Lost all contacts. i looked at my contact list to find a number and the screen went back to the main screen page and wen i went back into my contact list all my numbers are gone?? please help

i looked for a phone number in my contact list and the screen went back to the main screen sort of kicked me out of my contact list, then when i went back into contacts all my contacts are gone! help

Try restarting your iPhone first. If that fails, reset iPhone by pressing the Home & Sleep/Wake vuttons together for 10 seconds until you see the Apple logo.
Cheers!

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Got a new lap top my husband wanted to help me by downloading itunes on it I have not used icloud but do have it on my phone When he pugged it in it asked if he wanted to backup he said yes Then reset my phone now all my pictures are gone please help

I got a new lap top and my husband thought it would be a good idea to help me by downloading itunes on it. Well Not so much... I have not used icloud but do have it on my phone and other items. When he pugged my phone in to my laptop it asked if he wanted to backup he said yes. Then it reset my phone and now all my pictures are gone please help

If your phone was backed up to your computer, the backup would contain your camera roll photos (and videos). Restoring to this backup would recover them. However, if it was backed up a second time after losing them, this would overwrite the backup containing the data and your photos would be lost.
You can try restoring to your backup, but before doing so go to iTunes>Preferences>Devices and check "Prevent...from syncing automatically". This will prevent the phone from automatically syncing and backing up when you connect it to your computer, thereby overwriting the backup you want to restore to. After doing this, open iTunes on your computer and connect your phone, then right-click on the name of your phone on the left side of iTunes and choose Restore from Backup. (If you have iTunes 11 first go to View>Show Sidebar.)
Again this might work, as long as the phone was only backed up and then not subsequently backed up again after the photos were lost.

ALL pictures in iPhoto *and* PhotoBooth are gone :( please help

Hello,
I have a bit of a dilema here. On 6-27-07 (actually 6-28 cause it was after midnight), my daughter and I were taking pictures in photobooth. I selected the iPhoto icon from the PhotoBooth picture to send a copy of those pictures to iPhoto.
PhotoBooth froze up after doing several of them and wouldn't work. I am trying to remember from memory (which is swiss cheese from the MS), but I think I had to do a hard shut down. When I tried to go to iPhoto, it acted like it was my 1st time using it and it began asking me questions as if I was setting it up for the 1st time. ALL pictures are GONE. Everything in iPhoto and PhotoBooth are GONE I don't know what I did or how (if I can) to fix it.
Can anyone possibly help me? Lots of precious memories gone. I was recently going to read how to do a back-up right before this happened. Now I wish I hadn't gone to sleep that night until I learned how to do it and actually did make a back-up
My husband called Apple and they told him to do something and now that has created approximately 3 copies of random pics and not all of them, or I would just delete the extras. My husband may have done something wrong to have it make extra copies of the pictures it has now, I don't know.
My husband didn't seem like he was happy with the help that he was getting at the time. So, I found my way here again!!! I have been to the discussions boards once before, but I forgot how to get here (serious swiss cheese memory from MS). I have to save ALL websites that I like to my favorites or I should say 'Bookmarks' or I will probably never find it again. <embarassed>
**I will tell you a little about me and the use of my mac....... I have Multiple Sclerosis so my husband purchased the lap top to make it easier for me to get online and not be stuck to one chair which makes me hurt bad. I am new to Mac and have always used a PC.
Anyway, when we purchased it we explained that I would mainly be using it for Internet use and for the pictures that I take (I am disabled, so that is about all I can do but I thoroughly enjoy it), which happens to be more than the average person since I have a new Grandson
Any help that anyone can give me, I would TRULY APPRECIATE!!!!!!
Thanks,
New2Him

Brenda,
You're quite welcome.
That does sound like your original library. It makes sense to me; your husband was probably told to drag it to the Desktop by the Apple help desk person. Look inside your Pictures folder for the other two iPhoto Library folders. If you don't find them there, do another Finder Search. Click once on a found item in the Search window to see its path at the bottom of that window. That should help you locate those folders.
After you find and rename or delete the other libraries, you will be ready to create a new library. (You might not want to delete those other folders yet - in case some photos are missing from your main library. But if you are sure that nothing in them is original, go ahead and Trash them to free up the space.)
To create a new library, Option-launch iPhoto and click "Create Library." By default it will be located in your Pictures folder and named "iPhoto Library." You can change the name if you want - say, "iPhoto Library New" before you click "Save." A new, empty library will open. Drag the right corner of the window up so that it fills only about half of your screen. Do iPhoto > Preferences > Advanced and make sure that there IS a check in the boxes beside "Copy files to iPhoto Library folder when importing to library" and "Add ColorSync Profile".
On the other half of your screen, open a Finder window. Set it to column view and navigate this path: Desktop/ iPhoto Library/ Originals/ 2007/ (Film Roll folders). It is these Film Roll folders that contain your photos. Select all of the Roll folders and drag them as a group over the iPhoto window until the cursor shows you a green plus symbol. Drop them in the main viewing area of the iPhoto window. iPhoto will indicate to you that it is importing. A film roll will be created for each folder that you dragged. [Tip: if you want an Album to represent each film roll, then drag them to the Source Pane (left column) instead of the main viewing window. This will create an Album and a film roll, both with the same name as the imported folder.]
I have read that the film roll date can be wrong after importing, so you may want to check the dates as you go. Open the Info Pane in the lower left corner of the iPhoto window (click the little i). When you select a Roll, its info will display in the Info Pane. You can edit the Roll's title and date, if you wish.
When the 2007 rolls have all been imported, switch to the Originals/ 2006 folder, select the roll folders, and drag to your iPhoto window. Repeat for each year in your Desktop library.
This will recover your Original, unedited photos in the same film rolls as before. What cannot be saved is your Albums, Slideshows, Books, titles, keywords, ratings, and other metadata. These were contained in the database file that was damaged during the iPhoto hang or subsequent hard shut down.
If you had spent significant time editing your photos, then you may want to have a look in Desktop/ iPhoto Library/ Modified to see if you wish to save any of the edited versions. There is no way to reconnect the edits with their Originals; that info was also stored in the database file. But if you want to import them to your library you may. Be aware that this will cause the appearance of duplication, much like you had in the library your husband created. If you can part with your edited versions, then it is much easier to discard them. (If not, be selective.)
I'll look forward to hearing your progress. Regards,
Shelly

I HAD TO DO A FACTORY RESET ON MY COMPUTER AND HAD TO DOWNLOAD FIREFOX AGAIN BUT ALL MY PASSWORDS AND EMAILS ARE GONE PLEASE HELP

i had problems with my computer so had to do a factory reset downloaded firefox and all emails and passwords are gone i am new to this and didnt know how to back them up i need these emails and passwords back

If you've reset your Windows setup by doing a factory reset and you didn't make a backup of the personal data in the Firefox Profile Folder before doing this then I'm afraid that all data that Firefox stores in the Firefox Profile Folder is lost.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
You should regularly backup your personal data in Firefox to guard against such issues.
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/kb/Backing+up+your+information

Reset my email now all my calendar events are gone please help?

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I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?

Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the rather than the as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe

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every workbook is gone, data in one workbook is gone? Cant open a workbook, any workbook? Please be a little more specific as to the circumstances so we can try to help out.
Thanks
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Hi and Welcome to the Forums!
Report it to the police. Report it to your wireless service provider. Attempt to use BB Protect to wipe it clean. Outside of that, there is nothing to be done. If your personal issues prevent you from carrying this out, then you must consider all of your data on your BB to be compromised.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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The power went out during a thunderstorm when i was syncing my ipod, now all my pictures are gone? help!

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bechosken wrote:
My friend wanted to get some music off my itunes
This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
when syncing it it said she had to update her phone software first
That's not quite what it said. Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera.

I preordered an album but not all the songs are showing up. They say purchased but wont go into my itunes library or onto my iphone. Please help.

They say purchased but wont go into my itunes library or onto my iphone. Please help.

Hey there aussieboss123,
It sounds like you are wanting to download an album that you pre ordered, not all the songs are downloading. First, use this section of the following article to see if the tracks download:
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
If it does not, I would use the following article to report a problem with the purchase to the iTunes Store support directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Cheers,
Sterling

I synced 15 photos from iPhoto to Facebook and now all my photos from iPhoto are gone? help!!!

I synced 15 photos from iPhoto to Facebook and now all my photos from iPhoto are gone? help!!!

iPhoto '09: Some features may not work after installing Safari 4
Symptoms
Some features of iPhoto '09 may not operate properly after installing Safari 4.0. These features include:
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HT201493 How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

Did you change the ID you are using for iCoud? If so, did you delete the account, then sign back in with your new ID on your device?

My hard wear and soft wear crashed, did a backup on all my files.When I now open them the are all "preview"!!! How do I get my old documents back? it should be pages, and numbers, ight now I can't work with them

My hard wear and soft wear crashed, did a backup on all my files.
When I now open them the are all "preview"!!!
How do I get my old documents back? it should be pages, and numbers, right now I can't work with them

Reinstall OS X

I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!

I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!!!!

Try this. It worked for me.
I discovered the same problem. I had an older version of Pages on my iPad. After updating it to the latest version all my previous documents created in pages for the iPad were rendered unreadable and a message stated that they were an invalid format. Why for the life of me would a program that was created by Apple and sense updated not be able to read previous versions...well that's a whole other sad story. Any way I discovered how to fix it but it would require that you had backup your iPad on a computer and not emptied your trash. If this sounds good than here is how you fix it... And it worked for me.
These steps will enable you to reinstall a previous version of the Pages app so you can be able to read and edit older documents.
FIRST: if you did backup your iPad using your computer and did not empty your trash, GOTO the trash and look for PAGES 1.4 (or other number) ipa ( that's the file extension) ie PAGES 1.4 ipa.
SECOND: move that file out of the trash and onto your desktop. Once you do this, double click on it and a box will come up stating a newer version has been found and do you want to revert back to older version. ANSWER YES. It will than automatically place and overwrite the older version back into the file on iTunes that contains the rest of your backed up apps.
THIRD: and this is where it is important that your backup would have to have been on your computer. I'm not sure if backup on the cloud will work. iCloud backup at your own risk And here's why. Before you restore you will need to remove the latest version of Pages off your iPad by doing the usual : holding down the home button until the apps wiggle and remove by pressing on X on app. Removing off your iPad will also delete all your documents but if you have a previous backup on your computer those documents will be stored safely on itunes and will return.
FORTH: plug your iPad into your computer and allow it to sync so iTunes will recognize it. Once iTunes is up and you can see that it recognizes your iPad, GOTO "FILE/DEVICES/RESTORE FROM BACKUP." ******* DO NOT CLICK ON BACKUP***** click on RESTORE FROM BACKUP. This will reinstall all previous settings and documents that were their when you backuped PLUS the older version of Pages that you placed back from the above steps. Let it run through all the setups ( this could take up to 20 minutes...depending on amount of data and photos and apps).
FIFTH: Once everything is reinstalled a message will popup on your computer stating "to leave iPad plugged in until iTunes recognizes it again" ( it's basically rebooting itself). Once done (leave iPad plugged in still) GOTO iPad and follow the steps. IMPORTANT: iPad will ask you if you want to SET IT UP AS A NEW IPAD, BACK UP FROM THE CLOUD or BACK UP FROM ITUNES.....press SET UP AS NEW IPAD. Follow all of the steps required. Once complete GOTO iTunes on computer, look for "IPAD" plus a little arrow ( should be on upper right corner of iTunes window, click on it ( this will safely disconnect your iPad from iTunes) . Now unplug iPad from computer and go to your iPad and look for the older version of Pages. It should be there along with all your old documents ( readable and editable too).
Hope this helps. Good luck.

Hi, my iphoto had a transparent ? mark on it and wouldn't open so I dragged it onto the desk top and now it has disappeared... I cannot find it anywhere in my finder, it seems to be gone, please help!

Hi, my iphoto had a transparent ? mark on it and wouldn't open so I dragged it onto the desk top and now it has disappeared... I cannot find it anywhere in my finder, it seems to be gone, please help!

You have one and possibly two problems.
First problem you tried to open the iPhoto library with iTunes and appeared to have set iTunes as the default app for iPhoto Libraries. That isn;t going to work.
To fix that select the iPhoto library in the Finder and do a File->Get Info. In the middle of the Info window you'll see Open With dropbox. Click on that and select iPhoto, then select the Change All button
This will get iPhoto back as the default app to open iPhoto Libraries.
Double click the library now and if nothing else is wrong iPhoto will open the library. If it does do as Michael wrote and go to the Applications folder and drag iPhoto to the dock to remake the shortcut.
However since you started this thread by saying that the iPhoto shortcut in the dock had a question mark on it it is possible that iPhoto is missing from your Applications folder. If it is post back.
regards

Lost all contacts. i looked at my contact list to find a number and the screen went back to the main screen page and wen i went back into my contact list all my numbers are gone?? please help

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