Lost Creative Suite 5.5 Discs

I lost my creative suite 5.5 discs and need to do a complete reinstall, am I able to get replacement discs?

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Mylenium

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Creative suite 5.5 discs did not install properly

can not install creative suite 5.5 discs. after first attempt, there is no response when installing discs. Student and teacher edition.

This all is very new to me because I have only worked on Windows. This is a new Mac and a new program so please be patient. Mac os x version 10.7. I initially tried to install disc but it seemed to have problems installing. The time to install kept going up instead of going down and I had to click some box in order to continue installation when it randomly stopped installation. Now when I insert the disk,nothing happens. Adobe creative suite 5.5 Design Premium student and teacher edition. I just want to put this thing on and get going.

CS4 Creative Suite Standard Install Discs/Download?

So unfortunately my macbook's harddrive just crashed, and with it many photos and applications, including my whole adobe CS4 creative suite standard (student edition). My problem is that I no longer have the original install discs because my beloved roommate threw the box out. Also a problem, I cannot even think about upgrading to CS5 (don't really want to) because I am still on OS X10.4 (Tiger). I have tracked down my serial number through adobe's support (muchos gracias), but have no way of getting ahold of a complete CS4 creative suite standard install discs/download. I have tracked down a friend's CS4 Photoshop install discs (but that doesn't work with my serial #) as well as another friend's CS4 creative suite premium install discs (also doesn't work with my serial #)... Is there anything I can do to get a download or install discs of the programs from adobe? I only use/need photoshop and bridge, but really need them seeing as I am a ski photographer who is trying to finish up my last edits for winter submissions...

If you're in the USA and you don't mind covering the costs, contact me via my website: www.theindesignguy.com/contact.shtml. Fill out the contact form...DO NOT CALL ME!
Make sure you fill in everything accurately or I won't be able to answer you.
Bob

My mac won't read my adobe creative suite master collection disc 1 what do I do?!

My mac won't read my adobe creative suite master collection disc 1 what do I do?!

Which version?
You could download the installer file from Adobe and install from that instead but it's a big file (6+ GB).
Download and Installation Help

Lost creative suite disc, who to contact?

I just started working at an organization that has Creative Suite 5 on one of its computers. I need it on mine, and nobody knows where the install media went. My boss knows he paid for more than one license, but calling Adobe about this was useless because apparently creative suites weren't one of its phone supported products.
So who do I contact in order to:
Verify licenses and
Obtain installation media (or a download)

Downloads are here:
Download CS5 products
For licensing issues you have to contact support. Escalate the case/ request a different operator. CS5 not being supported is complete BS because ultimately only Adobe can access their own databases. Being limited to current products only applies to tech support, which is totally unrelated to licensing issues.
Mylenium

Creative Suite 2 Standard - Disc 1 Problem (data1.cab)

My data1.cab file from my CS2 Disc 1 (Photoshop) disk is corrupt or unreadable or something. I can't install photoshop from my CS2.
I called Adobe support and they said they don't issue discs of discontinued products.
Is there any way for me to replace that disc, or even just that file? I tried using a data1.cab from a different photoshop installation, but that messed with the licensing and I still couldn't run the program. Could someone with this suite upload just that one file? Or make an image of the first disc?
I own this license, it seems silly that I can't use the product because a disc got scratched. The money doesn't go to the discs, it goes to the license.
Thanks for your help!

Can you try copying the content of the DVD/ CD to the desktop and try to install it.
http://helpx.adobe.com/creative-suite/kb/install-creative-suite-3-desktop-1.html

How to download adobe creative suite 4 without disc (mac)?

how/where can i download adobe creative suite 4 without the disc? the disc drive on my mac is broken

You can find instructions and links to download CS4 at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download links.

Lost creative suite CS5.1 student ver due to virus(factory default) do not have dl file or serial #

Hi,
Recently, I had no choice but to do a factory default on my computer due to a nasty virus. In the process, I lost my CS5.1 creative suite, and I tried to save the dl file on a DVD but it was too big. I tried to retrieve it in my email but I cannot go that far back to get it. I purchased it back in 2011-2012 so it has been a while. On my adobe account it says that I have not purchased anyhing but I did purchase the student dl ver. for CS5.1 back in 2011-2012. Are there any records of my school id that I sent? The card # that was used or anyhting????
thank you,
~ Linda Whitfield

Contact support by web chat.
Mylenium

Lost Creative Suite CD - need to replace or download online

We have lost our installation CD for Creative Suite 5 and want to know how we can replace it or simply download online.
We have the S/N but need to install it on one of our computers.
Thanks,
Chuck

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Need to re-install Creative Suite 5 to my computer after my laptop crashed. But disc isn't working.

hello all,
please help me!
my Creative Suite 5 installation disc isn't working. What can i do?
rd

the 7 steps are needed so you can successfully download. if you downloaded what you wanted, you followed the directions correctly.
just make sure your serial number is for the downloaded program. here's some help with serial numbers, http://helpx.adobe.com/x-productkb/global/find-serial-number.html
if you're certain you're using the correct serial number for the correct product and it still fails, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html

Creative Suite 4, Windows 7 64bit will not run second installation disk

Hello,
I hope someone can help me or point me in the right direction. I just upgrade my PC to Windows 7 on a freshly formatted hard drive and I can't seem to be able to install the second installation disc of CS4. I install the first disc fine but when it comes to running the second disk, Windows does not detect the disc in the drive. Could someone point me in the right dicrection on this please. I did have a dabble with the msconfig as at one point the first disc wouldn't even run. Any help would be appreciated thankyou.

Hi
Please follow the steps mentioned below
Create a desktop installation point from the DVD or electronic media
Copy the contents of Disc 1 to a hard drive location:
Note: The Adobe Creative Suite 4 folder can be pasted in another location. After completing this process the Adobe CS4 can be moved to another location. The Adobe CS4 folder can also be renamed for convince.
On physical media:
Insert the first Adobe Creative Suite 4.0 disc 1 into the DVD-Rom drive.
Note: The majority of the Adobe Creative Suite 4 products only contain one installation disc.
Close the Adobe Creative Suite 4 Autoplay.
Click the Start button, and then click Computer (Windows Vista) or My Computer (Windows XP.)
Right-click the DVD-Rom, and then select Open.
Right-click Adobe CS4 folder, and then select Copy.
Close the Adobe Creative Suite 4 folder.
Right-click on the desktop, and then select Paste.
On electronically downloaded media:
Download the executable for the software.
Note: The majority of the Adobe Creative Suite 4 products only contain one electronically downloaded archive.
Double click on the executable and follow the on screen instructions. The software will automatically extract the files to your desktop.
Copy the contents of the payloads folder from the remaining discs to the hard drive location:
On physical media:
Insert the next Adobe Creative Suite 4.0 disc into the DVD-Rom drive.
Close the Adobe Creative Suite 4 Autoplay.
Click the Start button, and then click Computer (Windows Vista) or My Computer (Windows XP.)
Right-click the DVD-Rom, and then select Open.
Double click the Adobe CS4 folder
Double click the payloads folder
Press Cntrl+A to select all files in the folder, then press Cntrl+C.
Close the Adobe Creative Suite 4 folder.
Double click the Adobe CS4 folder on the desktop.
Double click the payloads folder, then press Cntrl+V.
Important: Select the options to overwrite all files if prompted.
Close the Adobe CS4 folder.
On electronically downloaded media:
Download the next executable for the software.
Double click on the executable and follow the on screen instructions. The software will automatically extract the files to your desktop.
Double click on the extracted folder.
Double click the payloads folder
Press Cntrl+A to select all files in the folder, then press Cntrl+C.
Close the Adobe Creative Suite 4 folder.
Double click the Adobe CS4 folder on the desktop.
Double click the payloads folder, then press Cntrl+V.
Important: Select the options to overwrite all files if prompted.
Close the Adobe CS4 folder.
Repeat step 2 for any remaining disks or electronically downloaded files.
Copy the contents of the extensions folder from the remaining discs to the hard drive location:
Important: You must repeat this process on the extentions folder for all of the discs copied in step 2.
On physical media:
Insert the next Adobe Creative Suite 4.0 disc into the DVD-Rom drive.
Close the Adobe Creative Suite 4 Autoplay.
Click the Start button, and then click Computer (Windows Vista) or My Computer (Windows XP.)
Right-click the DVD-Rom, and then select Open.
Double click the Adobe CS4 folder
Double click the extensions folder
Press Cntrl+A to select all files in the folder, then press Cntrl+C.
Close the Adobe Creative Suite 4 folder.
Double click the Adobe CS4 folder on the desktop.
Double click the extensions folder, then press Cntrl+V.
Important: Select the options to overwrite all files if prompted.
Close the Adobe CS4 folder.
On electronically downloaded media:
Double click on the next extracted folder from step 2.
Double click the extensions folder
Press Cntrl+A to select all files in the folder, then press Cntrl+C.
Close the Adobe Creative Suite 4 folder.
Double click the Adobe CS4 folder on the desktop.
Double click the extensions folder, then press Cntrl+V.
Important: Select the options to overwrite all files if prompted.
Close the Adobe CS4 folder.
Repeat step 3 for any remaining disks or electronically downloaded files.
Than Run the Setup.exe from the main folder on desktop
Or follow the link as
http://kb2.adobe.com/cps/403/kb403963.html
Thanks
Vipin Solanki

Trouble Installing Adobe Creative Suite

Hi,
Im trying to install Adobe Creative Suite from 2 disc images. It gets to the end of its install run and all the program folders appear in my applications. But when i try and double click on any of the program icons ie. Photoshop CS it doesnt start up. It kinda looks like it is starting up (bouncing icon in the menu bar) but then it just stops and nothing happens.
Ive had this before with other disc image installers.
Any ideas?
Thanks.

Sorry, don't believe you. We've had all sorts here ask point blank about installing software they've downloaded. If you truly did purchase the product, then either contact Adobe to get a replacement set of disks, or talk to your insurance company about a claim for the loss.

Creative Suite 6 installation problem

I have installed Creative Suite 6 from disc for 5 hours but only 7% of completion and 3000 more mins to go. Is there something wrong????? Help

stop the installation and restart your computer.
then run the cleaner: http://www.adobe.com/support/contact/cscleanertool.html
then try re-installing.

I want to install my Creative Suite on a new computer. I have lost the disc. What do I do?

I have already purchased the Adobe Creative Suite. I have it installed on my laptop but I want to install it on my new computer.
However I have lost the original installation disc. Is there anything I can do to install it on my computer without the disc?

Download CS6 products
Mylenium

Need Creative Suite 4 (Web Premium) on disc or download

I need to reinstall my Creative Suite 4 (Web Premium) but I have lost the main disc. When I talked to support tonight they suggested coming on here asking if anyone can help with either providing a DVD of Suite 4 or a download link. Can anyone help out? I have my serial number I just need a copy and they no longer can provide me with a replacement disc just an upgrade that would cost me $599 and I don't want to do that.
Hoping someone can help.

I'm in a similar situation. In my case we had a sewer flood in the basement (where my office is) and the clean-up crew (running around in hazmat suits) were a bit overzealous tossing everything in the dumpster.
Adobe's scripted response: "We only keep copies of the current version." When I pointed out that several of Adobe's own License Agreements state that copies of DVDs are available for several years (i.e. of versions other than the current one) I was promised that they'd get back to me "within 2 or 3 business days". Several weeks later I finally received a reply; no replacement DVDs are available but I could upgrade to the latest version (at the regular upgrade cost)...
Given that some of the License Agreements state that replacement DVDs will be available for some time after the new version has been released contrary to Adobe's stock answer that such copies are never available, I wonder if it would help to contact the Attorney General in my state and/or whether there's ground for a class-action lawsuit?

Lost Creative Suite 5.5 Discs

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