Lost 9100EM admin name and password

I stupidly lost my admin name and password on my Westell 9100EM.  Is there any way to reset the password?  I believe that the name is still 'admin".  If not, how do I reset the 9100EM to factory defaults and does that change anything other than the changes that I made?  Thanks in advance for your help.
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quick google search pulled this : http://www22.verizon.com/NROneRetail/NR/exeres/EECBA78B-B884-4DA7-97F7-B06138E667DB.htm
Usually when reseting it resets back to factory defaults so be aware.

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