Lost CME GUI

Was working, now is not. I get auth prompt and can login, then window goes blank. I'm running CME 4.0(1), CUE 2.3, Using IE 6. Tried several workstations. I've re-installed the CME-Basic and CME-GUI files, still same thing. CUE GUI works ok, but links to CME within CUE GUI fails. IOS - c2800nm-adventerprisek9-mz.124-4.XC2

Thanks for the response, I'm working with TAC on this one. Apparently certain characters in the name or lable fields is what's causing it, such as * ( ) '. I've removed those characters and the CME Extensions works within the CUE GUI, but the CME GUI itself still does not work.

Similar Messages

CME GUI 8.8 Not Displaying Properly

When I login to the CME GUI, and I am unable to do anythign. The dropdown menus are not accessible. I am running v8.8. I have downloaded the latest files. I am running IOS c2900-universalk9-mz.SPA.152-1.T1.bin
Everything that I can tell looks right but it still does not work.

I have confirmed that I have the correct files. They are also the same files that I am using on onther working systems. I am using IE8. It works with the other working systems.

CME GUI Change Button Window - No Scrollbar??

I'm having an issue with the CME GUI.
When I try to change a phone button using the CME GUI, I find the change button window only displays 10 of the 40 ephone-dn, and there does not appear to be a scrollbar or page button to view the remaining 30 ephone-dn.??
Am I missing something?
Versions:
CME: version 15.2(4)M6, RELEASE SOFTWARE (fc2),
GUI: Version 9.0.0.0, thought the folder states "CME 10.0.0 GUI", was pulled from "cme-153-3Mv2.rar"
The Screen shot below is from Chrome "Version 35.0.1916.153 m",
Same result in IE 11.

If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.<br />
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.
*https://support.mozilla.org/kb/how-to-use-full-screen
You can check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Downgrade cme gui

if i uploaded cme-gui-4.1.0.2 on my 2801 and decided to load cme-basic-3.4.0.0, do i still require to load a 3.4.0.0 gui?
if it realy requires, can i upload the new gui without deleting the previous gui's?
thanks

Example for 4.1. But as I said before, you copy the other files in a different directory, no need to delete anything, and easier to switch back.
CME#dir GUI
Directory of flash:/GUI/
35 -rw- 653758 Nov 15 2007 12:05:18 +01:00 admin_user.js
36 -rw- 16344 Nov 15 2007 12:05:18 +01:00 dom.js
37 -rw- 864 Nov 15 2007 12:05:20 +01:00 downarrow.gif
38 -rw- 6146 Nov 15 2007 12:05:20 +01:00 ephone_admin.html
39 -rw- 4658 Nov 15 2007 12:05:20 +01:00 logohome.gif
40 -rw- 3724 Nov 15 2007 12:05:20 +01:00 normal_user.html
41 -rw- 80033 Nov 15 2007 12:05:22 +01:00 normal_user.js
42 -rw- 843 Nov 15 2007 12:05:22 +01:00 sxiconad.gif
43 -rw- 2410 Nov 15 2007 12:05:22 +01:00 telephony_service.html
44 -rw- 870 Nov 15 2007 12:05:22 +01:00 uparrow.gif
45 -rw- 9968 Nov 15 2007 12:05:24 +01:00 xml-test.html
46 -rw- 3412 Nov 15 2007 12:05:24 +01:00 xml.template
47 -rw- 4627 Nov 15 2007 12:05:10 +01:00 admin_user.html
48 -rw- 1029 Nov 15 2007 12:05:18 +01:00 CiscoLogo.gif
49 -rw- 618 Nov 15 2007 12:05:18 +01:00 CME_GUI_README.TXT
50 -rw- 953 Nov 15 2007 12:05:18 +01:00 Delete.gif
51 -rw- 1347 Nov 15 2007 12:05:22 +01:00 Plus.gif
52 -rw- 174 Nov 15 2007 12:05:22 +01:00 Tab.gif

CME GUI Download

For the life of me I can not find the .tar file for the cme gui for 9.1...
Any assistance would be most appreciated...

Hi Jeff,
It should be within the "full set";
Downloads Home
Products
Voice and Unified Communications
Call Control
Mid-Market Call Control
Cisco Unified Communications Manager Express
Unified Communications Manager Express Complete Support File Set-9.1
Cheers!
Rob
"Why do the best things always disappear "
- The Band

CME GUI ISSUE

Hi ,
We have a CME set-up for one of our location.
Since last few days whenever we are trying to access CME through WEB , we are getting " javascript:void(0)" error.
No issue with WEB login , but option are not clearly visible once we login.
If I click on the different options after login into CME WEB , everytime getting the same java error.
Cisco IOS Software C3825-SPSERVICESK9-M
Software Version 12.4(24)T8 / CME 7.1
It doesn't seem to be PC/Browser specific issue because everyone getting the same error.
Restarting Telephony services won't able to resolve the issue.
Any assistance would be highly appreciated.
Thanks!

Hello Sandeep
What is the gui verion? can you paste below command
show flash | i gui
also you can please download a new file back from CCO and load it again after deleting previous one. Just a give it shot .
you can also refer CME version with compatible GUI
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html
Br,
Nadeem
Please rate all useful post.

CME GUI Blank Page

Hi All,
currently, i configure callmanager express.
then i want to activate the GUI, i already follow configuration from this link http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmegui.html
but when i go to "http:ip_cme/ccme.html" i can insert the username and password, but then i only get blank page.
here i post the configuration in ip http and telephony service:
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/GUI
telephony-service
sdspfarm units 5
sdspfarm transcode sessions 10
sdspfarm tag 1 transcoder
sdspfarm tag 2 conference
conference hardware
no auto-reg-ephone
max-ephones 150
max-dn 300
ip source-address 172.16.49.2 port 2000
timeouts interdigit 2
time-zone 41
time-format 24
max-conferences 10 gain -6
moh enable-g711 "flash:/music-on-hold.au"
web admin system name admin secret 5 $1$sQqb$lHn6cdM.CLWM5cJJg3HlE.
web admin customer name administrator secret 5 $1$/epO$y9ZO78G4fHWT2XbFPVvJg1
dn-webedit
time-webedit
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
do i make mistake?
Please, help.
Thx,
Anju Josua

Dear Suresh,
yes, i need to add "file privilege 0".
since cme 8.8 this command is needed.
thanks for your time.
Regards,
Anju

CME GUI

Where can i find the GUI files for CME , i had configured the GUI on the router and when trying to access it on browser it gave me blank page. The GUI files are missing from the router flash memory.
Please let me know from where i can download the GUI files for CME.
Thanks

Hi ,
Use the below link for Unified Communications Manager Express Complete Support File Set.
http://www.cisco.com/cisco/software/release.html?mdfid=277641082&softwareid=282786567&release=9.0&relind=AVAILABLE&rellifecycle=&reltype=latest
Hope it helps.
Anand

8.6 CME gui not working on Internet explorer but displays on other browsers

The strangest thing is happening I cannot access the CME 8.6 GUI on internet explorer but it works on firefox and chrome. It just suddenly started to happen no changes were made. When I open the gui on internet explorer after I sign in it just says View Window but never gets passed that. I have a test router with the same version and files and it works on internet explorer. I compared the files on both routers and both have the same files. I'm stumped any help would be greatly appreciated.

Is there anything in version 15.1 that can cause the issue I'm having? I have ip http server and no ip http secure-server in my config is there anything with that I have to add? I just downgraded back to 12.4 and it works after a hard reset. I want to attribute the problem to version advip 15.1. I have the gui files from 15.1 loaded on flash.

CME with Unity Express GUI Java problem

Running IOS 12.4(22)T with CME 7.0(1) and CUE 7.1.5 on a 2821 ISR.
The GUI had been working fine after the initial system install (used it provision phones). Got back into the system to add another phone and when clicking on either Configure->Extensions, Configure->Users or Configure->System Parameters we get the following text in the browser (IE, Firefox doesn't matter):
var maxButtonMode = 10 var ringTypeName=new Array(maxButtonMode) ringTypeName[0]= "Normal Ring" ringTypeName[1]= "Silent" ringTypeName[2]= "Silent w/CW Beep" ringTypeName[3]= "Feature Ring" ringTypeName[4]= "Monitor" ringTypeName[5]= "Overlay" //ringTypeName[6]= "Expand" //ringTypeName[7]= "Overlay w/CW" //ringTypeName[8]= "Speed Dial" ringTypeName[9]= "Watch" document.write("<" + "SCRIPT LANGUAGE='JavaScript' SRC='admin_user.js'><" + "/SCRIPT>");
The other pages load up fine. Same behaviour from Windows 7 32-bit or inside a Windows XP SP3 VM environment. Two different versions of Java running: 1.6.0_17 and 1.6.0_20.
Thanks for your help, ideas or suggestions.
Jason

Ended up taking these steps to fix the gui issue:
Reloaded the integrated CUE module service module no effect;
Reloaded the router - no effect;
Upgraded to IOS 12.4(24)T3 and extracted cme-gui-124-24T.tar to flash (had been using files from cme-gui-7.1.0.0.tar).
Working fine now.

CME Version Different to the GUI

Hi
Currently I have a CME Router that is running the following -
IOS - 12.4(4)XC4
CME - 4.0(3)
GUI - 4.0.0.0
Looking at the Cisco website the GUI version is incorrect as I need to upgrade to 4.0.3.0. But I can't find how to just upgrade the GUI.
Is it possible to just upgrade the GUI or will I need to re-install the CME version?
Can anyone assist?
Thanks
Nicola

Hi!
Login to
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-iostsp
And look for the following file:
cme-gui-4.0.3.1.tar
CME 4.0(3) GUI files for IOS 12.4(4)XC4 with updated GUI
Download this to your TFTP root directory.
Then, go into your router and copy them to the flash with a copy tftp flash command and give the correct values:
Address or name of remote host []?
Source filename []? cme-gui-4.0.3.1.tar
Destination filename cme-gui-4.0.3.1.tar
If this helps, please rate!
Regards,
Tere.

Really Need Some Help with CME 8.6 using IOS as Firewall and Anyconnect VPN on Phones

Hello,
I have a 2911 Router with IOS Security and Voice enabled and we are using CME 8.6. I am using a built-in Anyconnect VPN on 3 phones that are for remote users and thus I needed to enable security zones on the router which works because the remote phones will boot up, get their phone configs and I am able to call those remote phones from an outside line.
The issue I am having is that when I try to dial a remote phone connected via the VPN through port g0/0 from and internal office phone, i.e., NOT involving the PSTN then there is no audio. It's as if no audio is going back and forth. When I take off the security zones from the virtual-template interface and the g0/0 interface then the audio works great and I can reach the phone from internal as I am supposed to.
Could someone take a peek at my security config and see why audio would not be traveling through the VPN when I have my security zones turned on?
clock timezone PST -8 0
clock summer-time PST recurring
network-clock-participate wic 0
network-clock-select 1 T1 0/0/0
no ipv6 cef
ip source-route
ip cef
ip dhcp excluded-address 192.168.8.1 192.168.8.19
ip dhcp pool owhvoip
network 192.168.8.0 255.255.248.0
default-router 192.168.8.1
option 150 ip 192.168.8.1
lease 30
multilink bundle-name authenticated
isdn switch-type primary-ni
crypto pki server cme_root
database level complete
grant auto
lifetime certificate 7305
lifetime ca-certificate 7305
crypto pki token default removal timeout 0
crypto pki trustpoint cme_root
enrollment url http://192.168.8.1:80
revocation-check none
rsakeypair cme_root
crypto pki trustpoint cme_cert
enrollment url http://192.168.8.1:80
revocation-check none
crypto pki trustpoint TP-self-signed-2736782807
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2736782807
revocation-check none
rsakeypair TP-self-signed-2736782807
voice-card 0
dspfarm
dsp services dspfarm
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
vpn-group 1
vpn-gateway 1 https://66.111.111.111/SSLVPNphone
vpn-trustpoint 1 trustpoint cme_cert leaf
vpn-profile 1
host-id-check disable
voice class codec 1
codec preference 1 g711ulaw
voice class custom-cptone jointone
dualtone conference
frequency 600 900
cadence 300 150 300 100 300 50
voice class custom-cptone leavetone
dualtone conference
frequency 400 800
cadence 400 50 200 50 200 50
voice translation-rule 1
rule 1 /9400/ /502/
rule 2 /9405/ /215/
rule 3 /9410/ /500/
voice translation-rule 2
rule 1 /.*/ /541999999/
voice translation-rule 100
rule 1 /^9/ // type any unknown plan any isdn
voice translation-profile Inbound_Calls_To_CUE
translate called 1
voice translation-profile InternationalType
translate called 100
voice translation-profile Local-CLID
translate calling 2
license udi pid CISCO2911/K9 sn FTX1641AHX3
hw-module pvdm 0/0
hw-module pvdm 0/1
hw-module sm 1
username routeradmin password 7 091649040910450B41
username cmeadmin privilege 15 password 7 03104803040E375F5E4D5D51
redundancy
controller T1 0/0/0
cablelength long 0db
pri-group timeslots 1-12,24
class-map type inspect match-any sslvpn
match protocol tcp
match protocol udp
match protocol icmp
class-map type inspect match-all router-access
match access-group name router-access
policy-map type inspect firewall-policy
class type inspect sslvpn
inspect
class class-default
drop
policy-map type inspect outside-to-router-policy
class type inspect router-access
inspect
class class-default
drop
zone security trusted
zone security internet
zone-pair security trusted-to-internet source trusted destination internet
service-policy type inspect firewall-policy
zone-pair security untrusted-to-trusted source internet destination trusted
service-policy type inspect outside-to-router-policy
interface Loopback0
ip address 192.168.17.1 255.255.248.0
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
description Internet
ip address dhcp
no ip redirects
no ip proxy-arp
zone-member security internet
duplex auto
speed auto
interface GigabitEthernet0/1
ip address 192.168.8.1 255.255.248.0
duplex auto
speed auto
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
interface Serial0/0/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-ni
isdn incoming-voice voice
no cdp enable
interface Integrated-Service-Engine1/0
ip unnumbered Loopback0
service-module ip address 192.168.17.2 255.255.248.0
!Application: CUE Running on NME
service-module ip default-gateway 192.168.17.1
no keepalive
interface Virtual-Template1
ip unnumbered GigabitEthernet0/0
zone-member security trusted
ip local pool SSLVPNPhone_pool 192.168.9.1 192.168.9.5
ip forward-protocol nd
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/cme-gui-8.6.0
ip route 192.168.17.2 255.255.255.255 Integrated-Service-Engine1/0
ip access-list extended router-access
permit tcp any host 66.111.111.111 eq 443
tftp-server flash:apps31.9-3-1ES26.sbn
control-plane
voice-port 0/0/0:23
voice-port 0/3/0
voice-port 0/3/1
mgcp profile default
sccp local GigabitEthernet0/1
sccp ccm 192.168.8.1 identifier 1 priority 1 version 7.0
sccp
sccp ccm group 1
bind interface GigabitEthernet0/1
associate ccm 1 priority 1
associate profile 1 register CME-CONF
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
maximum sessions 4
associate application SCCP
dial-peer voice 500 voip
destination-pattern 5..
session protocol sipv2
session target ipv4:192.168.17.2
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 10 pots
description Incoming Calls To AA
translation-profile incoming Inbound_Calls_To_CUE
incoming called-number .
port 0/0/0:23
dial-peer voice 20 pots
description local 10 digit dialing
translation-profile outgoing Local-CLID
destination-pattern 9[2-9].........
incoming called-number .
port 0/0/0:23
forward-digits 10
dial-peer voice 30 pots
description long distance dialing
translation-profile outgoing Local-CLID
destination-pattern 91..........
incoming called-number .
port 0/0/0:23
forward-digits 11
dial-peer voice 40 pots
description 911
destination-pattern 911
port 0/0/0:23
forward-digits all
dial-peer voice 45 pots
description 9911
destination-pattern 9911
port 0/0/0:23
forward-digits 3
dial-peer voice 50 pots
description international dialing
translation-profile outgoing InternationalType
destination-pattern 9T
incoming called-number .
port 0/0/0:23
dial-peer voice 650 pots
huntstop
destination-pattern 650
fax rate disable
port 0/3/0
gatekeeper
shutdown
telephony-service
protocol mode ipv4
sdspfarm units 5
sdspfarm tag 1 CME-CONF
conference hardware
moh-file-buffer 90
no auto-reg-ephone
authentication credential cmeadmin tshbavsp$$4
max-ephones 50
max-dn 200
ip source-address 192.168.8.1 port 2000
service dnis dir-lookup
timeouts transfer-recall 30
system message Oregon's Wild Harvest
url services http://192.168.17.2/voiceview/common/login.do
url authentication http://192.168.8.1/CCMCIP/authenticate.asp
cnf-file location flash:
cnf-file perphone
load 7931 SCCP31.9-3-1SR4-1S.loads
load 7936 cmterm_7936.3-3-21-0.bin
load 7942 SCCP42.9-3-1SR4-1S.loads
load 7962 SCCP42.9-4-2-1S.loads
time-zone 5
time-format 24
voicemail 500
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
moh moh.wav
web admin system name cmeadmin secret 5 $1$60ro$u.0r/cno/OD2JmtvPq4w9.
dn-webedit
transfer-digit-collect orig-call
transfer-system full-consult
transfer-pattern .T
fac standard
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-template 1
softkeys connected Hold Park Confrn Trnsfer Endcall ConfList TrnsfVM
button-layout 7931 2
ephone-template 2
softkeys idle Dnd Gpickup Pickup Mobility
softkeys connected Hold Park Confrn Mobility Trnsfer TrnsfVM
button-layout 7931 2
ephone-dn 1 dual-line
number 200
label Lisa
name Lisa Ziomkowsky
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 2 dual-line
number 201
label Dylan
name Dylan Elmer
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 3 dual-line
number 202
label Kimberly
name Kimberly Krueger
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 4 dual-line
number 203
label Randy
name Randy Buresh
mobility
snr calling-number local
snr 915035042317 delay 5 timeout 15 cfwd-noan 500
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 5 dual-line
number 204
label Mark
name Mark McBride
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 6 dual-line
number 205
label Susan
name Susan Sundin
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 7 dual-line
number 206
label Rebecca
name Rebecca Vaught
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 8 dual-line
number 207
label Ronnda
name Ronnda Daniels
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 9 dual-line
number 208
label Matthew
name Matthew Creswell
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 10 dual-line
number 209
label Nate
name Nate Couture
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 11 dual-line
number 210
label Sarah
name Sarah Smith
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 12 dual-line
number 211
label Janis
name Janis McFerren
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 13 dual-line
number 212
label Val
name Val McBride
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 14 dual-line
number 213
label Shorty
name Arlene Haugen
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 15 dual-line
number 214
label Ruta
name Ruta Wells
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 16 dual-line
number 215
label 5415489405
name OWH Sales
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 17 dual-line
number 216
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 18 dual-line
number 217
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 19 dual-line
number 218
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 20 dual-line
number 219
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 21 dual-line
number 220
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 22 dual-line
number 221
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 23 dual-line
number 222
label Pam
name Pam Buresh
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 24 dual-line
number 223
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 25 dual-line
number 224
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 26 dual-line
number 225
label Elaine
name Elaine Mahan
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 27 octo-line
number 250
label Shipping
name Shipping
ephone-dn 28 dual-line
number 251
label Eli
name Eli Nourse
call-forward busy 500
call-forward noan 500 timeout 10
ephone-dn 29 dual-line
number 252
ephone-dn 30 dual-line
number 253
ephone-dn 31 octo-line
number 100
label Customer Service
name Customer Service
call-forward busy 500
call-forward noan 500 timeout 12
ephone-dn 32 octo-line
number 101
label Sales
name Sales
call-forward busy 214
call-forward noan 214 timeout 12
ephone-dn 33 dual-line
number 260
label Conference Room
name Conference Room
call-forward busy 100
call-forward noan 100 timeout 12
ephone-dn 100
number 300
park-slot timeout 20 limit 2 recall
description Park Slot For All Company
ephone-dn 101
number 301
park-slot timeout 20 limit 2 recall
description Park Slot for All Company
ephone-dn 102
number 302
park-slot timeout 20 limit 2 recall
description Park Slot for All Company
ephone-dn 103
number 700
name All Company Paging
paging ip 239.1.1.10 port 2000
ephone-dn 104
number 8000...
mwi on
ephone-dn 105
number 8001...
mwi off
ephone-dn 106 octo-line
number A00
description ad-hoc conferencing
conference ad-hoc
ephone-dn 107 octo-line
number A01
description ad-hoc conferencing
conference ad-hoc
ephone-dn 108 octo-line
number A02
description ad-hoc conferencing
conference ad-hoc
ephone 1
device-security-mode none
mac-address 001F.CA34.88AE
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:2 2:31
ephone 2
device-security-mode none
mac-address 001F.CA34.8A03
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:12
ephone 3
device-security-mode none
mac-address 001F.CA34.898B
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
ephone 4
device-security-mode none
mac-address 001F.CA34.893F
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
ephone 5
device-security-mode none
mac-address 001F.CA34.8A71
ephone-template 1
max-calls-per-button 2
username "susan"
paging-dn 103
type 7931
button 1:6
ephone 6
device-security-mode none
mac-address 001F.CA34.8871
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:7 2:31 3:32
ephone 7
device-security-mode none
mac-address 001F.CA34.8998
ephone-template 1
max-calls-per-button 2
username "matthew"
paging-dn 103
type 7931
button 1:9
ephone 8
device-security-mode none
mac-address 001F.CA36.8787
ephone-template 1
max-calls-per-button 2
username "nate"
paging-dn 103
type 7931
button 1:10
ephone 9
device-security-mode none
mac-address 001F.CA34.8805
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:5
ephone 10
device-security-mode none
mac-address 001F.CA34.880C
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:14
ephone 11
device-security-mode none
mac-address 001F.CA34.8935
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:3
ephone 12
device-security-mode none
mac-address 001F.CA34.8995
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:8 2:31
ephone 13
device-security-mode none
mac-address 0021.5504.1796
ephone-template 2
max-calls-per-button 2
paging-dn 103
type 7931
button 1:4
ephone 14
device-security-mode none
mac-address 001F.CA34.88F7
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:23
ephone 15
device-security-mode none
mac-address 001F.CA34.8894
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:26
ephone 16
device-security-mode none
mac-address 001F.CA34.8869
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:28 2:27
ephone 17
device-security-mode none
mac-address 001F.CA34.885F
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:11
ephone 18
device-security-mode none
mac-address 001F.CA34.893C
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:27
ephone 19
device-security-mode none
mac-address 001F.CA34.8873
ephone-template 1
max-calls-per-button 2
paging-dn 103
type 7931
button 1:27
ephone 20
device-security-mode none
mac-address A456.3040.B7DD
paging-dn 103
type 7942
vpn-group 1
vpn-profile 1
button 1:13
ephone 21
device-security-mode none
mac-address A456.30BA.5474
paging-dn 103
type 7942
vpn-group 1
vpn-profile 1
button 1:15 2:16 3:32
ephone 22
device-security-mode none
mac-address A456.3040.B72E
paging-dn 103
type 7942
vpn-group 1
vpn-profile 1
button 1:1
ephone 23
device-security-mode none
mac-address 00E0.75F3.D1D9
paging-dn 103
type 7936
button 1:33
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
transport input all
scheduler allocate 20000 1000
ntp master
ntp update-calendar
ntp server 216.228.192.69
webvpn gateway sslvpn_gw
ip address 66.111.111.111 port 443
ssl encryption 3des-sha1 aes-sha1
ssl trustpoint cme_cert
inservice
webvpn context sslvpn_context
ssl encryption 3des-sha1 aes-sha1
ssl authenticate verify all
policy group SSLVPNphone
functions svc-enabled
hide-url-bar
svc address-pool "SSLVPNPhone_pool" netmask 255.255.248.0
svc default-domain "bendbroadband.com"
virtual-template 1
default-group-policy SSLVPNphone
gateway sslvpn_gw domain SSLVPNphone
authentication certificate
ca trustpoint cme_root
inservice
end

I think your ACL could be the culprit.
ip access-list extended router-access
permit tcp any host 66.111.111.111 eq 443
Would you be able to change the entry to permit ip any any (just for testing purpose) and then test to see if the calls function properly. If they work fine then we know that we need to open som ports there.
Please remember to select a correct answer and rate helpful posts

Not getting GUI of CUE

Hi,
recently we upgrade cme version from 7.1 to 9.0, after that i an unable to get the GUI of CME and CUE
but yesterday i run one command on the router file privilege 0 in the config mode, after that my CME GUI come
but now i am getting the problem of CUE GUI
below is the sh flash of my router, can u please somebody help me to resloved the issue.
1     62682268 Dec 2 2010 05:08:46 +05:30 c2900-universalk9-mz.SPA.150-1.M4.bin
2         2903 Dec 2 2010 05:24:52 +05:30 cpconfig-29xx.cfg
3      2941440 Dec 2 2010 05:25:14 +05:30 cpexpress.tar
4         1038 Dec 2 2010 05:25:24 +05:30 home.shtml
5       115712 Dec 2 2010 05:25:32 +05:30 home.tar
6      1697952 Dec 2 2010 05:25:46 +05:30 securedesktop-ios-3.1.1.45-k9.pkg
7       415956 Dec 2 2010 05:25:58 +05:30 sslclient-win-1.1.4.176.pkg
8      2939841 Jul 2 2012 21:41:14 +05:30 apps42.8-4-2-38.sbn
9       486554 Jul 2 2012 21:41:16 +05:30 cnu42.8-4-2-38.sbn
10     2699496 Jul 2 2012 21:41:24 +05:30 cvm42sccp.8-4-2-38.sbn
11      339519 Jul 2 2012 21:41:26 +05:30 dsp42.8-4-2-38.sbn
12      574831 Jul 2 2012 21:41:28 +05:30 jar42sccp.8-4-2-38.sbn
13         658 Jul 2 2012 21:41:28 +05:30 SCCP42.8-4-3S.loads
14         662 Jul 2 2012 21:41:28 +05:30 term42.default.loads
15           0 Jul 2 2012 18:58:40 +05:30 its
16           0 Jul 2 2012 18:58:40 +05:30 its/vrf1
17         662 Jul 2 2012 21:41:28 +05:30 term62.default.loads
18         874 Jul 27 2012 12:48:24 +05:30 7937_1.4.3_ReadMe.txt
19     8147358 Jul 27 2012 12:48:40 +05:30 apps37sccp.1-4-3-0.bin
20      166179 Aug 1 2012 16:08:48 +05:30 B016-1-0-4.SBN
21        3987 Jul 28 2012 06:55:48 +05:30 admin_user.html
22      677822 Jul 28 2012 06:55:50 +05:30 admin_user.js
23        1029 Jul 28 2012 06:55:50 +05:30 CiscoLogo.gif
24         617 Jul 28 2012 06:55:52 +05:30 CME_GUI_README.TXT
25         953 Jul 28 2012 06:55:52 +05:30 Delete.gif
26       16344 Jul 28 2012 06:55:52 +05:30 dom.js
27         864 Jul 28 2012 06:55:52 +05:30 downarrow.gif
28        6146 Jul 28 2012 06:55:54 +05:30 ephone_admin.html
29        4558 Jul 28 2012 06:55:54 +05:30 logohome.gif
30        3866 Jul 28 2012 06:55:54 +05:30 normal_user.html
31       78428 Jul 28 2012 06:55:54 +05:30 normal_user.js
32        1347 Jul 28 2012 06:55:56 +05:30 Plus.gif
33         843 Jul 28 2012 06:55:56 +05:30 sxiconad.gif
34         174 Jul 28 2012 06:55:56 +05:30 Tab.gif
35        2431 Jul 28 2012 06:55:56 +05:30 telephony_service.html
36         870 Jul 28 2012 06:55:56 +05:30 uparrow.gif
37        9968 Jul 28 2012 06:55:58 +05:30 xml-test.html
38        3412 Jul 28 2012 06:55:58 +05:30 xml.template
39           0 Jul 30 2012 16:12:42 +05:30 exit
40     4665017 Aug 1 2012 15:25:20 +05:30 apps45.9-3-1TH2-5.sbn
41      581056 Aug 1 2012 15:25:24 +05:30 cnu45.9-3-1TH2-5.sbn
42     2215327 Aug 1 2012 15:25:30 +05:30 cvm45sccp.9-3-1TH2-5.sbn
43      363099 Aug 1 2012 15:25:32 +05:30 dsp45.9-3-1TH2-5.sbn
44     1889607 Aug 1 2012 15:25:36 +05:30 jar45sccp.9-3-1TH2-5.sbn
45         674 Aug 1 2012 15:25:38 +05:30 SCCP45.9-3-1-1S.loads
46         660 Sep 24 2012 12:43:04 +05:30 term45.default.loads
47         660 Sep 24 2012 12:43:04 +05:30 term65.default.loads
48     2918613 Aug 1 2012 15:02:30 +05:30 apps45.8-4-1-23.sbn
49      485266 Aug 1 2012 15:02:34 +05:30 cnu45.8-4-1-23.sbn
50     2662633 Aug 1 2012 15:02:40 +05:30 cvm45sccp.8-4-1-23.sbn
51      335003 Aug 1 2012 15:02:42 +05:30 dsp45.8-4-1-23.sbn
52      754716 Aug 1 2012 15:02:44 +05:30 jar45sccp.8-4-1-23.sbn
53         638 Aug 1 2012 15:02:46 +05:30 SCCP45.8-4-2S.loads
54      165355 Aug 1 2012 16:19:54 +05:30 B016-1-0-3.SBN
55      164544 Aug 1 2012 16:53:40 +05:30 B016-1-0-2SR1.SBN
56    97794040 Sep 24 2012 11:45:36 +05:30 c2900-universalk9-mz.SPA.152-4.M1.bin
57     4639974 Sep 24 2012 12:42:50 +05:30 apps45.9-2-1TH1-13.sbn
58        2207 Sep 11 2012 18:06:04 +05:30 FHK144973WV_20120911030308472.lic
59      575590 Sep 24 2012 12:42:52 +05:30 cnu45.9-2-1TH1-13.sbn
60     2211969 Sep 24 2012 12:42:58 +05:30 cvm45sccp.9-2-1TH1-13.sbn
61      356907 Sep 24 2012 12:43:00 +05:30 dsp45.9-2-1TH1-13.sbn
62     1886651 Sep 24 2012 12:43:04 +05:30 jar45sccp.9-2-1TH1-13.sbn
63         656 Sep 24 2012 12:43:04 +05:30 SCCP45.9-2-1S.loads

ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/GUI
remove
/GUI in ip http path flash command
it should be
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:
configure a telephony-service
telephony-service
authentication credential admin cisco
max-ephones 24
max-dn 48
ip source-address 192.168.2.1 port 2000
timeouts interdigit 2
url services http://192.168.5.2/voiceview/common/login.do
url authentication http://192.168.5.1/CCMCIP/authenticate.asp
cnf-file perphone
load 7916-12 B016-1-0-2SR1.SBN
load 7916-24 B016-1-0-2SR1.SBN
load 7937 apps37sccp.1-4-3-0.bin
load 7942 SCCP42.8-4-3S
load 7945 SCCP45.9-3-1-1S.loads
load 7965 SCCP45.9-3-1-1S.loads
time-zone 39
time-format 24
date-format dd-mm-yy
voicemail 4400
max-conferences 8 gain -6
web admin system name admin password cisco
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 9
create cnf-files version-stamp Jan 01 2002 00:00:00
and install cpexpress.tar file in router flash

CME and user services

Can someone please tell me if CME allows users to configure their own speed dials and services using a url like on the CCM? If possible, can you please let me know what I would have to configure to allow this functionality? Thank you.

Hi Rose,
My understanding is that the "Personal" Speed dials can only be changed via the User's IP Phone except for User's who are running Extension Mobility (who can use the GUI interface). There is some excellent info in the last doc attached below;
To use a phone user account in the Cisco Unified CME GUI to configure speed dials on a phone that is enabled for Extension Mobility, Cisco Unified CME GUI 4.2.1 or a later version must be installed on the Cisco router.
Cisco Unified CME GUI Support
The Cisco Unified CME GUI provides a web-based interface to manage most system-level and phone-based features. In particular, the GUI facilitates the routine additions and changes associated with employee turnover, allowing these changes to be performed by nontechnical staff. The GUI provides three levels of access to support the following user classes:
â¢System administrator-Able to configure all system-level and phone-based features. This person is familiar with Cisco IOS software and VoIP network configuration.
â¢Customer administrator-Able to perform routine phone additions and changes without having access to system-level features. This person does not have to be familiar with Cisco IOS software.
â¢Phone user-Able to program a small set of features on his or her own phone and search the Cisco Unified CME directory. In Cisco Unified CME GUI 4.2.1 and later versions, phone users can use the GUI to set up personal speed dials for an Extension Mobility phone. The same credential for logging into an Extension Mobility phone can be used to log into the Cisco Unified CME GUI.
The user name parameter of any authentication credential must be unique. Do not use the same value for a user name when you configure any two or more authentication credentials in Cisco Unified CME, such as the username for any Cisco United CME GUI account and the user name in a logout or user profile for Extension Mobility.
The Cisco Unified CME GUI uses HTTP to transfer information from the router to the PC of an administrator or phone user. The router must be configured as an HTTP server, and an initial system administrator username and password must be defined from the router command-line interface (CLI). Additional accounts for customer administrators and phone users can be added from the Cisco Unified CME router using Cisco IOS software commands or from a PC using GUI screens.
Enabling the GUI
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmegui.html
Configuring Speed Dial
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html
Hope this helps!
Rob

CME 4.0 to 4.2

Hi All
Currently i am using CME 4.0 on my 2821 ISR Router with IOS 12.4(9)T7.
I want to change the CME version to 4.2.
What i need to do??
Kindly need your help in this.
Thanks

You will need to upgrade your IOS to below:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html
12.4(11)XW9
4.2
4.2.0.4
Cisco Unified CME 4.2 Specifications
Also review my recent post here: https://supportforums.cisco.com/discussion/12435376/ios-upgrade-and-cme
IOS upgrade would upgrade your CME, if you need to you can upgrade phone loads and CME GUI according to the instructions in above link. Also confirm CUE complatability, that your CUE version is compatible with CME 4.2.
-Terry
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