Lost Connectivity (No Internet Light)

Just set up the "Up to 1M Dry Loop Annual Plan" and am leasing the Westell 6100 Gateway. My service was activated three days ago. Everything was fine for about 48 hours -- the primary computer (involved in setup) and three other laptops (via a wireless connection) all suffered no connectivity or speed issues.
Then, last night, I notice the "Internet" light is no longer lit. It is neither green nor red. Just unlit. All other requisite lights (DSL, Power, Ethernet) are green. However, I receive errors on the browser pages I attempt to open, suggesting that the “page cannot be found.” All other laptops recognize my wireless network and claim to have excellent connections, respectively, but none can connect to the Internet.
Any advice? I’m restarted the modem and the computers several times with no luck.

UPDATE: Ran through diagnostics and troubleshooting with Veirzon phone support. Technician will be out to the apartment tomorrow. I will let you guys know how it turns out.

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Lost Connectivity (No Internet Light)

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