Lost Conversations on Messages.app
Last night, I was having problems syncing my iMessages across my devices and noticed that my Messages.app wasn't receiving the messages from my phone. I logged out of iMessages and logged back in and when I did, all my Conversations disappeared. I see them in the archives of the Library folder, but is there any way I can recover the messages so they show in the Messages.app window? Any help would be appreciated because I haven't found anything that I could do to add them back.
Thanks,
Bryan
System Hardware
Late-2011 MBP
2.4Ghz i5
4G RAM
OS X 10.8.2
I'm having the same problem and cannot find a solution. I now only see a list of phone numbers (names don't show anymore) for all past conversations -- the text messages are completely gone. They are also now listed as being Google Talk conversations and not iMessage conversations. Previous to the text disappearing, I also noticed that texts were not in chronological order -- my text would often be at the bottom even though the timestamp shows it should be higher in the conversation. I hope Apple fixes the app soon.
Similar Messages
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When I delete a text message conversation, the Messaging app stops working.
I have tried to delete text threads, but whenever I do, I can no longer use the Message app. After deleting a text thread and exiting the app, if I try to go back into the app, it loads really slowly, and then all of my messages are gone. So then, it pops up to create a new message, so I will type in the person's name and then begin to type in the message, but it will not send. This happens with SMS text and iMessage text. I usually have to turn my phone off and on several times before it starts working again. Anyone else having this issue? Any ideas on what I can do?
Unfortuneately, no - it will only be deleted from your own device.
-
When Messages.app refreshes conversations, messages appear out of chronological order.
I'm also using an iPhone 5, all of my software is up to date. Conversations on the iPhone are in correct order. Most of the conversations are using my phone number, but some are using my email address. The issue appears with both. Is there an easy way to troubleshoot or solve?
Hi,
I admit you title reads
When Messages.app refreshes conversations, messages appear out of chronological order.
However the actual post reads.
Conversations on the iPhone are in correct order. Most of the conversations are using my phone number, but some are using my email address. The issue appears with both.
So I got the impression it was the actual Conversation (Left hand List) that was un-ordered or at least out of order.
Form your Picture I see you did mean Messages.
As I said in my reply most people reports that Quitting Messages and restarting the app does seem to sort this.
Is this what you mean by "refreshes" or do you man something else such as looking at a conversation again or making the App the "front" app ?
For the Points
8:51 PM Wednesday; February 6, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
(Crucial)iOS 8 message app conversation archive/delete order
I upgraded to iOS8 from 7 and the message app is different when I delete messages.
in iOS 7 when you delete a message, the conversation order goes back to the last existing text. for example if you delete some text in an existing conversation, this conversation will be fall behind newer text you sent after the last existing text you have.
for iOS8 however, after I deleted texts from a recent conversation and the last existing text in that convo was something i sent two weeks ago, the convo is still all the way on top when i have other convo from minutes ago.
I don't know if I explained this clear enough, it is supposed to be like this, it doesn't make any sense.
in iOS8 the text conversation order isn't based on the last existing text time stamp, but instead is using the actual order convo order even if the text doesnt exist anymore. Maybe this explains it better.
This is a crucial issue and I have not seen anyone address it. I hope it gets fixed soon.No, there is no way to change back to the way things were under the previous version.
Submit your feedback directly to Apple using the appropriate link on the Feedback page:
http://www.apple.com/feedback -
On some conversations, after hitting "Load Earlier Messages" so many times, my Message App crashes...
Are others experiencing this?
Is this a known bug?
Is there a fix for this?
Is there a way to avoid this or a workaround?
I can't see any corelation between conversations that crash and don't crash, it's almost random - as if some conversations were eventually trying to load a corrupted part of a conversation file and crash while others do not.
Please help! I need to look something up from a few older conversations dating back to June of 2012 and some of the conversations crash the app before I get there...
Thank you!No one else is experiencing this issue?!?
-
Should I factory restore my iPod if I'm in the middle of a conversation with the Message App?
Itunes cannot read my iPod Touch 4G contents again and I have to restore it. Would you recommend me to restore my iPod in the middle of a conversation with the built in message app? The conversation is important but I have the contact information.
Also, if you send a message to someone's phone, will that phone display the Message ID of the iPod touch?Information will be erased while fixing apple products.
As long as you are using an apple product to contact a different apple product you can find out who it is. -
After upgrading to Mountain Lion recently, iMessage (through the messages app) works even better. But because the messages app has now completely replaced the former iChat app, it also has the ability to add google (google talk), yahoo and AIM accounts for instant messaging. I have added my gmail account through the prefernces menu in the messages app and have also enabled it. However I'm unable to start a chat with any of my contacts on gtalk. Once I start a new message and type in the concerned person's google email id (which is on my friends list, added through google talk earlier), I get a message saying the person isn't available on iMessage. I don't see any other option to open a new chat window for my google talk contact who are not on iMessage. Is there anything else that can be done or is it only possible to receive messages on google talk via the messages app on Mountain Lion?
Try to do this:
- be sure you have added your GMAIL / GTALK account on Sys pref. Mail Contacts and Calendars
- Open Messages, preferences, Account. Now you should see iMessage, Gtalk and Bonjour. Try to disable iMessage and Bonjour and see if anything changes.
Let me know,
Best -
Message+ app missing parts of conversation
I would like to be able to use my tablet and my pc to text people while I have a bad signal where I work. The message+ app should be perfect for that because it appears to be able to go straight through my internet instead of the mobile network. The problem I found is that messages sent through my tablet or pc never show up in my phone.
That option would appear if you were syncing with an external calendar - a google calendar, iCal, exchange account calendar, something like that.
Since it is important for you to keep records of all these calendar entries, I would actually suggest that you do this.
One way, if you have a Mac computer, would be to use iCal on the computer, and sync the iCal calendar with your free iCloud account, and sync the iPhone claendar with iCloud as well. That way your calendar is effectively backed up twice, the sync on iCloud, and the entries on your computer in iCal.
Another option would be get a free google gmail account. Setup that on google as an IMAP mail account. Also on google, now create a calendar for that same gmail account. Then set the gmail account up on your iPhone and select the option to use it's calendar as your default calendar - it will sync the entries with the google online copy of your calendar (which can in turn be sync'd with your computer - iCal on a Mac, or outlook on a PC).
This way, you'll have a duplicate copy of the calendar in at least one, if not two independent places (independent from the iPhone itself that is).
Hopefully someone else may offer a way to recover from backup the original iPhone calendar. I've always used my gmail account calendar(s) as my master calendars and just sync'd everything else with them, so I've never dealt with loosing information from an purely local iPhone calendar (one just on the iPhone itself). -
on a 2011 MacBook air running MacOS X 1.7: where is the Messages App? Tried Finder and applications; search
nothingAs I said, it is definitely not version 1.7 (assuming you are talking about the operating system version). Lion was OS X version 10.7. Yes, if you're running Lion, then installing Mountain Lion would solve the issue. Lion had the predecessor app called iChat.
-
How can I turn off an alert for each txt when message app is open?
I think this is a simple problem but I can't find a solution! I want to receive an alert (either vibration or sound, depending on the position of the silence switch) when I get a new txt. This is how I am set up now. However, once I open the messages app and am engaged in a discussion, I no longer want to receive an alert for each message. So basically: If message app is open, no alert... otherwise, alert! Is this possible?
Latest update on 'Network Lost' Message. I have tried all the suggestions, ie, Setting my carrier to Automatic and resetting my Network settings but nothing works. I had a long conversation with someone at Apple this morning and he said there was no way to stop this from happening. Gutted! My husband and I went through the settings on both our iPhones earlier and discovered that he has a different software version to mine, He hasn't updated his and he never gets the message. Now I am wondering if it's possible to go back to an earlier version and if so how? Can anyone tell me please?
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Unable to add phone number to my messages.app
Hello Everyone
I am unable to add my phone number to messages.app. Everything was working ok till this AM when I started messages.app and noticed my phone number missing. I have tried the following.
1.Restoring olderversion of messages.app from Time machine backup
2.Adding the phone number with add e-mail but then it says e-mail sent with no other information
3.Deleting and re-adding my account on icloud on my phone
Now, when I sign out and sign back in into messages.app it crashes and gives me the following errors.
any guidance?
Process: Messages [14923]
Path: /Applications/Messages.app/Contents/MacOS/Messages
Identifier: com.apple.iChat
Version: 7.0.1 (3314)
Build Info: iChat-3312000000000000~7
Code Type: X86-64 (Native)
Parent Process: launchd [261]
User ID: 501
Date/Time: 2013-03-07 11:06:33.940 -0800
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 265928 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 711197 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 883E6435-CEBE-14A7-9972-AF20F6F62D6B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: retain
Performing @selector(buttonPressed:) from sender NSButton 0x7f9a05ba1d30
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff93b32710 objc_msgSend_vtable13 + 16
1 com.apple.CoreFoundation 0x00007fff93c95b42 -[__NSArrayM insertObject:atIndex:] + 1090
2 com.apple.CoreFoundation 0x00007fff93cfd515 -[NSInvocation retainArguments] + 213
3 com.apple.imcore 0x00007fff96aa0484 0x7fff96a6c000 + 214148
4 com.apple.CoreFoundation 0x00007fff93cd3737 ___forwarding___ + 775
5 com.apple.CoreFoundation 0x00007fff93cd33b8 _CF_forwarding_prep_0 + 232
6 com.apple.imcore 0x00007fff96ad3c26 0x7fff96a6c000 + 424998
7 com.apple.iChat 0x0000000100de8993 0x100db2000 + 223635
8 com.apple.imcore 0x00007fff96ac0402 0x7fff96a6c000 + 345090
9 com.apple.imcore 0x00007fff96ac2140 0x7fff96a6c000 + 352576
10 com.apple.CoreFoundation 0x00007fff93c9747a _CFXNotificationPost + 2554
11 com.apple.Foundation 0x00007fff8da73846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
12 com.apple.imfoundation 0x00007fff8dfa5522 0x7fff8df75000 + 197922
13 com.apple.imfoundation 0x00007fff8dfa54e3 0x7fff8df75000 + 197859
14 com.apple.imcore 0x00007fff96a725df 0x7fff96a6c000 + 26079
15 com.apple.imcore 0x00007fff96a8418b 0x7fff96a6c000 + 98699
16 com.apple.iChat 0x0000000100edb000 0x100db2000 + 1216512
17 com.apple.iChat.iMessagePreferences 0x00000001066f627e -[iMessagePreferences _clearAccountKeepingLogin:] + 885
18 com.apple.AppKit 0x00007fff8e6c0757 -[NSAlert didEndAlert:returnCode:contextInfo:] + 94
19 com.apple.AppKit 0x00007fff8e380d26 -[NSApplication endSheet:returnCode:] + 267
20 com.apple.AppKit 0x00007fff8e6c0a56 -[NSAlert buttonPressed:] + 265
21 com.apple.AppKit 0x00007fff8e573a59 -[NSApplication sendAction:to:from:] + 342
22 com.apple.AppKit 0x00007fff8e5738b7 -[NSControl sendAction:to:] + 85
23 com.apple.AppKit 0x00007fff8e5737eb -[NSCell _sendActionFrom:] + 138
24 com.apple.AppKit 0x00007fff8e571cd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
25 com.apple.AppKit 0x00007fff8e571521 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
26 com.apple.AppKit 0x00007fff8e570c9c -[NSControl mouseDown:] + 820
27 com.apple.AppKit 0x00007fff8e56860e -[NSWindow sendEvent:] + 6853
28 com.apple.AppKit 0x00007fff8e564744 -[NSApplication sendEvent:] + 5761
29 com.apple.iChat 0x0000000100dc5175 0x100db2000 + 78197
30 com.apple.AppKit 0x00007fff8e47a2fa -[NSApplication run] + 636
31 com.apple.AppKit 0x00007fff8e41ecb6 NSApplicationMain + 869
32 libdyld.dylib 0x00007fff92fe17e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c1ccd16 kevent + 10
1 libdispatch.dylib 0x00007fff915e2dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff915e29ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8c1ca686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c1c9c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff93c81803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff93c86ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff93c866b2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8da62586 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff8dac0612 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f266d96 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8f488d0a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 7:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.CoreVideo 0x00007fff959d22d4 CVDisplayLink::runIOThread() + 680
3 com.apple.CoreVideo 0x00007fff959d2013 startIOThread(void*) + 148
4 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c1ca686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c1c9c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff93c81803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff93c86ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff93c866b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8fadb6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8fad32de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c1cc322 __select + 10
1 com.apple.viceroy.framework 0x00007fff9137f2b4 VTPRecvProc + 315
2 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24fc3 _pthread_cond_wait + 927
2 com.apple.viceroy.framework 0x00007fff91381d3b VTP_Select + 1247
3 com.apple.viceroy.framework 0x00007fff912e1e27 TPRecvProc + 436
4 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8c1cc322 __select + 10
1 com.apple.CoreFoundation 0x00007fff93cc64e6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 15:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8c1cc386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92faa800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92faa717 usleep + 54
3 com.apple.AppKit 0x00007fff8e668958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8dac0612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x8000000000000000 rbx: 0x00007f9a05929aa0 rcx: 0x8000000000000000 rdx: 0x00007fff7c095030
rdi: 0x00007f9a05929aa0 rsi: 0x00007fff7c060630 rbp: 0x00007fff5ee4cb30 rsp: 0x00007fff5ee4cae8
r8: 0x0000000000000000 r9: 0x0000000000000004 r10: 0x00007f9a0310a8b0 r11: 0x0000000097b25d70
r12: 0x0000000000000004 r13: 0x0000000000000018 r14: 0x0000000000000006 r15: 0x00007f9a03125d20
rip: 0x00007fff93b32710 rfl: 0x0000000000010246 cr2: 0x000000010ad3b000
Logical CPU: 3
Binary Images:
0x100db2000 - 0x10104ffff com.apple.iChat (7.0.1 - 3314) <7848E43B-43F2-3AE1-B9C9-E41E26D542D7> /Applications/Messages.app/Contents/MacOS/Messages
0x102ecf000 - 0x102ecfff9 +cl_kernels (???) <CE42029B-AD71-43B4-8FA9-622C0B007C60> cl_kernels
0x103310000 - 0x103310ff1 +cl_kernels (???) <9F329AC0-C2E3-4DEB-8071-54286D121FF1> cl_kernels
0x103379000 - 0x10337afff com.apple.bluetooth.IOBluetoothSCOAudioDriverPlugIn (4.0.9 - 4.0.9f33) <EE2D9E29-794A-3731-B214-82A63D14AC1E> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothS COAudioDriver.kext/Contents/Resources/IOBluetoothSCOAudioDriverPlugIn.bundle/Con tents/MacOS/IOBluetoothSCOAudioDriverPlugIn
0x103390000 - 0x103395fff com.apple.audio.AppleHDAHALPlugIn (2.3.1 - 2.3.1f2) <E807EE74-4241-36B2-87A6-92AFAE41D68F> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1034c2000 - 0x1034eaff7 com.apple.cmio.DAL.VDC_4 (301.0 - 4147) <52F61616-1034-3699-BD49-7860000A2671> /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/ MacOS/VDC
0x104ba4000 - 0x104ba5fff com.apple.AddressBook.LocalSourceBundle (2.1 - 1167) <07E0DB43-14DD-3741-BCCA-31CE397A53BC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x104bb7000 - 0x104bbafff com.apple.DirectoryServicesSource (2.1 - 1167) <2BB7BD50-BBB3-3FA9-BAB1-04C704726905> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
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0x7fff93b2b000 - 0x7fff93c4392f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff93c44000 - 0x7fff93c51ff7 com.apple.HelpData (2.1.4 - 85) <EE68BDCC-AF2E-34D3-8E4F-87379E3A4D8E> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff93c52000 - 0x7fff93e3bfff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff93e3c000 - 0x7fff93e5eff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
0x7fff945a2000 - 0x7fff94999fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff949dc000 - 0x7fff949e8fff com.apple.CrashReporterSupport (10.8.2 - 415) <55783BF9-125E-3F9C-A412-6A095ECD9353> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/VersiRead this whole message before doing anything.
Back up all data.
Quit Messages if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (either may not exist):
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Leave the Library folder open. Log out and log back in. Try Messages again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit Messages again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
Test. If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.iChat
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup. -
Why do I always have a badge on Messages app?
I just recently updated my phone to iOS 7 and then restored my phone from the backup. As soon as the backup was restored, I had a notification badge on my messages app telling me that I had an unread message, however when I open the app, I have no unread messages. When I open Messages on my MacBook, I also have no unread messages. When I do get a message, the badges stack (so for one unread message, the badge will say "2" even though there's only one). Here's what I tried:
1. Opening and closing all conversations on both my iPhone 5 and MacBook (my only two Apple devices using my iMessage account)
2. Rebooting my phone
3. Hard resetting the messages app, and closing it from the multitask switcher
4. Signing out and deactivating my iMessage account on my MacBook
5. Signing out and signing back into iMessage on my phone
I'm not sure what else to try besides deleting all my conversations or just restoring and starting from scratch, and I don't want to either of those things. I know this was happening in beta, but I feel like that problem would have been addressed by now. What else is there that I can do that might make the incorrect badge go away?Hi jstoneshelton,
I'm sorry to hear you are having issues with your update to Yosemite. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. From what you have said, it sounds like it may be an issue either saving or accessing saved passwords, possibly involving Keychain, or an issue with Autofill in Safari. You may find the following articles helpful in clarifying the possible issues (the second is aimed at Safari under Mavericks, but should still apply to Yosemite):
OS X Yosemite: Understand passwords
Safari 7 (Mavericks): If AutoFill doesn’t work
Regards,
- Brenden -
I'm going to be completely honest here, a while ago I spammed a friend to the point where I froze my own messages app on my mac and now when I try to re-open it the spinning colorful pinwheel just pops up and never stops. Yes I learned a lesson but I'd like to obviously use the app again so I was wondering how I can reset the app. Thanks for everyones support!
HI,
I have never come across a situation like this.
If you try to send a Super IM over the AIM service it normally will take a few minutes (literally) to come back with a response that it has messed up
I have not tried it with a Jabber service.
There are ways of deleting one or some of the .plists involved that can cause a reset of sorts but these are normally used for other things.
I have never had a Message "Stuck" in such a way that the App Hangs so that a .plist might have details of the IM it is sending.
With Messages shut down open the Console app (In Applications/Utilities)
In the System Diagnostic Reports do you have anything for Messages
It may look like this
Date/Time:
2012-08-09 22:56:48 +0100
OS Version:
10.8 (Build 12A269)
Architecture:
x86_64
Report Version: 11
Command:
Messages
Path:
/Applications/Messages.app/Contents/MacOS/Messages
Version:
7.0 (3103)
Build Version: 2
Project Name:
iChat
Source Version: 3158000000000000
Parent:
launchd [139]
PID:
8786
Event:
hang
Duration:
3.14s
Steps:
32 (100ms sampling interval)
Hardware model: iMac12,1
Active cpus:
4
Free pages:
34044 pages (-990)
Pageins:
11 pages
Pageouts:
0 pages
Process:
Messages [8786]
Path:
/Applications/Messages.app/Contents/MacOS/Messages
Architecture:
x86_64
Parent:
launchd [139]
UID:
503
Task size:
63716 pages
CPU Time:
1.925s
This Hang was for only 3 and a bit secs (yours will probably list a longer period).
Now go to the All Messages section of Console and try starting Messages.
Do you get additional info (there may be a reveal triangle to open) ?
Things to try. (one at a time)
Use the Finder > Go Menu > Hold ALT key > Select Library method to open the Home Folder/Library (That is normally invisible)
Open Preferences.
In here find the following .plists
com.apple.ichat.AIM.plist
com.apple.ichat.Jabber.plist
com.apple.imagent.plist
If it was an AIM Message try deleting (Drag to Trash) the AIM one.
If Jabber (GoogleTalk or Facebook or other) they try the Jabber one.
After the deletion restart Messages.
If deleting the service .plist did not work try deleting com.apple.imagent.plist
If it happens to be an iMessages IM then delete both of these
com.apple.imessage.bag.plist
com.apple.imservice.iMessage.plist
You will need to restart Messages again. The second of these is likely to need you to re-enter your Apple ID.
To be clear.
Qith Messages shut down then Delete one .plist (AIM or Jabber)
Restart Messages.
If it does not work shut down (force Quit) Mesages
Remove the imagent .plist
Restart Messages.
If a iMessages conversation then delete both .plists and restart Messages (you may need to re-enter your Apple ID)
7:38 PM Sunday; September 16, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
How can I distinguish between iMessages and SMS messages in the iOS 7's "Messages" app?
I often chat with the same contact using both services, but I just have a duplicate contact thread in the "Messages" app, which I cannot distinguish unless I go into the thread itself and check to see whether the conversation is blue or green. Is there a way to distinguish between the two services? If so, how?
If not... Apple, get on it.Excuse me great powerful one. I will certainly deal with it and I'll try to survive. Sorry if I have troubled you, great Sir. I am not worthy of your answers.
BTW: If you would have read the Q thoroughly you would not have posted an exact same answer.
"...unless I go into the thread itself and check to see whether the conversation is blue or green. Is there a way to distinguish between the two services?"
And I got your reply saying:
"Yes, by going into the thread itself and check to see whether the conversation is blue or green."
Wow, that was heplful. -
How can I fix this recurring network error in the Messages App?
I use the Messages app all the time at work to chat with co-workers about jobs, etc... We have it set up using our company accounts hosted by gmail. Since upgrading to Mountain Lion we have all experienced the following issue:
At the end of the day, or when I am away from my computer for meetings, or lunch, or whatever, I log out of my user account. A lot of the time I will log back in and the messages app will act as though it is fine, but it will not actually be connected. The program makes no attempt to let me know somthing is wrong unless I try to send a message and I am prompted with "Your message could not be sent. Your account “<my account name>” is not logged in." If I go into the "Buddies" window and change the status to "Available" nothing happens, and the account bar will have the lightning bolt symbol and say "Offline" If I click on the lightning bolt an error message pops up and says, "Messages lost connection to the Jabber account "<my account name>". A Network Error Occured."
The only way to solve the problem that I have found, has been to competely re-start the computer. I have tried disabling and re-enabling the account in preferances, but it still doesn't connect.HI,
I have seen this with AIM Logins that use the SSL Server and not the original server that was non SSL
Since iChat 6 the server name has also changed as has the Login port (Although we were suggesting using the port 443).
The AIM SSL server "Falls Over" more frequently than the other server.
Also iChat/Messages reconnects automatically to the NON SSL server but not to the SSL one (It is a security risk)
You had to manually Log out by Untick "Enable this Account" then Log back in again.
I have not seen this happen in Jabber accounts but I don't use my computer the same way you do.
Jabber Servers tend to either use SSL or Not and can rarely login if you change to not using SLL.
It also seems a bit strange that Disabling the account, as you phrase it, and re-enabling does not work.
For Googletalk Logins try logging out then changing the port to 443 (Googletalk allows this port as well as 5223)
Also check the Keychain (Applications/Utilities > Keychain Access) and see if there is an issue with any Gmail or Googletalk certificate.
10:35 PM Wednesday; November 14, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
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