Lost all music and videos

I recently upgraded to the new iTunes and now none of my music, playlists or videos are showing up. How do I fix this?

This link let us know that it's your own fault if stuff is lost. It should have been backed up. Well I did back my stuff up and it's not there. Looks like no help from Apple on this issue.

Similar Messages

  • Bloggie lost all pictures and video taken before new year.

    Somehow, the bloggie lost all pictures and video I have taken before Jan 1, 2011. I know I did not delete any of pictures on this camera, but the crossover of the Jan 1, 2011 seems remove all old pictures. Why? It must be a software bug or something.
    I bought my bloggie from HBC Canada, The Bay, in December, 2010.
    My Bloggie has 8GB memory.
    Any idea? Do you have the same problem with your Sony Bloggie?

    Check to see if you have the full space available on the bloggie - if they really are completely missing then there are many 3rd party file recovery programs out there, some free, that can be used to recover accidentally deleted or corrupted files. In this circumstance you also have to be very careful - to increase the likelihood of being able to recover the photos and video after they have been deleted don't save any new photos, files or data to your bloggie until you've made the recovery attempt.

  • I just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks

    i just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks

    If you have no backup:
    Download past purchase
    http://support.apple.com/kb/HT2519

  • When I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo.  I cannot do anything else.  My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!

    when I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo.  I cannot do anything else.  My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I could not found all music and videos in my laptop in itunes? how can i get all content to my itunes?

    hi i am using iphone 3gs 32gb. i installed itunes in my laptop but i couldnot found all files like music and videos present in my laptop. can anybody tel how to get all content? thanks you

    The songs that you downloaded on the iPad can be transferred to the computer when you sync with iTunes. For the music from your cousins computer - if they were purchased with his Apple ID - you can't sync them to your iTunes account.

  • How to re-enable Manually Manage Music and Videos without erasing all music and videos

    I have an iPhone 4S running iOS 8.1.1 and iTunes 12.0.1.  When I updated iTunes recently to the new version, 12.0.1 it unchecked the Manually Manage Music and Videos option on my iPhone's summary page.  I just want to re-enable this feature without having to spend the time re-installing all my music and playlists.  Is there a way to enable this feature without erasing my music and videos?

    I've gone from auto-sync mode to manual management before, and the music, playlists, and videos which on the device from auto-sync are not removed when changing to manual.

  • All Music and Video gone from Ipod classic - help please.

    I unplugged my ipod from my work pc yesterday and found that all the music and video have apparently been erased.
    I've plugged it back in this morning in the hope that an xml file needs rebuilding somewhere and itunes is showing my ipod as empty, even the pc thinks there is 150gb+ space on there. Sharepod also thinks it's empty.
    The strange thing being that some old photos that were on there have remained. I don't use the sync feature and unfortunately my back up external disk which contains my music library is in another country at the moment.
    Have my files gone forever?

    Sounds like the directory holding the music has been erased. Odd that it still had some photos. An undelete/unformat software might be able to rebuild most of your files from "free" sections of the disc that haven't yet had anything new written into them. If you can recover the files to the point that they are taking up space on the iPod's drive (or they can be copied to another drive) there are other posts that help with rebuilding them into a library.
    There probably are some suitable free tools out there if you can wade through all the "free" recovery tools that are only free up until the point of any actual recovery.... Otherwise shell out a little cash or wait until you can be reunited with your backup.
    tt2

  • Lost playlists, music and video

    When I connected my 1g Itouch to my computer today, none of my playlists or music registered. I disconnected it and tried to access them on the itouch and found that nothing is found despite the fact that itunes is still showing that the disk space is still being used, although instead of it being marked down as music or video on the summary, it is down as 'other' and I cannot access it. My apps are all still working fine, but I was wondering if there was a way that I could either restore my music and video files so that they are acessible, or, at the very least, a way of removing the items to reinstall without having to reset the whole player.
    If I have to restore the itouch to factory settings, would that mean I would have to pay again to get the 2.2 update?
    Thanks for any help.

    I think restoring the device is your only option. And you don't have to pay for the 2.0 update again as long as you use the same computer that you brought the app from to restore your iPod. You can try to reset the iPod but I doubt that will help much. To reset hold down the Home and Sleep/Wake buttons until the  logo appears (ignore the turning off option).

  • Ipod taking all music and videos of slowly

    so far my ipod has taken half my music, 2 episodes of tow and a half men, 1 episode of family guy, and 5 episodes of survivor but not all at once it has come off slowly over the past week
    i try to restore it, but it says
    your hardware cannot be restored because it is in use with another application
    but I bought it new and its on in use with 1 computer
    can anyone help?

    Hi! Not really sure what you mean.
    Are the entire missing from itunes on your computer or from off of the ipod Classic?
    1. Check you itunes library folder and verify that the entries are missing from the library itself.
    2. If they are present, and just not showing up in itunes, use the add file feature to add them to itunes.
    3. If they are missing off of the classic and are in itunes, do a sync, if you sync all of your music and videos. Check how you sync your movies and videos (all, unwatched)
    Any other suggestion I could make, require more information.
    Hope this helps...

  • Upgrading to 11.1.1 has wiped my ipad1 of all music and videos when synching. Please help

    I am running Windows XP, have an ipad1 running IOS 5.1.1 and an ipod 5th gen 80gb video.
    I have 6,000 songs in iTunes, podcasts, books, apps and numerous movies and videos both purchased from Apple Store and some home converted mp4s.
    I upgraded to 11.1.1 5 days ago and since then, every time I have tried to sync my ipad as I add more videos, it has gone mad and on step 4 out of 5 of the synch process it hangs and then gives me a unknown error code -69 and not only does it not add any new video files, it removes existing ones that have always been there and I just get the grey dotted circle next to them now when I look at the ipad films directory.  Podcasts are fine.
    I have fully restored the ipad, I have experimented with manually managing music and videos, I have tried to add the old 'always worked before' videos back, one by one but absolutely nothing works and since I did the restore, it now won't add ANY of my music files...I just get the error -69.
    I connected my old faithful ipod instead to see what happened and exactly the same story.
    Can I roll back a version of iTunes? What can I do? It's been maddening and I have spent 2 days trying to fix it.
    Please let me know if you have any suggestions I can try. I see that many people here have had similar problems and turning wifi on the device off seemed to have helped - but I don't even have wifi on my ipod and it screwed that up.

    Hi there,
    That's a point for a huge discussion... "EPMA may already be on its way out the door"
    I thought that it is the other way round? That Oracle aims to stop using classic application and move everything to EPMA...
    Regards,
    Thanos

  • How do I transfer all music and videos from one computer to another?

    I need to transfer my music and videos that are in itunes from my laptop to my new desktop, and I dont want to lose anything because when I update my ipod it will be takin off, right? Please tell me how I go about doing this, thanks a bunch!!

    There are a number of things you could do. One would be to network the to computers and transfer your iTunes folder from one to another. You can also use your iPod as a hard drive and move the folder with it though that would be considerably slower than computer to computer. Here are a few links that may help you out:
    New PC & moving iTunes library
    iTunes: Copying music between authorised computers with iTunes for Windows
    How to use your iPod to move your music to a new computer
    This article describes moving your music to another drive on the same computer but could be adapted to moving between networked computers: Moving your iTunes Music Folder
    Also If you are using the iPod in manual update mode, your iPod is safe from being accidentally erased when you connect to iTunes on a different computer. Change the setting before connecting it to your new PC:
    Using iPod with Multiple computers
    Managing Your Songs Manually

  • I have double IDs for Itunes.  How can I delete one without losing my music.  Also, I want to synce my new desktop computer with my older i4s.  All devices are registered to do so.  However, last time I tried I almost lost all music and Itunes BARELY supp

    I have double ID's for Itunes.  How can I keep all my music and get rid of the ID that I do not want.  It was an issue when I tried to transfer music ..  I contacted Itunes and they BARELY helped me get the music back.  They also would only allow me to chose one ID to replenish the music (wich was lost) to my new device.  So, I chose the ID that showed more music.  I am irritated that I still have 2 ID's and can't really figure out why they both have the same music.   Oldest to newest purchases are shown on both id's.  Also, I am afraid to sync now because they told me it was a one time deal.  When docked my phone to my new computer all of the music is shown on my computer now.  However not on my I phone. 

    I had the same problem. I solved by (I use Windows7, should be same for OSX):
    1. copying the library from the older computer to the new computer, at the usual itunes media location.
    2. on new computer's itunes preference (advance), uncheck the box "Copy files to iTunes media folder when adding to library"
    3. open up this folder of media copied over from old computer, just drag over to itunes library, cursor will turn into plus sign.
    4. since you unchecked the box for "Copy files to iTunes media folder when adding to library", you are in effect only growring the new computer's itunes library's database. Your media files are already under the folder on the new computer.
    Now when you connect iphone to this new computer and tells you it wants to erase your iphone's library in order to sync with this one, go ahead, click yes. Why is this ok now? Because you've copied all your files over to the new computer. So when you sync again, your existing files are there on the new computer.
    You should export play lists on the older computer to be imported on the new computer though.

  • I have an iPhone 4.  I unplugged my phone during an update and have lost all pictures and videos from the last year.  Is there any way to restore from a certain date to recover?

    I have an iPhone 4.  I unplugged my phone during an update and have lost all pictures, text messages and videos from the last year.  Is there any way to restore from a certain date to recover them?

    If you have a current backup you can restore your phone to that backup.   http://support.apple.com/kb/HT1766

  • Itunes has lost all music and no files located on laptop apart from one.

    Hi,
    We have recently downloaded all our CDs into itunes to clear them out and have them successfully on our devices. I went to reorganise my music and change things and discovered that my music library looks like it is there but says cannot locate file. I have tried to search for the albums but they are nowhere. There is my most recent download and I can search for that and it plays but that is all. Please help...we no longer have the albums and have purchased a lot through itunes.
    Thanks.

    Hey Lhatcher1987,
    That can definitely be stressful, but there's an article that can help you find the media you expected to appear in iTunes. I'd read through it and see if that helps you find the missing music:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    All the best,
    David

  • Lost all pictures and video of baby!  How to get them back?

    My daughter plugged her iphone 4 into itunes on my computer and she accidentally hit restore and it restored her phone to my phone settings, etc.  She lost all her 10 month old babies pictures and video.  She is devestated.  Is there any way to get them back?

    MeAndMo wrote:
    My daughter plugged her iphone 4 into itunes on my computer and she accidentally hit restore and it restored her phone to my phone settings, etc.  She lost all her 10 month old babies pictures and video.  She is devestated.  Is there any way to get them back?
    When you restore an iPhone the first step is a backup of the phone. She should be able to restore that backup.
    Connect the phone to the computer, click on its name in iTunes, and click "Restore backup".
    If she had backed up her phone to a different computer the pictures would be in the backup on that computer. If she had turned on iCloud backup on the phone the pictures would be in the iCloud backup. If she had enabled Photo Stream on the iPhone the images would be in Photo Stream. If she had transferred the photos and video to her computer as you would with any digital camera by connecting the phone to a computer and importing the images and video they would be on that computer. If she did none of these things and there is a problem with the backup that was made automatically when she did the Restore then they are lost.

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