Lost Apple TV sound

We watched a whole film using Apple TV at the weekend and then I updated it. Since then I have no sound. The same thing has happened at work where I also have to use an Apple TV with an iPad and a MacBook Pro. On the big screen all I get is video, no audio.
I've tried several things: unplugging all my devices including the TV and the bas station and modem as well as the Apple TV. I've tried booting the computer in safe mode and checked out my settings on all my devices; and I've restarted the Apple TV. I've also tried to play my video in VLC and QuickTime at work but I didn't even get video using those apps. I've also played around with specifying 16 bit mode for the audio and trying different screen resolutions for the Apple TV's video.
Any suggestions? I know the next solution will probably be resetting the Apple TV, but I'd rather avoid that if I can!

Greetings frannbug,
Welcome to the Apple Support Communities!
I understand that while viewing video on your Apple TV, you can see the video, but not hear any audio. In this situation, I would recommend reading over and working through the troubleshooting steps in the attached article. One of the suggested steps is to reset your Apple TV; resetting will not cause any data change or loss. 
Apple TV (2nd and 3rd generation): Troubleshooting audio issues - Apple Support
Cheers,
Joe

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