Lost communication with scanner

Up until yesterday, I had no problem using my networked Epson Artisan 830 printer/scanner to scan documents into Acrobat X Pro that I am running on Windows 7. However, today I keep on getting the following message: "Error while interacting with scanner: the selected scanner was not found." Photoshop and other programs have no problem identifying the scanner. In fact, I have no problem printing a file through Acrobat either. I have done all kinds of troubleshooting to no avail and am completely stomped. I would appreciate any and all help.

I am having the same problem. I had no problem creating a pdf through my HP scanjet 8200 and cannot find an answer anywhere.

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Lost communication with the scanner of my LaserJet Pro CM1415 fnw color MFP with Windows 8.1

I have just upgraded my PC to Windows 8.1 (it came with Windows 8), and now I have "lost communication" with the scanner element of the CM1415...... The printer part is working fine!
I have read various fixes for other printers for 8.1, but does anyone have any experience with this particular model and this particular problem?
PS. The latest HP driver available for the CM1415 states that it is the same as the one delivered in the box.......

Hi RTB2014,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to scan after updating the computer to Win 8.1.
I will be happy to help you.
Did you uninstall the printer software and reinstall the downloaded drivers?
If you didn't then I would uninstall and reinstall the downloaded drivers.
I have provided a URL to uninstall the printer software.
Fully uninstall the printer in Win 8.
You can download the newest drivers from this link. Select the operating system and click next.
HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers.
If you are still having issues I would download and run the Print and Scan Doctor since it might resolve the issue
automatically. Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
I believe that this will provide a resolution to your issue. Thank you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

"error occurred while communicating with scanner" mac os x 10.8.2 with new hp 6700.

device will not scan to computer. returns "error occurred while communicating with scanner". this error returns from the print/scan settings, from image capture and from the HP scan utility. the printer will copy so the scanner will function to some extent. it is brand new. on a wireless network. prints fine
OS is fully up-to-date, drivers are current, downloaded from HP and installed rather than using CD. device has been unplugged from wall, computer restarted, printers cleared and reinstalled.
any other ideas?
some more info...
if a sheet is placed in the scan feeder, the scanner illuminates and makes a ping sound.
firewalls are off
router has UPnP on
old printer, an hp6500, worked fine with identical setup
and a further note as I try to solve this...
the webscan function works from the printer web server
HP Utility does not have a Scan section. HP Utility Applications has Scan 3. this does not work

Hi BetterL8,
I understand your frustration. The software you are using was designed for the older operating system not for Mavericks. There has not been software released for the c310 that is compatible with Mavericks therefore, you will be using the Apples Print and Scan not the HP Scan. Because you have this old software still on the computer, I recommend you uninstall it and download the Apple Software Update. Follow the instructions below:
Scrub
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
Hold down Control, Option and Command
While holding the three buttons down, Click uninstall.
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol
Repair Disk Permissions (this is good measure to ensure non of your permissions differ)
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the computer.
Check for apple updates
Connect the USB cable if it is not already connected
Click on the Apple icon
Select Software Updates.
Restart the computer.
Leave the printer on and unplug the power cable, reconnect after 1 minute.
See next post for further instructions....
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Trying to export iMovie to youtube and it says lost communication with internet. I am on the internet?

I get a lost communication prompt when i export to youtube.
Also for another project I get no head room?

I've tried everything, including exporting to Quicktime with the settings suggested by youtube...nothing seems to work and I keep getting the same message: Unable to Prepare Project for Publishing. The project could not be prepared for publishing because an error occurred. (-50)
The original name of the project had parenthesis and I even renamed it so now its just simply "Going Nowhere"

Lost communication with internet

I am using Windows 8 and I lost my safari and Internet Explorer connections. The following error message keeps appearing,"There was a problem communicating with the web proxy server (HTTP) CFURL ErrorDomain:360 How can I get back connected ?? My wireless priner connection ha been lost also

You might have had a piece of malware installed to your computer that changed your proxy settings. Please try this:
Open Start
Type: "Internet Options"
Select the Internet Options Control panel item from the list.
Go to the Connections tab.
Select the LAN Settings button
Uncheck the boxes for "Use a proxy server" and "Automatically detect settings" and then click OK out of all the windows.
If you can get online now, then awesome. I would STRONGLY recommend at this point downloading a copy of Malwarebytes from malwarebytes.org (the free version) and doing a full scan of your computer. Make sure you opt out of the free trial seen at the end of the Malwarebytes installer.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Lost communication with the printer

I have lost communication between the computer and the printer..it was printing just fine and it quit immediately

To have any hope of providing an answer we will need more information. Please read this post then provide some details. What printer model? What operating system? 32 bit or 64 bit? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

We've lost communication with the server.... Errors in Production.log --

Running version: 7.4.00065. (yeah... I know.. upgrade.. again.)This seems to be an ongoing issue. So I started digging on our end as well. seems to have something to do with max pool size... Where/how to increase it?So I'm seeing a fair number of: C:/Program Files (x86)/Spiceworks/pkg/gems/scgi-0.9.1/lib/scgi.rb:233:in `block in handle_client'
W[15:03:01.34 2af0f4] check for ticket email url_ping: /tickets/check_email = unexpected response: Net::HTTPInternalServerError
W[15:03:03.67 04237c] [SCGI] Handling client Errno::EPIPE: Broken pipe, at:
C:/Program Files (x86)/Spiceworks/pkg/gems/rack-1.6.0/lib/rack/handler/scgi.rb:63:in `write'
and these: C:/Program Files (x86)/Spiceworks/pkg/gems/scgi-0.9.1/lib/scgi.rb:233:in `block in handle_client'
F[15:03:00.54 3a6e58] /!\ FAILSAFE /!\ 2015-07-15 15:03:00 -0400
Status: 500 Internal Server Error
This topic first appeared in the Spiceworks Community

Hi,
Do you create VMs on Hyper-V or VMWare? Based on research, possible causes could be:
1. Files changes in the volume is very huge. So the shadow size may be big and the current shadow storage my not able to hold it. And that’s cause the shadow copy creation failure.
2. The I/O in D drive is heavy and make the shadow copy I/O failed.
3. Server is too busy to handle the request.
4. The disk is heavily defragment.
Please refer to the articles to troubleshoot the issue:
Time-out errors occur in Volume Shadow Copy service writers, and shadow copies are lost during backup and during times when there are high levels of input/output
http://support.microsoft.com/kb/826936/en-us
VSS timeouts during backup? What could contribute to that?
https://blogs.technet.com/b/askpfeplat/archive/2012/09/12/vss-timeouts-during-backup-check-fragmentation.aspx
Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Lost communication with JH3

Yesterday I tried to begin a capture of material for a new project. After repeated attempts to reboot, examined all connections, I decided the RS-232 cable must have gone bad. Drove 140 RT to replace it. This morning I did and found no difference.
My next step was to upgrade the firmware on the Kona 3 board and did so. Ran Aja VTR Xchange - beautiful picture and synched time code but the one box says " NO VTR connected".....
Decided to try running FCP and open the Log and Capture window to see what it said. Same thing. Nice picture SMPTE time code appears to be fine- "No Communication". So ...
Now I am down to the deck controls and some hidden internal settings having changed somehow, or continued software incompatibility.
I will say that prior to this issue - I have had splendid synchronization between all of these devices.
FCP- 7.0.3
Kona 3-
Sony JH-3
It seems that one minute FCP setting is off now. I've gone through the Audio/ Video settings and will return to all the preferences settings. But I am confused and don't get it..
Thanks for any help solving this!

HI Meg,
No the JH -3 is not a switchable on/off the RS-232 control port. I'll verify with Sony but I've gone through everything on the deck and menu. Unless it was damaged or fried the control board in some way I think I can eliminate the deck. So I am now going to go through all of the settings on the FCP panels and preferences. I must have done something when I used Soundflower to capture audio the other day...
That is all I can think of.....
I use a JH-3 as my play/capture deck as I am still shooting with the Sony HDW-730 - a **** fine camera. I've moved into 2k at 250 fps and 4k at up to 60 fps but for wildlife and specifically Birds... these new cameras are not ready yet. Not for what I do anyway!
If I can figure out what I've done I'll post it up here. I've got to figure it out for the next Job... !!!
TRB

Acrobat X not communicating with scanner.

I recently purchased a Lexmark CX410dte multifuncation printer. When attempting to scan, I get a message that Acrobat cannot communicate with the scanner. The Acrobat settings show the Lexmark TWAIN driver as the selected device. The Lexmark scans in its native software but not in Acrobat X. I spent over an hour with Lexmark in an unsuccessful attempt to resolve the problem. They threw up their hands and said to contact Adobe. I would gladly welcome any suggestions. Also, this is happening on all computers, not just one. All computers are running Windows 7 professional 32 bit except 1 running 64 bit.

I finally figured it out after a few days. The idiot tech support at Lexmark never checked to see if the printer had the updated firmware. It didn't. Once the firmware was updated the printer scans to Adobe. It will not scan, however, unless the native interface is allowed to be visible. It's still somewhat of a pain but at least it works.

Lost communication with DAQ (NI-6008) through labview

I currently use four USB-6008 devices through labview as part of a teststand. While troubleshooting a separate issue I lost the ability to communicate with the devices but only through labview. Using other NI software I can use the analog I/O but not from my labview program. I am a chemical engineer so I've already exhausted my limited computer knowledge, any help would be greatly appreciated.

If MAX can see the devices, and collect data thru them, then your hardware is OK.
(Max is the Measurement and Automation Xplorer program).
Assuming that's the case, then I would suspect a naming change. You can rename the devices in MAX, perhaps when you didn't mean to.
Check your ERROR outputs of the NI-DAQ calls. That's what they're there for. Put a probe on the ERROR outputs of INIT TASK, START TASK, whatever you're using.
The more professional programs expect those errors and handle them, if you're doing a one-off kind of thing, it's easy to think you don't need them, since it worked the first time out, but they really will give you info that you need right now.
Steve Bird
Culverson Software - Elegant software that is a pleasure to use.
Culverson.com
Blog for (mostly LabVIEW) programmers: Tips And Tricks

Lost communication with OS4

Hi,
I updated my Iphone last thuesday and since them my phone call drop one time on two? It's really really frustrating to have a such amont of drop call. The communication just stop and after I heard the beep sound who indicated that the line has drop. I just have a Iphone 3GS not a Iphone 4. Does anybody have the same problem?

Dropped calls are mostly due to your carrier's network; but can also be due to obstructing the phone's antenna. Software can also be an issue, but the carrier's network is the biggest culprit typically.

Logic / OS X randomly losing communication with firewire devices

Hi
Connected to my MBP I have a Lacie FW drive with an Apogee Duet daisy chained to this.
During a Logic session yesterday all of a sudden I received device removal (warning) messages for these two items although they were still connected to the relevant ports!? I also had to force quit Logic following this.
When I reconnnected the devices were recognised but things were still not right as when I tried to change the volume on the duet the system was very slow in responding.
I was running of the battery power but this has never happened before whether connected to the mains or the battery.
Any ideas/should I worry?
Everything seemed fine a couple of hours later when I restarted the system but I am uneasy about the potential for this to occur during a more important session.
Any advice greatly appreciated
Cheers
Sam

Hi Sam
I have an Imac, same operating system as you (10.5.8) and also the Duet. Also got a Lacie external hard drive. i have also encountered this problem in the last week. however, I have had this problem in both Logic 9.02 and Record so it seems it isn't just a Logic problem.
One question - was Airport on when you lost communication with your hard drive? My was and when I turned it off the problem has not occurred again. It may have something to do with it although I'm not technically minded so I wouldn't know why.

MBP losing 'communication' with printer!!!!!!!!!

Hi
I don't seem to be having as many printing problems as many people but I do have one recurring issue.
Often when I try and print a document nothing happens, if I check the printer icon it says the computer has lost communication with the printer.
If I pause printing and then resume it ALWAYS prints perfectly.
This does not happen all the time but very frequently.
Any ideas?
HP AIO C6180
Install of Leopard was archive and install.
Cheers.
Robin

Any suggestions would be appreciated as we have tried everything we can
think of
============================================
Hi Jeff,
I do not know what OS you are using but is it possible that the OS
scheduled tasks with higher priority threads start working after a periodic
interval. In such scenario freezing of your application is possible. Try
working with only systray, explorer in the background when your daq
application is launched.
Another possibility is use of old version of printer driver - some HP
printers do not have Windows 98 drivers.
I worked with SCXI 1200 and the Chassis and had no problems on Windows 95 -
although I didn't acquire data for a long time.
Hope this helps
Good luck
Rishipa
[email protected]

Computer not communicating with printer(s) scanner

I recently hooked up an Officejet J6480 wireless printer. I also have a J5780 hooked up via USB. After hours, and I mean hours, of being on-line with Tech Support through Chat and uninstalling and reinstalling, several times, and trying numerous things, neither printer has communication with the computer for scanning. The J6480 will scan if you go through Paint so it is functioning. The J5780 I haven't tested. I have downloaded drivers and every other thing that was suggested and the computer is not communicating with the printer for scanning. I have a Dell computer Inspiron 530S and am running Windows Vista (32) May I also say, that I disable the Firewall & Virus programs when downloading, etc. so it doesn't interfer. I have tried everything but dynamite to get the scanner to respond. I've downloaded the Patch suggested in the drivers listings and everything. Im beside myself because the J5780 scanned fine until I installed the J6480. Now the window on the printer says there are no scan settings available in the window on the printer. Chat Techs, I think, are beside themselves too. I uninstalled the J5780, installed the J6480 and then went into 'Add a Printer'. Everything went fine except the scanner. I get a message from Solution Center saying there is no communication between the computer and the scanner. I think something is missing here. If anyone knows a solution I would be more than grateful. HELP!!!!

Did you do an L3 uninstall of all HP software and start from scratch? The L3 uninstaller should be on the install CD's for each printer. You may have to do a search of the CD to find it.
Tell me what router, ISP and encryption type you are using? Also, what kind of security software are you using?
Have you done a WIndows Update and updated your security system? Do that between the L3 uninstall and the re-install.
There is a lot going on here. I'll hang in there with you...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Parts of string lost while communicating with Arduino.

While communicating with arduino, the string I receive from arduino is buffered but it isn't totally read by LabVIEW
and some information is lost, changing the data I plot. Anyone knows how to solve this problem?
Maybe useful information:
Arduino mega
Baud rate: 19200
Loop delay in Arduino: 10 ms
The string is composed by 3 integers values concatenated like this:
gh123ab123cd123ef
I´m attaching the Vi.
Thx very much!
Paulo
Attachments:
Labview-LETE.vi ‏34 KB
Labview-LETE.vi ‏34 KB

Duplicate Post.

Lost communication with scanner

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