Lost all my saved passwords and the master password. Why and how?

1. I have a blog that has Zazzle marketing "flash panels." About 4 months ago, I stopped being able to see them, even though others on Zazzle could see them. Yesterday I disabled AdBlock Plus and Adblock Helper so that I could see the flash panels. I could see them. Then I turned the addons back on. I think that the master password was still working, because I had to restart the browser and then Microsoft insisted on my restarting, so there must have been updates to install. They didn't immediately work, as I saw some context ads. I got a message from AdBlock that it wasn't turned on for that page, and I followed directions and got it back on. 2. Another thing that I did yesterday, that I don't generally do, was to clear all the cookies. I have Do Not Track, so I usually don't bother with clearing the cookies. I closed the browser. 3. Yesterday I tried some new addons that I don't recall the names of now. I wound up removing them all, so that I could go back to my previous well-running browser activity. 4. I went through my programs and removed all that I did not recognize, about 6 of them.

hello linda, according to norton the toolbar is already compatible with all firefox versions up to the currently released version. please run the norton liveupdate utility repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under ''firefox > addons > extension'' afterwards.
for more information please refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-25-Support-for-Norton-Toolbar/td-p/1041991

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