Lost bookmarks pursuant to Windows auto update

New HP desktop circa May '11. From beginning, bookmarks have occasionally been erased when auto Windows update occurred & machine rebooted. Until today, have always been able to go into 'Import & Backup' feature and restore from latest backup date. Today, after auto update & reboot last nite, my bookmarks have been deleted and I cannot restore from any of the backup dates. When a backup date is selected, a prompt occurs that says 'unable to process backup file.' Bookmarks are available in IE, but when attempt made to import from IE nothing happens. I attempted to export IE Favorites to html file & import to Firefox, but no luck. Need help......
Thanks, D Farley

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Similar Messages

Black screen after windows auto update

New laptop in use for 3 weeks. After Windows auto update restart I get to splash screen and am able to enter Windows password to log onto desktop. After successfully entering password I am not able to view my desktop; I get the black screen with cursor function; cursor disappears when moved within an inch of left or right of screen (seems to go behind something). I believe I am at the desktop but just not able to view it, because I receive app popups on the black screen (need to update McAfee, etc).
In safe mode I restored to pre auto update date; manually installed all Windows updates; worked fine until NEXT auto update, same problem.
Graphics Card: Stock Intel HD Graphics
Monitor: Generic PnP
Why would it be fine with the manual update and not after auto update?
I do not have an external monitor to attach this laptop for diagnosis. I have run windows partition checks and hard drive partition checks with no issues to resolve.
I did get an error message once when running a diagnosis (can't remember which) : Windows Update Error 0x80070490
No real luck finding anyway for me (the average Joe) to resolve this issue.
If this is a harddrive issue I don't want to keep pussyfooting around while my warranty window shrinks.
I have downloaded driver updates from HP, but cannot get the Synaptics Touchpad driver to download. I don't think this is my issue though.
I am going to manually update all my drivers then manually update Windows. We will see what happens on the next auto update.
Please advise if this is an issue I need to just give up on and return this laptop for replacement. It seems like this is not a completely unheard of issue, but I'm shocked at what we are asked to do to attempt to resolve it. Out of my depth.

Hi @Justanothermom
Welcome to the HP Support Forums!
I understand that you are having troubles with a black screen after an update. I am happy to help you with this.
Firstly, there is nothing wrong with modifiying your update settings. I was going to suggest it myself as I read through your post, and then saw you ask the question. Sometimes updates can have unintended results by the creator. With all the different combinations of hardware, and the fact that updates come from different sources, it is one of those things that is hard to completely control.
Please see the following for how to make adjustments to your update settings.
Turn automatic updating on or off - windows.microsoft.com
Or if you know which update seems to be causing the issue you can take a look at this page:
win 8.1 August 12 updates - black screen after 2nd reboot - answers.microsoft.com
Let me know if this helps at all.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Lost sound QT X after auto update

I just got this MacBook with Lion 0.7.5 and I had sound. It did an auto update and I lost audio and video on a particular website. I have a/v on youtube and I have audio on cd. Something is wrong. Can someone help? I'm trying to learn Apple, I'm more MS familiar. Thanks, breeze

Breeze, try taking the QuickTime 7.6.6 download. It's the older 32-bit player that can work with almost every audio/video codec available - and many of the files used on various websites can be made to work if you get the correct codec packs.
Right now there is a whole change happening and one of the updates you took may have flipped a settings switch somewhere.. DO be mindful that Mavericks 10.9 IS FREE and if you do take that upgrade, you will absolutely WANT to re-install the QT7.6.6 asnd install all the codecs again, as 10.9 is now stepped up on the video to 64-bit processing and it's also embedded the playback function further down into the operating system, closer to the hardware level.. Ugh.
Here's the list to try, I've made this for the people with video issues in Mavericks, but all these options work well enough on every OS as far back as Tiger Mac OS X 10.4 (I have this installation package on one of my machines)
Start with QT 7.6.6. - http://support.apple.com/kb/DL923
Get Perian, and install it. - http://perian.org
then VLC, - http://videolan.org
DivX - http://divx.com - and the
Flip4Mac package from Telestream - http://www.telestream.net/flip4mac/
A52/AC3 downloader: https://www.macupdate.com/app/mac/21875/a52codec - In this installer package there is an audio A52Codec.component. DO NOT USE IT! Throw it out and use the one that is linked below.
This is what I've put into my system and so far I've gotten every file to run fine, even my oldest videos.
These are codecs you should see.
In System/Library/QuickTime
     AppleIntermediateCodec.component
     AppleMPEG2Codec.component* (*optional if you've bought it)
     DivX Decoder.component
     Flip4Mac WMV Advanced.component
     Flip4Mac WMV Export.component
     Flip4Mac WMV Import.component
In your Home/Library/QuickTime/
     AC3MovieImport.component (you may or may not want this component, in some instances it causes conflicts. In my system, it doesn't. Who knows why? I don't.)
     Perian.component
For AC3 sound that is in most .mkv files, you need the A52Codec.component, this is the one you want, here:https://dl.dropboxusercontent.com/u/34821905/A52Codec.component.zip - unzip the file and put the component into the System/Library/Audio/Plug-ins/Components
Perian is a System Prefences control panel and set it so it doesn't check for updates, since it is no longer in development. (but still works perfectly)
Good luck!

How to restore lost bookmarks on iPad after iOS update

I lost a few bookmarks after updating to iOS 7. How could I restore the lost ones?

I had the same problem today when I reset my computer system. I found a program called ipad data recovery that seemed to have helped.

My bookmarks disappeared when the auto update to Firefox 19.02 occurred.

I REALLY don't like the Firefox box in the upper left corner. If I can't go back to the older version of Firefox, I'm gone.

You get the orange Firefox menu button if the menu bar is hidden.
See:
*https://support.mozilla.org/kb/Menu+bar+is+missing
You can set here which toolbars to display:
*Firefox menu button > Options
*View > Toolbars (press F10 to display a hidden menu bar)

Skype crashes after latest auto update!

My machine and settings and everything is same as of previous version, which never crashed. But for the latest version i have witnessed crash for at least 6-8 times within 1* days or so.
I see a screen Skype has stopped working and ... Debug or close this program!
Another type of message is attached.
Kindly assist!
Following may be helpful
Current Skype Version: 6.20.0.104
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: OptiPlex 745
BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.0.8
Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 6144MB RAM
Available OS Memory: 6070MB RAM
Page File: 4348MB used, 5227MB available
Solved!
Go to Solution.
Attachments:
Skype Error.png ‏19 KB

I had uninstalled said update and was not any issue after that for last day (3,4 hours working).
But today i have been embraced again with same error. But a clue further to this is that my machine got updated by automatic updates earlier this morning as well.
I have rechecked from my windows update section that your said KB is not in the list; as i have uninstalled it and the windows auto update havent reinstalled it.
Please find further attached images.
Attachments:
Skype Error_3.png ‏25 KB
Skype Error_4.png ‏110 KB

Firefow auto updated "5 beta", lost all previous tabs, "unresponsive script" opens w/each new window...Can you help?

firefox auto updated to "5.0", then when opening firefox, got "unresponsive script"(which had to be closed to start firefox, and then the same opening w/each new window...(In doing this I then lost all previous tabs).
Can you help?

''FredMcD [[#answer-691408|said]]''
<blockquote>
That is a known issue.
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
</blockquote>
Fred,
Thanks so much for the reply. Amy way you could elaborate on the "known issue" aspect? Is there another thread I missed? Some sort of Knowledge base article? also, I'm not sure why you linked to the page you did. FF is installed on all my machines and I can of course download the latest version every couple of weeks and push it to all my lab iMacs using ARD, so I'm confused as to why you linnked me to FF's installer page - is there something I can do with the installer that will alow auto-updates that I'm missing/not aware of?
Again, thanks for the heads-up and any further elaboration on either further info on the issue or how I might use the installer to auto-update all my machines will be appreciated.

Lost touch "scroll" after windows updates installed

after todays cumulative update for windows 10 was installed, i lost touch scroll/swipe functions. listed in Windows update along with the cumulative patch was an item named "eGalaxtouch - other hardware-usb controller a802).seeing as there is no way to deselect it, it was installed with the cumullative patch. however right after the install, touch scorlling and swiping are non functional. anyone else run into this? any workaround/fixes for this issue?? i did a system restore to just before the update, which gave me back full functions. But windows is again automatically downloading and installing both updates again! there is no way to choose which updates to install, nor opt out of.does HP have an updated driver for touch??? when the windowsupdate installs that "egalaxytouch" update, the touchscreen is useless. and with auto updating, it's a literal install/uninstall loop. i'm starting to regret upgrading to windows10. and with that said, has anyone tried the "roll back to prior version" option in recovery? it's valid for only 30days. i am thinking of going back but am wondering if anyone was successful running that recovery before i try it myself.

No fix as far as i'm aware. my last post is just a workaround until the driver issue is sorted out. It's not so much that you need a driver for this to work. You have to roll back the offending driver so that we can use the last good driver. And yes, i bbelieve that W10 will install updates as it pleases unless you have W10 Pro. W10 Pro can at least defer updates. I'm hoping that a fixed update comes soon so i don't have to defer them for too long. I miss the old 'Hide update' option from before. But as i said, this is just a workaround so you can get your updates then roll back the driver. As mentioned by another poster , this may help for just now. https://support.microsoft.com/en-us/kb/3073930 I haven't tried it myself.

How to stop windows ipv6 route table auto-update

In ipv6 , windows xp can get one global ipv6-address. how to delete the address and del the route in route table persistent? And stop route table auto update?

The WsusContent folder is filled with 256 folders that are two-characters long (e.g. 00, 0A, 0B, etc), and each of those folders are filled with exe and cab files all with what appears to be a GUID as a filename.
Currently the C:\Program Files\Update Services\WsusContent folder is 27.5GB in size with 256 folders and 15,361 files.
Classifications are confirmed matching exactly when viewed from either the WSUS console or the Software Update Point Component Properties on the CAS server:
Critical Updates
Definition Updates
Security Updates
Service Packs
Update Rollups
Updates
Product selection is confirmed matching exactly when viewed from either the WSUS console or the Software Update Point Component Properties on the CAS server:
Developer Tools (VS 2005 - 2013, etc)
Exchange 2007, 2010, 2013
Forefront Endpoint Protection 2010, TMG Definition Updates for HTTP Malware and NIS, TMG, TMG Firewall Client
BitLocker Admin
Lync 2010, Lync Server 2010 and 2013
System Center DPM 2006 and 2010
Office Dictionary updates, new dictionaires, XP, 2003, 2007, 2010, 2013
Silverlight
SQL Server 2012, 2000, 2005, 2008, 2008 R2, 2012, feature pack
System Center 2012 (all), 2012 R2 (all), 2012 SP1 (all)
Windows (all except EU browser choice and graphics drivers for 8.1 upgrade)
Admittedly we could update that list a bit, but it sounds like you don't think there should be any content downloading to the WsusContent folder at all?

Hp split 13 X2 does not update to windows 8.1 how do I stop the auto update

My notebook runs with Windows 8.0 and functions well. Unfortunately the Windows OS want so to update to Windows 8.1 and my notebook does not accept the upgrade as it will not configure the change. Even though I have set the Windows update to require my approval before updates are initiated it continues to auto update to Windows 8.1. When the update fails my PC automatically reinstalls Windows 8.0 and I am back working again. This has happened 3X in the last 2 months and I am frustrated. Does anyone have any suggestion on how to stop this cycle?

Hi @PDaley,
Welcome to the HP Forums!
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
How Do I Find My Model Number or Product Number?
I understand that you are having an issue with updating your Windows 8 to 8.1. Although you have set the update to require your approval before installing the update, it does it automatically.
When the update fails it reverts back to Windows 8 and all is well.
Here is a link to HP PCs - Updating Windows 8 to 8.1 that may help.
You can also go to the Windows Compatibility Center that may also help to determine what is required for a successful upgrade.
This one from MIcrosoft may also help. Update to Windows 8.1 from Windows 8.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

We are trying to package our iTunes Windows and we can't stop the auto update feature. How can we do this?

We have consultants here packaging many of our Apps for deployment with Windows 7. We cannot find a way to turn off the auto update feature within iTunes for Windows. Has someone been successful in packaging iTunes for Windows and NOT do the auto update piece?

The Apple advice revolves around the editing the registry:
Windows OS Managed Client: How to manage iTunes control features
... but it's beyond my competence to advise how to work that particular registry edit into a deployment, I'm afraid.

Windows XP Permissions vs AIR Auto Update

Hello All,
I've just started getting into AIR, and I've run into an
issue. I'm planning an app that would be distributed to Windows XP
users with limited accounts. The issue I'm currently trying to
tackle is how to get the application to auto update when a user
opens it from a limited account. Currently it gives me the error:
"An error occurred while updating the application. Try updating it
again. If the problem persists, contact the application author.
Error# 0".
Since I'm a Mac guy, I don't know too much about permissions
and account settings in XP. Is there a way to simply give the
application the necessary permissions without having the user have
to login every time like the "Run with different credentials"
option.

No, there's no way around this. Prevent applications from
updating themselves is part of what limited accounts are supposed
to do.
You might try finding out how software is normally updated
for these machines. That's probably the path you want to take for
this application, too.

AIR runtime on Windows 2003 Server - switch off auto-updates???

Hello,
Trying to switch off auto-updates in Win 03. Have tried:
- Adobe settings manager
- Updating Windows registry keys
Nothing works..updates are still requested
Any ideas..?

Could you check to see if a file named updateDisabled is present in either of these two folders (I suspect the Win 2003 folder would be similar to XP)?
Windows XP
C:\Documents and Settings\<username>\Application Data\Adobe\AIR\
Window Vista / Windows 7
C:\Users\<username>\Application Data\Adobe\AIR\
That should take care of it on a per user basis. For the registry, did you have HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\AIR\UpdateDisabled set to 1?

Windows 8 auto updates

I purchased an ACER laptop with windows 8 last week. I was previously using a laptop with Vista.
Last night when I decided to shut down, I noticed the message indicating updates were being downloaded and I should not shut down until completed. I've never been happy with auto updates. In my opinion if it's not broken don't fix it. I always think that
updates should be decided by the end user, after all they own the computer, not Windows. However, when I turned on the laptop this morning and after the updates had been installed I noticed the Internet Explorer icon had disappeared from the desk top/task
bar. Then appeared a screen telling me to chose which browser I wanted to install. Why should this appear when I already had a browser installed which worked? I had to find the Internet Explorer in the Program files on the C drive and recreate the pin to the
task bar. I'm 63 years old and not an expert but I did figure out how to do this. However, I have friends some older than me who wouldn't have had a clue how to do this and would have had to call for help to recover this. Why on earth did that windows update
do this ludicrous update?

you can goto control panel --> Window Update --> Change setting (on left) --> Select Check the updates and let me choose weather to download and install them.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Auto-update not working on 64-bit Windows Firefox Aurora

I realize the correct directory to download Aurora builds would be http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora-l10n/, but it does not have 64-bit Windows build which is unfortunately the only way to solve severe stuttering problems in Flash.
Previously I had used nightly builds, while they did work fine most of the time sometimes there issues that forced me back to standard builds, and stuttering Flash.
So instead I've been trying to use 64-bit Aurora I downloaded from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora/. It's been a smooth experience otherwise but auto-update doesn't work. First it attempts to install small patch, which fails. Then it tries to install full update, which again fails.
Here's a screenshot of the full update failure message: http://i.imgur.com/8HmPjTE.jpg

Thanks for the feedback. The topic linked above suggests that the problem with auto-update lies with CA certificate. I've submitted feedback to Moziilla and linked here just in case.
If the cause of failing auto-update is the CA certificate, hopefully Mozilla is willing to correct the problem.
Stuttering Flash in 32-bit Firefox is simply unbearable and I have to either use 64-bit Nightly or Aurora builds, or go Chrome.

Lost bookmarks pursuant to Windows auto update

Similar Messages

Maybe you are looking for