Lost all my contacts!! Iphone 4
Since upgrading my iphone 4 to IOS 7 regularly all my contacts disapear... Each Time i must connect to iTunes ans sync with iCloud, but is there one solution for stop definitly this problem?? Thanks for answers
I have the same problem. It has happened twice in the last week. Nobody here has actually given a solution to the problem.
Here are the particulars.
-iPhone 4S
-iOS version 7.0.4
-Seems to only happen when I am home and the iPhone is synching with WiFi.
-The problem begins with a dialog window on the phone that requests that I re-enter my iCloud credentials.
-Within a few minutes/hours, all of the iCloud information is gone (contacts, calendars)
-Email seems to still work for the iCloud and all other email accounts (gmail, hotmail, etc.)
-The only way to get back the information is to re-boot the phone.
-Prior to the dialog window, nothing out of the ordinary has taken place.
-I am a little OCD, so I permanently close all running programs except for Mail, Messages, and Phone.
-Programs running prior to the problem could be many but typically I use Waze while driving home, and I would have closed it after I pull in to the garage. (My iPhone gets WiFi in the garage)
-The biggest drag is that when the contacts get cleared, any personal ringtones, or other identifiers get permanently cleared and have to be reassigned. That is the most annoying part.
What else does anyone need to know? It seems to be a thing, so when (and I'm sure it will repeat) it happens again I will throroughly check all suggestions.
I know how to fix it. I would like to know how to prevent it from ever happening again.
Similar Messages
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The last time I synced my iphone to itunes, I lost all my contact info, photos, calendar, and voice memos. This time I still have them, but I lost all the apps I had downloaded. Also, I just bought an ipad, and itunes does not recognize it.
Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself. -
My husband and I both have iphones and everything was ok until I synced his phone and lost all his contacts and pixs. I downloaded verizon's contact retreival app and got his contacts back but now his contacts keep overwriting mine. I can sync my phone and get my contacts back but within a few hours, his show up again. We use the same apple id for purchases. What can I do?
Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?
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hi me kashif Hello people,
I lost all my contacts on my iPhone. Facebook contacts integration is turned off. When I got to know that I have no contacts on my iPhone. I checked my settings and iCloud backup and contacts on iCloud (in settings) were off.
Is there a solution to get all my contacts back? Please help me. I want my contacts back, as soon as possible.
Thank you in advance.
iPhone 4S, iOS 7.0.4Unless as part of a backup, or stored somewhere else, they are gone.
Your son needs his own Apple ID for iCloud, FaceTime & iMessage. He can continue to use yours for iTunes content, but for everything else, he needs his own.
When you did what you did, as far as iCloud knows, this is the same person with multiple devices, and that's they way things are supposed to work: keep everything in sync. -
My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?
The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone. -
Lost all my contacts in Mac address book. Tried syncing my iPhone/iPad contacts to Mac via iTunes and is not working. Please help
Welcome to the Apple Community.
Unless you have the contacts backed up somewhere, you won't be able to restore them.
You and your son should have your own iCloud accounts then you can keep your own contacts and calendars etc and avoid deleting each others. -
I updated my iphone 4s to get iclouds and lost all my contacts. When I tried to sync my phone to itunes, it said I needed to update my itunes for it to work on my phone. There was no place to update so I installed itunes again. Still no contacts !!!! I've tried all the troubleshooting and still can't get them. They are not in www.icloud.com either. Help!!!!!!
iTunes 10.7 does indeed work on OS X 10.8 Mountain Lion. Do you mean you have Mac OS X 10.5.8 Leopard? If so, and you updated your iPhone 4S to iOS 6 on some other computer, then you may be out of luck synching to your 10.5.8 system, but you can get and try 10.6.3 here:
http://support.apple.com/kb/DL1575
Regards. -
I erased everything on my iphone and lost all my contacts pictures and everything else how do i get the contacts and pictures back from my itunes account?? ive tried restore its like it gave me a whole new iphone thing.
If you plug in the iPhone to your computer, any contacts ect that you synced with your computer with sync back with the iPhone when it is selected in the iTunes menu under info. Anything that was added without syncing was lost, I'm sorry. A good future solution is to get iOS 5 when it comes out this fall, so you don't need to manually sync contacts, its automatic!
Best Regards
Mark -
I had my computer worked on recently. When I got it back, I had to reinstall itunes. I synced my iphone and lost all my contacts. How do I get them back?
Synch your contacts back from whichever program on your computer you've stored them in (Outlook, Address Book) or from your cloud service.
Not using your phone as indended and didn't have your contacts on your computer or with a cloud service? Then they're gone. -
I have upgraded iphone ios 3.1 to ios 5.1 and have lost all my contacts and can not find them on my pc. Can anyone pleeeeese help me?
If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.
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I just updated my Iphone 4s to the new operating system but lost ALL MY CONTACTS on my phone. The contact list on my phone is completely blank. PLEASE HELP!
Hello 6underwood,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
If you are experiencing difficulties with the connection between your stereo and device, disconnect the device, and then power cycle the stereo and your iPhone, iPod touch, or iPad. When the Home screen reappears, reconnect your device. If you cannot power cycle the stereo, turn the car off and then back on to allow the stereo to power off.
Best of luck,
Mario -
I connected my new iphone to my computer for the first time and lost all my contacts. any way to get them back
Did you have them stored in iCloud?
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I lost all my contacts on my iPhone 4S. When I connected to iTunes it automatically synced and wiped out my backup. How do I restore to a previous backup?
Do you have your contacts on your computer? You could sync those over: http://support.apple.com/kb/HT1386
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I have just updated to i0S on my iphone and have lost all my Contacts- when I try and sync from my computer it says that my Contacts have been disabled - help!
Have you tried the usual cures such as resetting your phone or backing it up then restoring from the backup?
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I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????
Hi jandroantonio,
Welcome to Apple Support Communities.
It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
I see there is another ios update. I have an iPhone 4S. The last time I updated the ios I lost all my contacts, as I had not been using the iCloud as a backup. I am now apprehensive about the latest update. How can I determine if contacts are backed up?
You should never lose contacts under any circumstances.
Although contacts are included with the iPhone's backup, contacts are designed to be synced with a supported address book app on your computer where such important data should be available with or without an iPhone or any cell phone. Not a good idea to depend on a cell phone for such important data which can be lost or stolen or damaged beyond repair.
In addition, there are a number of free email accounts that support syncing contacts over the air including an iCloud account, Gmail, Yahoo, and Hotmail.
If you are not syncing contacts over the air with an iCloud account and not backing up your iPhone wirelessly with your iCloud account, your iPhone's backup is being updated by iTunes on your computer which is updated as the first step during the iTunes sync process.
With Windoze, contacts can be synced with Outlook 2003, 2007, or 2010 along with syncing calendar events, notes, and reminders, or with the address book app used by Outlook Express and by Windows Mail called Windows Contacts for syncing contacts only. With a Mac, contacts can be synced with the Address Book app. This is selected under the Info tab for your iPhone sync preferences with iTunes.
If the supported address book app on your computer is not used and has no contacts available, before the first sync for this data enter one contact in the supported address book app on your computer. This will provide a merge prompt with the first sync for this data, which you want to select.
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