Lost all my photos and txt messages during last update- HELP PLEASE

During the last IPhone update my phone went into restore mode and when it recovered all my photos, videos, and txt messages were gone.  I went to restore through old ITunes restore points, but they were gone too- all I have is one from 2011 and the one with nothing on it, and I have synced my phone hundreds of times since 2011.  Is there anything I can do?  I have a Mac, could I use Time Machine to go back to an old date, and possibly the ITunes restore points will be there?  Any help will be much appreciated!!!

Did you fail to backup the device prior to attempting the update?  If so, any content between the last backup and when the update apparently failed will be gone.
If the device has been used as designed, contact would be synced to a supported application on the computer or a cloud service.  Simply sync them back.
Pictures and videos taken with the device are designed to be copied to a computer regularly.  Only a fool would expect a device so easily lost/stolen or damaged to be sole storage of their "important" pictures.

Similar Messages

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    SEARCH!!!
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    Mac OS X: How to quit an unresponsive application using Force Quit

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