Lost all iPod data after 6.1.2 update!

My friend lost all of his data after updating to 6.1.2. Before the update, iTunes said something along the lines of "Data must be deleted to perform the update but when it is done the data will be restored".
After the update, the only thing that was restored was the music. No apps or app data (which was the most important thing).
Any way to get this back?

Sounds like the apps were not in the iTunes library. The first step of the update is iTuned making a backup. However, the backup does not included synced media like apps and music. If the apps are not in the iTunes library there is no place for the app date to g when the iPod is restored from the backup.
Try redownloading the apps by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
The restoring from backup. See:
iOS: How to back up
You can also restore from iCloud backup. see the above. When yo restore from iCloud backup the apps are automatically downloaded.

Similar Messages

  • I lost all my data after clicking F11

    Hi everybody!
    I have lost all my data when I clicked F11 and  factory recovery was executed.
    Is there any way to return back the data? They are very important. 
    They were all my data, very important including all data from university - for more than 4 years. 
    Please help me. I need an urgent help. The operating system is Windows Vista Business Edition - it is licensed.
    Best Regards,
    Manuel
    This question was solved.
    View Solution.

    Hi Manuel,
    Unfortunately I  have bad news for you.
    F11 invokes the Recovery Manager, where you have a number of options. The following two options are under the I need help immediately section.
    Microsoft System Restore is a nondestructive process. If you make a mistake you can roll your system back to a restore point on a date that works for you.
    System recovery is, on the other hand, a destructive process which deletes all data. Before the process begins it does warn you.  
    You may be able to recover your data by contracting a data recovery company. It will be quite expensive and without a guarantee of success.
    Did you not have your university data backed up on an external drive?  
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • HT201272 I lost all my files after dowloading Icloud and updating Itunes on 24 September 13.  having reloaded the computer and and files from an Emergency Backup folder I can no longer see My Library in Itunes or in Itunes store, and my ipod and ipad aren

    can anyone help with retrieving My Library in Itunes and Itunes store - having updated Itunes and Icloud on 24 September 13, my computer failed and I lost all my files which were eventually backed up to an Emergency Backup.  my computer is now working again and I have down loaded Itunes and transferred all the files from my Emergency Backup.  Non of the music went back into Itunes, so I had to find these files and manually moved them to Itunes.  The music is now in Itunes, but I no longer have the folder named My Library, which I think is the reason my Ipad, ipod no longer sync any additional music I have added to Itunes. Does anyone know how to rectify this please.
    Many thanks.  Crusey

    iTunes expects files and folders to be in very specific locations.  When you start iTunes it looks for a file called library.itl which is in the iTunes folder.  It then uses all the references in that file which tell it where all your media files are located to build up the view you normally see.  Probably you moved the library file so iTunes cannot find it and it will make a default one which is empty.  When you plug in your iPod it isn't recognizing the library since it is not the same one to which you synced last.
    Simply put, you need to undo all your file moves.  Not as eaily done as stated but since I cannot quite see from here exactly what you spent an hour doing last night it will be up to you.  Did you make a backup before doing all this?
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847
    Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605

  • I lost all my data after installing ApplCare Protection Plan

    I just recently adopted my first IMac. Everything was going along fine until I installed the AppleCare Protection Plan and I lost all my emails, addresses, pictures. I tried uninstalling but nothing. Is there a way to retrieve my lost data? Thanks.

    An Apple Care protection plan is purchasing an extended warranty that extends the Mac's 1 year warranty to 3 years. There is nothing to install. It involves registering your Mac's serial number on line with Apple along with the Apple Care registration code. However, Tech Tool Deluxe is a 3rd party app that comes free with Apple Care. Could that be what you tried to install, Tech Tool Deluxe?
    Explain how you went about installing it please?
    Dah•veed

  • Lost all my contact after OS 10.3 update

    I never merged or linked my other account contact to my blackberry contact app.. because other account contact is not a phone number like twitter and facebook and bbm..
    Last night I updated my device to os 10.3 from blackberry Q10 suddenly all my facebook and bbm contact all merged and linked and I have a total of 3.764 contacts..
    unmerging and unlink or removing all the contact already a pain..
    But you know what is more pain? All my real old phone number contact has all gone.. and I dont have a back up for my contact..
    why would you merge and link all my contact without asking me first blackberry? why would you turn on everything I have turn off the first time? And why would you deleting all my contacts list?
    This is a no way blackberry..
    Blackberry is the finest security device for bussiness???
    HAHAHA
    I have just lost all my IMPORTANT BUSSINESS CONTACTS on the finest security device for bussiness..
    How funny is that???

    totally understand what you are going through.
    ive had issues with all past updates.
    first time it merged as you said all the contacts and facebook even though sync was turned off.
    this time over 6000 messages on facebook even though they get deleted daily.
    i now use this for my contacts and it saves a backup to my sd card. well worth the £1.50 it costs http://appworld.blackberry.com/webstore/content/40710893/?lang=en&countrycode=AE

  • I think my wife has lost all her data after Restoring incorrectly .. can anyone help? I will add a longer explanation

    Help ... My wife got an old laptop working again today. On there was an iTunes which she hadn't used for a year or more.
    1. Marie plugged her 6 month old iPhone 4s into iTunes (the first time she had done this)
    2. iTunes said she needed v 10.5 or above
    3. She downloaded iTunes 10.7
    4. She plugged iPhone back into iTunes
    5. her iPhone showed the iTunes install screen
    6. The screen message said an iPhone has already been synced with this iTunes (in fact it was an iPod Touch). She was asked whether she wanted to add this as a new iPhone, or if she wanted restore to "Marie's previous iPod Touch settings?"
    7. You can guess what happened next. Marie mistakenly pressed Restore.
    8. After she had done Restore, the phone asked her if she wanted to join iCloud and use location services etc. She clicked yes. However, by that time I am pretty sure she'd blanked the content on the iPhone by the mistaken restore from the old Touch.
    8. We now have no photos, videos, contacts or text messages on the iPhone.It has been Restored with the content on what was a more or less blank iPod Touch.
    QUESTION: I think she has replaced all of our content with, basically, nothing. We had many cherished photos and videos on there. Is there ANY way we can get our photos, videos etc back? Marie doesn't think she did a backup before Syncing her iphone.But would the phone have backed up previously, without her knowledge? Given that she had never plugged it into iTunesbefore...
    First time we've used the Community. Marie is utterly distraught at the thought that we've lost tons of videos of our 2 year old daughter.
    Can anyone help?
    Andy and Marie, United Kingdom

    Have you rebooted mac? Then don't, until you checked the temporary directories. If your Aperture library went offline for some reason, Aperture may have written the images to the temporary caches.
    Check these system folders, if you find any iPhone images
    Quit Aperture.
    Open a Terminal window and enter the following two line:
    open $TMPDIR
    This will open a Finder window with cryptically named folders. Dive into them and look for Aperture's Media cache folder. Are there any image files in the folder "com.apple.Aperture"?
    Sometimes Aperture will write to that directory, if it cannot write to the Aperture library.
    Also check the following location:
    open /tmp
    Added: Is there something special about the photos? Are they HDR photos, or taken i burst mode?

  • I lost all my data after upgrading to iOS5.1. It did not ask me even one single question to delete or sync anything

    I tried to restore it but it gave me nothing but empty iPad. I don't use any other 'i' things. I upgrade and install my new computer and update iTunes.
    It did not ask me anything about my connecting and I ask for updateing old software. Everything is gone TOO smoth and yes clean iPad.
    I tried to find the answer in Internet but it did not fit my case. And they are lucky to have back up or other product from Apple to resync.
    I guess this will be the last one. I also have Samsung Andriod and I like it very much even it costs me very little, quick, shape, not confusing, type it easily, not gugu.
    SO NEXT ONE, I WILL BUY TABLET FROM SAMSUNG.

    I thought it is a intuitive idea to back up. But another problem I heard it before is someone lost the data when he synced his new iTune with the iPad with full data. And it synced iPad empty. I could happen.
    True I should back up, which I did not lost my data much except my notes in iPad.
    My complain is to say normal sensible OS will not do this. My Samsung did not have fansy iTune which I have to be careful too much. I just keep/remove things without warrying stupid sync.
    As you all seem has experience how to use iTune, but I don't. I cannot use it simple.

  • HT201272 Hi, My name is Angelina. I don't know how to download my old purchases that i bought from iTunes store. I lost all my music when i tried to update my iPhone. I feel really lost, and i really need my music back. Is there somebody who wants to help

    Hi,
    I really need some help, with my loved and lost musoc. I really need to get it back. I lost all my music after i trid to update my Iphone. Can anybody help me with this? Im really desperate and i really need som help with this. It would really safe my day!

    The article from which you came provides step-by-step instructions on re-downloading purchases. Where in those instructions are you encountering difficulty?

  • After updating to ios7 I lost all my data, contact list, pictures, etc. How can I recover them?

    After updating to ios7 I lost all my data, contact list, pictures, etc. How can I recover them?

    from your backup ,you do have a backup ?

  • I had to reboot my ipod and I lost all my data. I went into my settings and I am unable to connect to the internet. It wont let my turn it on and I am unsure of what to do now.

    I had to reboot my Ipod touch. I lost all my data and I went into my settings to turn the internet on so I could get everything back and It wouldnt let me turn it on It was just grey. Please help me.

    Sounds like this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • HT201302 please help.. i lost all the data in my ipad after upgrade to ios 702 i want my 3500 pictures back.. please help.. because my i tune also dont have the data

    please help.. i lost all the data in my ipad after upgrade to ios 702 i want my 3500 pictures back.. please help.. because my i tune also dont have the data. please anybody help me...

    Only possible if you have made an iTune or iCloud backup before the update.

  • HT201263 I would like retrieve all my data from my IPhone 4S after I lost all my data! Please help! ? Thank You.

    I would like retrieve all my data from my IPhone 4S after I lost all my data due constant Apple logo on! After I restored this phone I lost all my contacts, text messages, pictures, videos..!!! The question I have is if I never backed up to iCloud and iTunes is there any way I can retrieve all my data that was before restoring this iPhone 4S. Please help! ? I greatly appreciated !!!

    If you never synced your phone to your computer and your contacts were not synced to iCloud or another cloud-based service, everything is gone. You will have to start fro scratch.
    ~Lyssa

  • Corrupted iPod Data After Connecting 2 XBOX: Suggested Software 4 Recovery?

    Hello! Recently after connecting my 120gb iPod Classic to my xbox I lost all my music, movies, pictures, and games apparently. Though I cannot see the files I can however see that one hundred some odd gigs of data are on the ipod. I was just wondering what steps I could take for recovery. Thanks in advance for your help!
    Sidebar: I recently lost all the data on my iMac's hard drive and DriveSavers was only able to recover 50% of my drive. If I cannot recover the music from my ipod I will have lost it for good unfortunately. If you could help it would be GREATLY appreicated. To give you an idea of what i've tried so far, I purchased Stellar Phoenix's Mac recovery softward. It appears to have found some music but it keeps locking up. Any help would be greatly appreciated!

    *Recover media from iPod*
    Check out this post from Zevoneer for options on moving your iPod data back to your computer.
    http://discussions.apple.com/message.jspa?messageID=9935961#9935961
    Some of the tools rely on a fuctioning iPod database which yours obviously lacks, some are able to work with the raw files and a few even claim to be able to rebuild the database on the iPod.
    And I've just recalled this from an ancient post of mine...
    All the significant data about where your data is stored on the iPod is held in the file \iPod_Control\iTunes\iTunes.db. If this file is lost or damaged the iPod won't be able to find your tunes, even though the data is on the harddrive. Sometimes it is possible to rename a temp copy of the database, presumably made just before the last update, but these are not always present.
    If you can get to see the hidden files on your iPod you might have such a file you could rename, it's a long shot but it might pay off.
    tt2

  • I have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and  lost all my data. anyone knows how to fix it?

    i have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and  lost all my data. anyone knows how to fix it?

    If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, there is a hardware problem.

  • I plugged my phone into another computer and seem to lost all my data. How do I undo it?

    I plugged my iPhone into another computer and it looks like I lost all my data. How do I undo this? I tried plugging it back into my default computer and it makes me register the phone. I don't want to lose all my data.

    That's certainly odd... the activation being lost could have been a carrier issue or iOS software issue...
    Was the phone already working and activated prior to this issue?
    You may be stuck with having to restore...
    By default iTunes or iCloud (whichever you have designated) will back up your content and settings... Content wise remember it's still always in iTunes even if you remove it from the phone...
    If a back up was performed prior to you have this issue (either by iTunes or iCloud) then performing the restore will take a bit but wont cause you to loose anything as after the restore is completed iTunes will ask if you want to restore from a back up or set up as a new device... choose the restore from back up option and choose the most recent back up listed and it will then restore all your settings and content...
    Keep in mind this will only be ture IF a back up has recently been saved in iTunes or iCloud...
    In iTunes it's easy to tell... open iTunes and go to prefferences... go to the devices tab and it will tell you the device and last date/time of last back up...
    Unfortunately I'm not aware of how to check to when the last iCloud backup was performed UNLESS you happen to have another iOS device already... another iPhone or iPad for example...
    If you do, then on that other iOS device... goto Settings > General > Manage Storage (under the iCloud section) and it will show you any iCloud back ups youve done with any devices

Maybe you are looking for