Lost Contact and Backup Information on iPhone and Mac Computer

I recently had a serious computer crash (not sure how, because Mac has ALWAYS performed exceptionally), but I had to totally re-install the OS system on my computer, of course losing ALL the old data... HOWEVER, I was able to save or back up all my old data to an external hard drive, but now I can not find the iPhone data anywhere on my external drive. Is the iPhone data saved in a "hidden file"somewhere??? And even if I can find the file, how can I extract the data, and get it back on my iPhone??? And to complicate this dilemma even more, I used my Macbook Pro 17" notebook computer to service or activate/update both MY iPhone as well as my wifes iPhone. It is my wife's data that is missing or lost.. Please help me... Lost without contacts...
Thanks,
Lester

Yes, I "initially used "Time Machine", however, I believe one of the reasons my computer crashed in the first place was because I got a virus or worm, and after several days of trying to restore my computer using the Time Machine option, it would never completely restore properly.. I realize this might sound crazy, but I believe whatever effected my hard drive, may have effected time machine also.. I can't be sure... But to answer your question specifically, I went into my time machine, and I transferred the complete "user" folder to another clean external hard drive... And the funny thing is, since you told me where to look for the mobileSync files, I can find them on the new external drive, but nowhere to be found on the time machine.. I hope that answers a few question...
Please don't give up on me yet... I am desperately trying.. *humble smile*
Thanks
Lester

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