound following Vista SP2 install on HP DV4 (HP Pavillion Entertainment PC)

Solution: I struggled with this problem (no audio) for 4 days. After installing Vista SP2, all sound stopped coming from my HP DV4 laptop. (HP Pavillion Entertainment PC). I checked all settings, unloaded and reloaded SP2, reloaded all sound drivers (IDT) and tried the Microsoft "Fix It"... 50131. Nothing worked. Very frustrating. I happen to notice that the driver being loaded by the MS program was IDT High Definition Audio CODEC Driver 6.10.6209.0. I started to suspect this most recent driver was either loaded with SP2 or was incompatible with it. I noticed the HP Support web-site had a list of drivers specific to my machine. The sound driver was listed as IDT High Definition Audio CODEC Driver 6.10.6087.0, which appears to be an older version. I downloaded this driver, applied it, restarted the machine and voila!
You can find the codec here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-69143-1&lc=en&dlc=en&cc=us&...
GK -- Fremont, Ca

This often occurs when you plug in an HDMI device, on my machine. Try manually setting the playback device:
Right-click the speaker icon in the taskbar.
Select Playback Devices.
Right-click the audio device you want (i.e. Speakers)
Select Set as default device.
If this does not work, try logging in with an account that has administrative access. I discovered the wireless network can not be enabled by a non-administrative account, when it is disabled while logged in as an administrator. You have to go back to the admin account, enable wireless, and then log back to the other account.
Avoid updating your driver, unless the device no longer functions.

Hp Pavillion Entertainment PC Power

Hello, I have been holding onto my Hp Pavillion Entertainment PC for several years now. I had hoped I would figure out what to do with it. I bought 4 Hp laptops, the Entertainment was my own then I bought 3 Hp G60-127NR Notebooks for my oldest 3 children. We have had nothing but trouble out of all of them. First, Mine,
the power started going slowly, the battery just seemed to die quicker and quicker. I had only had it for maybe 5 months when this started. I contacted help through Hp, they told me to replace the battery, so I did. about 1 month later, my laptop was plugged in, turned on. I left it for about 20 minutes. I walked back into the room just as it powered off. I tried to turn it back on, nothing. I called HP, they said my warranty expired so they could not help me. This was my first computer, ever in my life. I have 6 children so I do not get to buy myself things often.
So I have been without a computer for the last several years until now, I bought a used HP from a pawn shop.
Anyway, one of my childrens teachers told me to contact HP becuase they are really good about taking care of their customers. I told her what happened with my experience and she said try again. So here I am.
I really did like my HP. I want to know if HP honors anyone that has purchased as many of their products as I have? My eldest son is having so much trouble with his, it overheats severely and he actually burnt his hand on his computer. My eldest daughter is frustrated because she is in college and her power does not last at all, she has lost many of her assignments because of this and it has affected her grades. She now refuses to even use it. I am considering buying her another laptop but I am just at a loss. I do not want to invest another dime into any at all. I have gotten no help from hP whatso ever. This is so discouraging. I cannot afford to buy myself another. Especially since I know have to find a way to purchase 6 more laptops of some sort for all of my children for their scholing.
Has anyone had any good experiences with HP? What should I do?

Hi 3n3rgy,
I have escalated your issue to the appropriate team.
I just sent you a private message.
You will receive a notification email of the private message. You should be able to click on the link to view the message.
If that does not work for any reason, sign into the forum and click on your handle. That should redirect you to the private messages.
Sparkles1
I work on behalf of HP
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Loss Of Sound Sync - FC7

Hi Gang
Working with FC7 in Snow Leopard 10.6.8 and an older Mac Pro.
Exported a 70 minute clip and noticed loss of Sound Sync, (about mid way thru in a QT File). The clip is a mixture of assorted clips.
Divided the 70 minute clip into 3 separate exported clips which produced proper 'Synced Sound' in each clip.
This problem used to occasionally happen in FC6 - Does anyone know a fix or work-around?
Thank You
Mike

"You've been in these forums long enough to know that FCP doesn't work well with non-FCP media"
Shane - I don't appreciate your constant negative replies - do me a big favor, and avoid responding to any more of my posts.
Yes, I've been here long enough to know you've always had a condescending attitude ....
Your approach is NOT helpful. Its rude and disrespectful ....

Loss of sound on HP Pavilion dV6000 - Vista

I've suddenly lost sound on my dV600 laptop. Volume control shows 100% and small green bar moves when sound should be heard. This is affecting all sound: internet, cd's, stored music, etc. Sound is fine when I plug in a headphone or external speaker. Mixer shows "internal speaker/headphones" as the application - icon shows a headphone. Other than a Window's update, I've changed nothing. Can anyone help ? Thanks.

You may have a driver issue, try uninstall the audio driver from add/remove programs in control panel.
Download and install vista audio driver from your support page.
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

Loss of sound and video playback on ENVY X2

Every so often, more often than I would like, my HP Envy X2 loses sound and video playback capabilities; any ideas anybody? The concept of this machine is great and have had it for the past 9 months but this loss of sound and vision is so unpredictable and frustating...

Hi Brumage,
I saw your post regarding the sound and video issues and I will be happy to help. Do you get any error messages when this happens? Have noticed if it is a particular site like YouTube or program that you are using when the issue occurs or does it occur on all programs? When you restarted the Envy X2 does the issue go away?
I would start by suggesting that you make sure all updates have been installed through HP Support Assistant and Windows Update.
What operating system are you running? What is your product number?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Loss of sound (Hard-reset and restore does not work)

Hi,
I loss all sounds on my iPad 2 (currently on iOS 7.04). This is the 2nd time I have had this issue (had it with an earlier iPad) and had to replace the previous one (out of warranty period). Very frustrating as it is about the same time period after purchase. Last time, it seemed like a repeated fault with the iPad and I cannot believe I have the same issue again on a different product. It is an expensive way of having to re-buy every couple of years for no other reason.
It did not happen immediately after an update i.e. it does not appear to be "update" or iOS version-related.
Anyone got any advice please? The facts are as follows (and what I have tried).
When it happened?
I was in iMovie editing a movie when all sound went from the speaker. It continued to work with earphones plugged in, but this is now intermittent. I have no sound on the speaker at all except for when I click sounds on the menu and change the level of ringer alert (which works on the speakers). This seems to tell me that it is a software problem. I have no sound on any applications or internet video or music from iTunes. I cannot survive on the earphones as they only work for a period of time and then they fail (until I take the jack out again when it works again for a period of time before the headphones fail again).
What have I tried?
a) Numerous hard resets
b) changing the side switch's position
c) changing in general settings the side switch settings from lock rotation to mute and back again (repeatedly and in reverse to see if it makes any difference)
d) resetting all settings - this made no difference
e) erase all content and settings - interestingly at the stage when it asked me if I wanted to restore from an iCloud account, it was making sounds (the keyboard clicks - which don't make a sound irrespective of the click setting currently) i.e. appeared to have resolved the issue and as soon as I restored my iCloud back-up, the sound went again.
I would be grateful for any suggestions. This post also includes a recommendation to Apple on improving its product (relating to iCloud backups) as the ultimate solution should not be paying for a replacement for a software issue (to avoid losing all my data permanently).
My musings are that:
a) it is definitively a software issue (on account that the speakers work in certain situations only)
b) it appears to be that the software is corrupted in my iCloud back up
c) it is an issue that happens regularly and is an avoidable issue/cost to Apple's customers that needs to receive higher priority in being addressed as it is built in redundancy for a significant proportion of customers. At the very least, iCloud backups should be capable of being restored in part - is there any way this could be done so we don't lose all of our notes, media etc if the final advice is to "start again". How can it be right to lose all content because of an Apple system software issue? I am pre-guessing this will be the final advice (if I don't want to pay for a replacement iPad)?
Please help me and all those others with the same avoidable software problem.
Thank you,
Peter

This is an iPad user to user forum, so you are not addressing Apple.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
 Cheers, Tom

Can I attach multiple external monitors to my Pavillion dv7 laptop?

I have one monitor connected through the HDMI interface and I would like to have another one attached as well. Can I use the VGA port (or the other flat one -- I do not kjnow what it is called) and have the monitors work in concert?
Thanks!
-- Jerry
(Windows Vista, Pavillion dv7 laptop)
This question was solved.
View Solution.

Hi, Jerry:
Theoretically you should be able to connect as many monitors as you have video out ports.
Since I don't have your model, I can only speculate.
I know that this is true of desktop PC's (where the onboard video is not disabled by an add on card).
I believe the other HDMI-looking port is a display port.
Paul

Loss of sounds

Apparently like many Mt. Lion users I am experiencing loss of sounds, like mail arrival and send swoosh and trash emptying, when my computer awakes from sleep. Apple suggested the following fix - library/caches folder - delete folder, then hd/system/library/caches - delete folder contents only, which worked when i did it but problem returned after next reboot/sleep.
Anyone found a solution for this issue?
Thank u

Open /Applications/Utilities/Audio MIDI Setup
Select the Output device
In the bottom right set the Format at 44.1Hz 16bit and adjust the volume sliders then close.
In iTunes you can raise the Gain using the Equalizer (sadly the button has now gone from the bottom bar and is a /View item with no Keystroke)

Loss of sound during calls following updating iphone 4 with IOS5

I've recently updated my Iphone 4 with the IOS5 update. Since then I've had terrible problems with loss of sound on phonecalls. I can hear others but they cant hear me - loss of sound is patchy during a call. I've cleaned mic with a soft brush and rebooted but problem still exists. Any ideas before I restore factory settings/ and or take back to the shop?

I have a Iphone 4 and when i try to make calls, i cannot hear anything unless i put it on speaker, and sometimes if i try to turn the call volume up during a call without the speaker it almost sounds like the speaker is blown out. I just bought this phone online 2 days ago so i don't understand how that could happen.
Is anyone having this problem? I'm am totally lost with what to do other than return the phone in and see if i can get another one?
Please help!!!!!

Loss of Sound HP Pavillion Entertainment Laptop DV6820ea

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