Lost captions when restoring from backup catalog.

Restoring from my photoshop elements 8 backup catalog to Premiere Elements 12 running under Windows 8.1 was successful but for the captions which are not appearing. How do regain visibility of these captions?

Where did the pictures come from - where they taken with the iPad, copied to it via the camera connection kit, saved from emails/websites etc, or where they originally synced from your computer ? If they were taken with the iPad/saved from via kit/emails then they should be in the backup so the restore should have copied them back. If they were originally synced from your computer then they aren't included in the backup so you will need to re-sync them via the Photos tab if you want them back on the iPad.

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  • IPhone 4: lost contacts!  Restore from Backup only works for 30 seconds after restore job, then contacts disappear!

    The last time I backed my phone up, my contacts disappeard.  So I went back in and "restored from backup."   When the restore job finished, I opened up my "recent calls" and the names of my recent callers appeared for about 30 seconds and then they turned back into phone numbers.  No contacts appear in my contact list. 
    I called apple-care and all they're interested in is trying to get me to give them money. 
    I tried free support from this website but the person on the other end was clueless...utterly clueless....did not even understand what I meant when I uttered the phrase "restore from backup."  I had to take him through the process I had just gone through step by painstaking step, and all he could do was ask me why I didn't have my contacts.
    Is there anyone here whocan help with this? 
    PLEASE...help me. 

    Wjosten,
    You are absolutely correct, they are very much apart of the backup.  I lost all my contacts and did the same thing as you, restored a previous backup.  Upon completion of the restore, all my contacts were there.  Like you, after 30 seconds, mine too erased.  I tried to mess with iCloud with no luck, after re-establishing connection with either wi-fi or cellular, my contacts erased.
    I tried several times and was able to finally get my contacts copied over from the restore, here is how but only works if you have the restore available with the contacts still present.
    1. Restore from the previous backup (you must watch your phone because you have to be ready for the next step)
    2. When your phone restarts, immediately place your phone in "airplane mode" to stop it from connecting to the cloud and wiping away your contacts.  (Your contacts will remain until airplane mode is turned off)
    3. Within iTunes, search for and download "My Contacts Backup" which is FREE and does not need to connect to the Internet to work.
    4. Within iTunes, under the iPhone, navigate to the App's tab and find "My Contacts Backup" and click the install button to have it installed onto your phone.
    5. After installed, run the "My Contacts Backup" and follow the prompts.  Do not change any settings, they are already properly set up.  After it copies all the contacts, it is ready to e-mail out.  Email them to an address you can get on your phone.
    6. Turn off airplane mode (this will delete the contacts as said above but we have a backup.)
    7. Open the e-mail and click on the attachment.  Follow the short steps and all your contacts will re-populate.
    If you are like me, this fix also took care of my iMac and iPad contacts.  I have all 400 contacts back.  I hope this helps if you haven't found a fix or anyone that finds this page in the future.  While trying to fix this, I stumbled across software that was over $100.00 to fix this problem.  This is the free way
    FYI - I had the iPhone 5 running 6.0.2
    Good luck,
    Reed

  • Error code: 16 when restoring from backup file

    I've just restored my macbook pro and tried to restore from backup Photoshop file, now I get the code Error: 16. Does anyone know how to fix this problem? Thank you!
    Roferr

    Open the Terminal.app
    Copy and paste:   sudo chmod -R 777 /Library/Application\ Support/Adobe
    Press Enter and supply your password if asked.
    If that does not work, do a reinstall from the discs or installer.
    Migrating Adobe programs from another Mac or restoring from Time Machine breaks the licensing.
    Gene

  • Password incorrect when restoring from backup

    I have restored my iPhone last night. After that I was trying to restore from backup, but iTunes keep asking me for password. I did not set any password for the backup before this. I have tried all the possible passwords but it keeps showing password incorrect! How can I solve this?

    First, reboot your computer. Sometimes the request for a password is mistaken and rebooting will clear it. Then connect the phone and click on its name in iTunes. Is "Encrypt backup" checked? If it is then at some time in the past (and it could have been 6 years ago if you had an iPhone then) the box was checked and a password was entered. Or you have a corporate MS Exchange email account and your IT Administrator required that the backup be encrypted.
    Either way you have to figure out the password. Try unchecking "encrypt backup". It will prompt for a password. Make an educated guess. It is a password that you have used at some time in the past. (Unchecking the box is a faster way of guessing than trying to restore.)
    There is no other way to restore that backup, unless you have maintained iCloud backups. These do not require or allow passwords, because they are already encrypted with your Apple ID password.
    If you are desperate there is a commercial product that can break SOME backup passwords if they are not too strong. Visit elcomsoft.com for more information. This tool is intended for law enforcement use, and is priced accordingly, however, they have a trial version that will give you the first two characters of the password.

  • Lost recent info when restored from backup

    When I connected my phone, it automatically asked me if I wanted to restore from a previous backup. Without thinking, I clicked ok, and lost all my recent info - contacts, TM's, and songs, etc. Is there a way to get it back?
    I've undone restoring my phone before, and it has worked, but I don't think I ever backed up my recent phone before it wrote over it with the old backup.

    To my knowledge, now that you have "restored" your phone using a previous backup, that's what you've got, if you didn't create a backup of your device prior to re-syncing. You should still be able to push your contacts from your email provider to update but any entered manually are probably gone.

  • New photos/videos gone when restored from backup. Why?

    Just got the iPhone 5 over the weekend, which was a huge upgrade from my 2009 3G!
    I didn't get around to plugging the phone into my MacBook Pro until today. When I synced my new iPhone, I clicked "restore from previous backup", which then it put all my old photos from 3G onto iPhone 5.
    However, when this happened, all of my SMS and photos/videos that I took over the weekend are now gone. I presume the iphone replaced the new photos with my old ones?
    Is there any way I can get those videos and photos back? Please let me know!
    Thanks

    When you restore from the backup you only get the data that was contained in that backup. You will lose any data on the device that occurred after the backup point.
    Restore = Replace data on device.
    It does not "add" that data to the existing data on the phone.

  • When restoring from backup does anyone have an issue with old apps reappearing and initializing?

    After upgrading to iTunes v11 none of my devices were recognized. When I restored from a backup I had apps from 2 years ago that installed and initialized

    I see no one has responded, I have the same problem as well except the album art shows when my ipod is connected to itunes, but doesn't show when playing the ipod alone.

  • Azure VM name when restoring from Backup Vault

    I've been experimenting with restoring Azure VMs using Backup Vault and works great.  This will solve DR needs VERY easily so thank you!
    One weird issue (bug?) is that when I try to restore from a recovery point and enter a VM name, I get "Specified name is already in use" for names that don't exist at all within my account.  This causes a slight issue since even though I can
    rename the VM name within the RDP session, the name listed within the Azure Portal doesn't seem to change which could become an administrative nightmare down the road.  Is this a bug?  Is there a way to rename the name that appears in the Azure Portal?
    Thanks.
    -Ben

    Hi Manu,
    I tried logging out and in of both portals but don't see the updated name (I renamed the VM an hour or two ago).  Just so I'm clear, the host name does reflect the renamed VM name. However, the name listed in the various lists within the portal is not
    updated.
    In the screen shot below, the restored VM name was "WEB2-Restore".  I then renamed the VM from with a RDP session to "WEB1".  The "Host name" is listed correctly on this page but not the name in the label or heading:
    -Ben

  • Itunes locks at same spot when restoring from backup disk

    Restoring from itunes library a movie, but halfway thru it locks up, tried making more hard drive space, rebooting, but each time it locks at the same spot while trying to restore this movie. The Disk is not scratched and was just made last night, other items on disk have been restored to library.
    Movie was backed up from mac library and trying to restore it to windows itunes library (same itunes account), and successfully did this with another movie on same disk.
    This movie is 2 1/2 hours, the first was 90 minutes. 
    ?suggestions

    Getting the same problem here..
    “The iPhone “iPhone” could not be restored. An unknown error occurred (-1).”
    I have not jailbroken the iPhone, i only have dozen or so apps, synced it every other day. tried the DUF mode before connecting it to the pc.
    also, i tried downgrading back and restoring with the following ipsw packages: IOS 4.3.2, 4.3.4, 4.3.5 and 5.
    different error code appears with each ipsw. that didn't work either!
    in the last attampt it got through the whole progress bar (so it might now be a problem with the firmware), but then it err and gave me the same massage.
    I thought those things only happens to Blackberry

  • Password required when restoring from backup?

    I am trying to restore my iphone to the most recent backup (stored on my computer) and it's asking for a Password?  It didn't ask for a passsword when I backed up my iphone (I did the backup earlier today).  So I tried both my apple id password, and the 4 digit pin for unlocking it.  Neither password was accepted. 
    I then was able to use an older backup, but it's 14 months old!  Any ideas?  My phone is missing all contacts/music/pics from the last 14 months

    Wow.  Yeah.  That was it.  It was my user account on the computer.  I was thinking it would be the exchange account (they don't match), but it was the computer password.  Thank you so much.

  • Lost Captions when Transferring from iPhoto to Aperture

    I had iPhoto 6 which I used for several years to store my photos. Upon getting Aperture 3 recently, I imported the entire library of photos into Aperture so I could have them there.
    Since iPhoto 6 didn't support direct transition to Aperture, I needed to import them with the method of "Folders as Projects"
    This worked for the most part, however I am facing the major problem that all my captions from iPhoto are lost in Aperture.
    Is there any way to do a more direct import or to have the captions retained? Is there a method that can export them first from iPhoto so that the captions are tagged with the folder?
    Please help.

    As TD said... and you could upgrade to iPhoto 9 for $15 from the Mac App Store . Are your captions worth $15?
    One thing to note: Upgrading your library from 2005 to the latest iPhoto won't necessarily be without issues either although iPhoto 9 has been out for awhile and most of the bugs should be worked out by now.

  • Text contacts when Restored from Backup on iPhone 4S show up as phone numbers

    I upgraded from a 3GS to a 4S. Setup went smooth enough, but (almost all of) my texts are showing up as phone numbers instead of being connected to their respective Contacts. Texting works whether I text the "phone number" or if I text them as a Contact (for which their names show up properly in Messeges app). Any ideas on how to fix this? All my texts are still there... it's just REALLY sloppy and it's driving me crazy... =(

    Are you on Verizon?  Several other threads have had this problem.  Solution below, see if it works for you:
    Here is the summary of the steps I took to correct the issue:
    1) Open the Phone and dial *228. This is a Verizon over-the-air programming number.
    2) When the system answer press 1 for "Program or activate your phone"
    3) Wait for the call to disconnect. You should get a prompt stating something like, "Settings updated."
    4) Open the Task Manager and kill the Phone, Message, and Contacts Applications
    5) Wait a few minutes (I waited 3 just to be extra safe)
    6) Open the Message App to verify the fix.
    If you are still broken, kill the Message App again, then reboot your phone.
    Ernie

  • Problem (-1) when restoring from backup after installing iOS5!

    Made a backup before installing iOS5, now I can't restore it. I have repeated the "continue restore" probably 25-30 times, I have unplugged, restarted and rebooted until my face turned blue, I have tried everything I could find on online communities, and everything has failed so far. The data I had on the phone (contacts are on my computer, same with music and mail) is to 90% expendable, but it's that last 10% that I absolutely, desperately need! Silly me, I thought making a backup actually let you keep the backupped stuff...
    APPLE, SOMEONE, please help, because I am at my wits end! It's baffling how a reliable company like Apple can release something like this, an update that somehow wipes out everything you have on your phone. I am begging you, give me my phone back!
    "Couldn't restore because an error occurred." This is straight up Windows crap, it's things like this that made me switch to Apple seven years ago, for chrissakes!

    Getting the same problem here..
    “The iPhone “iPhone” could not be restored. An unknown error occurred (-1).”
    I have not jailbroken the iPhone, i only have dozen or so apps, synced it every other day. tried the DUF mode before connecting it to the pc.
    also, i tried downgrading back and restoring with the following ipsw packages: IOS 4.3.2, 4.3.4, 4.3.5 and 5.
    different error code appears with each ipsw. that didn't work either!
    in the last attampt it got through the whole progress bar (so it might now be a problem with the firmware), but then it err and gave me the same massage.
    I thought those things only happens to Blackberry

  • Just bought new Mac pro  when I sync my iPhone 4 i lost all my contacts on the phone .tried restoring from backup  no luck .is there any way I can retrieve my contacts

    Just bought new Mac pro  when I sync my iPhone 4 i lost all my contacts on the phone .tried restoring from backup  no luck .is there any way I can retrieve my contacts

    Why don't you just restore the to your pc from your most recent backup? You'll get the warning about erasing the media on the phone, but since you'll have all of your media and apps restored from backup, you shouldn't have much of a problem.

  • How can I restore my iPhone 4's iOS5 backup without restoring iOS if the option to "Restore from Backup" doesn't appear when I right click it in the device list?

    (Lengthy question, I know Let me explain.)
    A few days ago, I decided to clear out the music on my computer. So, I copied everything out of iTunes to my external hard drive (podcasts, music, movies, tv shows, books, and apps) and deleted all that I could find, including the iTunes folder. I forgot that the iTunes library files were in there, and those went too; unsurprisingly, I was greeted with an empty library when I next opened iTunes.  After adding all my files back from my external hard drive, everything's all good there - no lost files, everything seems fine. However, since my library is a "new" library, iTunes wishes to erase everything on my iPhone 4. Which is also fine, for everything except my apps.  I'd really rather not lose all my application settings and data that are saved in my backup.  But, I cannot just "Restore from Backup" by right-clicking my device in the list in iTunes, so... I haven't synced my iPhone since I did this, so all of my data is still on there, but it's in the backup as well.  If I have to erase all iTunes content, I definitely have to be able to restore the backup over it since I don't want to lose all my settings and Springboard layout.  I'd prefer not to restore iOS because I don't want to go from iOS5 to 5.0.1, nor do I have 8 hours to download the IPSW file on my super-speedy internet connection   Any guidance on restoring my iPhone from its backup?

    Here's an interesting bit: iTunes will let me restore my iPod touch from backup: it's still running iOS 4.3.3. I figured as much... there's backups showing in the Preferences -> Devices list for both devices (and even my old, long gone iPod touch 2G), but my iPhone (on iOS5) isn't giving me any such option. I remember I had to downgrade before to get the backup restored (something went haywire in the setup assistant, and I couldn't restore a backup from iTunes there)... If it was possible to go to iOS 5.0 rather than 5.0.1 I would just do the same thing again, but iOS 5.0.1 isn't an option. I attached a screenshot. Hopefully Apple can get this nonsense sorted out; I think iOS 5 might be the root of this, somehow.

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