Lost balance after resetting password

I had to reset my password because I couldn't remember it. When I got a new password, my account balance wasn't there. Any suggestions?

You might have a secondary account and not know about it. Contact iTunes store support and see if they can find any other account for you. Include any other emails you may have used

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  • TS2446 Apple ID still disable after resetting password. What is the fix?

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    Welcome to the Apple community.
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    Double-clicking on an .itl file makes iTunes open the last database that it opened, not necessarily the file clicked on. To switch libraries press & hold down shift as you attempt to lauch iTunes. If you don't see the choose or create dialog close iTunes and try again.
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  • HT1918 ID disabled even after resetting password. How can I download Apps?

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    Contact itunes support

  • Forgot icloud password. After resetting, password recovery email is sent to icloud mail.

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    I have recently bought an iphone 4s, and created an icloud account. And when you create an icloud account, it is used for icloud emas as well right? So what happened is that, i forgot my password for icloud account, and after resetting it, password recovery email is sent to icloud email. But i cant access it because its the same account as my icloud email. I dont want to lose my account. Please help.

    Go here:  https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=133314
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  • HT4436 after reseting password for my Apple id I am not able to update apps from store

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    Welcome to the Apple community.
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  • Can't login even after resetting password using install disk

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    I think you have two choices...
    Reset OS X Password Without an OS X CD...
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    http://docs.info.apple.com/article.html?artnum=107120
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    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
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    3. Click the First Aid tab.
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    5. Click Repair. Disk Utility checks and repairs the disk."
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  • TS2446 Even after resetting password, I still get message "your apple id has been disabled. How can I download new apps?

    Even after resetting my password, I still get message "your apple id has been disabled".  How am I suppose to download updates or make purchases?

    Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it
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  • Lost all credit after resetting password.

    After opening iTunes this morning i was asked to sign in.When i tried i was continually told my password was wrong and i kept going to the reset screen.it kept saying it had sent emails to me with the link to reset but none ever came thru. Eventually i managed to reset my password only to be told after signing in that i was new to itunes and the credit i had only put on yesterday via an itunes card has now vanished.
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    While you're waiting to hear from Apple, try logging out and logging back in. It sometimes fixes disappearing credits.

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    Has anyone had trouble updating apps because a message indicating that id has been disabled?  I have reset my password, but nothing has worked. 

    You'll have to have Apple help you with this.  You can set up a call with them by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID.

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    Hello There!
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    what password?
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    first would be your wifi encryption password
    second one would be your appleID password
    thrird would be your shared itunes lib password
    if you change 1 of them and expect the requests for the others to work with the same password you're going to have a bad time

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