LOST ALL USB PORTS

Hey guys, really hope you can help cause I'm new at this.
Just put together this brand new rig with Vista Ultimate, well here are my specs :
MSI975X mobo
4GB Corsair PC6400-800MHz RAM
WD 320GB Caviar HDD
Spire Pininfarina case
ASUS Radeon EAX1950PRO 256MB graphics card
Everything was running fine 5 minutes ago, when suddenly, after plugging in my digital cam to transfer a picture onto my HD, I lost ALL of my USB ports (front-2, back-6-including those on the D-bracket). I have no idea what happened but I was using a USB keyboard and USB mouse (diNovo Edge-Bluetooth, and Cordless Trackman-USB). Basically, when I plugged in my cam, the keyboard and mouse froze (then I realized that all USB ports had been lost, so it wasn't the keyboard and mouse at all). I had to restart the 'puter with the case's restart button, and then at the POST screen it said that there were no keyboard detected (of course). Then I had to take out an old PS/2 wired KB to reboot and enter Windows, and that's the KB I'm using now (along with an old mouse, PS/2 as well). I can't tell you how stressed out this makes me, because I have no idea what is the cause, and almost no experience at putting computers together. I think I installed everything correctly (the 9 & 10 pins on the USB headers are not used - my case included the correct connectors and I didn't have to unwire or cut anything), and all USB ports were working absolutely fine up until I plugged in my cam (in fact, I had plugged it in previously, and everything went fine).
Can anyone help me?
Thanks in advance to the kind soul who will be able to provide me with advice that will solve this problem, which I hope isn't too bad.
Oh, and yes, the USB keyboard and mouse were both enabled in the BIOS.

Quote from: Maesus on 26-February-07, 09:34:59
where do you plug your d-cam? front panel or back panel's USB port? If front panel, that means the port comes with the casing, not with the motherboard. MAke sure that your wired the USB cables correctly, and watch out of the 10th pin on the board, it is the OC pin (overcurrent). If your casing does not support this pin, don't plug it.
No, my case's connectors have the correct configuration. The 10th pin doesn't have any wiring on it. But thanks for the input. By the way, how's life in Malaysia? I see you're from Penang... I'm fascinated by Kuala Lumpur for some reason. I'll be visiting your country as soon as I can, and particularly KL.

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My iMac suddenly has a USB problem. I can connect to drives and printers. I am able to pul info off from drives. When I try to send info to a drive or printer, the connection is lost. All USB ports appear to have the same problem. Can anyone help?

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Hello all,
Something similar happened to my previous motherboard (I wrote about it here).
This time though, it happened when I plugged in my scanner to one of the front panel USB ports. Windows displayed a USB power outage error kind of thing and all USB devices stopped working. I unplugged all USB devices. Plugging in any USB device now causes Windows to display the "USB device not recognized" message. Everything else seems to be working fine. Looks like some transistor got fried or something. Some people have suggested me to reset the BIOS and unplug all cables from the motherboard and then trying again. Have to do that yet.
But this USB ports dying thing is really very annoying. I feel that if I buy a new motherboard, it would die the same way some day. This is bad. For the time being, I have installed a PCI 4-port USB host adapter to fulfill my USB related needs. If it serves me well, I think I would continue using my motherboard without it's USB ports working. I think it's far better than getting the whole thing replaced (retailers are really sluggish here and RMA could take 1-2 months to arrive). Basically, the whole situation just sucks as it is!
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UPDATE:
After putting a USB 2 card in my mac, all worked properly. The problem seems to be using USB 1.1.
This is really tragic because:
+ many Macs don't have USB 2,
+ it is very difficult to find out out if USB 2 exists on your computer (why are no USB 1 or 2 details spelled out in system profiler ?),
+ there are no warnings as to the sort of issues that would be coming up with USB 1.1 (yes I know the specs clearly says USB 2, but it looks like it was working at first),
+ there are no spelled warning by the system (after all, the iTune, iPod combination could detect easily that the incorrect USB standard is being used and warn the user),
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hello
how are you every one
i have problem with rear usb port i can use it in safe mod and bios only but it does't work when the operition system start i try to slove the problem i updated bios i have other pc and same specification and it's work without any problem but with this mother borad rear USB ports not work also the USB ports on the case ALL USB PORTS NOT WORKING
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Thank you

Quote from: Nichrome on 28-January-15, 00:18:47
Hi,
What about if you try to install drivers from your product's page?
http://uk.msi.com/support/mb/Z97-GAMING-5.html#down-driver
And when exactly it starts to fail to work? Did you try to have OS just installed, restart it and see if it works then? Are you able to determine which driver installation causes USBs to stop working?
thank you
i just remove USB3 controller driver and work
thank you all :D

Hp pavilion dv6 disables all usb ports when put to sleep mode. hibernate will enable them again.

Im using an HP pavilion dv6 - 6b56el with Windows 7 Home Premium.
First install on 15-DEC-2011
When I put the PC to sleep it will disable all USB ports.
When I restart the box or put it to hibernate (and wake it again) the USB ports wil work again.
This happens when running on battery or connected to a power supply.
As far as I can see I checked all power settings that could possibly disable the USB ports.
I think the latest changes to the system made before this happens were automatic windows updates on 18-DEC-2011 and 19-DEC-2011.

Hi,
There are some computers on the market which have special USB port(s) stay awake during the computer in sleep mode. In your case, you can change this using Device Manager under power management tab (un-tick "Allow the Computer to turn off this device to save power").
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Derek

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Motherboard | Crosshair IV Formula
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I HAVE:
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Hey, I hope this helps you out a bit... I have had the same issue on my Asus K55A notebook with Win8.1 Pro x64 from the beginning! Thru my extensive research I found something interesting and the possible cause to all this! What I found was that by design
the xHCI Host Controller has virtual HS 2.0 Ports linked to the 3.0 Ports... Enabling compatibility with 2.0 devices ok... What happens is that the xHCI stack is unstable just like you say... The ONLY WAY I was able to fix the problem was by unlocking the
UEFI/BIOS to allow me full access to USB Configurations... I had to disable 2 of the HS ports under the xHCI Controller since I have only 2x 3.0 ports... This allowed 3.0 devices to be enumerated correctly under the xHCI stack and 2.0 devices now were enumerated
under the EHCI 2.0 stack... That's what worked in my case... I'm still digging around for more info about this issue because I find it so odd that no one discovered this when designing xHCI stacks and drivers at MS for Win8/8.1 x64... I hope I shed some light
on this issue... Good luck and keep us posted!
Hi, Sebastian. I have the same problem but i'm getting crazy trying to solve it. Can you help me to unlock the UEFI to access full USB config? and give me some suggestions on how to solve the problem?
My mail is roquen(at)gamail(dot)com
Thanks in advance!

Help, 10.6.8 update, all usb ports stop working after 10hrs

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I purchaed the 10.6 disk from the apple store. I've had the machine for years and purchased it refurbished from apple.
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Did you try this:
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Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
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Lost All FW Ports !

Hello there,
Suddenly my Mac has lost all Fire Wire ports
Any advice please will be much appreciated
Message was edited by: another new convert

Hello japamac,
Thank you for your kind and much appreciated expert advice ! I now understand the dire consequences of not having a UPS unit - guess I was very lucky
I shall purchase a UPS unit ASAP !
Many thanks again
Message was edited by: another new convert

2 day old MBP and already lost a USB port!!

I just bought a macbook pro yesterday along with a mighty mouse. Everything worked flawlessly until this morning. While I was working in Photoshop the mouse quit working. Since then it has given me the error message "USB device over current notice" even when there is nothing plugged in. As soon as it boots up I get the notice. It is only the right USB port that is giving me the problem. I upgraded to 10.4.6 but that didn't solve the problem. I searched around and haven't been able to find a fix. Has anyone had this problem and been able to fix it? Thanks.
MacBook Pro 1.83GHz Mac OS X (10.4.6)

Thanks for the reply. I was on the phone all morning with Apple and tried many different things to get the port to work and apparently its a problem with the port itself. I'll just have to exchange it. I'll go ahead and do a fresh install of the OS and let everyone know if it gets rid of the problem.
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I recently rebuilt my computer using the K9A2 Plat mobo with a Phenom 9850 and 4 gigs of ram. Easy installation, by and large, and everything seems to work, EXCEPT the USB ports are all slow. (Also, the second Firewire port doesn't seem to function.) Using several disk benchmarking programs, they verified that regardless of size, brand or port, I can't get above 12 or 13MB/sec for read speeds with any of ten different external hard drives I own. Very bad if you're a photographer dealing with very large digital files.
I've read the comments dating back to a 2004 post regarding pin #10 -- this should not be an issue with ports built into the back of the MB. Is this a hardware issue (bad motherboard) or perhaps a driver issue (AMD)? Has anyone else had this problem with their USB ports? I never had this problem with any of my past three ASUS boards. I mention the AMD drivers because I briefly owned an Acer Ferrari 5000 notebook, which I subsequently sold, because of the same USB port speed limitation, which Acer continually insisted was "up to spec".
As a side issue, perhaps related to replacing the board, what is the difference between my model board and the Platinum v2? I have found ZERO information regarding this on the MSI web site. Oh, last note, I run Vista 32 Business.
Thanks for the help.

Thanks for all the suggestions.
All the correct drivers are installed. I double checked that everything I have is the most recent, and it appears to be so (BIOS included). I understand the comment about Vista vs. XP when copying. I've seen a slight difference as well, however, I have an ASUS notebook that uses a dual-core Intel chip, running Vista Business as well, and the benchmarks are where they should be.
I talked with MSI tech support yesterday. At first, they didn't believe me. I said, no, I've been building computers for 20-years, I think I know how to put them together, how to change from one motherboard to another, how to transfer drivers over. Then they said they'd never had this happen, so they had no idea, other than to send the board in for testing. About two or three weeks later, I'd get it back. Just great. I use the computer everyday, especially when I have heavy digital imaging to do. Thier last suggestion was to unplug all the USB hubs. I asked why, since the computer set up is identical to what I had before, with the exception of new MB, RAM and CPU. Otherwise, all peripherals are the same. There should be no reason for something on one hub to slow down a direct connect HD elsewhere on the system. If it does, then the USB substructure has been poorly designed and implemented. I keep thinking its an AMD SB600 design and driver issue -- i.e. - joiny hardware software glitch -- but I could easily be wrong.
I have half a mind to buy the new MSI nVidia/Phenom board, except there have been major issue with nVidia and Vist -- one of the reasons I decided to rebuild my computer. Of course, there's the thought of going back to ASUS. . .
Thanks for the continued help.

Satellite C50-A-138 - All USB ports have failed

Hi
I am having a major issue with my Satellite C50-A-138.
The card reader has never worked, and one by one the USB ports have one by one stopped working.
I can connect my phone to all of them, and it will charge.
But I can't plug any device into the ports and have the laptop recognise them at all.
So far I have tried the following;
Disabling and enabling each port
Uninstalling and reinstalling
Checking for updates
Refreshing windows 8
Reinstalling windows 8
Regedit HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\UsbFlags
Regedit HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\usbhub
Downloading hotfix
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>...I did a full reinstall without settings
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Can i use ALL usb ports and firewire port at same time??

can you plug in two usb devices and a firewire device, all at the same time??
into macbook or macbook pro....
macbook manual says, one high powered usb device can be plugged in.
but i dont know if they mean into each port, or at one time in total.
i just spoke to apple, and they told me to call support. i havent even bought the laptop yet.
i want to plug in a fast track pro audio interface = usb
a mouse = mouse, akai mpd16 drum pad = usb, and a 7200rpm firewire external hard drive..........so all my ports i wanna be using at the same time.
is this possible? or will macbook and the macbook pro differ in performance regarding this issue?
say if i buy a usb hub and plug in 5 usb devices...........possible?
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thanks in advance.

dwb wrote:
MacBook - since I was replying to a MacBook question it wouldn't have exactly made sense to refer to my iMac experience, right?
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An unpowered hub shouldn't pull in more than 500 mA. If it's four 100 mA devices plugged into the same hub, it wouldn't use more than a single 500 mA device like maybe a self-powered hard drive. Plugging in stuff like a USB mouse and a flash drive shouldn't consume too much power.
If you're already on battery power then I don't know if it would make much sense to say that one needs a powered hub; where's the power source? I know there are a few (rare) battery-powered USB hubs out there, but I don't know that many people who have them.

LOST ALL USB PORTS

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