Lost all settings after reboot (not restore)
Man, was this frustrating. I needed to reboot my iPhone 4 today due it acting unusually sluggish, and after I did so, it acted as though it was a brand new phone, showing me the message about editing the home screen icons when it turned back on. In addition, certain settings were lost, including push notifications, wallpaper, and I think a few others. Mail and calendar accounts stayed,though contacts were messed up (e.g., some records merged for some reason). Very bizarre.
While I'm okay because I have a recent backup, this causes me some concern down the road. What if I don't have a recent backup? Has anyone else experienced this issue?
Again, in a nutshell, rebooting caused my phone's settings to reset, and I lost some crucial items, such as pictures and contacts. I'm scared that this will happen again, and I won't be so lucky as to have a recent backup. On top of that, restoring to the MOST recent backup was no good either, since it just restored the incorrect settings.
I have an iPhone 4 I've had since it's release... Running 4.3. I had been told several months back by an Apple Care rep that it was good to do a hard reset (holding down the lock and home buttons until the Apple symbol appeared) every few weeks. This is the first time I had done it since 4.2 came out though (but again, I'm on 4.3 now).
So I first noticed my friend's picture was messed up when he called... Then I noticed the main ringtone was back to default... And my battery percentage is now gone as well.
Some unrelated (possibly) things: I just got an iPad 2 and it is synced using the same account with the same computer. Ever since getting the iPad 2 every time I get a new app on one of the devices it will appear on the other device after I sync it...I also had an app I had deleted from my iPhone reappear after syncing. I don't know if that's normal or not.
The main reason I'm writing is that since 4.3 has come out and most of you posted about this before it coming out... I wanted to document it was still a problem.
Lastly... My phone had not frozen, But it was locked when I did the reset. Hope this helps
Similar Messages
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Mail lost all settings and does not allow to see old messages
One day I launched mail and it appeared as if it was starting for the first time. I aborted the procedure, rebooted and relaunched mail but again. So I regave all the necessary parameters. Then I noticed that Mail had actually kept all the previously custom folders but would not show -a part from the most recent ones- all older messages in Inbox. I looked into Library/Mail/mailboxes and found the missing messages but whenever trying to reimport them into mail got the message that Mail could not find messages in a format acceptable to Mac OS. Actually the messages can be opened with the Mail (but not imported) and have extension .emlx
As an addtional info, the problem appeared shortly after I had switched hosting service but I do not see how this could have affected mails sitting in my hard disk.
It should also be noted that I am receiving and reading new mails without problem.
Any suggestion on how to recover my messages and have them again accessible in my Inbox?
Thanks.
StefanoWhat you’ve described could be the result of having set up the account differently and Mail not recognizing the account folder already present in ~/Library/Mail/ — see below a more thorough description of this particular issue. If this is a POP account, the most recent messages in Inbox might appear to have been preserved because they were still on the server and Mail downloaded them again as if you had never set up this account in Mail before.
Under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all your non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
There are three ways you could have solved this problem (#2 is what you did):
(1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
(2) Set up your mail accounts again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
(3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, I would expect com.apple.mail.plist.saved to be corrupt, but apparently that often is not the case and the settings can indeed be restored by just renaming it back to com.apple.mail.plist.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.
<hr>
For each mail account, Mail creates a folder in ~/Library/Mail/ whose name starts with the account type (POP, IMAP, Mac), followed by the account username and the incoming mail server.
When re-creating com.apple.mail.plist, setting up an account with a username and an incoming mail server that exactly match one of the already existing account folders in ~/Library/Mail/ causes Mail to automatically recognize and reuse that account folder. If the username and/or the incoming mail server are different and don’t match an already existing account folder, however, a new account folder is created from scratch, that account behaves as if it had never been set up in Mail before, the old account folder is simply ignored, and the messages it contains become inaccessible other than by manually importing them or setting up the account again.
If you have more account folders in ~/Library/Mail/ than accounts in Mail > Preferences > Accounts, that means some of the account folders have been created anew whereas others are being ignored by Mail (and hence, you don’t have access to the mailboxes and messages stored within them). You can, however, import their contents doing File > Import Mailboxes, choosing Mail for Mac OS X as the data format, and following the instructions. You can get rid of the unused account folders afterwards.
Pay attention to the instructions that Mail displays when choosing Mail for Mac OS X as the data format. In the next step, Mail wants you to select the folder that contains the mailboxes to be imported (i.e. the folder where the *.mbox folders to be imported reside), not the *.mbox folders themselves nor the Messages folders within them. If you select the wrong folder, Mail says “No valid Mail for Mac OS X files were found” because it cannot find any *.mbox folders within the folder you’re selecting.
Alternatively, you may try re-creating com.apple.mail.plist again and this time use the exact same username and incoming mail server that Mail used to name the old account folder. -
So here's my problem. I just used the "reset all settings" option, and accidentaly restored an old backup. It deleted all my photos and contacts, but for some reason I still have all the apps from after the backup date,and it also kept the notes from after the backup. The "reset all settings" option clearly says no loss of data or media, so I don't understand why some stuff got deleted. My question is, is there a way to get it back?
If you still can find a recent backup listed in iTunes/Edit/Preferences/Devices, use this one to restore from.
If there are no recent backups listed, your data is gone. Only if you included the iTunes backup folder into your computer backup routine, you could be able to restore this folder and find one of your latest backups listed again.
iTunes: About iOS backups -
Can Apple Configurator deploy and modify Apple TV iOS 6.0 settings? For instance, what if I wanted to submit a 'reset all settings' command, but not a 'factory restore'?
Did you follow the instructions here:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
Also some microUSB leads don't seem to work - try another if you can. Disconnect superfluous USB device/hubs too if possible.
AC -
I lost all music after an update on itouch, how do i restore
lost all music after update , how do you restore it?
You can go to iTunes, and download any music tracks for free if you have already downloading them. Same goes for apps, go to the App Store on your iPod, Updates, and then Purchased. From there, download anything for free (that you purchased before). All app progress will be saved too.
OR, if you have a reliable backup, you can restore from that. -
Tried to update lastest version 6.01 on iPad i have had for a month and lost all info. Told to restore but it gives a failed message - try later! Tried 5 times no luck after checking the 5 steps.Help?
Latest version is 6.1 now. Try a direct download of the IOS file and load that via iTunes. Mentioned on some of the other threads here.
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Something happened to my phone and lost all contacts.I did not know this and backed up my phone.When i tried to restore back up the contacts were still not there.How to access older back up?
Her contacts would be wherever she put them
The iphone is designed to be synced to your computer or cloud service regularly. If she failed to do this, then they are likely gone. -
I lost all apps after reseting and updating to IOS 7.1.1 How do I get them back?
I lost all apps after reseting and updating to IOS 7.1.1 How do I get them back?
I did a reset of my phone yesterday and now when I go to purchaed to download my paurchsed tabs there is nothing there.
I see them in my ipad but they are not in my itunes app section either.
I searched for one in the app store and it usually said "open" or had the cloud icon with the little arrow to downlaod again (free). But none of that shows up at all this time. All the apps that I'm missing show up in the pp store for me to buy again like I never purchased them at all!
What's going on?
I'm missing a ton of apps!
Pleae help me!
GabyI just wanted to add this information to my post:
I have purchaed, free and paid, 618 apps.
In my phone apps to add to my phone when I plug it in my computer only 266 apps show up.
In my itunes "puerchased list" only 266 show up.
Thank God I have not updated my ipad. There I went to my "purchased" under the ALL list in the app store and there I do see my 618 apps!
Where did my other 352 apps go? Which many were paid.
I want my apps back.
Thanks,
Gaby -
I was having ios 4.3 and decided to upgrade to ios 5 and in doing so I lost all my apps despite I restored from my earlier back up. The itunes I’ve backed up is different from the itunes I have used to upgrade….. I was wondering if I can get back my apps that were purchased using different apple ID (not mine). Since I am in Ethiopia doesn’t even have the chance to buy it again. I have searched it in my computer/c/user/adminstrator….but couldn’t find it. Anyone p/l help
When I updated my iPhone to IOS 5, I did it from my MB Air, when my iPhone's "home" is my work 27" iMac. I figured I could just download the new OS at home where internet is fast and then sync at office and be done.
WRONG!!! So, like others here, all my apps were "gone."
Following some of what I read above, I did the following and now all my apps that I purchased in the past are downloading to my 27".
In iTunes I went to Purchased, under "Store" in left column of iTunes.
Then at the bottom of the Purchased screen was something like Download all apps, borrom right (sorry, cant see it now, its downloading all of them). Once I hit that, I could see all my apps and it looks like they are all coming back.
Now all I have to do is put them all like I had them before, folders, etc. That will be a pain BUT at least I have all of them. -
After I updated my iphone 4 to ios 6.1.3 I can no longer connect to my bluetooth, plantronics model M25. I tried reset all settings after turning on and off also submitted diagnostic. Do I have to buy yet another bluetooth set?
Thank you wjsten for your soon reply. Unfortunately on these days I'm in a country that Apple don't have any retail store here and for sake of time I prefer to fix it myself to DHL it to the nearest country to use its warranty. Do you have any idea how can I fix it? Do you think it's a software issue?
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I Just synced my iPhone and lost all the info in notes I had on the phone. How do you have the info sync from phone to desktop and not the other way around as I usually make contact changes etc on my phone. I would then like to be able to sync that info from desktop to ipad thanks
It does make sense. The iPhone is a one-person device and just syncs to one computer.
The way it should work is as follows:
Old computer content ---> New computer
New computer <---> syncs to iPhone
But the way you are trying to operate sounds like:
Old computer content ---> iPhone
... and ...
New computer content <---> iPhone
So simply move your old stuff (either directly from iTunes, or from a computer backup) to the new computer, have it all there, then sync your iPhone to the new machine. -
Lost all contacts after software upgrade can anyone help
lost all contacts after software upgrade of my phone and cant get them from outlook to address book on my mac to get them back
Suggest that you cross-post over in one of the iWeb forums.
!http://i50.tinypic.com/izvwo1.gif! -
On my iPhone, I have lost all the data in Notes.
On my iPhone I ave lost all the data in Notes.How cn I prevent this from happening again?
Did you recently remove an email account that synced notes or disable Notes for your iCloud account?
Backup your iPhone using iTunes, see this for more info -> iTunes: About iOS backups
You can also sync notes, more info here -> iOS: Syncing Notes -
Lost all photos after latest software upgrade and no history in time machine.....
lost all photos after latest software update and no time machine history available. What happend and what to do? Other software programs (Quicken, etc.) are ok and content retained. Can't figure it out....
You can browse your time machine drive and copy all the files back manually.
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is it possible to undo changes to your iphone content and settings after running the restore from backup function?
no
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