Lost BB App World

I bought my bb torch 9800 6 days ago. A day after I bought this, a message pops up saying that I can upgrade the version of my app world, I did what the message tells me to do. After I have downloaded everything, another message pops up saying to complete the download I should reboot my bb. I did it also. After the reboot, my app world has lost. Not present in my menu. Been tried to download it again using the browser, still no app world. What should I do?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Please click the Thumbs Up icon if this comment has helped you!
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  • Upgrade to App World 3.1.0.58

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  • Unable to download/update apps, lost App World from BB9780 and unable to download App World again

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Join our BBM Channels (Beta)
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    If this post helps you please click the LIKE below the post(s)

  • I lost my blackbery app world ID

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    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Lost app world icon

    Updated my app world version.
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    Hi and Welcome to the Community!
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    HandsomeP wrote:
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Solved!
    Go to Solution.

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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