Lost bluetooth when my HP Envy 17t-j000 Quad was repaired

When my PC arrived in July it had a "Intel(R) Centrino(R) Wireless-N 2230" card which supports Bluetooth 4.0. Unfortunately, it's WiFi didn't work so I sent the PC in for repair but when it came back a "Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter" had been installed. Now I've tried to use bluetooth for the first time and find the Atheros does not support bluetooth! How do I get bluetooth?
Serial Number: [Personal Information Removed]
Product Number: C8U17AV

Hey Doug, I have the same notebook from Costco. Did they repaired your issues with the bluetooth? Jesuben

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HP ENVY 17t-j000 Quad Edition Notebook PC- CPU upgrade or SSD boot drive ?

ENVY 17t-j000 Quad Edition Notebook PC
Components:
• Windows 8.1 64
• 4th generation Intel® Core™ i7-4700MQ Processor
• Included 2 Year Warranty
• Intel® HD Graphics
• 17.3-inch diagonal Full HD Anti-glare LED-backlit Display (1920 x 1080) Non touch
• 8GB DDR3 System Memory (2 Dimm)
• 1TB 5400 rpm Hybrid Hard Drive
• 24GB flash Hard Drive Acceleration Cache
• Microsoft® Office Home and Student 2013
• Security Software Trial
• 6-Cell Lithium-Ion Battery
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• Standard Keyboard
• HP TrueVision HD Webcam w/ integrated digital mic
• 802.11b/g/n WLAN [1x1]
A few questions I think the technical team can answer for me:
Is there a Service Manual I can download?
Since I overlooked upgrading the i7-4700MQ Processor to i7-4900MQ Processor when I ordered.
Will adding a small SSD to boot from in the second bay add any benefits to the current configuration to help get the CPU speed I overlooked or add the i7-4900MQ Processor later when the cost comes down?
Thanks,

Hi,
Most if not all HP consumer laptops will not support booting from the second hard drive connection with some exceptions.
The posted documentation for your laptop can be found here.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP ENVY 17t-j000 quad edition speaker crackling/static

HP ENVY 17t-j000
windows 8 home
hello, I purchased my laptop over the phone from here less than 2 months ago, I have just noticed that my front left speaker "on the bottom front left of the laptop" has a crackling sound/static is this a blown speaker or what could it be? Do I need to have it shipped in and serviced? I have my laptop connected to HDMI 90% of the time, and is used for web browsing / imaging.

Hello Offwhite, I'm sorry to hear that you are having issues with the fan operation on your Envy. I was able to do some research for you and I found a great document that should shed some light on the issue that you are having. Please click on the link that I have provided and I think this should help with your concerns. http://goo.gl/UUzl2Q
If you have any other questions, please feel free to write back and I will be more than happy to lend a hand.
Thank you.
Gbark, Please feel free to use the link as well and if you have any further questions please respond and ill be happy to assist you.
Thank you
Waterboy71
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W a t e r b o y 71
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HP ENVY 17t-j000 Quad Edition CTO Notebook PC- wrong graphics card?

I just realized recently that my notebook doesnt have the adapter that was promised when i bought this notebook.
it says my adapter is the Intel(R) HD Graphics 4600, but i have an Nvidia GEFORCE sticker on my laptop. I'm pretty sure i was supposed to receive a NVIDEA graphics card.
I am running windows 8.1

Hi,
It's a CTO machine, did you order the Nvidia card ? Please check Device Manager, can you see something similar to my loan Envy 17t-jxxx machine:
Regards.
BH
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HP Envy 17t-j000 Quad Edition.

Hi all,
Recently purchased above system with 16GB RAM which left no option for installing an mSATA drive given the options. I'm reasonably certain (according to other websites that talk about this laptop) that I can install an mSATA drive. However, I also wanted to include a second HDD and found the hardware kit necessary to do it, popped the HDD enclosure cover open only to find that there's already something in (what appears to be) the mSATA slot. The device in the slot has a sticker on it that would make one believe that it's a wireless network adapter.
My question is... is the mSATA slot in the same bay as the HDDs or is it somewhere else. If it is in the same bay, what could be in the mSATA slot other than an mSATA drive?
Thanks in advance for your time and expertise!
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I have the same basic model computer in my possession. The mini-pcie slot you see indeed has the wifi adapter. It is not for an mSATA drive. The mSATA port is not accessible through the service door. It is under the system board and the system board has to be removed to access it. The best advice if you want to enhance the speed is to do as suggested and install a 2.5 inch SATA SSD in the main bay and put the original mechanical drive in the second bay. If you are determined to get at the mSATA slot, here is the Service Manual:
http://h10032.www1.hp.com/ctg/Manual/c03922401.pdf
This Manual does not even show the mSATA port but it is under the motherboard.

Very poor wireless reception on HP Envy 17t-j000

So I just recently got a HP Envy 17t-j000 quad edition (Windows 8), which seems to be having some wifi issues
I opted for the cheaper non-bluetooth adapter, the Realtek RTL8188EE, which at present seems to have almost zero documentation on the internet. The Realtek website doesn't even show any record of it!
Anyways, here's the problem: I'm getting very poor reception with it, to the point where one of my two wireless routers has only very intermittent and horrendously slow connectivity, and the other will work a room away but no further (and also sometimes drops too, but less frequently). Outside of this range, I can still see these networks, but cannot always connect. If I do manage to connect, it will show a strong signal (4-5 out of 5 bars) but will never actually load anything. In fact, though I'm not sure this is relevant or not, I have never seen any networks with less than 3 out of 5 bars for signal strength.
Meanwhile, a number of other devices work at a much larger range and without dropping the connection as this computer does. This includes a year old HP (I forget the model) and a five year old Acer. The speed on my faster router doesn't appear to be very different between the HP Envy and the other two.
I have:
* Done a number of restarts of the network modem and both wireless routers
* Verified that the driver on the wireless adapter is up to date and reinstalled it
* Checked to make sure there are no antivirus/firewall/other programs systems that could be interfering
So, does this sound like a just a crappy wireless adapter or could this be some sort of software issue or defective hardware? Also, if I were to just replace this with another wireless card, what sort of things do I need to be concerned with in order to make sure the replacement is compatible with the system?

OK Boys & Girls - - here's what I did - -
First - the Envy X2 is having similar problems - but my laptop is the 17t-j000 quad
so this IS the correct thread - -
I used the HP support assistant - - it installed an updated BIOS -
The WiFi still shuts down at 8 - 10 min watching Netflix (no mouse or user inputs - Max signal strength indicated)
{Yes - I have disabled allowing the machine to turn off power to the WiFi card in the driver section}
Loaded the Softpaq mentioned above (quoted below) - - 200MB - had to be SOMETHING in there ??
It loaded without a problem - - strange thing is - the Intel Driver date stayed the same: 9/17/2012
Tried the WiFi - - still shuts down at 8 - 10 min
Went back to HP Support Assistant - -
NOW it says - - I need a new WiFi package ?!?
So - I download and installed THAT - -
Back to Netflix - - and so far - has been NO SHUTDOWN ?!?
2 episodes watched - still connected - fingers crossed
Your mileage may vary - -
Hi,
Download the Softpaq sp63183 from the below FTP link which should resolve these issues.
This Softpaq is for Windows 8 notebooks with an Intel Wireless card and should not be installed if they have another manufacturer like Broadcom , Realtek , or Qualcomm .
http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63183.exe
Customer complaining about connection “ dropping ” intermittently.
Fixes an issue which causes the 802.11n wireless connection to be disabled after a wireless adapter driver is installed.
Customer is having general wireless connection issues with their Windows 8 notebook.
"I work for HP."

Envy TouchSmart 17t-j000 Quad Memory Card Reader

My Envy TouchSmart 17t-j000 Quad memory card reader does not work. Notebook is only about six months old and I tried out a memory stick for the first time yesterday and nothing happened. The memory stick works fine in another computer. When I plug the memory stick in there is no AutoPlay window and it is not listed in This PC window. In Device Manager I do not see the card reader listed in USB controllers and Disk drives. I do see listed in Device Manager in Memory technology devices a Realtek PCIE CardReader. It is enabled and has the latest driver update. I have tried shutting down, disconnected power cord, removed battery, reversed procedure, and restarting notebook with the memory stick installed, still nothing. This Envy came with Windows 8 and I updated to 8.1. Also, all four USB ports work. System diagnostics test was performed and everything passed. Should I try to uninstall and re-install the Realtek PCIE CardReader? Thanks to anyone that can help?
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The other option would be to conact support for more options:
HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link HERE to get the support number for your region.
TwoPointOh
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HP ENVY TouchSmart 17T-j000 Quad Ed. Upgrades/Modifications

Hello All,
My next laptop will most likly be the ENVY TouchSmart 17T-j000 Quad Edition with Windows 8 Professional. However I have several questions before I purchase this machine. I hope the knowledge base here can help.
1) Is it possible to reconfigure the laptop to use the mSATA SSD hard drive acceleration cache as the primary boot drive?
2) The ENVY TouchSmart 17T-j000 Quad Edition can be optioned with a 24GB mSATA SSD. What is the maximum memory capacity this laptop will recognize? ie, 64Gb, 128Gb, 256GB....
3) When customizing the ENVY TouchSmart 17T-j000 Quad Edition through HP's Customize and Buy, why am I limited to 8Gb of memory when selecting 24Gb mSATA Acceleration Cache?
4) Is there a limit to the memory capacity of HHDs and SSDs the ENVY TouchSmart 17T-j000 Quad Edition is capable of recognizing?
5) The ENVY TouchSmart 17T-j000 Quad Edition comes with two drive bays. What are the physical limits for hard drives in the bays? Specifically, will 15mm 2.5" HDDs fit?
6) If I purchase the ENVY TouchSmart 17T-j000 Quad Edition with an empty 2nd HDD bay, will I need to purchase additional adaptors and/or cables in the future to attach a second HDD?
I do apologize for so many questions however if I'm going to pay more than $1200 for a laptop I need to ask a few. Thank you for taking the time to read and respond.
For those interested this possible future buy is replacing an 8 year old HP Pavilion ZV-6130us Windows XP Pro SP3 with 2Gb RAM, a 256Gb primary HDD and a 2nd 1Tb HDD in the optical drive bay. The only failures in 8 years was one cooling fan 2-3 years ago and the optical drive 4 years ago. This HP has been good to me.
Again, Thanks.
-Mike

et1michaelm wrote:
Hello All,
My next laptop will most likly be the ENVY TouchSmart 17T-j000 Quad Edition with Windows 8 Professional. However I have several questions before I purchase this machine. I hope the knowledge base here can help.
1) Is it possible to reconfigure the laptop to use the mSATA SSD hard drive acceleration cache as the primary boot drive? I will pose an internal inquiry about this
2) The ENVY TouchSmart 17T-j000 Quad Edition can be optioned with a 24GB mSATA SSD. What is the maximum memory capacity this laptop will recognize? ie, 64Gb, 128Gb, 256GB.... 16GB
3) When customizing the ENVY TouchSmart 17T-j000 Quad Edition through HP's Customize and Buy, why am I limited to 8Gb of memory when selecting 24Gb mSATA Acceleration Cache? I will pose an internal inquiry about this
4) Is there a limit to the memory capacity of HHDs and SSDs the ENVY TouchSmart 17T-j000 Quad Edition is capable of recognizing? The specs are given in this Maintenence & Service Guide
5) The ENVY TouchSmart 17T-j000 Quad Edition comes with two drive bays. What are the physical limits for hard drives in the bays? Specifically, will 15mm 2.5" HDDs fit? Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses. 12.5mm 2.5"HDDs will not fit.
6) If I purchase the ENVY TouchSmart 17T-j000 Quad Edition with an empty 2nd HDD bay, will I need to purchase additional adaptors and/or cables in the future to attach a second HDD? Yes. Purchase of a hard drive hardware kit will be required
I do apologize for so many questions however if I'm going to pay more than $1200 for a laptop I need to ask a few. Thank you for taking the time to read and respond.
For those interested this possible future buy is replacing an 8 year old HP Pavilion ZV-6130us Windows XP Pro SP3 with 2Gb RAM, a 256Gb primary HDD and a 2nd 1Tb HDD in the optical drive bay. The only failures in 8 years was one cooling fan 2-3 years ago and the optical drive 4 years ago. This HP has been good to me.
Again, Thanks.
-Mike
I ill let you know when the internal queries have been answered by HP.
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2015 Microsoft MVP - Windows Experience Consumer

How to install a back lit keyboard on an HP ENVY 17t-j000 that did not come with one.

I recently purchased an HP ENVY 17t-j000 and did not select a back lit keyboard. I would like to have one and want to know i can purchase a back lit keyboard for this computer and install it myself.

Hello there megamike!: very easy dude! all you have to do is go to www.logitech.com & ask for

Envy 17t J000 - Maximum Hard Drive Size and speed

I going to place a 2nd hard drive in the open space in my Envy 17t-j000.
The Maintenance and Service Guide states;
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket)
Customer-accessible
Serial ATA
Supports the following hard drives:
● 1-TB 5400-rpm, 9.5-mm
● 750-GB 5400-rpm 9.5-mm
● 500-GB 5400-rpm 9.5-mm and 7.0-mm
Dual hard-drive configurations:
● 2TB: (1-TB 5400-rpm x 2)
● 1500GB: (750-GB 5400-rpm x 2)
This seems to mean that I cannot use a single 2 TB 2nd drive and cannot use a 7200 RPM drive.
Is this correct? Doesthe bios not allow a larger than a 1 TB drive or the 7200 RPM?
CouldI simply partition the 2nd drive into 2 - 1TB?
Or does the manual simply mean that the standard HP unit is not supplied with larger than these sizes and I could actually use a 2 TB in the 2nd bay?
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It is the latter....the list just says what HP has to sell: it does not describe a system limitation. However, I do not believe the market yet offers a 2 TB drive that will fit in the space available. The 2 TB 2.5 inch SATA drives I have seen are too thick. 7200 rpm or hybrid or SSD; not a problem.
To add a second drive you will need a second hard drive caddy and cable.
http://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=542
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Envy 17t-j000 GPU Upgrade

So I have a recently purchased HP Envy 17t-j000. I have the NVIDIA GeForce GT 740M. What I want to know is if I can upgrade this dedicated GPU through my own efforts. Otherwise, is it possible to give HP Support a call (or whomever I would call for this purpose) and return the laptop to replace my GPU with the very recently added option of the NVIDIA GT 750M. It would only be a $20 difference so I don't see there being a problem in doing so. Please advise.

It is a big deal because it would require a new motherboard. There is no other way to upgrade the GPU and if the GT 750M was just introduced I doubt it will be easy to get one of those motherboards for a while.

Hp Envy 17t-j100 Quad Edition Notebook PC Graphics Card Upgrade

I bought the Hp Envy 17t-j100 Quad Edition Notebook PC a while back and i was wondering if i could upgrade the graphics card on it. When you buy the laptop if gives you an option, you can either buy the Intel Deticated Graphics or the Nvidia Geforce GT 740 and i decided to buy the Nvidia GT 740 because i heard the integrated graphics were not that good for playing games. So i was wondering if i could somehow take out the NVidia Geforce GT 740 and replace with a better graphics card, Would that be possible?
Thanks

Sorry; no dice. The video card is soldered to the motherboard. The point-of-sale options are for laptops with different motherboards. Buying a laptop is like buying a house: think about what you need now and in the future because they are not easy to change.

HP ENVY 15t-j000 Quad Edition Notebook PC - white screen

HI,
I have HP ENVY 15t-j000 Quad Edition Notebook PC. Recently i started noticing one issue on my laptop. I of...
Please Help!!!

Hi @HPENVY15t-j000 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY 15t-j000 Quad Edition CTO Notebook PC and issues with a white screen just appearing. This is usually caused by and incompatible driver or software that was installed. Here is a link to help with a white screen issue.
You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.
Thanks.
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New bios ruined my HP ENVY 15t-j000 Quad Edition CTO Notebook PC

i m using win 8.1 my laptop model is HP ENVY 15t-j000 Quad Edition CTO Notebook PC
core i7 16 gb ram
now the new bios version showing me F.64 Insyde
it was working fine & i just update the bios its restarts after completing bios update its get again restart
& now its not recognising hard disk any more
i tried with another hard disk but same
i have some precious data in chrom & firefox history
i checked its hard drive on another laptop & its working fine
& the error i m facing is
boot device not found
please install an operating system on your hard disk
hard disk (3F0)

This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from an HP employee represents their own opinion and not that of HP's.
There is nothing wrong with your computer. The flash to F.64 went fine, however the new BIOS can't locate the boot record on the hard drive. Please back-up the hard drive, including all your personal data using a Linux LiveCD and external hard drive, or connect the drive to another working computer.
Next, use the HP Recovery Media you created when you first setup the computer to return it to a factory like state. If you didn't create your HP Recovery Media when you first setup your computer, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If you have any further questions, please don't hesitate to ask.
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HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

ENVY 15t-j000 Quad Edition Hard Drive Thickness

I'm looking to replace the hard drive in my ENVY 15t-j000 Quad Edition with an SSD. HP's site currently does not list the thickness the the preinstalled hard drive. I would prefer to get an ssd that does not leave any extra unused space in the computer. What is the thickness of the hard drive installed in the ENVY 15t-j000 Quad Edition so I can upgrade to an equally sized ssd? Thank you.
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Hi,
It's very safe to use 7mm thick, as mentioned in my first reply.
Regards.
BH
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Lost bluetooth when my HP Envy 17t-j000 Quad was repaired

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