Loss of Speed since Firmware update this morning.

Hi
As confirmed in the .204 update thread since this morning I have lost over 5mb of downstream. Prior to the update I was syncing at between 39.02 and 38.82 Mbps downstream and around 9.6 Mbps upstream since been installed over two weeks ago. Now I,m syncing at 34.18 Mbps downstream and a slightly less upstream of 9.2 Mbps. As you can see in my stats below my noise and signal attenuation for upstream seem to be much higher than my downstream. I,m sure before the update the upstream was at 0. Have just read on another thread that this is not normal and should be lower than the downstream and is indicative of a high resistance joint fault. Could this be the case, or is this just DLM kicking in due to the update reboot and everything might go back to normal after a couple of days. The only other change that has happened since yesterday is I installed a BT 8500 trio phone system and have read the Call Guardian feature can interfere with infinity. Have disconnected that but the download still seems the same. Have also tried a quiet line test and it appears to be quiet with no crackling, only a very very feint hiss sound which I assume is the phone as the listening volume is set at max.
1. Product name: BT Home Hub
2. Serial number: +068543+NQ43227707
3. Firmware version: Software version 4.7.5.1.83.8.204 (Type A) Last updated 23/01/15
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 11:18:43
6. Data rate: 9286 / 35002
7. Maximum data rate: 9178 / 39206
8. Noise margin: 6.2 / 5.2
9. Line attenuation: 36.5 / 23.3
10. Signal attenuation: 36.0 / 22.0
11. Data sent/received: 159.9 MB / 2.6 GB
12. Broadband username: [email protected]
Thanking anyone in advance for any help in getting this sorted

Your first link was answered thus: "as you are a sky customer you need to contact sky with your broadband issue there are no known issues with the 8500 and broadband"
Your sencond link was answered "Hi, the BT8500 uses CLI (Caller ID), so even though the names are in your contacts, until the CLI is turned on, it wont recognise them. It will all work fine once this is turned on"
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Loss of Speed since Firmware update this morning.

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