Lost connection to .Mac and Mac Mail

I have been locked out of my .mac account and my mac email account because for some reason the system does not accept my password (which I know is correct) and my personal information (also correct). I have used this account for years, but now have lost contact with people mailing me at this address and all back up information, photos on home page, etc. Mac says it will send my pasword to my old e-mail, but this does not help me because I can't access it. (Apple's technical support people could not help me, when I called).
Can anyone advise? Thanks.

Apple finally resolved this problem

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From: Maryland
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Click to reply to this topic Reply email Email
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