Lost credits on iTunes

I have lost over $50 worth of credits on iTunes and cannot get Apple support to respond to me after logging the initital help desk ticket. Apple's response was to offer me 5 credits (after I lost over 50)? These were credits from entering two $50 iTunes gift cards ($100 total). I received no "warning" that they were about to expire...they just disappeared. I have logged in/out of iTunes and performed the basic trouble shooting to no avail. I have sent 6 emails to Apple support asking for follow-up and am getting no response back. The last email I received was that the issue was being escalated? It has been over a month. This is amazingly bad support and my view on this is Apple has basically taken over $50 from me (the balance of the $100 worth of credits). Does anyone from Apple monitor this thread and can help get this case resolved? My case number is (I think)
"Account or Billing; Follow-up: 62685058 - 6th email with no response from Apple Support on open issue"

Same here, with a twist. First they disabled my account (sometime between Thursday last week and Monday this week) then they took $100 dollars out of it yesterday.
In between getting disabled and getting robbed, I did receive two emails from Support saying that they were following up on the matter. Following up how? Taking money from me that I couldn't access anyway?
Brilliant!

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I need to use up all my credits in ITunes but only have $.25. How do I do this as nothing is worth $.25? The reason I need to do this is to change my country for purchases on my Credit Card that is not a US credit card

I need to use up all my credits in ITunes but only have $.25. How do I do this as nothing is worth $.25? The reason I need to do this is to change my country for purchases on my Credit Card that is not a US credit card

Click here and ask the iTunes Store staff to zero your account balance.
(114902)

My computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??

my computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??

Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.

I had to have the hard drive replaced on my computer and i lost all my iTunes data and I hadn't backed up my music. can I still transfer music from my iPod to a new iTunes?

I had to have the hard drive replaced on my computer and i lost all my iTunes data and I hadn't backed up my music. can I still transfer music from my iPod to a new iTunes?

Music Rescue also works as far as restoring your playlists etc. I've used it twice, you can use the Quick Recover mode, but have to click continue trial (something like that) allot, cp. to purchase option. Otherwise diesel is right as far as restoring via your purchase history.
Here is a review of Music Rescue.

I have lost my previous itunes library and the content is no longer on my ipod touch. How do I recover my previous itunes library? I have already tried the backup but because the content was erased from my ipod that did not work.

I have lost my previous itunes library content after atempting to sync my ipod. Is there any way that apple can provide me with a history restore for an itunes library?

if you have all the songs still on your ipod you can put them back on your computer from the ipod... just DONT LET ITUNES SYNC WITH YOU IPOD when you plug it back in. change the settings to manual control for syncing ipods or your itunes will delete all of them. i dont know what to do for the unchecked songs... i had a similar situation and i used a mac program to take the songs off of my ipod. hope this helps.. just google for an application that will let ya take songs off the ipod.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I need my music back...

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>

ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content.

My iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?

my iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?

Place the device in DFU mode and restore.

So my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

so my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

You have a backup of your computer, or at the very least of your iTunes media, correct?
Simply copy your backup of your iTunes media into the iTunes library on your new computer.
Connecting and syncing your device to the new computer without first recovering your iTunes media is a really, really, really bad idea. iDevices are designed to ONLY sync with one computer. When you plug your device into a new computer, it will wipe all media on the device when it syncs. The only media you may be able to salvage and transfer to the new computer would be anything bought directly on the device.
If you do not have a backup of your iTunes media, then you will want to either look at a way (using software from a third party company) to either extract the media from you iDevice or your old computer (assuming the hard drive is not toast).

HT203167 My computer crashed and i lost all my Itunes media ?!

Recently my computer crashed and I lost all my Itunes Media...I have absolutely no idea what I should do ?!
Could somebody tell me what to do ?

If you have a backup to an external hard disk, then install iTunes and place the backup of C:\users\????\Music\iTunes back into that folder. If you need to redownload old purchases, then go into iTunes and go store -> purchased -> download previous purchases and that will at least get you what you bought from Apple. If you could elaborate on what kind of crash, I might be able to recommend a few other things, but that would be less Apple support and more data recovery.

HT2731 lost link to itune store

I opened Itune to download song but lost link to Itune store, can't open Itune store. what would be the problem.

Check out this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

I am a NRI who is staying in UAE. My Apple ID is configured with Indian store. I don't have a credit card in India but having it in UAE. Apple store is not accepting my Debit card from India. What is the legal way to purchase or add credits with itunes?

I am a NRI who is staying in UAE. My Apple ID is configured with Indian store. I don't have a credit card in India but having it in UAE. Apple store is not accepting my Debit card from India. What is the legal way to purchase or add credits with itunes?

It won't matter. You are not allowed to use the Indian iTunes Store from the UAE or anywhere else outside of India.
The Service is available to you only in India. You agree not to use or attempt to use the Service from outside this location. iTunes may use technologies to verify your compliance.
Since you are in the UAE, you can only use the UAE iTunes Store. You will need either to open up a new account in the UAE iTunes Store, or change the country of your existing account to the UAE.
Regards.

I lost my non iTunes music on my iphone ?

I lost my non iTunes music on my iphone when I updated it but when I ask Siri to play song from the lost library she can. How can I get the music to show up In My song library again ?

Plug it into your computer. Turn off music sync. Let it erase the media. Turn it back on and re-sync the music.

HT201303 I've just credited my iTunes with 2 £15 vouchers and want to rent a film but it keeps wanting my bank details I don't want to pay via the bank

I've just credited my iTunes with 2 £15 vouchers and want to rent a film but it keeps asking for bank details n I don't want to use the bank I want to use the £30 I've credited why won't it let me do this??

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

HT201272 I lost my puchased itunes my computer had a virus how can i get them back

I lost my purchased itunes when my computer got a virus how can I get them back

Download Past Purchases
http://support.apple.com/kb/HT2519

Lost credits on iTunes

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