Lost CC trial after windows 8.1 update.

after a windows update loads of files and programmes simply disappeared from the laptop,including my trial of CC.
when we tried to reinstall it, a message appeared saying everything was up to date so no joy downloading the programme again.
however all the files from the programme have vanished so i am stuck.
i was only a few days into the trial and hadnt used it that much so would like to carry trialing it.
hope you can help

Sheffieldchap for information on how to reinstall the Adobe Creative applications please see CC desktop lists applications as "Up to Date" when not installed.

Similar Messages

Ipod touch 5th gen will not sync after windows 8.1 update

ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

HELP! Lost User Folder After 10.4.7 Update

HELP! Lost User Folder After 10.4.7 Update!!
I did everything I normally do before an upgrade.
Fix premissons, etc etc etc..
Ran the combo updater & rebooted....
Checking my HDD & noticed I lost
my "jtmadman" folder in my User folder.
Any ideas???
Thanks
eMac 1.25 ghz Mac OS X (10.4.7)

Do you still have any of the normal user subfolders
visible in the Finder sidebar, like "Movies" or
"Pictures"?
No, I don't. I can access it with A-dock.
Is this an admin or regular account? How
many user accounts on the Mac?
Admin account, 1 user.
How about login items? If you go to System
Preferences -> Accounts -> Login Items tab, what is
on the list?
My login are:
A-dock
PrefsMenu
Palm Desktop Background
Fkey Listener
LCCDaemon
I noticed when I use thinkertool and
click Show hidden & sys files, my
"jtmadman" folder is there in my User folder.
Why is it hidden??
Thanks

Cannot Adjust Screen Brightness after Windows 8.1 Update

Cannot Adjust Screen Brightness after Windows 8.1 Update....i am using sony vaio laptop....i recently updated windows 8 to 8.1

Hi:
Most likely you need to install the graphics driver for W8.1 from your PC's support and driver page.

I want to backup my pinned tabs and my bookmarks as they have been lost several times after windows updates

several times after system crashes and sometimes after windows updates my pinned tabs have disappeared. How can I back up the pinned tabs and bookmarks??

Firefox stores the bookmarks and the browsing history in the places.sqlite database file..
There are 10 rotating daily JSON backups (bookmarks-####-##-##.json) in the bookmarkbackups folder within the Firefox profile folder, one for each day that Firefox is started.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Pinned (App) tabs and tab groups are stored in the sessionstore.js file.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile

Unable to boot from ODD or USB after windows 8.1 update on P850-31L

Hi
I just updated a P850-31L to windows 8.1 from windows 8 through the windows store.
Before the update I was able to boot from a USB drive by pressing F12 during start up.
After the update I was no longer able to boot from the USB drive. Selecting the USB drive by changing the boot order in BIOS setup via F2 or by pressing F12 no longer works.
Booting from ODD is also no longer possible.
The BIOS version is 6.70 and does not allow secure boot to be disabled. However the DVD and the USB stick I tried are signed Ubuntu 12.10 which worked prior to the upgrade. Fastboot in windows 8.1 is disabled.
This would then appear to be a bug in the Toshiba BIOS? Or has the windows 8.1 updated the BIOS or the EFI boot partition in such a way as to override the BIOS setting? Really stuck here, doesn't seem to be much information about.
Any thoughts or assistance would be very much appreciated!
Thanks
Michael
Update: I just tried booting from the Toshiba windows 8 recovery DVD and this no longer works either.
Message was edited by: michael_toshiba_forum

OK I fixed this.
Firstly it's worth noting that it is possible to to disable secure boot in the 6.70 BIOS.
However this option is only available when the user password is not set in the security menu.
After enabling or disabling the password a reboot is required to make the secure boot enable/disable option either available or unavailable.
That's good I suppose as I guess it may prevent secure boot from being disabled when the machine is running. However this does not appear to have been related to this issue.
I selected the 'reset to factory defaults' option on the exit menu.
The machine was then able to boot from USB and DVD. The boot order was also respected.
Perhaps the windows 8.1 upgrade somehow invisibly corrupted the BIOS settings. Or maybe it was just a stranage co-incidence that the BIOS corrupted itself during the install. Either way that factory reset fixed it.

IDT High Definition (HD) Audio Driver problem after windows 8.1 update 1.

Hello. I have HP Probook 4730s. After I installed Windows 8.1 update 1 the sound driver stopped working properly. When I want to play some music, video or even system sounds, sound appears after 1-2 minutes. At that time HDD usage is 100% cause of windows audio device graph isolation. I’ve installed that IDT High Definition (HD) Audio Driver from HP’s driver support site, but that’s not working. As I see in device manager driver’s release date is 24.10.2012. I think, it’s too old for Windows 8.1. Can you help me? Is there any other newer version of that sound driver? Also I’m sending two pictures where are HDD usage and driver release date.

Hello GDartsimelia,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after you installed Windows 8.1 on your notebook computer, the sound driver stopped working properly, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

After Windows 8.1 update Lenovo L420 has half the WLAN speed

After the Windows 8.1 update my L420 WLan only works with 55 MBit max. In Windows 8.0 it was between 120 and 150 Mbit. I have the 1x1 11b/g/n W-LAN-PCI-Express-Half-Mini-Card-Adapter. Lenovo L420 is 7854-4LG.
The WLAN driver is a Microsoft driver as in Windows 8 but a newer version.
How can I get the Windows 8 driver back?
Why doesn't provide Lenovo a driver as with Windows 7?
Is Lenovo not testing any of their Laptops for compatibility?
Any help?
Michael
Solved!
Go to Solution.

I found a solution in the meantime: I loaded the driver for the RTL8188CE chipset from the REALTEK site.
Now I'm back between 120 and 150 MBit.
Michael

Slow after windows 8.1 update

I have recently done the windows 8.1 update on my laptop and now for some reason when ever i boot the laptop up it takes forever to load. before the update the laptop booted in about 17s but after it takes more like 30s. i tried solving this problem myself but haven’t had much luck. what i have found that if i uninstall or disable my Intel HD graphics 4000 card it seems to solve the problem but i need my graphics card on the play some games etc. so my thought is it must be a hardware problem or a driver problem.
Can anyone help??

Hello MooreMoose, welcome to the HP forums.
It appears that your notebook is slow too start up after an update. I will try to help you with this.
Start by doing a clean boot. This will have you disable start-up items and services that aren't essential to have running when the computer first starts.
This could also help in determining if an application is behind the slowness. If the behavior continues, then it would be something updated or the OS. If this is the case, please start by doing a system restore. I recommend doing a restore from safe mode, to ensure it goes through correctly.
I will leave you to start with this, please let me know how everything goes.
Thank you for posting on the HP forums.
I worked on behalf of HP.

MSI GT70 audio not working with hmdi after windows 8.1 update

When I connect my laptop to the TV, the video comes out fine, but the audio for the TV does not show up in playback devices. It worked fine with windows 8, but after the windows 8.1 update it stopped.
I have tried updating realtek drivers, but it still doesn't show up. updating other drivers also doesn't work. plugging the cable into the computer then booting it up also doesn't work like it did for other people. This is really making me mad... any help would be appreciated.

Quote from: zipper.sippola on 16-December-14, 23:25:58
Pah, no probs to my ext. monitor speakers via HDMI, GT70 0NE, Win 8.1.
Have you tried assigning HDMI one on audio tab as default and see if sound will come out to tv? if so then that was the problem.

Qosmio F60-11C - Black screen after Windows 7 Directx11 Update

Hello,
Two days ago I updated Directx version because that i want to try Call of Duty Black Ops on my notebook. I updated normally and it works perfect but after a day, on Windows7 reboot, after Windows 7 logo, i have a black screen and cpu fan works at full speed. So i used Toshiba Recovery Center and i recovered my pc to fabricate settings. When it installs drivers it crashed on Graphics driver again. After that, i installed Windows 7, but im using my computer on 640x480 resolution with 8-color.. And i can use Security mode with network but if i install GT-330M driver and reboot computer, it crashes on after windows 7 reboot.
I have tried to change options in the bios but it's always the same problem.
*My Graphics card :* Nvidia GT330M
*Bios Version :* 2.50 / EC2.40 (last update on Toshiba website)
*Nvidia Driver :* 260.64
I downloaded 197.16, 197.71, 258.80 drivers from Nvidia and laptopvideo2go, but when i try to install these versions, it says not compotible with my system settings.
Im totally crushed now and i dont wanna give my laptop to Toshiba Technical Service which is in Turkey. For Easy solution they spent 30 days..
Do you have a idea?
Thank you in advance
Aras.
Message was edited by: araskalyoncu

> {quote:title=PauPau wrote:}{quote}
> > I used Toshiba Recovery Center and i recovered my pc to fabricate settings
> What happens then?
> Do you have any problems after installation the OS from recovery disk?
>
> > When it installs drivers it crashed on Graphics driver again
> You dont need to install any drivers after installation from recovery disk. The recovery disk installs Win OS and also the necessary drivers!
>
> > I downloaded 197.16, 197.71, 258.80 drivers from Nvidia and laptopvideo2go, but when i try to install these versions, it says not compotible with my system settings.
>
> If you want to install non-Toshiba drivers, then you have to do this in device manager.
> You have to use the advanced installation procedure and have to point to the driver files (ini files) which you have downloaded and stored on the HDD.
> You have simply force windows to choose this driver.
I had same problems after installation the OS from recovery disks. It wont open after installed graphic card driver.
I forced windows to install alternative drivers but again it wont work.
> {quote:title=PinkPanther wrote:}{quote}
> Hi buddy,
>
> How do you install the drivers? Do you remove the old driver first before you install the newer version?
> Normally you should remove the old version first and then run CCleaner to clean the registry from old driver files in registry. Furthermore make always a restart between these steps.
>
> Last but not least Im not wondering that laptopvideo2go driver dont work because nobody has tested these drivers. The installation happens on your own risk.
I installed the drivers as same method that u said.. it wont work..

8625 stopped printing after windows 8.1 update

my printer has been working without any problems until there was a windows 8.1 update on feb 11. it just stopped printing from my dell laptop. the print job appears to be added to the queue and it spools, but then nothing happens and there are no error messages. it still works from my iphone/ipad and it prints when i send a document to the printer email address. just not straight from the computer. i have updated EVERYTHING on the laptop. i have uninstalled/reinstalled the printer software several times. i have uninstalled all of the windows updates from feb 11, 2015. nothing works. i'm not super techy. i assumed a driver was missing or something wasn't compatible from the update so those are the fixes i've tried. and in the process i've messed something up so now not all links work in internet explorer. i've now been working on this since sunday. help!!!!

Hi @deannesab
I would certainly be happy to help you with your Officejet 8625. I understand you are no longer able to print since updating to Windows 8.1 and that you can still print from other devices such as your iPhone and iPad.
Please complete the solutions presented in the following document and let me know the outcome of your efforts; HP Printers - Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8).
I hope this helps and look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Lost touch "scroll" after windows updates installed

after todays cumulative update for windows 10 was installed, i lost touch scroll/swipe functions. listed in Windows update along with the cumulative patch was an item named "eGalaxtouch - other hardware-usb controller a802).seeing as there is no way to deselect it, it was installed with the cumullative patch. however right after the install, touch scorlling and swiping are non functional. anyone else run into this? any workaround/fixes for this issue?? i did a system restore to just before the update, which gave me back full functions. But windows is again automatically downloading and installing both updates again! there is no way to choose which updates to install, nor opt out of.does HP have an updated driver for touch??? when the windowsupdate installs that "egalaxytouch" update, the touchscreen is useless. and with auto updating, it's a literal install/uninstall loop. i'm starting to regret upgrading to windows10. and with that said, has anyone tried the "roll back to prior version" option in recovery? it's valid for only 30days. i am thinking of going back but am wondering if anyone was successful running that recovery before i try it myself.

No fix as far as i'm aware. my last post is just a workaround until the driver issue is sorted out. It's not so much that you need a driver for this to work. You have to roll back the offending driver so that we can use the last good driver. And yes, i bbelieve that W10 will install updates as it pleases unless you have W10 Pro. W10 Pro can at least defer updates. I'm hoping that a fixed update comes soon so i don't have to defer them for too long. I miss the old 'Hide update' option from before. But as i said, this is just a workaround so you can get your updates then roll back the driver. As mentioned by another poster , this may help for just now. https://support.microsoft.com/en-us/kb/3073930 I haven't tried it myself.

GTX670 - Signal lost/black screen after windows loading icon

Hello,
I hope I am posting this in the correct forum area. If not I do apologize.
Here are my specs:
Board: MSI Z97-G45 Gaming
Bios: ?? whatever pre-installed on mobo
VGA: MSI GTX670 OC
PSU: Corsair HX750 750W
Intel Core i7-4790K
MEM: 12 GB Kingston HyperX DDR3 1600 2x 4GB, 2x 2GB sticks
HDD: SSD Kingston 120 GB (Win7), HDD 1 TB WD 7200 RPM (Win7), HDD 1.5 TB WD 7200 RPM (storage)
COOLER: Corsair Hydro Series H60 Water Cooler
OC: no overclocking done by me..default settings
OS: Windows 7 64bit Professional
So to keep this as direct and as short as humanly possible here is my situation.
Had a gtx670 card that I had to send back to MSI under RMA. They sent me what looks like a new gtx670 card (no dust) that I received yesterday (4 Aug). Last night I removed temporary old card (9800gt) and plugged in new 670gtx. Things seemed to be ok, reinstalled driver after card was recognized. Played one round of Battlefield 4 for testing purposes and all seemed good.
Upon exiting the game things went south in a hurry. Moving the mouse cursor around was extremely slow and choppy. Mouse clicks were not recognized. I could not bring up ctrl-alt-del to get to task manager. At this point the cursor turned to spinning circle as if things were happening. However, after 5+ minutes of nothing changing I did a hard boot.
Restarted and after the windows loading screen the signal appeared to be lost to the monitor and I was left with black screen. This was with the SSD. I then attempted to load into the HDD windows OS that I hadn't logged into yet with this card and was greeted with the same issue.
I can load into Safe Mode with no issues. In safe mode I removed all nvidia drivers and was then able to load into windows normally using basic windows vga drivers. The moment I load the Nvidia drivers and restart the computer I then have the issue again. This happens with both drives.
I have reset the video card in the PCI-Ex16 slot and still received the problem. I have tried a different PCI-Ex16 slot and still had the issue. I put the old 9800gt card back in and windows loaded perfectly and without issues on both drives. I put the 670gt in and try to load into normal windows and I lose signal and get black screen after the windows loading screen.
I'm at a loss at the moment. I think it's the drivers, but could it be the card?
Doing some research I've come across some people saying there may be issues with the nvidia HD audio drivers that are installed with the video drivers. Could it be as simple as uninstalling or unchecking that particular driver?

Flashed the BIOS last night to the latest version and attempted to launch windows with the GTX670 card. I still experienced the same issue where as soon as windows finishes it's loading animation (with Nvidia drivers) and it goes to the login screen, the monitors cut out.
At this point I feel like it has to be the card. The moment I install the video drivers and restart, I have the problem of losing the signal/black screen.
What I have done:
1) Completely wiped any/all video related drivers from the computer and started from scratch. No success.
2) Ran Memtestx86 to see if it's a problem with my memory sticks. No problems found.
3) Put the card in a different PCI-Ex16 slot to see if there was a problem with the slot. No success.
4) Flash updated the BIOS on the motherboard to the latest version. No success.
I have a dual boot computer with Windows 7 64-bit installed on an SSD and a HDD. The problem happens on both drives. Yet, the moment I install my old 9800GT the problem disappears and I can login to Windows just fine.
I will be sending the card back today on another RMA.

C55T-A Touchscreen dead after Windows 8.1 Update

After updating my C55T-A5296 to Win8.1, I've lost all touchscreen functionality.
Order of operations:
1. Turn laptop on
2. Run Service Station, run all updates. This included an update to BIOS v1.20
3. Run Windows Update - Install all updatres.
4. Download Windows 8.1 from Windows Store, and install.
5. Reboot several times during install.
6. Perform initial setup in 8.1, to include Wireless config, user info, etc.
7. Run Service Station again - No new updates available.
8. No touchscreen.
9. Spend two weeks on the Internet determining that other Toshiba laptops have the same issue, and THEY got a new BIOS update to fix it.
10. Give up and call support.
11. Swear to never buy a Toshiba product again.
On the advice of support rep, I've wiped the machine back to Windows 8, and touchscreen funtionality was restored. I then went through the process of re-updating to Win 8.1, and the problem repeats.
In DevManager, I see "unknown usb device (device descriptor request failed)" I am unable to locate any TouchScreen device drivers for my model.
Anyone have any advice?
Attachments:
NoTouchscreen.PNG ‏7 KB
TheHell.PNG ‏16 KB

Hi CrunchyFerrett,
I have this problem before and what I ran system recovery [click HERE] as my first try. But the outcome is still the same. So I decided to send my laptop to depot to fix. If you think your laptop is in warranty contact Toshiba warranty # 1800.457.7777 business time 8am-2am the following day EST.
Hope this works for you!
BTW IF YOU THINK IT HELPS ALOT. PLEASE DONT BE AFRAID TO CLICK KUDOS star ^_^
- cokies

Lost CC trial after windows 8.1 update.

Similar Messages

Maybe you are looking for