Lost CS6 Serial Number. Bought through third party.

I am moving my Adobe CS6 to a new Mac and i lost the serial number. I bought the program through a third party vendor. Can you help me locate the serial number to I can use with my new computer?

If you had it on a Windows machine I could suggest a solution for extracting it using some special free software (Belarc Advisor), but I do not know of a similar tool for Macs.
Unfortunately, if Adobe didn't sell it, then it becomes your responsibility to prove you own the license.  Maybe you could try contacting the third party vendor to see if they have some helpful info.  If that fails maybe you can try to contact Adobe Support thru chat and see if they can work with you to get you a new serial number.  Don't be surprised if they refuse to help - I can't be sure what they support versus what they don't anymore.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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