Lost Connection problem

Hi all, new here
Anyway have had BT Broadband for a couple of years now, had no real issues until Thursday, when we lost connection, I have a HH2 and all the Blue lights were fine, but none of the PC's in the hosue would connect to the hub all of a sudden 1 x desktop, 2 laptops and a netbook, although the net book did connect off and on for about 10 - 15 mins, but only at about 150 to 200k (not 2MB)
spoke to the helpline, went through all the usual tests, and they said in the end the HH was naff, and would order another, thus been without internet since Thursday (This one is at work !)
I did find an old HH v1 (white) on Sunday, plugged that in... same result no connection from any of the pc's, well not for more than about 10 mins max, this make me think it may not have been the hub?  if not does nayone have any ideas??
Have changed the filters, and the phone line itself seems clear, BT tested it and said it's all OK

Hi Swills,
Welcome to the forum and thanks for the post. 
It seems odd that you are having the same problem with a different router, seems to me that it may not be the router at fault at all.  I cant be sure until I run a few checks. 
Can you please drop me an email to [email protected], include your BT account details and link to this thread.  I will see what I can do.
Cheers
Sean
BTCare Community Manager
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    Thanks again to John and gg30340. Here's an update:
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