Lost bookmarks and frequently visited tabs after doing a system restore. Easy help? Not a computer whiz.
Last night I tried to download a file converter from IQmango. I was nervous because it was taking so long, so I discontinued it. Not soon enough. AVG toolbar captured my computer and so did a IQmango, which would not let me access my Firefox homepage. Instead of the little fox, I got this green IQmango icon. I did a system restore in frustration of not being able to rid my computer of these hijackers, and in the process, lost my bookmarks and my tabs of recently visited places. Can someone speak to me in plain English and tell me how to get them back. If I can't, it is okay. Just tell me I can't. I tried updating Firefox browser before the restore, and so maybe that is what did it. I've never had this happen before. I have Windows Vista. Windows 6.1 OS, if that helps. If you can give me a 1. you click this; 2. you click that, etc. I would appreciate it. This all started because Windows DVD maker doesn't take an MP3 file!!! Helloooooo Windows!
(1) Bookmarks
If you go to the bookmark restore menu, are any recent dates listed? You can check that using the steps in this article: [[Restore bookmarks from backup or move them to another computer]].
(2) Frequently visited tabs
(A) Do you mean the thumbnails on your "new tab" page? These will be repopulated by your history. But if you had pinned sites here, you might not be able to recover those.
(B) Do you mean tabs that you kept open from day to day by restoring your previous session where you left off? That data is fragile and might not be recoverable.
Step 1 would be to salvage your sessionstore files and make backup copies before exiting Firefox or making any other changes.
Open your active Firefox profile folder (personal settings folder) using
Help > Troubleshooting Information > "Show Folder" button
Copy all files that start with sessionstore to a safe location such as your documents folder.
Does the sessionstore.bak file look as though it has a timestamp of your last good session, or something later or much earlier?
Similar Messages
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On January 12, when downloading Java, maleware/adware named Shopop got into my Windows 7 computer and took over Firefox. Firefox became Bing, with pop-up ads. Doing a malware and virus clean-up did not eliminate the problem.
I then did a system restore to January 8. This fixed the problem, and Firefox returned to normal.
Should I still do a complete reset of Firefox, anyway? This was recommended to me by a pc repair technician in my area.Is Firefox behaving strangely or have any unwanted settings? If not, it's probably easier just to check a few things:
(1) Extensions
Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
(2) Possible user.js file
This article describes how to check for a user.js file which third party software may create to prevent you from changing some settings. Usually, you can just delete the file if you find it.
[[How to fix preferences that won't save]] -
After doing a system restore, Firefox won't load pages.
I restored my laptop a couple of days ago (from a previous date, not a full system restore), now firefox will open to the home page (google), but will not load any other page. It doesn't even bring up the "page won't load" page, it just continually says 'connecting' forever. I also noticed, even when I first open firefox, and it opens the google homepage, it doesn't have google.com in the address bar, it has 'about:home'. Internet explorer seems to be working fine, and my internet connection is fine, so I am not sure what the problem seems to be.
hello rlyslowff, one thing you could try is to remove all program rules for firefox from your firewall/security software and let it detect the program again...
please also [https://www.mozilla.org/en-US/plugincheck/ update your plugins] (some of them are out-dated & have security vulnerabilities that are actively exploited on the web).
in case this didn't solve the issue, go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum, as this might give us further clues what is going on... -
Does the sound return after doing a system restore ?
operating system windows 7 problem with sound
LT152 for information on how to install Adobe Muse, or other Adobe Creative applications included with your membership, please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Lost bookmarks and need to restore followed your guide no luck
had to reload Mozilla firefox and Thunderbird... lost bookmarks and address book and followed guide to restore with no luck..the restore bookmarks gave me a choice of only 2 back up dates and I need to go back one day further to retrieve them..can you lend some help..thanks..this is a physician's office and these are patient emails and business account bookmarks..
Hey bron_cross,
Wow, Superb troubleshooting so far! Usually for the symptoms you have described, I recommend the sub-step titled “If the device is not recognized while in Recovery Mode” located in Step 5 of this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
However, it seems like you have exhausted all of the suggestions in that step. Did you happen to move on to Step 6: Check for third-party software conflicts? If not, here is the excerpt:
Certain phone and cellular device connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, Sony, Android, LG, Sierra, Huawei, Pantech, or Motorola may cause your device not to be recognized. If you have such software on your computer:
1. Uninstall the phone or cellular connectivity software temporarily, and test. Contact the manufacturer of this software for assistance in doing this. If you use the third-party phone or cellular device for your Internet connection, try connecting to an alternate network using Wi-Fi or Ethernet.
2. Remove iTunes and all related Apple software by following this article (for Windows XP), or this article (for Windows Vista, Windows 7, and Windows 8).
3. After reinstalling iTunes, test the device.
4. If you still need your third-party phone or cellular connectivity software that was removed, reinstall this software and test your device to ensure it still functions with iTunes. Contact the vendor of your phone connectivity software if the issue returns.
Also, third-party security software may conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that may be caused by your security software. After resolving any issues you may have with your security software, you may need to try the steps in this article again.
Thanks,
Matt M. -
google removed from bookmarks and when selecting safari it does not automatically open to bookmarks as previously did
When Safari launches, tap in the address field (the one on the left) and type "www.google.com" then hit the "Go" button.
After the page finishes loading, hit the "Action" button (the middle button on the bottom button bar that looks like an arrow coming out of a rectangle) and select "Add to Bookmarks" to add the Google page to your bookmarks.
After that, you can hit the Bookmarks button (the button that looks like an open book in the bottom button bar) to access the Google bookmark you just created. -
I save a page...tomorrow I I try to open the bookmark and I get "tab"??
I save pages as bookmarks, and everything works fine. Later on, I try to select that same bookmark, and I get "tab". When I select it again, it works!!
roslii57 wrote:
... recently bought about 7 songs. When I came to play one of them I got a message telling me my computer wasn't authorised to play the track...
Could be a corrupt download of that song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Music on my phone does not show all the iTunes artwork, even after doing a backup restore, eliminating all music and restoring I have an iphone5 64 syncing about 8000 songs, so updating all is a time consuming, and now maddening process. Never had a problem before iOS 8. Someone (hello Apple) needs to develop a utility to help manage artwork recovery.
See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190 -
After System Restore Mozilla Firefox icon is still on the bottom of screen but now when I click on the icon the Firefox browser does not open. I have a number of bookmarks saved that I would perfer not to lose - is there anyway I can restore Firefox without losing bookmarks?
Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore.
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
After doing a widows update itunes will not work at all
after doing a widows update itunes will not work at all
hiya!
I get the itunes has encounterd a problem and needs to close, sorry for the inconvenience error, no specific error number. I do not have QT installed,
not having QT installed is what will be causing your itunes error message at the moment. let's try a careful standalone QT 7.1 install.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b -
When I opened firefox as my browser, I accidentally clicked on it twice, it opened two sessions. I closed one session, but, as it turns out I closed the session that had all of my app tabs, leaving the page that had none of my app tabs.
Now, I cannot get my app tabs back.
I tried doing a session restore to the previous session and that didn't help.
How can I get the correct session, with my app tabs in place, without doing a) a system restore point on the whole computer or b) restarting the computer?On your iPod Touch, open the iTunes app. There should be tab named "purchased", which shows all your purchase history. Choose the "Not on this iPod" tab and you'll get a list of purchased products that are not on your device. Hope this helped.
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After doing last Mavericks update, Messages is not working properly
Since yesterday, after doing last Mavericks update, Messages is not working properly - the Dock icon is not bouncing nor showing any number for new messages. Very annoying, since I usually have Messages on background while working and I now i don't realize if people is chatting me unless I open the messages wondows.
Hi,
Check System Preferences > Notification is set for Messages
In Messages > Preferences > General Section change the Sound option for Message Received.
Restart the app and test this sound is (still) playing.
Place app in background an iMessages "yourself" form your iPhone.
Does the sound Play ?
10:18 pm Wednesday; November 13, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
why cant i open all my bookmarks in a new tab? only the ones visible above me, not the ones that show up when i click in the arrow to the upper right?
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons -
Hi Im using os 10.7.5 and i can't see the progress status in the launch pad and in purchase tab in mac app store. PLEASSSSSEEEE HELP!
HI guys! can anyone help me with this?!?
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