Lost all purchased music

I recently lost my phone, and I lost all my data. When I got it back and signed on the iTunes store, it showed that I did not purchase any music, although I did. The two e-mail addresses used to purchase the music won't work. How can I get my music back?

Had the same problem. Go to the home page on iTunes. Click "Account" (Under Quick Links). Scroll down to "iTunes in the Cloud" and click "Manage" under the Hidden Purchases. Every purchase should pop up after that.

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Upgrade to 6.0.4 lost All purchased music et al...

went to 6.0.4 from some flavor of 5 and now No purchased music At All,
also about 1/3 of my library is gone also
curious that....
tried the usual trashing prefs etc to no avail

Are the lost tracks still listed, but with a question mark? If so, you could try a script like iTunes Track CPR v1.3 to have iTunes see them again.
If they are completely missing from itunes, check to see if the music is truly lost. Use Spotlight to search for mp4 files to look for your purchased music or mp3 to search for your mp3 files. You could also manually look through ~Music/iTunes/iTunes Music to see what files are there.

Lost all purchase music!

My brother updated our iTunes, so I'm not exactly sure what happened during the install process, but now I've lost all of my purchased music. I can go to my purchase history and see everything I bought, but there is no longer a purchased subsection in my iTunes. I didn't have the music on my iPod when he updated it, so I have no idea how to get my music back. Help?

First of all check your computer to see if the files are still on your hard drive. If they are still there use the File>Add File to Library option in iTunes to add them back into your library: iTunes Music Store: Finding missing music and video downloads
If the files are no longer on the computer and if you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive

I lost all my music from my ipod when syncing and do not have them backed up. I have the purchase list from apple, how can I get that music?

I lost all my music that I purchased from Itunes. I would like to know how to get all the music that is purchased back? I do not have anything backed up but I have the invoices for all the songs.

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

I have an iPod Classic 5th Gen. After 1 month I've lost all my music and playlist files. The only files left are music I have purchased from iTunes. How do I restore my music library to my iPod?

I have an iPod Classic 5th Generation. I have not used it for about one month. When I turned it on, I had lost all my music and playlist files. The only thing left on the iPod was the music and audio books I have purchased from iTunes store. I tried to delete everything on the ipod by sliding the hold button and then pressing the center button and the menu and I saw the apple logo on the screen but the iPod wouldn't reboot. Any suggestions as to how I can delete everything on the iPod and then plug it into my computer to restore my music library? I am using a Windows 7 operating system.

Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck!

I update my 3G iphone to the ISO 5.0 and now I lost all the music that I had downloaded from my CD's but i still have the muisc that i had purchased. how can i get my CD music on my phone?

I updated my 3g iphone to the ISO 5.0 & now i lost all the music that I had downloaded from CD's, but all the music i purchased is still there. How can I get my CD music back on my phone?

for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.

After the last update of itunes I seem to have lost all my music (Cds that I had downloaded into itunes) except the once I had purchased from the itunes store. Can anyone help? Do you know what might have happened?

After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.

Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R

HT201272 Hi, My name is Angelina. I don't know how to download my old purchases that i bought from iTunes store. I lost all my music when i tried to update my iPhone. I feel really lost, and i really need my music back. Is there somebody who wants to help

Hi,
I really need some help, with my loved and lost musoc. I really need to get it back. I lost all my music after i trid to update my Iphone. Can anybody help me with this? Im really desperate and i really need som help with this. It would really safe my day!

The article from which you came provides step-by-step instructions on re-downloading purchases. Where in those instructions are you encountering difficulty?

The hard drive on my laptop died, so i have lost all my music. It is saved on my iphone, is there any way to transfer it across onto my new laptop? Or does itunes keep a record of my purchases?

The hard drive on my laptop died, so i have lost all my music. It is saved on my iphone, is there any way to transfer it across onto my new laptop? Or does itunes keep a record of my purchases?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

HT203167 I just updated my Iphone, but have lost all my musics I purchased from itunes.

I just updated my iphone, but have lost all my musics I purchased from itunes.

Depending on which country that you are in you might be able to re-download it for free : re-downloading. Otherwise, have you not got a copy of them on your computer and/or on a backup that you can use to re-sync them to the iPhone ?

Lost all my music library and only have purchased music left how do I retrieve?

I lost all my music on my computer and my iPad while syncing how can I get it back it is not in the recycle Ben and I cannot find it anywhere

Hey Unctarheel2u,
I'd go through the directions in the following article, which provides steps to help you find missing media in iTunes:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Take care,
Delgadoh

I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.

I have paid for itunes match and have now lost all my music of my iphone except what I paid for from itunes, 964 songs gone not at all happy. Can anyone help

I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?

Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.

Hello - I am trying to sync my ipod touch with itunes and I have done many times and now today I am getting error message 13019. I have listened to all the suggestions of how to fix it from apple and now I lost all my music off my ipod. HELP?

Hello - I have been getting error message 13019 all afternoon and I have never had that before. I have listened to all the suggestions on this site and nothing has helped. And know I have lost all the music off my ipod (luckily it is still on itunes) I really need this figured out asap since I leave on vacation in 4 days! Please somebody help. I have never had so many issues

When you open iTunes and plug in iPhone (iPod) to computer, it appear in the left bar. Then just simply right click on you iPhone (iPod) and choose Transfer Purchases, this should copy your purchased items to your computer.
Hope this help

Lost all my music in my iphone after update

have a iphone 3G that i updated today.. lost all my music that was on my iphone(ipod) how do I get it back?
I am trying also to take the music from my ipod and import to iphone.. how can I do this.

try changing your appleID to whatever you were using when you were acessing the UK store. Then try to re-download the purchased music. I am not sure if re-downloading music works from the UK store, however. It might be US only. If this is the case, you will need to contact iTunes support.

Lost all purchased music

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