Lost all of my music during software update

I updated the software on my iPod Touch and all of the music I downloaded (and paid for) from iTunes is gone. Is there any way to get it back? Unfortunately I do not have it backed up to my computer, since I haven't done a syn in quite some time.

I have a similar problem to KitBear up there, except that I did backup my music, just not in iTunes. I'm not a big fan of iTunes as a library manager, plus I've got a few files that iTunes mysteriously refuses to acknowledge, so I use a third party program for the management of my music library only. This program, and the capacity vs available gig count on the iPod itself, confirm that all my music is indeed still on the device. But the device seems to think otherwise - the only song, of my 9,600+ song library, that shows up as availble to play is the one single song that I purchased on it. Any suggestions that don't involve resyncing with iTunes and potentially losing all the data that is, in fact, buried somewhere on my iPod?

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Lost all contents and settings during 'routine' update to v1.1

Hi all,
Not too sure what went wrong, but I lost all settings and data during what I thought would be a routine firmware update.
In the middle of the update, the phone hung, and the PC gave me the error message that it needed to restore to what turns out to be factory settings. All settings, data, notes and pictures were gone! (no warning given!)
Since I didn't have a chance to download these before I got started, I'm not too sure what to say - if you see a way of backing up your phone before you update the firmware, I'd recommend that you do it.
I've updated a lot of firmware in my life - I'd have to say this is the worst and the first time ever that I've lost data.
In case anyone from Apple monitors this site - is there a way to seperate the data and the firmware area, so that if this kind of thing happens, you only wipe the firmware area?
The phone even initially told me I had to re-register and only offered me a way to make an emergency call ...
-R

Have you docked your Iphone in before updating? If so your contacts and settings should be saved. Yes your picture's are going to gone because you have to manually save them. According to this post http://discussions.apple.com/thread.jspa?threadID=1069906&tstart=0 it looks like the activation is down with ATT so this is why you are having problems getting all your contacts and settings and having to reactivate.
Message was edited by: XFaega

I have just lost all my data in a software update

I have just lost all of the data on my iPhone! In a software update! I do not have iCloud or a back up on my laptop! What do i do? Please help me!!!!

Sorry...
Set up iCloud - no reason not to considering what you've just been through. It's easy, and it's free.

I lost all of my music during a sync! how can i get it back?

I went to sync my iphone with itunes on my computer and lost all but 67 songs!! how can i recover them?

Your contacts should be available on your computer. Were the contacts lost in the address book on your computer that is supported for syncing contacts with your iPhone?

I have install last update for i pod(ios5) but during installation there was one problem....i have restore my ipod and now i have lost all my buyed music!!Is not possible download it....?What are the details, including any error messages, related to your

I have install last update for i pod(ios5) but during installation there was one problem....i have restore my ipod and now i have lost all my buyed music!!Is not possible download it....?What are the details, including any error messages, related to your question?

Have you not got the music on your computer and/or on backups on, for example, external drives or CDs/DVDs ?

I downloaded i tunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone. I would like to get it reinstated how ?

I downloaded itunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone and can no longer retrieve them. I would like to know how i can reinstate the lost music please.

When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing!

LOST MY CONTACT DURING SOFTWARE UPDATE

I LOST MY CONTACTS DURING SOFTWARE UPDATE A WEEK AGO , TRIED TO RESTORE FROM MY LAST BACK UP HELD ON MAY 16, BUT FAILED , AM EVEN SURE I'V SELECTED ALL DATA BACKUP FOR ANY OF MY PREVIOUS BACKUP , TRIED TO RESTORE FROM ANY BUT FAILED , TRIED THE GMAIL CONTACTS ALSO FAILED , WONDERING WHERE MY CONTACTS I'VE SAVED FOR MORE THEN 10 YEARS ARE GONE ....AM TOTTALY DISSAPOINTED SINCE AM A BLACKBERRY USER SINCE 5 YEARS , ALWAYS SUPPORTED BLACKBERRY AGAINST IPHONE USERS , ALL MY FREINDS ARE NO MORE USING BLACKBERRY AND SWITCHED TO IPHONE OR SAMSUNG , AM HAVING AN EMPTY BBM LIST NOW , BUT STILL SUPPORTING AND EVEN BOUGHT THE Z10 FIRST WEEK OF RELEASE , I WOULD UNDERSTAND THAT A TECHNICAL PROBLEM HAPPENED DURING THE SOFTWARE UPDATE , BUT CANT UNDERSTAND THE USELESS BACK UP I'VE ALWAYS DOING ! AND THE WORSE IS THAT LAST SOFTWARE UPDATE TURNED THE Z10 TO A WORSE MOBILE.

Hum, it is worrying...
So... your contacts seem to be on:
Gmail,
your previous backups.
-Solutions:
if all your contacts are on Gmail: copy them manually on your device,
they are a priori all in your backups: wait that Link won't be in Beta anymore, and then restore.
P.S.:
You make backups and don't register your contacts on SIM, is it possible ? Personally, I rarely register contacts on SIM. If there is a malware, it can be charged from the SIM to the Phone, this is why.

How can you restore photos lost during software update on iTunes?

How do you restore or even find photos lost during software update of iphone 4 on iTunes?

Why did you not back it up before performing the update? Did you perform the update on a computer other than the one you normally sync with?
As already stated, if you didn't back it up, the data is now gone.

I lost all of my music on my iPhone and must have separate iTunes account. How do I see if I have multiple accounts?

i lost all of my music on my iPhone and must have separate iTunes account. How do I see if I have multiple accounts?

It may be same computer but if a new, empty, library has been created then it is not the same library your device was synced with...
For general library squiffiness following an upgrade or crash the easiest thing is to restore your last backup, but I guess if it were that simple you wouldn't be here.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup! For example grab SyncToy 2.1, a free tool from MS. This can be used to copy your entire iTunes library (& other important data folders) onto another hard drive or network share. You can then use SyncToy periodically to synchronise or echo your library to the backup. A preview will show which files need to be updated giving you a chance to spot unexpected changes and during the run only the new or updated files will be copied saving lots of time. And if your media is all organised below the main iTunes folder then you should also be able to open the backup library on any system running the same version of iTunes regardless of drive letter or path.
tt2

I recently got a replacement iPhone and when syncing it I found I lost all my downloaded music in my iPod, can I get it back?

I recently got a replacement iPhone and when syncing it I found I lost all my downloaded music in my iPod, can I get it back?

I lost all content on my ipod after connecting it to a new computer. I had brought my iTunes library over from the old computer and had the most recent iTunes installed, but iTunes didn't see the ipod. Long & short of it is I worked with Apple support, finally was able to restore the ipod and everything looked like it was syncing normally. When I ejected the ipod there was no content on it at all. After trying several times unsuccessfully to get it reloaded and another session with Apple support, they suggested the ipod was damaged. Since it was working fine up till that point I doubted that. I then thought it might be the iTunes library that was corrupt so I checked that. (It's fine.) So I found an ipod repair place (authorized Apple dealer) and when I called them they found that it appears to be an issue with iTunes software itself and pretty much said I have to wait for an update to fix the issue. So I did everything you're supposed to do & it messed up my ipod. Now iTunes doesn't recognize thje ipod again!

I had to get my hard drive replaced from Apple, I lost all of my music obviously. My question is, how can I get all my music off of my iPhone onto iTunes? Since it's a new hard drive, the iPhone isn't recognizing this as it's home computer.

I had to get my hard drive replaced from Apple, I lost all of my music obviously. My question is, how can I get all my music off of my iPhone onto iTunes? Since it's a new hard drive, the iPhone isn't recognizing this as it's home computer.

You will need to use third-party software to transfer music from your phone to the iTunes Library. I recommend Phone to Mac - Pod to Mac | Macroplant.com.

My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I need my music back...

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>

ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content.

HT202157 My Apple TV blocked during software update. What should I do?

My Apple TV blocked during software update. What should I do?

You can't do much else besides pull the plug. If it causes further problems you should be able to restore as below:
Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
On the other hand you may be able to simply start the update again. If however the update continues to fail, you should try the restore routine above.

Ipad stuck at apple during software update

my iPad is stuck at apple logo during software update … what to do i have important date stored in it

If the reset doesn't work, you will have to force iPad into Recovery Mode.
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Lost all of my music during software update

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