Loss of sound on my system (pavilion dv6)

I ve lost sound on my system and cant seem to play any of my audio files on windows media player

Hi
Please find the links given below might help you to fix your issue.
Resolving No Sound or Audio Problems in Windows
Hasve you tried to install any other player like VLC player to check if your sound is working.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Similar Messages

Have lost sound on my HP Pavilion DV6-1104AX after I did Vista upgrades

I have a Pavilion DV6-1104AX, did a recent Vista Service pack upgrade adn now i don't have any sound? Have tried all the basic stuff to fix it but no success.
Ray

Have you tried performing a system restore and checked if that helped? There is a very simple guide available at below link which may be of help to you
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

I have no sound on my hp pavilion dv6.

The sound on my pavilion dv6 is gone. I was looking at the forum and saw a post about downliading IDT sound driver (I think thats right). I did the download and still have no sound. What do I do??

Hi,
Please use the following instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
also check this:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I have no sound on my notebook pavilion dv6

model :- Pavilion dv6 6c40ex
the beats audio speakres dont work after am installing windows 8 and i'm cant find the drivers !???

Hi,
Please try the following driver/app:
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Lost all sound on my HP Pavilion dv6 notebook

I have a HP Pavillion dv6 notebook with a Widows 7 operating system and have lost all sound. Any suggestions as this is a 6 month old notebook?

I had the same issue last night after an automatic BIOS update. I read about 7 pages of posts that seem to deal with the same issue and found a combination of actions that seem to have restored my audio functions completely. I posted the solution and it resolved the issue for at least one other user who commented back. It it works for you, please also post that it worked for you. I suspect there are alot of users out there that have or will be experiencing the same issue. It would be nice if HP would post the appropriate solution, it seems to have been going on for awhile.
1. Through 'Device Manager / Sound, video and game controller' I uninstalled my audio driver (IDT High Definition CODEC) and also deleted the driver software for the device.
2. Through 'Programs and Features' I uninstalled the IDT Audio Software (vers 1.0.6418.0) that was installed with the BIOS update.
--> This forced a reboot.
--> When my system rebooted it automatically searched and found the appropriate audio driver -- now I've got audio and Media Center works fine...
Hope this helps you.
System Information:
HP Pavillion dv7 Notebook PC - Intel(R) Core(TM) i7-2670QM CPU @2.20GHz - 8.00 GB RAM
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization: Hewlett-Packard
Product ID: 00359-OEM-8992687-00010
Original Install Date: 11/18/2011, 10:00:14 PM
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv7 Notebook PC
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2201 Mhz
BIOS Version: Hewlett-Packard F.1A, 6/22/2012
Total Physical Memory: 8,140 MB
Available Physical Memory: 5,420 MB
Virtual Memory: Max Size: 16,278 MB
Virtual Memory: Available: 13,297 MB
Page File Location(s): C:\pagefile.sys
Hotfix(s): 143 Hotfix(s) Installed.

Sound problems on my Pavilion dv6

Just yesterday my audio stopped working. Seemingly from nothing. I updated some drivers with DriverScanner, but it didn't make problems immediatly (and not after reboot). I tried downloading drivers from the HP website, tried with HP Recover Manager, tried deleting drivers and letting the system download them and tried to recover the system to a point, where I did not install drivers via DriverScanner. With all variations I had 2 possible outcomes: there was audio on the notebook speakers (but not on headphones or external speakers) OR with other driver variations I had to switch off the internal speakers, and I had sound on external (but not all apps had sound, for example: I had sound on the browser, but not on skype or games).
I just hope you can help me, cause it is unbearable to sit in a silent room for so long.
Btw, I have about 17 other drivers out of date (as DriverScanner tells me), but even updating them all did not solve the problem.

Hello l3w1s,
I understand that your sound is not working correctly.
Since it has not been to long since the problem started, you can run a system restore.
This will take the system back to when everything was working correctly without affecting your personal files.
Here is a link on how to do a restore.
Windows 7
Windows 8
Let me know how everything goes.

The sound on my HP Pavilion dv6 goes up and down randomly on its own

Whenever I watch a YouTube video or play my iTunes music my sound goes up and down randomly by itself. It is super annoying. I just bought this laptop a month ago. What is going on? Can I fix this or do I need to take it back?

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Has this made any difference to the issue?
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv6-6b53er no audio from the speakers

Hi, i have HP Pavilion dv6-6b53er notebook pc
Windows Home basic 64-Bit Service Pack 1
I have no sound in the speakers, but with headphones it is ...
the Problem is that when I launch any game sound in the headphones disappears At the Skype sound is there, but there can be customized playback device no headphones there is no sound at all, i.e. the speakers do not work, but recently I tried to install the factory default BIOS settings, published dynamics distinctive squeak ... tried to install a new driver, enable / disable playback device, used HP Recovery Manager, all to no avail = (
please help.
Vlad...

Hello Jt_Grin
I am sorry you still have the issue with your sound on your HP Pavilion dv6-6b53er Notebook pc. I am going to provide you with a few steps to try. What we are going to do is reload the original drivers that came with your computer to see if we can resolve this issue with your sound. I would like you to follow the steps outlined below.
Step 1. Open the HP Recovery Manager
Step 2. Drivers and Applications Reinstall
Step 3. Choose "IDT High-Definition (HD) Audio Driver" or "IDT High-Definition Audio Driver"
Step 4. Install
Step 5. Restart your computer
I hope this resolves the issue you are having with your sound. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Pavilion dv6-6135dx CD/BD R/W LS player thinks it is a CD/BDrom BC-5541H

Win7-64 system Pavilion dv6-6135dx CD/BD R/W LS player thinks it is a CD/BDrom BC-5541H This changed by itself. I find driver updates at HP for everything but the cd/dvd drive. I've unistall and reinstalled, but it keeps coming up with this other drive. So far, I have tried almost the suggestions I could find, without success.
1. Where can I get the proper driver?
2. How do I do a manual install to correct this?

Hi David,
I'm happy that you like the new default theme. The version in CVS is
just the beginning. We will polish it during the Juno release cycle. If
you have layout problems/glitches with the new default theme please open
a bugzilla with a snippet to reproduce it. Are you using IE9?
Thanks,
Ivan
On 11/7/2011 8:56 AM, micromms wrote:
> thanks for new beautiful theme with rap 1.5m3,but I think if beautiful yet incomplete is that as displayed as below?
> The defaul height of the tab title and the heigth of the buttons and the groups are too big?
>
> David

Pavilion dv6-6c35dx - Sound not working after a HP Support update

Pavilion dv6-6c35dx with windows 7
I recently did a factory reset, and with the reset had to do all the updates. One of those updates from the HP Support assist was IDT High Definition Audio CODEC version 6.10.6381.0 on driver stwrt64.sys. And with that update i no longer have sound. When i put the cursor over the sound icon on the toolbar it says no headphones or speakers are plugged in. I already tried disabling and re-enableing the AMD HDMI output audio device through the control panel menus, didnt work, also it says its not plugged in. When i go into the hp supprt assist, to troubleshoot, to audio and sound, the status on the IDT says Error(52).
How do i fix this?

Hello everyone,
Thanks for posting on the HP Forums!
It would appear that you two are experiencing different issues. I will definitely address both of you!
First, I feel it would be wise to perform a System Restore. You can return the computer to a point before the issue existed. Here's how to do it: Using Microsoft System Restore (Windows 7)
If that doesn't work, then look at the below suggestions:
*Before any real troubleshooting, please put your computer in a clean boot state. This should prevent third-party programs from interfering. This document provides information on how to do it: How to perform a clean boot in Windows*
*Next, unlock a new Administrator account, so we can troubleshoot on a clean account. Open Command Prompt as Administrator, and hit Enter after typing the following: net user administrator /active:yes
You will be able to log out of your current user account, and log into the Administrator one.
*Finally, make sure all of your Windows updates are complete:
1. Open "Windows Update" in Control Panel.
2. Click "Settings", and then click "Install optional updates".
3. Next, click "Check for updates".
If that step doesn't work, then look below for the appropriate troubleshooting:
@epicness50 , you need to perform all of the steps in this document: No Sound from the Speakers (Windows 7)
Also, since there is a Device Manager Error 52 issue, you may want to look here for additional information and suggestions: Code 52: Windows cannot verify the digital signature for the drivers required for this device
*The above Microsoft document is for Windows Vista and Server 2008, but the troubleshooting can be done in Windows 7.
@LENNY12 , you mentioned you uninstalled and reinstalled Support Assistant. However, I'm going to ask you to do it again, but with a little more troubleshooting to address what could be causing the issue.
Source of the troubleshooting is my own post: HP Support Assistant Windows 8.1
Uninstall your version of Support Assistant in Control Panel, Programs and Features, then restart the computer.
Solution: Download Support Assistant from its own special home
1. Click on the following link: HP Support Assistant. It will bring you to the following page:
2. Click on "Notebooks, laptops, netbooks " under "Download HP Support Assistant". It will prompt you to download it. So save it, then run it AS ADMINISTRATOR.
If either of you are still experiencing issues, I would perform a System Recovery to reinstall Windows. This will rule out which of the above options are to blame.
First, you should backup your data. I will provide information on how to do that: Backing Up Your Files (Windows 7)
Once this is done, it is safe to do the System Recovery. Here is some information on how to do this: Performing an HP System Recovery (Windows 7)
Thanks and have a great day!
Mario
I worked on behalf of HP.

No sound from speakers or headphones on my hp pavilion dv6-6c50us

no sound from speakers or headphones on my hp pavilion dv6-6c50us. Speakers are not muted and volume is up. May have happened after a system update

Hi,
Try the following.
Download the relevant IDT Audio installer on the links below and save it to your Downloads folder.
IDT Audio Installer - Windows 7.
IDT Audio Installer - Windows 8.
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

The sound has failed on my hp pavilion dv6

The sound has failed on my new HP Pavilion dv6 Notebook. I have used the HP assistance and "tuned up" but no improvement.
Can you help?

Hi,
Can you post back with the following.
1. The full Model No. and Product No. of your dv6 series notebook - see Here for a guide on locating this information.
2. The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv6 speaker light stays red, unable to hear sound

I have a HP Pavilion Dv6 Notebook PC Product # QE071UA#ABA. The light on the speaker button (F11) stays red when I tap on it, but I can see the sound bar and icon in the center of the screeen. I am unable to use the mouse to adjust sound. When I hover over the speaker Icon on the toolbar it says that no speakers or headsets are plugged in. When I click on the icon, It tries to trouble shoot the problem, but itc an not detect the problem. I have shutdown the laptop. unplugged the AC and battery, held the power button down for 60 seconds, plugged the AC and battery back in and restarted the computer. I have also ran a system restore back to before a critical update on 8/27/14. So far nothing has helped. The AMD high definition audio device states that it s working properly. Laptop has Beats Audio. Using Windows 7.
Thank you for the help.

Hi,
The AMD driver is just related to audio over an HDMI connection - for your main audio through the internal speakers or headphones, this is provided by the IDT HD audio driver, so try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52658.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device ( if it's listed ) and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shutdown the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv6 1335 TX - Mute button is red the whole time and no sound through laptop speakers.

HP Pavilion dv6 1335 TX - Notebook PC (New Zealand)
Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
Processor Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
OS Name        Microsoft Windows 8 Release Preview
Version            6.2.8400 Build 8400
System Type   X86-based PC
All drivers operating normally and were checked for updates which were not required.
Tour help would be appreciated
This question was solved.
View Solution.

Hi,
The functionality of the mute button is provided by the IDT Audio software so the problem may be that Windows 8 has installed a reference driver that does not contain this. Often, the Windows 7 version works Ok, so I'd try downloading and installing the following IDT driver.
http://ftp.hp.com/pub/softpaq/sp48501-49000/sp48830.exe
After the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Pavilion dv6-3227cl sound not working

Hello, I booted up my computer today to no sound. The last time I used it, which was two days ago, the sound worked perfectly, but now the sound is not working at all. I have tried headphones and speakers, nothing works. I have tried to do a system restore to when it last worked, tried installing a new driver, and I am still getting no sound. It could be that I installed the incorrect driver or didn't install it correctly. Thanks in advance for any help, I will put my system info below.
HP Pavilion DV6- 3227cl Entertainment Notebook
Serial Number-{Private Information Removed}
Product Number- XG867UA

Hi
Please find the link given below for the driver & also update the Bios.
Audio Driver
Bios Driver
Incase this does not resolve your issue kindly run a recovery before this kindly back up your data as it will lost.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Loss of sound on my system (pavilion dv6)

Similar Messages

Maybe you are looking for