Lost album artwork from purchased music when I updated my iPhone software

I recently updated my iPhone 3G software and when I did, I lost the album artwork to all the music I had purchased on my iPhone. I searched for a few fixes, it helped a bit, but now I've got the wrong artwork showing up on the wrong songs. Any advice on help to restore the artwork that was lost and to find and add artowrk that was never there to begin with. Any trick on what to do to prevent this from happening in the future.
Thanks.

The same thing happened to me last night after updating my iphone4. Only the artwork for items purchased on my iphone lost thier artwork. The artwork is in itunes but not on the phone. Syncing does not help.
Thanks in advance to whomever knows the solution.

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When I update my iphone software, I lost my old contacts. I see the backups under devices but it will not allow me to restore when I right click. It will only let me delete the backup. How can I restore this backup? Thanks!

When I updated my iphone software, I lost my contact information. I see the backup on the devices menue in iTunes. However, it will only let me delete this backup and not restore it. How can I restore my old contacts to my iPhone? Thanks!

You will have to restore your iphone.

I lost a lot of my contacts when I updated my iphone yesterday. Is there a way to get them back and save them so they will not be lost when I update again?

When I connected to itunes and updated my iphone, a lot of my contacts were removed. Why and can I get them back without having to do this by hand again?

Download the free app My Contacts Backup and use it to back up the contacts on your device now (it will back them up as an attachment to an email that you send to yourself). Then restore your device to your most recent backup to see if it will recover your contacts. If not, if necessary you can open the email and tap the attachment to re-import the contacts you have now back to your device.
If you need to restore to an iCloud backup this has to be done in the initial setup process, which requires you to first erase your device. If you have any more recent data on your device now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens on your device, and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish.

When will Apple resolve the lost album artwork saga for Mac/Windows Users?

Hello,
I'm running Windows XP, although this problem appears to be both OS- and platform-independent. I've read several forums within and outside the Apple Support site that describe issues around lost album artwork.
In a nutshell, iTunes loses artwork that was manually obtained/added (and also iTunes-downloaded). I know I can right-click lost albums for downloaded music, but this is annoying because I have thousands of albums (or single songs from albums) and I don't want to constantly reload the information. It's even more aggravating because a large portion of my music collection consists of rare albums, and it's not unusual for me to spend significant time finding a single cover.
I've tried some tips described in the forums, but it really comes down to users asking: Can Apple please acknowledge that this is a broad v8.x.x issue and commit to resolving it in an official release?
Artwork coverflow-style viewing is a huge part of the music experience to me. I LOVE iTunes, but not if using it means that I'll constantly be frustrated and worried about data loss. I'm loyal to iTunes and don't want to leave, but I'm already looking at other players.
Apple - We're begging you. Can you please fix this?
Thanks
-B

Hello ! This is a user chat board - you can provide feedback to Apple via itunes menu > Help > Provide iTunes Feedback.
My artwork doesn't get lost, so I wonder what is different on your PC? I've embedded the artwork in the MP3 tags, and they are ID3 v2.3.
You might check your Windows Media Player settings. The default settings get info from the internet and can change things without you ever 'running' WMP. Then the next time you look at a file in iTunes, it is changed - so it seems iTunes did it.
It's in 3 places in WMP - general, privacy, and library tabs.
If you are talking about itunes store downloaded artwork going missing, that's a different matter. I think not, since you mentioned rare albums - presumably not sold in iTS, so therefore not downloaded from iTS.

Lost album covers from amazon and not itunes store?

lost some of my album covers since transfer of library to new computer. how do i get it back as some music was purchased through amazon and not itunes store?

If it's a relatively small number of songs, select the song or songs (with missing album artwork) in the iTunes music library listing. Right-click on the selected song(s) and select Get Album Artwork.
If you want iTunes to go through your entire music library, select Music under LIBRARY in the iTunes sidebar. From the menu bar, under the Advanced menu, select Get Album Artwork. Don't do it this way, if you have some albums where you added artwork that you selected yourself, because they may get replaced.
It does not matter if a song was purchased in the iTunes Store, ripped from CD, or purchased at Amazon (or elsewhere). If the song can be identified as a song in the iTunes Store database, it will get the artwork for it.
Some artwork may not be available. In that case you can add your selection. A good way to do it, if the songs came from Amazon, is to find the song or album at Amazon. On the web page for the song or album, click-hold-drag the image (of the album artwork) from the browser window to the iTunes window, and drop it where the album artwork normally appears. NOTE: You can do this for multiple songs at one time.

How to get album artwork from amazon

How can I get album artwork from amazon ?

iTunes will only fetch artwork for albums that are on sale in the iTunes Music Store (and sometimes even that doesn't work if the info tags aren't identical). If you have a lot of albums that are older, obscure or simply not licensed for sale in the store iTunes won't add any artwork.
If the artwork isn't available in iTunes you can also add images of your own manually. You'll get information on both methods at this link: iTunes for Windows - Adding artwork to songs and other items
When you can't find the album covers you want from iTunes you can get them from various other sources. I find this site is a good source of artwork which you can copy to your computer: CD/Album Cover Art Search from SlothRadio.
Another place for finding suitable artwork is to go to Amazon. You can also locate artwork using Google image search and put the artist or album name. Locate the album from any of those sources, right click on the image and save it to the desktop, once it's there drag it to the iTunes artwork pane. Once you've added the artwork you can either delete the original file or keep it in a folder somewhere in case you need to use it again. Alternatively there are programs like these that help locate artwork: iTunes Art Importer or MP3 Tag
If you have a scanner you can create your own artwork files by scanning the CD cover itself, this is particularly useful when you are dealing with rare recordings.

Can't Download Album Artwork From Itunes Anymore

Hi, as i browse through coverflow with itunes, my ipod and my iphone i like having high quality album artwork from itunes. As i don't buy my music directly from iTunes i usually just change the fields of the first song of the album to the exact same as the way it is in the iTunes store, so i can get album artwork from them, however now it isn't working anymore, i have tried downloading artwork for a few albums and it isn't coming up it anymore and says "Artwork for... Cannot be found". For example now im trying with Beyoncé's new album I Am...Sasha Fierce and i changed everything on the first song to match exactly as it is on the iTunes store, such as artist, album, year, composer, genre EVERYTHING! please can someone help, i have quite a big screen and it looks bad when i get the artwork from amazon or google images. Thanks.

bumparoony

Lost all my non purchased music

My old hard drive is no longer working so I have no back-up/ITunes. In trying to get to my ipod_control folder I've lost all my non-purchased music. Not sure how that happened. The non-purchased music is not visible. When looking at the IP Touch settings I see there there is only 58M out of 7G available which leads me to believe that the music is still on the IP Touch. Where do I go from here?
thanks in advance....

Several things: What do you mean by "trying to get to my ipod_control folder"? Are you talking about accessing the file system of the iPhone itself? FWIW, this is a very bad idea and can end up hosing your phone permanently.
There are several utilities out there that will allow you to (try) and extract the music from your phone. Google is your friend on this one. With the exception of purchased media, media sync is one way. Computer>iPhone. There is no sanctioned method of getting other media files off of the iPhone and onto a computer.
As far as another back-up scheme goes, the iPhone is NOT a backup device. You can't back up after the fact. Keeping a backup of the data on your computer, including your iTunes library, is the sane thing to do and basic common sense is to back up your data BEFORE you lose it, not afterward.

I used to view lyrics,artwork from audiobooks,music on Ipad just the sames as my Ipod. How can I get this back on my Ipad?

I used to view lyrics,artwork from audiobooks,music on Ipad just the sames as my Ipod. This no longer is true; how can I get this back on my Ipad? My Ipod shows a swich to turn on lyrics but the Ipad does not. What can I do to correct this. Thanks for any help!

If for some reason you failed to make sure that everything waas on your computer before updating, then redownload it:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

ITunes lost all of my purchased music, will not allow me to re-download

I recently lost all of my purchased music, around 180 songs, out of the blue. This was not a hardware issue with the underlying block device, as the only music affected were recently purchased music.
I have tried multiple times to redownload my purchased items only to find that the download all button becomes gray and nothing is actually re-downloaded. I have tried this on Windows and on my Mac (which i was working on moving my music to) with the same results. At one point it actually re-downloaded one song however none of my other purchased items were downloaded and the "download all" button went grey.....
I am running the latest OSX Lion and the latest iTunes 10.5.2
Any advice or tips would be greatly appreciated.
Thanks,
Mike

Your iPod is designed to sync only one iTunes library at a time. If you try to sync it to a new library it will replace the contents that are currently on the iPod with the contents from the new library.
So what you'll need to do is copy all the content currently on your iPod to your new iTunes library first. Then you can go ahead and restore it to factory settings and start syncing it all back over to your iPod from scratch.
See this older post from another forum member Zevoneer covering different methods available for copying content from your iPod back to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Transferring album artwork from itunes to ipod

hello,
i just bought a new ipod classic (i previously had an ipod classic with less storage) and am using the same itunes. i am now loading music onto the new ipod and am noticing that some album artwork is being transferred, some isn't. i had previously noticed this problem with my old ipod. anyone have any idea why this is happening and if there's anything i can do to make sure ALL artwork transfers? thank you!

If your iPod is set to update automatically give this a try, switching the artwork off and on again may resolve it for you:
1. Connect your iPod
2. Disable "Display album artwork" in iPod>Music tab and click Apply.
3. Syncronise the iPod with iTunes (Right click on the iPod icon and choose Sync from the menu)
4. Re-enable "Display album artwork" in iPod>Music tab and click Apply.
5. Syncronise the iPod again.
Alternatively you could try restoring your iPod. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. Once the restore is complete follow the on screen instructions to name the iPod and automatically sync your songs and videos onto the fresh installation. Press Done and the iPod will appear in iTunes and start to sync. If you want to update manually or using selected playlists uncheck the box beside the sync automatically instruction and press Done, it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes

How to delete album artwork from itunes?

i have tried the clear downloaded artwork, but this didn't work. is there any other way that i can delete album artwork from itunes? i am assuming the artwork is embedded in the files, since the clear downloaded artwork didn't work.

I think this might have been answered before, but this is what I know.
One way I'm aware of to clear artwork is to do a properties of any album you want to clear the artwork from, go to artwork, select the artwork and delete it.
Iirc, iTunes holds the artwork in it's database and not physically with the audio file. I normally use "Mp3tag" to add my artwork to albums so the artwork is embedded in the audio files, I tend to steer clear of adding artwork in iTunes itself. Just be weary when adding images to the audio files themselves: The audio files will increase in size of the image itself, I think that's why iTunes doesn't physically add it to the files.

HT203167 I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4. They are still on my computer, but won't re-transfer back to the phone. I'm using the correct iTunes account. How do I get my ringtones back on my phone?

How do I get my ringtones back on my phone?
I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4. The ringtones are still on my computer and play in iTunes, but they won't re-transfer back to the phone. I'm using the correct iTunes account on both my computer and phone. In the iPhone view of iTunes on my computer, it shows that my phone recognizes that I had those ringtones, but there is an exclamation mark showing that my phone can't find the files. I can't delete these "placeholders" from my phone with the hopes of re-transfering the files back to the phone, either. I cannot just simply re-transfer the files from my computer back to the phone. It won't let me using the regular synch options and I can't find anything in the menus of iTunes to help me out either.
Any advice would be much appreciated.

Ignore. I figured it out:)

When i updated my iphone to the latest device through itunes on a computer, it warned me that all "Purchased" items on the phone would be lost. i agreed with this, but when i updated it, everything on the phone was lost, pictures etc? how do i get them ba

when i updated my iphone 4 to the latest software, it warned me that i would lose the "purchased" items on the phone. i agreed with this and carried on, but when i had updated it, everything on the phone was lost!! contacts, pictures everything!!!!!! is there a way that i can get these things back? when i agreed with the notice, it didnt say id lose everything else that i did not purchase!!
does enyone know of a way to get the things back
if you do please help!!!!!!!!
Many thanks!!

Seems that you can no longer hide them on your phone. Try doing so in iTunes: http://support.apple.com/kb/HT4919.

Before downloading the latest version of I-Tunes, I used to be able to view the ALBUM ARTWORK at bottom left when clicking on a song. I am now unable to see the artwork. Is it no longer possible with the updated software ??

before downloading the latest version of I-Tunes, I used to be able to view the ALBUM ARTWORK at bottom left when clicking on a song.
I am now unable to see the artwork.
Is it no longer possible with the updated software ??

Correct, Apple have removed that feature. However, you can still see the artwork of the song that's playing; it's shown in the Now Playing indicator at the top of the iTunes window. It is small, but if you click on it, a larger version pops up.
Also, in Albums View, you can see the album artwork.

Lost album artwork from purchased music when I updated my iPhone software

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