Lost all app data and former backups after iTunes 11 update

I just updated to iTunes 11. I'm using Windows 8 Pro x64 and an Apple iPhone 5 32GB. Before the update I made a backup of my iPhone.
So far, so good.
Problems that occured after the update:
1. One Music CD in my library was split into two albums with titles 1-4 and 5-13. I fixed that manually.
2. Available space on my iPhone decreased after the update. I've got an iPhone 5 with 32GB capacity. Before the update and sync with iTunes 11 I had like almost 5GB of empty space. Now it's only 1.31GB. There are not more apps, music, pictures etc. on my iPhone than before the update.
3. All data of apps like balance (budget tool), Momento (diary) is gone! Apps like Dropbox lost their settings.
Hence, I decided to restore the data from the backup I made just before updating to iTunes 11. THIS BACKUP IS GONE!! I'm no IT newbie and I'm an iPhone user since the iPhone 3.
I just wish I would have not updated to iTunes 11. Apple Switzerland's Support was not able to help. They said if the backup is gone, data is lost ;(

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
If you have synced your device on two separate days then the current state of your device backup will no longer have the stored data for the apps that were removed. If however you have not resynced since noticing the problem then, once the library is restored, it may be possible to restore the device to bring back the missing app data.
tt2

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