Lost apps after new itunes and iphone upgrade

had my iphone for 4 months now without a problem. unfortunately my old laptop died a couple of months ago. today i got another one and first thing to do was download itunes and back up my iphone. all seemed to go well, itunes was downloaded and installed and iphone was supposedly sync'd and the update was then being applied. unfortunately the iphone then went to apple logo then connect to itunes with no swipe and was no longer visible to my computer. after 10 minutes it finally became visible and said it needed a restore. this went ahead without a problem then it said it needed to sync, at this point another error came uo
i tried again and this time the sync took place but no apps were added. luckily all my photos were saved so it wasnt too bad but i am extremely unhappy that i cannot access my purchased apps and despite store having a record of purchases, it says i have to pay again. will i be charged?

You could pull the hard drive from the old laptop, put it in an enclosure or get a usb connection device for hard drives and copy the apps over from there. If the old hard drive is still functional?
I don't think you are charged to redownload apps either. Try one then check your account to see if you are charged.

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