Lost Contacts Through iCloud Sync. Please Help!

Hi Everyone,
I've had an iPhone 4 for a while. The wife just took delivery of an iPhone 4S. We both use the same MacBook. We also both share the same Apple ID Account. I Sync'd my contacts with the Macbook sometime ago. When my wife changed over from her old iPhone 3G to her new 4S she sync'd contacts. Then she set up her new 4S and sync'd again. She got all her contacts and my old contacts! We both had iCloud Contacts enabled. The wife then went into her contacts on her iPhone and deleted all the unwanted contacts (My Contacts!). Now all I have left on my iPhone are her contacts! I've lost all mine!!! They Don't even appear in the Contacts App on the Macbook! Please help!
Many thanks.

Paul,
I just got off of the phone with Apple support.  The one option they identified was to see if there was device back-up in iTunes.  Here is how:
Open iTunes
Click on the iTunes in toolbar (top left of computer)
Open preferences
Open Devices
This should show the back-up compressed files by date
I had one from my original sync with the new 4S.  Now, we did not go through the process as I may have another option to obtain my contacts through the Exchange server as this is my business phone.  You can contact support and work with them as they were extremely helpful, and it was easy to schedule a meeting time.
I hope this helps.

Similar Messages

  • Help with Outlook 2010 sync calanders and contacts by iCloud! please help!

    I've got an quesstion:
    I got Microsoft office 2010 x86 on my windows 7 PC.
    With the iCloud program V 1.0.1
    I checked all boxes : mail, contacts, calanders/ tasks, bookmarks, photo stream
    Now the question is..
    When i open my outlook, i can see my mail from my icloud account..
    But is there a possible way, that icloud sync my outlook 2010 with the contacts and calenders to?
    Because all i can see is my mail, my calander and contacts are empty?
    Isnt that what iCloud stand for, auto sync?
    Or is the only way to  put contacts by checking in iTunes the contacs and calanders??
    So its not possible that icloud sync auto, like it sync from iphone 4s to ipad, to icloud.com...
    So what i try to say is if you add contact on your iphone 4s whereever you are.. that it auto sync with oudlook 2010 like it does on icloud.com and my ipad 2
    same idea as photostream..
    Please help me.. if there is a solution how to fix this!

    I will be installing Office 2010 soon and want to see what other's post?

  • Lost email in icloud..please help

    in icloud, I deleted an email from just this morning however I cannot find it in trash and I really need to recover it. Please help me what can I do?

    try calling hotline, they can send reset link to your other email
    here are their phone numbers
    http://support.apple.com/kb/HE57

  • Hi i lost my iphone so need to restore my contacts from icloud. Please help. I dont know how to do it!!  

    Havent got a clue how to restore?

    If your contacts are no longer on icloud.com, you will have to restore them from your backup.  This explains how to restore an iCloud backup: https://support.apple.com/kb/ph12521, however, to restore contacts you will have to follow this user tip from Winston Churchill: https://discussions.apple.com/docs/DOC-4841.

  • Accidentally deleted exchange account and lost contacts....please help

    Hello all,
    I have a unique problem and I'm worried that it may not be fixable but hopefully it is.  Here is the long detailed explanation.
    I was trying to start setup for an outlook account to sync my business emails to my phone (which I never got around to doing)  I noticed that under mail/contacts etc.  that there was an exchange account.....with it being early in the AM and still in bed I accidentally deleted it.  I noticed immedietly after that my texts were coming in with numbers rather than contact names.  I don't usually use the start mail (blue with white envelope) I had it archived away.....because I have the gmail app which was much more user friendly.  Whoever set up the exchange account must have been at the verizon store when i bought the phone possibly.  I did not do this myself.  Anyways I have a few more problems that makes this issue worse....for some time now my iCloud has been saying it does not have the appropriate amount of storage......(And I assume is not backing up my contacts)  I've never really had to use iCloud before so I think this may not help either.  I looked on gmail and only certain contacts....older ones were on there.  I went to a verizon store and he helped me re-add my exchange account which im assuming was through my gmail email (Only email I really use) and certain contacts seemed to pop up.  After leaving the store I realized that a lot of the newer contacts I've added were still missing......I'm not sure what else I can do to recover these contacts if anything but I am now up for suggestion.  This is basically where I'm at right now.....not totally missing everything but missing a good deal.  Also would like to get my cloud up and running again so this doesn't happen again.  I haven't hooked to iTunes yet but I never really did that regularly so that might not help either.  Like I said I am up for any suggestion......maybe a way to look up my exchange account if by chance it wasn't under my gmail email account......Thanks in advance!
    Sam

    You might have luck in the iPhone community. I’ll ask the hosts to move your post there.
    iPhone community

  • HT204150 Help! My iCloud contacts is fine. The contacts in my iPhone are a mess. Tons of dupes, folks long deleted etc...How do I only have the contacts in iCloud sync to my iphone?

    My iCloud contacts is fine. The contacts in my iPhone are a mess. Tons of dupes, folks long deleted etc...How do I only have the contacts in iCloud sync to my iphone?

    Download the free app My Contacts Backup.  Go to Settings>iCloud, turn Contacts to Off, when prompted choose Delete from My iPhone.  Check the contacts on your phone.  If you have any left on your phone, launch My Contacts Backup, tap the gear shaped icon on the bottom right, scroll to the bottom and tap Remove All Contacts.  When finished, go back to Settings>iCloud and turn Contacts back to On to sync the unduplicated contacts back to your phone from iCloud.
    Also, be sure you aren't trying to sync your contacts with both iCloud and iTunes or you will get duplicates.

  • HT1386 my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

    my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

    "I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
    Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
    You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
    If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
    You can e-mail photo library pics to yourself, but they will not be of the original quality.
    Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.

  • Lost contacts using iCloud

    Hi guys,
    At the first, I have synced the contacts to iCloud using my MacBook from iPhone4. Some months back, I deleted some of my contacts in MacBook's Address Book that were synced. But, did not deleted contacts in iPhone. I guess, Mac & iPhone got synced while in Internet and I can't figure out those deleted contacts in iPhone.
    Please help to retrieve those deleted contacts!

    I still remember I back up using iTunes in MacBook. I think, it was 2 months back. Is there any chances of losing apps if I restore the back up?

  • HT5035 I had to change my id & have lost my gift card balance please help?

    I had to change my id & have lost my gift card balance please help?

    Did you change the Apple ID for an existing account? Or did you create a new Apple ID? If you created a new Apple ID, your balance will still be tied to the old account and you'll have to log into the iTunes Store using that old account to spend the balance. If you changed the ID on an existing account and can no longer see a credit balance, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I have lost my new iPhone. Please help. I have the IMEI no and all the details that comes at the back of the box.

    I have lost my new iPhone. Please help. I have the IMEI no and all the details that comes at the back of the box.

    Having the imei won't help you find your phone.
    If you setup and enabled find my phone prior to losing it then go to icloud.com
    If you didn't set it up - then there nothing you can do.
    Call your carrier and let them know, change all your passwords.

  • TS1702 I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!

    I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!

    If iTunes sees the iPod, try a manual install, as pointed out on link below.
    Troubleshooting 101
    Some topics covered
    -Basic troubleshooting steps
    -Hard reset instructions
    -Manual restore instructions
    -Hardware troubleshooting
    -Preventive Maintenance
    -Anti-theft & recovery tips
    -Battery-saving tips
    -Repair options
    -Contacting Apple
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT204053 Hi, how can I set up icloud for my ipad and iphone5? I missed tout he initial setup step and now want to have both the devices under icloud. Please help...thank you!

    Hi, how can I set up icloud for my ipad and iphone5? I missed tout he initial setup step and now want to have both the devices under icloud. Please help...thank you!

    Go to Settings>iCloud and sign in with your Apple ID to create the account.  Then turn on the data you wish to sync with iCloud.  See http://www.apple.com/icloud/setup/ios.html.

  • I can't access my icloud account , please help

    I can't access my icloud Account, please help .

    How are you trying to access it? You can't access the iCloud website on Safari on an iPad, you have to sign in in Settings>iCloud and access the data through the relevant apps.
    Have you successfully set up an iCloud account? Can you log in at http://icloud.com on a computer? What operating system are you running on your iPad?
    Do you get an error message when you try to access it?
    You really need to post more data with a question like this, just 'I can't access' doesn't really allow for any sort of answer.

  • HT204150 I accidentally deleted all my contacts in the Cloud, please help restore!

    I accidentally deleted all my contacts in the Cloud, please help restore!

    Tap Settings > iCloud
    Switch Contacts off then back on.
    If that doesn't help, try here >  iCloud: Restore your iOS device from iCloud

  • I have itunee 11 and iphone 4 and i can't sync my apps to the iphone. it just stops on "determining apps to sync".please help

    i have itunee 11 and iphone 4 and i can't sync my apps to the iphone. it just stops on "determining apps to sync".please help

    it is an itouch, i buy apps from the app store, they are purchased, they show up in my app section but when i try to sync them to my itouch they do not show up in on the itouch. i have tried to atuthorize and deauthorize the computer also few times, rebooted computer and still nothing. when i restore the firmware and have everything reinstall all over again the apps music and such, all show up. however if i buy a new app and try to sync it with the itouch it does not show up despite the fact that the computer states 'installing "......" whatever app. it happens with numerous apps, there is no rhyme and reason to why certain apps just do not show up on the itouch. the authorize/deauthorize deal does nothing to rectify the situtaion. any other ideas ?

Maybe you are looking for