Lost all printer drivers this morning

Went to print an AOL e-mail message and found that all of my printer drivers were gone.
The only one listed was to "One Note 2007" which is not even on my computer.
Went to HP and downloaded a new driver.
Ran a Norton review of my computer and nothing was found. Tried
to ask a question in support and was kicked out of the queue twice.
AOL started a new mail system today.

I've been seeing this a lot over the past few weeks. I can't narrow it down though... I'm in the same boat! I have several clients that use HP USB printers and they seem to lose their printer(s) every couple of days or every 2 weeks (depending). Like I said, I don't know what it is but it's becoming an issue. I've even gone so far as to reload the OS (WinXP), thinking it was a corrupt OS. The printers just disapear now and then!!!
03-19-09
1302 EDT

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<Email Edited by Host>

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Lost all my drivers need a recovery disk. Please Help?

My HP Notebook Model is: DV6-2165tx.
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No Error Messages.
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You can download all the drivers from the following weblink for free:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&os=4062&product=4157629&query...=&
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Hours of Operation: Monday to Friday, 9:00am to 6:00pm (English and Hindi)
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

I've lost my printer drivers

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Please rate helpful posts by clicking on the stars below the right answers !!

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here is a link and a customer service response for your case.
http://printer.konicaminolta.net/dri.../2430dlppc.dmg
Please contact the Konica Minolta Printing Solutions Customer Support
Center if you have additional questions, problems, or issues with your
printer
Thank You,
Customer Support Team (T-984017)
KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.
Email Address: [email protected]
Online Buying Source: http://www.q-shop.com
Online Answer Base Support: http://printer.konicaminolta.com/sup...ase/index.html
Support Phone Number: 1-877-778-2687"
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Lost all printer drivers this morning

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