Lost connection to shared windows printer after update

I've recently updated to Tiger by migrating all of my info from an old powerbook running 10.3.9 to a new Mini, and noticed that something broke my connection to an HP inkjet printer that is connected to a Win2k box that sits on my LAN. Things are quite foggy now as to how I got the connection to work originally, but vauguely recall using specific generic (i.e. non HP) drivers in OSX to get this working.
Now when I attempt to send jobs to this printer, everything on the Mac side looks as though the job went through. I can see the jobs listed under the completed tab for the printer in Tiger etc, but nothing is making it to the pritner. Can anyone point me in the right direction for solving this, as I can no longer find the disscussion posts I used ages ago to set this up.
Mac Mini Mac OS X (10.4.4)

See if this web site can be of help:
http://www.ifelix.co.uk/tech/

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Can no longer print to shared windows printer after leopard upgrade

Hi guys,
I know this is a topic that has come up before, and I have gone through the support forums trying to resolve this on my own, but I am at a roadblock. Printing used to work on Tiger, and now it doesn't, and I simply don't know how to debug the problem any further. Hopefully someone here can help me help myself... In the meantime because of this issue, and several others, I've had to "downgrade" back to Tiger.
Here are the "facts".
1. I have a Epson Stylus R300 printer.
2. Printer is connected to windows XP box.
3. Said xp box is on network at 192.168.1.101
4. Mac ip is 192.168.1.102
5. Windows workgroup name is sutter_wg
6. shared printer name is stylus_pc
I have added the advanced tab to the add printer dialog and thus have access to directly putting the address of the printer. I don't really understand samba - I was only able to get it to work on Tiger by reading through the support forums. I have not been as successful with the Leopard support forums. I'm doing the following from memory as I'm not currently at my mac... anyway, this is the address I used to "add" the printer.
smb://192.168.1.101/stylus_pc
smb://192.168.1.101/sutterwg/styluspc
When I go to print, it is placed in the print queue and nothing happens. No error message, and no print. Looking at the print queue, it's in the stop state. But I don't get any information on why it went to stop that I can use to debug. Did it not resolve the ip? Was there some kind of permissions problem? Is there a printer driver incompatibility? I don't know. I don't know how to find out.
So here's what I've done so far from a debug point of view.
1. I've proved that I can connect to the windows box in Leopard via the "go to server" option in Finder.
2. I've connected the stylus to the mac directly and printed from there. No problems. Interestingly though, it's a different printer driver. When I connect the printer up directly, the printer driver is for Epson Stylus R300, my exact printer. However when I add the printer via the network, the best I can do is a generic "epson stylus" printer driver. I went to epson web page to download the latest driver, and they only have drivers for 10.4. No 10.5. Apparently Leopard has a 10.5 driver built in since it used it when I connected directly, but that driver does not appear to be available when I add the printer via the network. What gives?
So that's where I'm at. If anyone has any help to offer, I'd much appreciate it.
Thanks!
-Kris

I finally found a log file... unfortunately, it doesn't help me figure out what's wrong... but maybe it will mean something to one of you?
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding start banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding job file of type application/postscript.
I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding end banner page "none".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Queued on "SUTTER_WG" by "kristophermiller".
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstoappleps (PID 335)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 336)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/rastertoepson (PID 338)
I [10/Dec/2007:20:23:35 -0500] [Job 11] Started backend /usr/libexec/cups/backend/smb (PID 339)
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster unsupported colorSpace: colorSpace = -1, colorOrder =1, bitsPerColor = 1
E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster: got an error from cupsRasterInterpretPPD
E [10/Dec/2007:20:23:36 -0500] [Job 11] No pages found!
E [10/Dec/2007:20:23:36 -0500] PID 338 (/usr/libexec/cups/filter/rastertoepson) stopped with status 1!
I [10/Dec/2007:20:23:36 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [10/Dec/2007:20:23:36 -0500] [Job 11] Job stopped due to filter errors.

Printing from MacBook to a shared Windows printer

I am having a great deal of dificulty setting up my MacBook to print to my shared windows printer. I have tried doing some reasearch on the web and have found a number of difierent atricles and I still could not get it to work.
I have also called apple support and they "can't" help because they think it's not an Apple issue. I'm not convinced.
I am running 10.4.6 and Windows XP, and my printer is a Brother HL 1430.
When I try to create a new printer on my MackBook, I click on the "More Printers" button and I select Windows Printing, Workgroup and I see the windows computer. I click on the windows machine and click Choose.
So far so good. I get a password authentication dialog box asking me to connect to the PC. I type in my account details and it is at this point that it fails.
I cannot seem to connect to the PC via this method. I am using the correct username and password - I have tried repeatedly, and I also tried setting up another account and that too failed. Both accounts were admin accounts.
When I try the username / password, I get an error informing me it cannot connect to the server with the provided username / password.
However, I do have file conectivity to the PC and I can access it's harddrive.
The strange thing is - I tried using no account name / password and it passed the authentication and I was able to see my shared printer. I set it up and it failed to print. I have since deleted this setting and I cannot replicate it. I dont understand why it rejects my account details and why it accepted blank account information, and why it no longer accepts the blank details.
I think something weired is going on here and Apple were unable to help.
I have tried using the Advanced settings via SAMBA - however, this too fails.
I am out of ideas and this is really bugging me - I have wasted over 3 hours and I still cannot print.
Can someone please help!!
Thanks.

Is your 'Brother' brand printer, compatible for BOTH Mac and PC? if so, it should/may have come with driver/installation software for both, (on opening the file, are thier/appear to be 2 set's of driver/instruction files).
If not, I would contact Brother at tech support, and ask if they have new/updated drivers, so the model will work on both PC's and Mac's. I'm running a 3rd party peripheral, that came with the above, i.e, 1 CD/driver installation file, 1 set is for Windows, 1 set for Mac, I installed it on both, and it's flawless.
The exception, I had to download new drivers for this to work w/ Win..ws XP with Service Pack 2, (it came with Mac drivers, and PC, but only for Win..ws XP, not Win..ws XP w/ Service Pack 2, hope this helps, and will watcgh for repost. GS
imac17" intel Core Duo Mac OS X (10.4.6) Mac/PC Hybrid, always getting better and better!

Hp photosmart premium wireless C309 can't print after updating to IE 9 and i think java script

hp photosmart premium wireless C309 can't print after updating to IE 9 and i think java script. I am a realtor working from home and inorder to use the forms it required I update to IE9 and I think java, this is the link. http://www.car.org/tools/zipform6/ After doing so my printer does not work. I tried to go on line and reinstall from a link on line but it did not work. I don't know what to delete and what to add and how to get the " HP sSolution center" to work again. the printer was already poor performance from day one. Always having to unplug and restart and the black ink always runs out too quick. but right now my concern is just being able to print and scan. I am in the middle of a deal and can not communicate with all parties effectively. please help

What error messages are you getting?
What OS are you using?
How is the printer connected to the computer?
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Cannot find shared windows printer with NEW macbook running leopard HELP!

I just bought a new Macbook this past week. Woo Hoo. I love everything about it with the exception of file sharing and printer sharing. I have a less than one year old pc running vista that is connected to a hp 1300 series all in one printer. I can not even find this printer anywhere on the mac. i have been able to connect to my pc server via the ip address and share files this way. I am at a loss and really have no knowledge of mac. it is really disheartening, as I had way less trouble setting up windows networks for my roommates in college.
Also, as a side helper, how can I setup a shared folder that can be accessed from both the mac and the pc. I would like something that I can set on the desktop of both in order to share files better and more efficiently than connecting to a server everytime I want to do this. Please help, and explain as if I am as stupid as I appear.
Thanks.

Here are two articles that may help:
Mac OS X- Cannot locate a shared Windows printer.
Mac OS X 10.5- Compatibility with Windows-shared printers.

Adding a shared Windows printer

I am attempting to add to my iMac G5 a shared Windows printer (a Canon i9900) via the Printer Setup Utility following Apple Support Document # 301397 instructions. The printer is connected to a PC (running Windows XP) via a USB cable. The iMac and PC are networked via a router. One of the last instructions (7) in the Apple Support Document # 301397, "Choose the appropriate PPD or printer driver from the Printer Model pop-up menu" leads me to select "Other" for the Printer Model since there is no i9900 printer in the list of printers offered. This, in turn, leads me to a "Choose a File" window, actually the HD directory where the user (me) is expected (I guess) to find the pertinent driver. I have a driver installer CD that accompanied the i9900 but there are no drivers which can be selected on that CD (only a driver installer). I can install the drivers using the installer program on the CD but that simply installs the i9900 printer as a local printer to the iMac.
So the question is: How do I find the "appropriate PPD or printer driver from the Printer Model pop-up menu" as Apple Support Document # 301397 instructs me to do? Or is there a better way to do this?

To Apple Discussions!
Suggest that you also cross-post in the Tiger's Printing & Faxing Forum.

I cannot print after updating my MacBook Pro from OSX Tiger 10.4 to OSX Snow Leapord 10.6. Can anyone help me?

I cannot seem to print after updating my MacBook Pro from OSX Tiger 10.4 to OSX Snow Leapord 10.6. Can anyone help me?

Try re-adding your printer in System Preferences/Print & Fax. Not sure what type of printer you have, but if it was old and relying on an Appletalk connection, Snow Leopard dropped that support.

I cant use my wireless Brother printer after update

I can't use my brother printer after update. How do I fix it?

Hi firekilr,
I don't know if this will work with you, but just give it a try.
Go to System Preferences in the Apple menu upper left on your display. Choose Printers. You should get a window with your printer in the left column. Highlight your printer that doesn't respond. Press the "—" button on lower left edge of this window, thus removing the printer from your list. Then, press the "+" button, and choose your recently removed printer in the list. If necessary, choose the appropriate driver in the right window. This should do it, at least for me it worked.
Good luck!

Trouble connecting to a Windows printer

I am new to Apple and need to connect to a Windows printer (shared) so I can print wirelessly from my MacBook Pro. I've followed all the instructions I can find but still get error messages. The printer is a Canon iP8500 hardwired to a PC running XP. The computer is hardwired to a wireless router in my home. I am able to see the PC on my Mac so I know the wireless connection is there, I just can't seem to find or add the printer. I turned on sharing for the printer and have set up a workgroup and have tried using both the IP address of the PC and the name of the PC and the printer to no avail.
Thanks.

Hello KatDeB,
The issue you are having could be a result of the printer driver you are using. The Canon supplied driver does not function when the printer is being shared by Windows or a 3rd party print server, such as the suggested Linksys. For these types of network connections, you need to use a CUPS-based driver such as those provided by Gutenprint or PrintFab. Since Gutenprint is free, it is the preferred choice and checking the supported printer list of v5.2.3, which is included with Snow Leopard, your iP8500 is supported.
So, open Print & Fax and select the existing print queue to the Windows share. Then click Options & Supplies and select the Driver tab. For the Print Using menu, change it to 'Select printer software'. In the search window that appears, type ip85 - this will short list your selection down to two possible choices - the 'Canon iP8500' and 'Canon PIXMA iP8500 - Gutenprint v5.2.3'. You most likely have the first one selected so you need to select the Gutenprint one and click Add. Now try printing again. This should get you further than the Canon driver would.
Pahu

Print to a shared Windows printer

OK, here is a scenario that I hope someone can help me with. I teach at a university, and I have in my office an elderly PowerMac G4-450 which, by choice, I use instead of the shiny new Dell PC that my department has generously provided for me (I like iWork way better than MS Office).
The Mac, of course, can't be upgraded beyond Tiger, so I run 10.4.11. The PC has a local shared printer on a parallel port, so I can't plug it into the Mac, but would like to be able to print to it from the Mac. So here is the problem: the print setup menu on Tiger does not allow you to specify a Windows domain, only a Workgroup. The PC is part of a domain, so its shares don't show up on the Mac. I have no control or authority over the configuration of the PC, so I am stuck with a printer on my desk that I can't get to without transferring files around and messing with two computers constantly.
Does anyone know if there is some trick for accessing a shared Windows printer that is a member of a domain? Is there some third party app or driver or hack or something that might make this printer visible from the Mac?

http://www.ifelix.net/tech/ has some hints on sharing printers between various flavors of Windows and Mac; depends on the OSs in play as to whether they actually got a guide written for it or not. Maybe something there will help.
As a side note, if you have access to a fast enough Mac, that will take 10.5 and has a firewire port, you could hook up that older PowerMac to it via firewire, boot up the PowerMac 450 in target disk mode (hold down T key while booting up) and then from the faster Mac, install OS 10.5 onto the externally mounted hard drive now appearing on its desktop that is your PowerMac 450 hard drive. That's how I squeezed 10.5 onto an old 2002 Quicksilver G4/800 computer a few years back.

Adobe wont print after update 9

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Quite sure its Snow Leopard that made it impossible for me to get to the diff. trays. And this link (http://support.apple.com/downloads/LanierPrinter_Drivers_for_Mac_OS_X_v106) is the only one that doesnt work . Furthermore I asked Lanier if they knew about it, but they didnt seem to have a clue... a bit funny I think... also frustrating though

Canon Printer LBP 3050 can't print after updated to Mavericks

Hi Sir,
Canon LBP 3050 can't print after updated to Mavericks.OS X 10.9.1
Have tried updated the printer to the lastest Driver " Mac_CAPT_V365_uk_EN"
http://support-sg.canon-asia.com/P/search?model=LBP3050&menu=download&filter=0&t agname=g_os&g_os=OS%20X%20v10%2E9
Problem still can't be solve,
Printing state - Apple - Support -Check Your Service and Support Coverage.
Neep help in this problem solving, anyway to solve ?
Thank you!.
Will Appreciate your Help.
Best Regards
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Try resetting the printing system.
Reset Printing System

Printing to Airport Express connected Laserjet 1012 very slow after update to 10.6.8

After updating a pair of computers that we have here to 10.6.8, printing to our Airport Express connected HP LaserJet 1012 has become incredibly slow. I timed it and it is taking 2:30 to print a blank page, whereas printing the same blank page under 10.6.7 (on an external drive connected to the same MacBook Pro) happens within 2 seconds. One thing that I have noticed is that when I bring up the HP Printer Queue the computer says 'connecting to printer' for 20 - 30 seconds, then sits at 50% complete on the printing for some time - anyone else running into similar problems?

Because I am not experiencing the same issue I have not needed to apply the CNET article. But just to be clear, did you follow the instructions to the letter?
If you did and it's still not working then you can begin narrowing down where the problem is by following some basic trouble shooting steps. First thing I'd try is creating a new user account (call it TEST ACCOUNT) and leave it alone, then try printing from that account. If it works then you know it's a software issue in your normal user account. If it still doesn't work then what I'd do is:
1. Download 10.6.8 Combo Update at http://support.apple.com/kb/DL1399
2. Disconnect all peripherals (including the printer)
3. Backup using both Time Machine and/or a Bootable Clone using SuperDuper or Carbon Copy Cloner
4. Restart from the Bootable Clone or the Snow Leopard install discs.
     a) choose language
     b) Click Utililities Menu
     c) Disk Utility
     d) highlight the internal HD and the First Aid tab
     e) Repair Disk Permissions, Verify Disk & Repair Disk.
     f) exit Disk Utility and restart in Safe Mode
5. Install the Combo Update
6. Restart normally and test the system
7. Begin connecting peripherals one by one and testing each.

Cannot Print to Windows Printer after Security 2008-002 update

I am unable to print to a Canon image runner 3380 printer on a Windows network after installing Security update 2008-002. Whenever I try to print I get the following error: On Hold Authentication Required. I can click on the Resume button in the print queue and a box pops up to enter my username and password. I've tried entering my user name and password but it does no good. I've also tried reinstalling the printers which also does me no good.
This printer is located on a Windows 2003 server that is setup as a Domain Controler.

I did some searching -- more info: This is apparently due to an upgrade to CUPS, which is the Common Unix Printing System (available to administer directly at: http://localhost:631/ ) This is the way to add a printer if you feel especially geeky.
There is another discussion: http://discussions.apple.com/thread.jspa?messageID=6914585&#6914585
about this, but apparently it is not a resolution, just a description of the problem.
So, I really don't want to deinstall the 2008-002 update, if I can help it. I already installed version 1.1, which did not resolve the issue. I would like to be able to print to my Windows-Active Directory printers without resorting to IP printing. It sounds like this is something Apple has to fix, from the discussions I read. Is this true? And if so, any ideas about how long Apple will take to fix it?

Problems Printing to Shared Windows Printer Via SAMBA (foomatic error 255)

I can NOT print from my MacBookPro to a printer that's shared out from my Windows PC. Of course, printing to this same printer from my PC works fine.
Please help me resolve this printing problem.
Read on for more details regarding my printing woes!
I can successfully setup my printer on the MAC side using the Printer Setup utility. I see the shared out printer on my MAC; I can pick the printer's manufacturer and model. Everything looks ok regarding the setup of the printer on the MAC side.
However, when I try to print a file from the MAC, the printer never prints. The print job appears to get queued on the MAC side. However, after a few seconds, the printer queue displays "foomatic-rip stopped unexpectedly with error 255" (if I selected a foomatic printer driver from the hpijs). Otherwise, it says "NTSTATUS_NOMEMORY" error (if I selected a gutenprint driver instead).
The PC's Windows event logs show no problems. Indeed, the Security event log shows successful authentication & access to the printer.
The MAC's CUPS error_log displays the these error messages:
GutenPrint fails with NTSTATUS_NOMEMORY error, then says Cannot connect to SAMBA host
hpjisGhostscriptFoomatic fails with "The process 'foomatic-rip' stopped unexpectedly with status 255"
Later, I will post the exact entries from this log (I am currently separated from my MAC laptop until later this evening).
My Apple MacBookPro is running MAC OS X 10.4.11 ("Tiger"). The printer is an HP DeskJet 5150 connected via a USB port to my DELL 8400 PC. This desktop PC is running Microsoft's "Windows XP Pro Service Pack 2").
Based on reading other posts (here) and at the Linux Open Foundation (printing), I have already done the following:
Installed gutenprint;
Installed foomatic (foomatic-rip v3.42.2.15);
Installed ghostscript (espgs v7.07.1); &
Installed hpijs (hpijs v2.7.10).
NOTE: This is NOT the same problem that I posted earlier regarding inability to print to a shared printer with Leopard (MAC OS X 10.5.0). Today's posting deals with my inability to print to the shared printer from Tiger (MAC OS X 10.4.11).
NOTE: This may be a "red herring" but you may need this additional background to help resolve my printing problem. Originally, I ran "Tiger" (MAC OS X 10.4.10) on my MacBookPro laptop. Of course, networked printing worked fine at this point. On October 28, 2007, I upgraded to "Leopard" (MAC OS X 10.5.0). Leopard was a "disaster" for me (printing, networking & many other problems). On November 9, 2007, I "punted" and re-installed "Tiger" (MAC OS X 10.4.10) from Apple's original CD. On November 15, 2007, I upgraded to MAC OS X 10.4.11 via Apple's software update utility. I vaguely recollect that networked printing was working after I returned back to Tiger.
/s/
Tony H.

As promised in my initial post regarding my printing problem, here are the actual error messages displayed in the Print Queue (Hp5150) and the "cups" error_log when I try to print any file to my HP 5150 that's directly connected to my DELL PC (Windows XP Pro) but shared out so that my MacBookPro should be able to print to it.
Printer Queue Hp5150 window displays:
=========================
The process "foomatic-rip" stopped unexpectedly with status 255.
/var/log/cups/error_log displays:
=====================
I [04/Jan/2008:20:25:17 -0500] Job 3 queued on 'hp5150' by 'anthonyhackenberg'.
I [04/Jan/2008:20:25:17 -0500] Started filter /usr/libexec/cups/filter/cgpdftops (PID 681) for job 3.
I [04/Jan/2008:20:25:17 -0500] Started filter /usr/libexec/cups/filter/pstops (PID 682) for job 3.
I [04/Jan/2008:20:25:17 -0500] Started filter /usr/libexec/cups/filter/foomatic-rip (PID 683) for job 3.
I [04/Jan/2008:20:25:17 -0500] Started backend /usr/libexec/cups/backend/smb (PID 684) for job 3.
E [04/Jan/2008:20:25:17 -0500] [Job 3] Connection failed with error NTSTATUS_NOMEMORY
E [04/Jan/2008:20:25:17 -0500] [Job 3] Unable to connect to SAMBA host, will retry in 60 seconds...Insecure $ENV{PATH} while running setuid at /usr/libexec/cups/filter/foomatic-rip line 215.
E [04/Jan/2008:20:25:17 -0500] PID 683 stopped with status 255!
I [04/Jan/2008:20:25:17 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [04/Jan/2008:20:26:17 -0500] [Job 3] Connection failed with error NTSTATUS_NOMEMORY
E [04/Jan/2008:20:27:17 -0500] [Job 3] Unable to connect to SAMBA host, will retry in 60 seconds...ERROR: Connection failed with error NTSTATUS_NOMEMORY
E [04/Jan/2008:20:28:17 -0500] [Job 3] Unable to connect to SAMBA host, will retry in 60 seconds...ERROR: Connection failed with error NTSTATUS_NOMEMORY
Again, the system Event logs on the Windows XP side show no error messages. In particular, the Security Event Log shows that authentication was successful; so, the MacBookPro's client process was granted access to the printer on the DELL PC side of the transaction.
Message was edited by: ClassicalApproach

Lost connection to shared windows printer after update

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