Lost audio from pc user on osx Panther machine and tiger machine

Video chatting fine with audio next time i chated i cant here the person im video chatting with and there's no audio options in ichat there all greyed out when pc useer trys to audio chat with me it sais that im not available or that im not capable of an audio chat one minute it was working now its not and its the same on two different machines heeeelllpp please

Hi,
From your description, after moved a user to another PC machine, part of Outlook clients are lost. Only contacts added by mobile device remains. If I misunderstood, please point it out.
What’s the version of your Exchange organization?
Have you checked contact in OWA and see if all contacts are there?
If the user moved or archived Contacts item to one or more .pst files, please reconnect them to new installation of Outlook.
Personal Folders files are stored in the following locations:
Microsoft Windows XP     drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook
Regards,
Rebecca Tu
TechNet Community Support

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